Waldorf Astoria Chicago
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The stunning five star Waldorf Astoria Chicago is simply one of the city’s finest hotels. Set in the stylish Gold Coast area of downtown Chicago, the hotel is well located for visiting many of the city’s best attractions – the fabulous shopping of the Magnificent Mile, the renowned Museum of Contemporary Art, and the city’s pretty Cathedrals are right on your doorstep. The art institutions, gorgeous parks and world-famous theatre district in the South Loop are all also easy to reach.
Offering Parisian-inspired chic, the Waldorf Astoria Chicago promises an urban sanctuary away from the hustle and bustle of the city’s busy streets. Each of the spacious guestrooms feature lovely touches like private terraces and fireplaces, and also come equipped with HDTVs, surround sound systems and complimentary Wi-Fi access as standard.
Guests at the Waldorf Astoria Chicago can delight in the fact that the hotel’s onsite restaurant, the Balsan European Bistro, is one of the best in the area; serving up a delicious seasonal menu, the restaurant use the best ingredients from local farmers and artisanal suppliers. For more informal dining, or a cocktail or two, head to the hotel’s fab Bernard’s Bar. Don’t miss the Waldorf Astoria Spa & Health Club too; with an indoor pool, well-equipped fitness centre, and a range of spa treatments available, this is the perfect place to relax and unwind.
Hotel Facilities & Services
- Total Rooms Number: 189
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Cable/Satellite TV channels
- Parking at Hotel Cost: $65.00 Per Night
- Indoor Pool Free: Yes
- Treatment Rooms
- Gym Free: Yes
- Nearest Rail Name: Chicago Union Station
- Name: Chicago-OHare International
- Distance: 18 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Pets Allowed Cost: $45.00 per stay
- Nearest Rail Name: Chicago Union Station
- Nearest Airport Name: Chicago-Ohare International Distance: 18 miles
To view our full selection of accommodation in Chicago, view our hotels in Chicago page.
TripAdvisor Traveller Rating
- Overall: based on 2684 reviews
- Sleep Quality:
If you are looking for a true 5 star stay....this isn't it.
Stay Date: 01/2019, Christenh1313 wrote this review.
The good: The staff. The not so good: My husband and I stayed at the Waldorf last weekend. We had a one bedroom suite, unfortunately we we did not have a 5 star experience. Don't get me wrong, this is a very nice hotel. The lobby is elegant. The s… See more
The good: The staff. The not so good: My husband and I stayed at the Waldorf last weekend. We had a one bedroom suite, unfortunately we we did not have a 5 star experience. Don't get me wrong, this is a very nice hotel. The lobby is elegant. The staff are very friendly and really add to the experience but its not enough to make up for the lack of " wow factor". First of all, there was a bad odor in the room. It was strongest when you walked in the entrance of our room. We tried to figure out what it might be and we couldn't place it... but its bad. We would have alerted the manager, but it seemed to fade the further you got into the room... so we didn't think it was worth the hassle. ( we wondered why we didn't every time we walked into the room ) Staff were in our room ( fixing the fireplace, which we had to call 3 times for ) and they must have noticed it. It shouldn't be on us to go and alert them of this odor. Quite frankly, at a place like this ....this should not happen. Like I said, the fireplace did not stay lit. The pilot light kept going out, so we needed to call several times. Not a big deal, but kinda annoying. Secondly, I was never told the pool was closed for scheduled maintenance when we booked our room. I found out a day before we arrived, to late to change our plans. I would not have stayed here if I knew the pool would be closed ( hence the reason that I wasn't told ). They offered to arrange for me to go to another pool in the area, but its the middle of January and incredibly inconvenient. This was scheduled maintenance, there was not reason for them not to mention it when I booked. The room was..........meh. They light switches don't work correctly. I would hit the button that was suppose to turn on the living room lights and the bedroom lights would go on....waking my husband up, Overall, not terrible but not what I expected. Collapse
Stay Date: 01/2019, AmandaMarieJ wrote this review.
Outstanding hotel! Cleanest hotel I have ever stayed in! Best decor ever! I would stay here again. The staff was excellent. Very close to miracle mile. We walked to several restaurants and shopping. Very upscale.
Outstanding hotel! Cleanest hotel I have ever stayed in! Best decor ever! I would stay here again. The staff was excellent. Very close to miracle mile. We walked to several restaurants and shopping. Very upscale. Collapse
Birthday weekend 2019
Stay Date: 01/2019, Hockeymom8181 wrote this review.
'We love this hotel it is our favorite in the city! We stay here at lease 4 weekends per year. It is our home away from home! The staff is friendly and helpful they will do whatever you ask. They usually remember our names which I think is awesome… See more
'We love this hotel it is our favorite in the city! We stay here at lease 4 weekends per year. It is our home away from home! The staff is friendly and helpful they will do whatever you ask. They usually remember our names which I think is awesome. The spa is fabulous and we almost always get massages when we stay. We also like the new restaurant Margeaux for happy hour and the duck wings. The hotel is within walking distance to so many shops and restaurants. We also use the house driver to take us places if he is available. Collapse
Excellence is the norm!
Stay Date: 01/2019, greeklaw wrote this review.
If you stay at a hotel where mediocrity is the norm and the staff is just ok, then you should book your next trip and stay at the Waldorf Astoria on East Walton! Conveniently located a block and half from Michigan Avenue! From the time the Waldorf a… See more
If you stay at a hotel where mediocrity is the norm and the staff is just ok, then you should book your next trip and stay at the Waldorf Astoria on East Walton! Conveniently located a block and half from Michigan Avenue! From the time the Waldorf attendant greets you and until they send you off, you get an experience that every other hotel should strive for! Collapse
Beautiful at Christmas
Stay Date: 11/2018, dambanker wrote this review.
Came here for a weekend getaway and we really enjoyed our stay. Nice and close to all the shopping on the Magnificent Mile. Found a great restaurant just a short walk away too. The room was great with a large fireplace and we overlooked the court… See more
Came here for a weekend getaway and we really enjoyed our stay. Nice and close to all the shopping on the Magnificent Mile. Found a great restaurant just a short walk away too. The room was great with a large fireplace and we overlooked the courtyard with the Christmas lights and tree. The courtyard itself was great to come back to at night. Just had couple of small issues that were both resolved right away. Our fireplace wouldn't light as the pilot was out. They sent someone up right away to light it. They also made a mistake on our bill and that too was resolved with one call. Overall this was a great place to stay and we would come back again. Highly recommend it. Collapse
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