Zalagh Kasbah Hotel & Spa
4 4 Star:
Per Person Per Night
- Located near the Agdal gardens and the old city
- Free shuttle service to the Jemaa-el-Fna square
- Outdoor pool
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The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens and the ramparts of the old city “Medina”, only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am – 11pm. This charming new hotel welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition.
All 344 Rooms at the Zalagh Kasbah Hotel & Spa, comprising 17 suites and 7 duplex, are spacious with balcony or terrace and are equipped with: Independent air conditioning, plasma screen and choice of international channels, phone and hairdryer.
Hotel Facilities & Services
- Total Rooms Number: 344
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Gym Free: No
- Name: Marrakech Menara
- Distance: 2.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 2.5 miles
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 786 reviews
- Sleep Quality:
NEVER EVER AGAIN!
Stay Date: 08/2017, Mina A wrote this review.
We got there at 12pm and couldn't check in till 2pm.had to pay an unexpected room tax that .so we went to the restaurant to the pass the time, food was bland and not much decent selection...drinks were room temperature. Lack of ice. finally got into… See more
We got there at 12pm and couldn't check in till 2pm.had to pay an unexpected room tax that .so we went to the restaurant to the pass the time, food was bland and not much decent selection...drinks were room temperature. Lack of ice. finally got into our room, but it was still being prepared by cleaners when we got in (cleaner was absolutely lovely) but didn't clean the room properly. Air con was inadquate, in August its 45 degrees even at night and decent aircon is a must. Fridge never worked but other than that room was spacious and ok. Room key had to be reprogrammed throughout my 10 night stay in order to get back in. Breakfast was disgusting and some food like the burgers weren't cooked. Drinks came in room temperature jugs and only on my last day did the restaurant get a proper cool drinks dispenser. To my absolute horror I saw cockroaches in the hotel. Drinks and excursions in the hotel are grossly overpriced. The saving grace was the local supermarket that is much cheaper and they sell ICE! TIP: Book excursions in Medina the main city..much cheaper! Staff were friendly especially the guy, in particular Abdul and Simo and the excursion guy with the hazel eyes. DJ is moody and not that good. I have never in my life seen so many fights, 5 in all and two turned in brawls with one over a guy who attacked a child and the other over a sun lounger. Sun lounger and beach beds are snapped up quick with some people claiming them by leaving their towels on them overnight. My son was viciously punched repeatedly in the head by a Moroccan kid and his mum did nothing. He was also called the 'N' word by another kid... I recorded another fight between adults as evidence as it looked as though the police were going to get called..and they were but never turned up! The hotel didn't do much to help people. Morocco is a beautiful country but the hotel and the clientel almost ruined a great family holiday. I paid way over the odds for this hotel (£1700 for a family of four for bed and breakfast....I met other families paid less for all inclusive..so i'll be shopping around next time and taking heed of the trip advisor reviews. I've learnt that you are better paying a little extra for 5 star and having that piece of mind. No way is this hotel a 4 star more like 3 star. There was even a power cut and the wifi is terrible.....it only works at reception or outside the rooms. It took me 5 days to upload one video to Facebook! The hotel often stank of sewage by the pool area...but pool was clean. I would go back to Morocco but would never stay in this hotel! Collapse
Stop complaing and give it a go, Oh, and smile, it costs nothing!
Stay Date: 08/2017, nigele212 wrote this review.
Firstly, if you're expecting chips with everything with your meals, go to Benidorm!! We stayed for a week and without exception, there was something to eat at every meal. Chips are available if you ask in the dining room. As for "All" the complaints … See more
Firstly, if you're expecting chips with everything with your meals, go to Benidorm!! We stayed for a week and without exception, there was something to eat at every meal. Chips are available if you ask in the dining room. As for "All" the complaints about the plastic cups at the pool bar, do you really want loads of glass knocking round where you're walking? Yes they are small, but there's no limit on the amount you can have. We've read reports on the water bottles being re-filled!! Every single bottle of water we had (and that's a lot when it's 46C) was brand new!! The staff were UBER helpful, and never showed ant disrespect at all, to the point we tipped them all before we left. The room on the all inclusive side was dated BUT, perfectly acceptable, apparently on the non all inclusive side they're a little more modern? I can't comment on that. As for the kids, there was a kids disco every night for an hour, the animation went out of their way to try and include the kids in the table tennis, darts and water polo tournaments. There was not much entertainment for the adults, but "hey", we're adults, we can entertain ourselves!! The wi-fi was hit and miss and slow, but you normally got some if you persevered. When all said and done, everyone lives on their phones now, so 500 people and kids connected to a server in a 3rd world country, it's pretty amazing it works at all !! My girlfriend and I would go back in a heart beat, we weren't expecting abject luxury, it's a 4* (equivalent to a European 2 1/2 to 3) not a 5 star. If you want luxury, spend another £400 a head and go to a 5 star. We payed £260 for a week in August for all inclusive and were VERY pleased with it. Yes we had issues like not great Air con, but, all in all, the value for money is terrific. The only "rude" people we encountered, were other guests, who talked to some of the staff like they were something they'd just walked in. As for sunbeds, blame yourselves, people go out at 7am and stick their towels on them and then don't use then until 2pm. Go out for the day and leave their towels on them. That cannot be the hotels fault. people have complained about "wasps", how on earth is that the hotels fault? Honestly, people moan about everything but want to pay "next to nothing" .... get a life, go to the hotel, expect average and you'll be more than pleased. If you want to get p**sed permanently, sing karaoke badly every night and have chips.... Go somewhere else! Collapse
OMG NOOO DON'T DO IT
Stay Date: 08/2017, RaniaEssex wrote this review.
