Zalagh Kasbah Hotel & Spa
4 4 Star:
Per Person Per Night
- Located near the Agdal gardens and the old city
- Free shuttle service to the Jemaa-el-Fna square
- Outdoor pool
Search for room availability
The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens and the ramparts of the old city “Medina”, only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am – 11pm. This charming new hotel welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition.
All 344 Rooms at the Zalagh Kasbah Hotel & Spa, comprising 17 suites and 7 duplex, are spacious with balcony or terrace and are equipped with: Independent air conditioning, plasma screen and choice of international channels, phone and hairdryer.
Hotel Facilities & Services
- Total Rooms Number: 344
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Gym Free: No
- Name: Marrakech Menara
- Distance: 2.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 2.5 miles
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 771 reviews
- Sleep Quality:
Stay Date: 07/2017, asalnovin wrote this review.
Duration of stay: 7 days Package: Full board Our room wasn't impressive at all, looked very old and had a musty smell to it when we first entered. The bathroom wasn't clean at all and the shower was awful- cracks in the walls, no water pressure an… See more
Duration of stay: 7 days Package: Full board Our room wasn't impressive at all, looked very old and had a musty smell to it when we first entered. The bathroom wasn't clean at all and the shower was awful- cracks in the walls, no water pressure and dirty shower curtain. The food was horrendous and nearly always cold. There was nothing for breakfast apart from some bread, cereal, dried up bakery and some omelettes- no pancakes or chocolate or anything. The only nice thing about lunch and dinner was that you could have panini sandwiches made for you. As we were full board and not all inclusive, we had to pay for all drinks (even water) We would order Sprite and each can cost 20 MDH (€2) ALTHOUGH the cans have the actual price on them at 3.5 MDH Even at local tax rate, the hotel should not be charging that much for normal soft drinks!! Spoke to the manager about this day light theft and they couldn't do anything but say it's policy Some of the male staff were very pervy and made female guests including myself feel uncomfortable by the way they look you up and down in a non professional way (My partner nearly got into a brawl) Furthermore, our room keys stopped working at least 4 times meaning we had to go back to reception each time which was frustrating Room cleaners were not on point, they would forget to put new towels or take out room bins and one time they did not clean the room until 3:45pm The only nice thing about this hotel was the paradise club pool and the animation group which kept our pool side time very entertained Also, if you're looking to go on tours and excursions such as quad biking/ camel riding ect do not go with the companies the hotel recommends as they charge way more than they should. Ask around at the club paradise pool and someone will guide you to cheaper companies Collapse
Stay Date: 07/2017, a customer wrote this review.
Unclean room. Very poor food and staff very rude. Very expensive bar. Not enough beds by pool. Spa very expensive and treatments poor. Travel rep told many inaccuracies about hotel and area and was never there. Nothing to do in the area. Quite far fr… See more
Unclean room. Very poor food and staff very rude. Very expensive bar. Not enough beds by pool. Spa very expensive and treatments poor. Travel rep told many inaccuracies about hotel and area and was never there. Nothing to do in the area. Quite far from town and square. Square very overwhelming and dangerous for women. Collapse
Great pool and DJ
Stay Date: 07/2017, ericka o wrote this review.
Good place to meet fun people and close to the airport. The rooms were clean. The service was fine. Stayed there for a group tour with Travel Talk tours, but was solo on my first night as I went a day earlier.
Good place to meet fun people and close to the airport. The rooms were clean. The service was fine. Stayed there for a group tour with Travel Talk tours, but was solo on my first night as I went a day earlier. Collapse
What a big let down
Stay Date: 06/2017, Donna W wrote this review.
