Book online or call: 01904 717 362 Open 8am - 10pm, 7 days a week

Visit London Best Rate Guarantee

Price Promise Guarantee

Prepaid hotel reservations booked through (as supplied by SuperBreak) are guaranteed to be the lowest rate you can find. If there is a lower rate available for the same dates and the same hotel at the same tax and board basis, you must contact us within 24 hours of making a hotel reservation via the Visit London Hotel Reservation Service. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to hotel reservations. It does not apply to special events such as New Year's, ticket-inclusive packages or major sporting events. To make a claim, see below.

FAQ - Frequently Asked Questions

  1. What is the basis for claiming against the "Price Promise Guarantee" offer?

    • You must have already made a hotel reservation either via the Visit London Hotel Booking Service online, or via the Visit London Hotel Bookings telephone line 01904 717 362 (calls charged at standard rates)
    • The completed Price Promise Claim Form. must be submitted within 24 hours of the confirmed booking.
    • The lower rate must be available for booking with identical specifications of the original request (ex: same hotel, same date and same room type).
  2. "If I have a lower rate, how do I make a claim?"

  3. "When can I expect to receive a response?"

    • We will respond via email within 4 hours during regular business hours, or if outside of regular business hours, we will reply the next business day.
  4. "How is my credit issued?"

    • Credit is issued directly to the credit card provided at the time of booking. The credit will usually appear on your statement within 7-10 business days.

SuperBreak uses a secure server to encrypt and protect all communication of personal details and credit card information between yourself and the SuperBreak reservation system. Our secure server is authenticated and certificated by, making your booking 100% secure. Your details are also protected under the Data Protection Act. If you have any questions with regard to the use of your personal data, please email

Book online or call

  • UK Call Centre open 8am-10pm GMT, 7 days a week
  • 01904 717 362
  • For Groups of 5 rooms or 10+ adults call 01904 420 454
  • (calls charged at standard rates)

Why book with us?

  • Prices include all taxes
  • No credit card fees
  • No booking fees
  • Established for over 30 years
  • Winner of the Best UK Operator 2017 - Globe Travel

Email Offers

Don't miss out, sign up today to receive our latest offers and deals

Hotel Code

Travel Aware - Staying Safe and Healthy Abroad

The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check and follow @FCOtravel and

Keep informed of current travel health news by visiting

The advice can change so check regularly for updates.

Eboracum Way
Artemis House
North Yorkshire
YO31 7RE


Version=1001952 @ 05/07/2018 10:29:37

Last rendered @ 19/07/2018 02:54:02

Last rendered @ 19/07/2018 02:54:02

x-forward-port: ""

X-Forwarded-Proto: "https"

Is Secure? True

Is Mobile? False

Machine: VWEB16

Controller: Info

Action: PriceGuarantee

View: ~/Views/Info/PriceGuarantee.aspx



Please enter a destination or hotel name to search for.