Chessington World of Adventures Resort Ticket & Hotel Packages
Leatherhead Road, Chessington, Surrey, KT9 2NE.
- Chessington World of Adventures Resort is situated 12 miles from London on the A243
- Reginald Goddard opened the zoo in 1931, to showcase his impressive, private collection of animals.
- Ideal for a fun family day out
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Chessington World of Adventures Resort Ticket + Hotel Packages + Rail
Chessington World of Adventures Resort Breaks
The perfect place for thrill-seekers and animal lovers alike – Chessington World of Adventures Resort is simply a great day out for all.
With over 40 rides and attractions in 10 themed lands, a Zoo and SEA LIFE centre with over 1,000 animals, Chessington World of Adventures Resort offers a world of excitement for the whole family to enjoy. Experience the thrilling Scorpion Express – a new ride experience with surprises round every corner – and the AMAZU Treetop Adventure, where you can play amongst the real monkeys. The top attractions include ‘ZUFARI: Ride into Africa!’ – the ultimate off-road safari adventure that’ll have you careering through the rugged terrain of the African outback; spot towering giraffes, powerful white rhinos, dazzling zebra and flamboyant flamingos to name a few. Be sure not to miss Madagascar Live, the incredibly fun stage show, too!
Chessington World of Adventures Resort Highlights
- Just 12 miles from London
- A great selection of rides, plus a zoo
- Live shows and events all year round
- Explore the mystical Trail of the Kings
- Plenty of eateries throughout the resort
What Makes it Super
Discover more than 40 rides and attractions and over 1000 amazing animals in the Zoo and SEA LIFE centre; Chessington World of Adventures Resort really has got something for everyone.
New for 2018 - The Gruffalo Groove
Grab your dancing shoes and join The Gruffalo Groove. Journey through the deep dark wood and encounter some familiar creatures from the much-loved story along the way through song and dance. Both kids and parents alike can learn the words and moves too. Plus, keep your eyes peeled for an appearance from the Gruffalo himself!
Chessington World of Adventures Resort Reviews
The staff are beyond miserable.
Stay Date: 10/2018, Emma Jade B wrote this review.
Over all had a good day. Little queues & loads for our toddler to do. The virtual map needs some work and it’s very hard to work out which way to go and I don’t think the place is well sign posted at all. Good variett of rides though & animals. The… See more
Over all had a good day. Little queues & loads for our toddler to do. The virtual map needs some work and it’s very hard to work out which way to go and I don’t think the place is well sign posted at all. Good variett of rides though & animals. The day was unfortunately ruined by the fact that it took 20 minutes for the burger place to serve 3 people a dry, crusty, disgusting burger with a side helping of attitude from the girl who clearly thought she was too good for the place. When it reality it took her 3 attempts to hear the word chicken “burger” and not wrap and she still asked me again. Then another 10 minutes to find said luke warm horrible burgers throw them onto the tray then stare at me and I struggling to carry it. In fact the only cheery bloke in the place was the one on the gruffalo river ride at around 3pm so credit to him. The rast of the staff need some training in customer service. Collapse
Stay Date: 10/2018, lee m wrote this review.
Booked a 4 day stay through booking.com for my family upon arrival on the Monday we checked in only to be told the theme park was closed until Thursday which was the day we are leaving to fly back to Edinburgh at 5am. So as you can imagine my 2 kids … See more
Booked a 4 day stay through booking.com for my family upon arrival on the Monday we checked in only to be told the theme park was closed until Thursday which was the day we are leaving to fly back to Edinburgh at 5am. So as you can imagine my 2 kids were very upset about this not only had we spent nearly 900 pounds in total to get here it was all for nothing spoke to the staff about this and was told that there was nothing they could do which I felt was not appropriate and as I found out later from speaking to other familys that had the same problems as us. Collapse
Unorganised, unreliable and love to take your money.......
Stay Date: 10/2018, DublinKopite wrote this review.
