W New York - Times Square
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Nestled in the heart of the bustling theatre district, the chic W Times Square New York offers a prime location just a few blocks from the iconic landmarks, museums and fashionable Fifth Avenue shops. The Chrysler Building, Metropolitan Museum of Art, Empire State building and Carnegie Hall are all within easy reach of the hotel.
Relax in the comforts of one of the contemporary 509 guest rooms at the W Times Square New York hotel. Each comes equipped with plasma TV with in room movies, DVD/CD player, W Signature bed, pillow top mattresses, down-filled duvet and goose down pillows. All feature an en suite with luxury Bliss® bath amenities, hair dryer, Terry Cloth bathrooms and internet access.
For those wishing to maintain their fitness regime, the SWEAT® Fitness Centre offers state of the art cardiovascular and training equipment. Alternatively, why not retreat to the vibrant Living Room with its DJ, Wi-Fi and eclectic drinks menu. After a busy day sightseeing, venture to the Blue Fin with its sumptuous seafood dishes and New York’s finest jazz musicians.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Complimentary Newspaper
- Iron/Ironing Board
- Parking at Hotel Cost: $75.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.4 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.4 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 4481 reviews
- Sleep Quality:
Excellent location, slightly 'over hip'
Stay Date: 04/2018, Edward P wrote this review.
The W Hotel is right at the north end of the most popular part of Times Square. The location, if you want to be in the thick of it, is absolutely perfect. It's especially nice if you're in the city for theater, you're walking distance from some of th… See more
The W Hotel is right at the north end of the most popular part of Times Square. The location, if you want to be in the thick of it, is absolutely perfect. It's especially nice if you're in the city for theater, you're walking distance from some of the best shows in the world. We got a suite for this stay. Very nice to look at, hip and upscale. But perhaps just a tad TOO hip. The master bathroom door is shared with the closet door and follows a trend of having the glass door facing the bedroom. I don't know about you, but my wife and I like a bit of privacy when there's business to do and this is a bit exposed. The fixtures, both shower and sinks are cool too look at, but lose a bit when it comes to functionality. Water pressure was fine however, which is nice when in the city. Hallways are a bit dark, but clean. The elevators were quick and clean, and have rugs that are changed out 3 times a day, "Good Morning, Good Afternoon Good Evening" which will give you an idea of the commitment the staff have to making it a unique and fun experience. The windows are strong enough to get rid of most the street noise, but you might want to bring a noise maker to drown out sirens and horns if you're bothered by such (we travel with one everywhere). No coffee machine, you need to request one. And when it came it's a tiny one-cupper and they brought exactly one cup worth of coffee, cream and sweetner. Skimpy, but kind of typical in a city that begs you to go pay for coffee elsewhere (There's a Starbucks right across the street). No usable fridge and small ice bucket. Plenty in the honor bar, however. Bluefin, the restaurant downstairs was excellent. Try the Halibut (w/ gnocchi) it is fantastic and perhaps their most-ordered entree. Sushi was very good, the house rolls bend a bit too much towards spicy (pepper, not wasabi) for me, but are yummy and inventive. They have a nice Sancerre and others in a nice wine list. Back to the staff - everyone we've met and worked with have been happy, helpful, considerate and professional. The staff is definitely one of the best features of the hotel. Personally I don't think I would have brought my children here when they were younger, although it looks as though they are well prepared for all-family guests. With our suite they gave us free Internet and a pass-per-day to the new 40K sqft gym just around the corner - a really nice touch. So all in, a very nice place to stay. Collapse
Not All It’s Cracked Up to Be
Stay Date: 04/2018, Melissa N wrote this review.
This was my first stay at the W Times Square and I was less than impressed. You have to take two different elevators to get to your room...and beware, the elevators were down one of the days I was there making for quite the hike to/from an upper floo… See more
This was my first stay at the W Times Square and I was less than impressed. You have to take two different elevators to get to your room...and beware, the elevators were down one of the days I was there making for quite the hike to/from an upper floor. In addition, the rooms are either hot or cold - nothing in between. After talking with my coworkers who were also staying at the hotel, it appeared the temperature of your room depended on the floor you were on. Also, the hotel rooms are very noisy - you can hear everything going on outside on the roads...all night long. And to top off my stay, when I received the credit card charges after checkout, they were incorrect. No big deal, right? Just reach out to get them corrected. Well, that only works if you can get someone to return your call/email/answer the phone. I expected much better service from a high-end hotel. I’ll choose a different hotel for my business travels next time. Collapse
Perfect location, super cool hotel
Stay Date: 04/2018, Lisa G wrote this review.
Traveling to New York City with 2 kids and a toddler is nothing short of scary, but the W Times Square did their part to make our trip an amazing experience. First off, what a hotel!!! From the super cool water experience entrance to the beautiful r… See more
Traveling to New York City with 2 kids and a toddler is nothing short of scary, but the W Times Square did their part to make our trip an amazing experience. First off, what a hotel!!! From the super cool water experience entrance to the beautiful reception area-we were all in awe at its coolness! But instead of feeling aloof and distant from the staff, we had one staff member in particular who made us feel like we were at home. Jose helped us multiple times from finding the perfect pizza (Patzeria) to helping me figure out how to retrieve my purse left in an Uber (success-yay!). He always remembered my family and greeted us in the most genuinely friendly way. The W was also the reason we found the most perfect sight-seeing boat ride-perfectly succinct for our young family without us feeling like we had missed out on anything. Overall, I definitely look forward to my future visits with this W in particular. It is right in the heart of the action, but provides such a perfect retreat, even a toddler can rest easy. And yet, it’s so super cool and edgy, I can definitely see the younger crowd drawn to it as well. Collapse
Great location if you're going for Times Square, not the most well kept though
Stay Date: 04/2018, Irish M wrote this review.
For a W, this hotel is average. The W Hoboken is actually better kept and nicer. It's little things like the hole burned in the chair in the room (a cigarette burn, maybe) and no USB ports... you can tell it's been a while since they've updated any… See more
For a W, this hotel is average. The W Hoboken is actually better kept and nicer. It's little things like the hole burned in the chair in the room (a cigarette burn, maybe) and no USB ports... you can tell it's been a while since they've updated anything. Not a bad hotel, and a GREAT location if you're trying to be in the middle of Times Square, but doesn't hold a candle to the nicer W's like W Leicester Square in London. Collapse
Dirty Hotel- soiled pillow and gritty iron holder
Stay Date: 03/2018, BigRod47 wrote this review.
I really wanted to like this hotel. It’s right in the middle of Times Square, how could you go wrong. Unfortunately this experience proved to be less than desirable. I slept next to a pillow that was clearly soiled with sweat, maybe from the previous… See more
I really wanted to like this hotel. It’s right in the middle of Times Square, how could you go wrong. Unfortunately this experience proved to be less than desirable. I slept next to a pillow that was clearly soiled with sweat, maybe from the previous guest. I also retrieved the iron from its holder to discover mud level dirt under it. It appeared these areas went unchecked for quite some time and I found it completely disgusting. The Hotels response was to move me, however, when I requested to speak with a manager, not one attempt has been made to contact me. I found this unprofessional and not consistent with this brand of hotel. I would seriously consider staying at competitor hotels the next time I’m in New York. Collapse
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