This is the worse hotel I have ever stayed in in my life. 1)Rude members of staff , I witnessed more then 3 members of staff arguing with customer, I recorded one of the fights but for some reason I can't post it on here. If anyone know how to pos… See more
This is the worse hotel I have ever stayed in in my life. 1)Rude members of staff , I witnessed more then 3 members of staff arguing with customer, I recorded one of the fights but for some reason I can't post it on here. If anyone know how to post video on here please message me otherwise you can find out on YouTube and my facebook page 2)When we 1st arrived are bed had old bed sheet from previous guest we had to wait an extra 45min for them to change the bed sheet even when they did change the sheet the bed sheet that they replaced them with was still dirty and it smelt horriable. The rooms are very tried and we had a bloked sink with a shower curtain that didn't work. 3)The restaurant in the hotel over charge you every time you go, the price dont stay the same the, 1st time we went we was charged 400DM 2nd time we was charged 150DM the 3rd time they tried to charge us 600DM, and no one could explain why the prices kept on changing and when we asked the guy making up the prices why that was he was ready to argue 4) the pool run out of towels we was a family of 4 and we only had 2 towels between us , but we had to wait 3hrs before we can even get the towels, other guest said that we was lucky to even have 2 towel as the hotel had run out of towels. 5)sun beds are hard to find, I think people are awake from 6am and they put the towels on the sun bed , the annoying thing is is the fact that all the sun beds will have towels on it but no one gose on init until later on during the day . They was a fight that happened by the pool about the sun bed and one of the guys decided to grab another lady by the neck and the staff had no control , it was so bad this poor lady was being attacked by a man in font of her 2 kids and some of the staff stood there and just watched. Shameful behaviour. 6) The Taxi guys standing outside the hotel some of them are nice , but some of them are ready to Just over charge you a trip that is 50DM they will try to charge 100DM until you argue with them. 7) The staff in the shop by the lobby they are very nice and very helpful , i mean at the hotel TBH i saw 7 staff that was very nice the rest was Moody and horrible 8) The bar inside the lobby the man running it is very rude he tried over charging us , we witnessed him arguing with one of the staff that works there aswell 9) Reception staff only 1 we came across was helpful, the rest need customer service training, we witnessed the reception staff arguing with customers and each other , and they are soooooooo slowly 10) the WiFi is sooooooo bad you have to wait for hours before you can connect. And when you do its stop working again. Thanks for reading if you book this hotel then be ready . X Collapse
Waist of money and time !!!
Stay Date: 07/2017, Hajar S wrote this review.
This is the second time we visited this hotel ! I must admit it has got worse over the last couple of years, but then our last visit we only stayed for three nights so we didn't get to notice how bad this place is . The hotel itself is nice and bi… See more
This is the second time we visited this hotel ! I must admit it has got worse over the last couple of years, but then our last visit we only stayed for three nights so we didn't get to notice how bad this place is . The hotel itself is nice and big and on the outside it looks deceiving till u get to ur room! When we first got there we had to wait ages till we could actually speak to someone apart from this woman she approached us and all she was bothered about is trying to sell u excursions and trips which is double the price compared to other places u can pay in town. In summer times as usual not enough sunbeds for the amount of bodies in the hotel. Use the shuttle mini bus that no one tells u about unless u find out yourself to get to train station and walk to new town from there. Otherwise if u are not experienced with taxis in Morocco u will get charged a high price! So always double check how much before u get in the taxi! Staff were rude behind the reception apart from one girl her name was soukaina she was kind to us and was trying her best when we had an issue with our first room we got given and had to swap it with an other as firstly it was so far in the other end of the hotel which we didn't mind but then our view was basically looking into an empty land which is a tip and had no fridge and the bathroom was disgusting I was fuming ! The food in the hotel was very poor and little option ... Next time I would rather pay more and go elsewhere better than return to this hotel. Collapse
Good Hotel, ignore the horror stories.
Stay Date: 07/2017, Gary M wrote this review.
Just returned from 10 night stay at this hotel. Check in was quick, easy and the girl at reception was very helpful and informative, her English wasn't perfect but certainly made the effort like most staff did, remember we are in their country we sho… See more
Just returned from 10 night stay at this hotel. Check in was quick, easy and the girl at reception was very helpful and informative, her English wasn't perfect but certainly made the effort like most staff did, remember we are in their country we shouid be the ones making more of an effort with the language of the countries we visit and not just expect everyone, everywhere in the world to speak English. Room was more than adequate, air condition worked great and fridge was nice to have. Wifi was a bit sketchy in the room but no issues with it at all in the reception or pool area. Food was well cooked and plentiful, I occasionally get upset stomach when away in holiday but no issues here at all. Pool area was kept immaculate by the pool staff however some guests did sit there until the small hours leaving their rubbish and things around that had to be cleaned next morning. Difficult to get a sunbed sometimes as guests were putting towels down sometimes before 6:30 am and then not using the beds until lunchtime, seems the same most places now really. Agree with comment below regarding bar prices, 60dh for a bottle of beer is ridiculous, think the bar would do really well in the evenings if they lowered the prices. A bottle of complimentary water would have been nice in the fridge on arrival. I've stayed in Marrakech a few times and always been in hotel or Riad closer the the main square, only chose this hotel as the free shuttle bus was there, unfortunately this went to the train station and not the main area at all so was really disappointed at the extra cost each day in taxis back and forth to town. Free shuttle bus is misleading and was my only real disappointment with the hotel. All in all was a nice hotel, didn't see any of the troubles that others mention below, got more than I expected for what was paid really and think some people expect 5 star treatment when they are realistically only paying for 3. Supermarket is a 5 minute walk to stock the fridge with beer and Water, although a sign Is posted saying no food or drink to be brought into hotel I had no trouble with this or seen anyone else who did. Would I stay at hotel again? No, but that is only due to the location and nothing else. Collapse
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