I attended Chessington in October with my 3 children. It was a Friday and they had an inset day at school so decided to take advantage of a quieter park. You would have thought that given that it was less busy, entrance to the park would have been a … See more
I attended Chessington in October with my 3 children. It was a Friday and they had an inset day at school so decided to take advantage of a quieter park. You would have thought that given that it was less busy, entrance to the park would have been a breeze, however the car park attendants didnt know what they were doing, the security bag check (although I agree is necessary) seemed to take longer than was required and signposting for collecting tickets or those already with tickets was either non-existent or too obscure. When we finally entered the park the first ride we attempted to board was the Vampire. On entering the ride it told us the wait time was 5 minutes. 45 minutes later we eventually reached the building only to be told that the ride was broken due to technical difficulties. What a waste of time! We left annoyed as we were now a full hour into our day having just shuffled along a queue. We went to look at some animals and walking back past the ride again noticed that it was up and running again, so once more joined the back of the line. Eventually we boarded the ride (which, to be fair, the children enjoyed). The enjoyment was short-lived. When the ride came to a stop we could not leave our seats – some staff came along and told us that due to some queue-hoppers they had called security and we had to remain strapped in to our seats until they arrived and dealt with the offenders. Some time later we were allowed to leave but all-in-all we spent so much time on this one ride, it was now lunch time and morning was gone – in my eyes wasted. So with 3 hungry kids we visited the burger restaurant near the Vampire ride. I found the prices quite high for simple fast food but I guess I need to expect that at a theme park. When we got the food, after yet another long queue the chicken burgers were OK but the chicken nuggets and chips were -cold. Normally I would have raised this to the staff but we were already so behind in time I could not waste any more by queuing up again and arguing the point. We continued around the park with relative ease and no more major incidents, however for the entrance prices & additional costs that we incurred, I felt kind of ripped-off, especially as we did not have time to visit all that the park has to offer. I raised some of the above issues with Chessington customer services but all that I got back was a formal template stating how much they care, blah, blah. Was going to return so that the kids could see the remainder of the park we missed but will now avoid. Collapse
Oh Chessington where to start..
Stay Date: 10/2018, Charmaine F wrote this review.
Right.. where to start. Booked this little outing for my son as it's his 3rd Birthday tomorrow. Originally was going to try CBeebies land however he loves animals and the gruffalo so we thought we'd fork out the small mortgage it took and stay overni… See more
Right.. where to start. Booked this little outing for my son as it's his 3rd Birthday tomorrow. Originally was going to try CBeebies land however he loves animals and the gruffalo so we thought we'd fork out the small mortgage it took and stay overnight n the gruffalo themed room. Let's start with arriving (sun 14th) as we were supposed to have a VIP parking space with the room however there was a car parked in all the spaces and in the one with our family name on. I reported it to the desk and was told someone would phone back but never heard anything. So no VIP parking for us. If that was the only issue we had during our visit I'd be sat here quite pleased however let me continue. On entry to the park as it was raining we decided to grab something to eat. We stopped at the pizza, pasta buffet place as it was the closest. Walked in and straight away they wanted our money, I explained my son has a dairy allergy and needed to see the menu to see if anything was suitable. She showed me the pasta Bolognese would be fine and proceeded to take my money (ridiculously expensive) and get us seated. My son was irritable as he was hungry and wanted a drink. Long story short. There was no pasta Bolognese out. The juice machine wasn't working. I complained and the lady suggested the other drinks as it couldn't be fixed. Fizzy drinks for a 2 year old? I don't think so. The only food he could eat we would have to wait for so I asked for a refund so we could go elsewhere to be informed we couldn't have one. In the end we did after she got the manager. Went next door and got food as by now my son was upset but it wasn't much better and only took card? Great start huh? Then we went to one of the few rides my son could go on (the cars) which ultimately broke down before we could get on. Fine. Headed to see the rhinos (his fave animals) got to