I went to celebrate my 50th birthday with some of my friends. We had booked to stay at Club Paradiso Zalagh Resort & Spa who had supposed to have undergone a big renovation. When we arrived we were lead to Zalagh Kasbah Hotel & Spa which we found out… See more
I went to celebrate my 50th birthday with some of my friends. We had booked to stay at Club Paradiso Zalagh Resort & Spa who had supposed to have undergone a big renovation. When we arrived we were lead to Zalagh Kasbah Hotel & Spa which we found out was part of Club Pardiso Zalagh (weird). The Club Pardisio Zalagh section of the hotel which they show in pictures when advertising dinner area and bar was closed off ( not sure what that was about) as we had booked to stay there but ended up at the Zalagh Kasbah section.. We arrived at 11.30ish and was told we could not check into our rooms until 1.00pm. They put blue wrist bands on us so that we could be identified as all-inclusive guests and were told there was one bar and one restaurant which provided us with free drinks and free food, whilst the other bar and restaurant on site was not free. We were told we could go and get a drink from the free bar whilst waiting to be given a room. We were expecting to find a bar with a choice of drinks, cocktails etc. However, we were in for a very big surprise, the bar was disappointing to say the least. It was full of wasps flying all over the place, the drinks were limited to the point where alcohol may as well have been non-existent (cheap beer, artificial rum / vodka that had you drank it you would have been sick for days. Pina Colada and Mojita not a chance they came out of a machine and did not taste like Pina Colada or Mojita and were non-alcoholic). There was a limited supply of fizzy drinks though but who wants to live on fizzy drinks and as for water you would be lucky to get fresh water, they have bottled water but it’s not fresh water its water from the tap that they have filled the bottles with. As for the cups, they provide the drinks in, they were little white plastic cups that you have at a children's party. We had to order several cups but during our last days there we had brought our own drinks bottles from the local supermarket and proceeded to ask them to fill them up to avoid having to make several trips to the wasp infested bar. Some of the staff were a bit put out about filling our bottles as they wanted us to use the small cups but as far as we were concerned we had paid for all-inclusive so were entitled to have as much drink as we required without having to justify how it was containerised. We returned to the reception at 1pm and told we should come back at 1.30pm, I was not pleased and made it clear this was not acceptable, there were other guests who were waiting for their rooms and were also complaining. When we finally got our rooms, which were supposed to be garden views (If you call garden view dirt, brick wall and 1 small dried up bush). Two of my party were lucky to be allocated a pool view room as they had been given an even number room rather than odd number. I was not happy about my room or my other parties room as were had been given odd number rooms so after complaining to the reception staff who was not very customer friendly and having eventually spoken to the manager who was a reasonable man and he arranged for us to be swapped over to an even number room which was a pool view. The Room The air conditioning did not work so they sent a maintenance man who attempted to fix it but said he would need to check something and would return in 5 minutes. We never saw him again so I eventually had to speak to the manager who himself had to come to the room to look at the air conditioning and managed to sort it out although it turned out not to be any good. The room key which was a card continuously stopped working throughout the holiday, so we had to keep returning to the reception to get it reprogrammed. It was only near the end of the holiday I was told by one of the reception staff you should not keep the card near your mobile as this would cause it to malfunction. They provide a small fridge in some rooms and if you don’t have one in your room you need to request one. However, be aware the fridge is not really any good as it does not get cold. Some of my party did not have a fridge in their room and asked for one, the one they brought up did not work so they had to bring up another one and that had the same issue but instead of removing both they left them sitting in the room until the next day an only removed after receiving a complaint. We spotted some large cockroaches along the corridors but luckily not in our rooms. The hotel obviously knew there was an issue as when we spotted a roach it would be on its back so clearly had encountered some sort of poison. The problem we found was that the lights would go out in the corridor and would only come on after a while when you were walking along so at any given time you may have ended up squashing a roach, lucky for us we did not (Yuck). Bathroom The toilet stopped flushing properly after a few days so we had to fill water in the two glasses they had supplied near the wash basin in order to pour down the toilet to flush it. This did my head in as it was pot luck if the toilet flushed properly at any given time and during the night you could hear the noise of the water flowing through the toilet which if you had been a light sleeper would be very disturbing. Swimming Pools There were two sections were there were swimming pools for adults and children. However, the adult’s pools were far too deep, I am 5ft 6inch and was nearly face deep before my feet touch the ground and I am not a good swimmer. If you are unable to swim or not very good at swimming these would not be practical to use, you would be better sitting in the children's pool. Additionally, the ladders to get into the pool were not very secure. Restaurant The one restaurant which was free to eat from for all-inclusive guests. I was in shock to see small birds fly in an out and sit on the bread and cakes etc. I had to ask the staff to cover over the baskets of bread to stop birds landing on the bread and pecking. I would have thought they would have covered the food as normal practice knowing the birds were flying in an out. Also, when the staff served you the bread they did not use the utensils they used their hands which I complained about and was told no we use the utensils to which I replied no I just saw a member of your staff use his hands mate. I think I upset them but I did not care as I did not come on holiday to pick up any stomach bugs. The food in general definitely a lack of choice and was either slightly and I mean slightly hit but mostly miss as some of the food had far too much salt so if you suffer from high blood pressure then there would be a problem. The drinks especially at breakfast the orange juice which was supposed to be what I assume was freshly squeezed orange but watered down, when that ran out they took a long time to replenish and only did this when a guest pointed it out. We started to think they must be out picking the oranges off the trees. Actually, quite a number of things took long to replenish unless you kicked up a fuss. Hotel Excursions The hotel rep pounces on you as soon as you arrive so that you can book a meeting with her to go through the excursions offered by the hotel. Well we were lucky enough to have been given a contact by a work colleague who had been to Marrakech this year so we used the contact who took us around and at a very reasonable price. The price the hotel offer for trips is a rip off and don't use the cabs unless you barter them down as the hotel provide a free shuttle bus but if you don't ask about it they will not go out of their way to let you know about it well except from a small board on the reception desk that tells you about the shuttle which you might not notice. Something to note, they do not allow you to bring in your own bottles of water, drinks etc. We learned this when we went to the supermarket to purchase a number of bottles of water and when we returned to the hotel they tried to confiscate. I did not understand why they would not allow this considering the bottled water that they provided for free was refilled with tap water and the proper bottled water you had to pay for. We eventually had a word with the manager who on that occasion allowed us to bring in our bottles but said we could not do it again. The next time we went to the supermarket we brought a rucksack to bring back our water so they were unaware we had sneaked some in. Hotel Activities What activities, If you have children forget it as there was nothing much for children so I felt sorry for those children we had come across just sitting at the pool trying to make the most of the day. Disabled Access This is definitely not a disabled friendly hotel. We encountered one disabled lady ranting about how dangerous the hotels so called ramp near the lifts were as it was slippery and marble like and no hand rail to hold onto Wifi This was laughable looking back at it but at the time having experienced it my blood was boiling. You can’t call it Wifi as you could hardly pick up any internet without going and sitting the reception area and it was still very poor. As for internet access in your room you may as well forget it as this was non-existent. Hotel Exchange Rate Lets be serious the hotels rate is less than what the banks offer so if you want to change money do it at the cash points or in the bank. Good Point The only positive thing about the hotel was the small gift shop where there is a man in the back that makes personalised bracelets etc. Very reasonable and very good work and I was pleased with the ones I brought to take back as presents. I actually felt sorry for the new guests arriving as they like us on arrival thought they had come to a nice 4 star hotel. For those of you who have high expectations or even medium then stay clear. You have been warned. Collapse
Stay Date: 06/2017, Sonirich wrote this review.
Not impressed and certainly not a luxury holiday that we had thought it would be. Basic continental food buffet, hot food (meat) was mostly cold and lack of, omelettes uncooked still with runny watery sloppy serve. Drinks served in water plastic cups… See more
Not impressed and certainly not a luxury holiday that we had thought it would be. Basic continental food buffet, hot food (meat) was mostly cold and lack of, omelettes uncooked still with runny watery sloppy serve. Drinks served in water plastic cups from far end of hotel where staff were missing most times. Reception staff were a bit dry and unhelpful - just seemed no body wanted to help left you standing and ignored even if they were not serving anyone else. We saw 3 reps behind desk talking between themselves. All in all a poor experience wouldn't go to that place again. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.