the zufari. Didn't realise he was too short until we got to the front by the lady with the poor attitude. He's over the 0.9m standard yet for this one it's 1.0m. Don't understand what the 10cm really plays, and shocked to find some of the other rides to be 0.9m which were by far scarier and faster. Asked the lady with the poor attitude where we could see the rhinos if we couldn't get on and she verbally directed us to some tiny little peep holes, too high for my son to see out of. Wow. We trekked round some more in the rain before heading back to the hotel to check out the gruffalo room. This was 'mostly' positive. The one thing that let it down was the fact they stick a toy in the room for the kids to 'play with' if you take it/open it you have to pay for it. No warning it was going to be in there. So rather than risk more tears from my son after the poor start we let him open it. Bye bye £17. Swimming was fine. I booked before we arrived due to reviews I read however that was a pain, hung up on and redirected. They can't give you pound coins for the lockers at the reception desk though, suggested I got change from the arcade across the hall (whilst I'm stood in my bathing suit) so we took our belongings pool side. We ate tea at the zafari bar & grill. This was the only true positive about the whole experience. Our server 'Keely' was attentive, helpful and full of knowledge. Made sure our son had age appropriate drink, allergy catered for, requested a change of plate when it came out as they sent it out on a boiling hot plate. Made sure we were aware of all our food choices. Literally couldn't be more helpful if she tried. Complete opposite to nearly every other member of staff we encountered. Actually one of the best restaurant staff I've encountered in a very long time. Rained all day. So didn't get to do much of the extra Halloween entertainment on offer. Seen the reviews about the rainy day pass being a con so won't hold my breath, not sure if we'd go back after this experience anyway. Day 2. Was met with early entrance passes. Don't know why as half of its still shut? Went back to the cars we couldnt get on previously and informed it wasn't open. Blunt as you like. My son started crying obviously second time being let down, staff couldn't care less. A quick '5 more minutes little buddy whilst we get the cars ready' is just too much huh? Literally was open 5 minutes later. We did finally get on it, but the attendant looked put out when I asked if he could get something to mop the seat so my son could sit down as there was a huge puddle on the seat from the where it hadn't been running. The softplay one was actually completely shut? Given the small amount of rides my son could get on it was really disappointing and not worth the money for the small amount of rides. Put money (£1 coins) in machines like the little water shooting games and the 2p change machine in the arcade only for them to not give anything back out or work so left me out of pocket. Lockers didn't work. So had to carry everything. Seen loads of staff more interested in there phones. Ate in the burger place across from the gruffalo ride. Long wait even though it was empty and drinks machines weren't working there either and no one give a damn once you've paid for your food. Appalling service throughout the park. Lady on the ticket desk in arcade just grunted at us when given our prize. The hotel itself is nice and reminds me of when I went to America but other than that the whole experience was shockingly bad. It scraped 2 stars thanks to the room which cost more than enough and the lovely lady who made the best effort when we sat down for our dinner reservations wet, tired and dejected. So to sum it up. Nothing works. Ridiculously over priced. Poor selection for small children. Staff unhelpful. Collapse
Stay Date: 10/2018, Anna B wrote this review.
We booked this weekend away for my sons 11th Birthday, we have never taken my son or daughter (6) to a theme park before. They both absolutely loved it! Son was a bit nervous so we started with Scorpion Express, brilliant warm up for him. We picked a… See more
We booked this weekend away for my sons 11th Birthday, we have never taken my son or daughter (6) to a theme park before. They both absolutely loved it! Son was a bit nervous so we started with Scorpion Express, brilliant warm up for him. We picked a bad weekend for weather but great weekend for queues ...there were none! Got to go on all the rides we wanted to, we all loved Vampire and Dragon Slayer. The Gruffalo ride was wonderful and really captured the book. We went in the cursed tomb, it was very scary especially for my daughter. A go on the Monkey swings soon cheered her up. Staff were all very friendly and chatty, a few of the rides when not busy they let us stay on and go again which was great. The people in the Trick or Treat Woods were all brilliant! Thanks for a wonderful weekend. Collapse
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