Urban Chic Boutique
(Cape Town) 4 4 Star:
Per Person Per Night
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Located in the centre of Cape Town in the up-and-coming district, the Urban Chic Boutique is definitely one of the smartest in the area. Offering sophisticated and upmarket accommodation at a reasonable price, the hotel prides itself on being a base that suits all kinds of travellers.
Each of the guest rooms at the Urban Chic Boutique are stylish and contemporary in design and offer a great place to relax after a busy day of exploring. All rooms are fully equipped for everything you could possibly need to enjoy a luxurious stay here, including air conditioning, Wi-Fi, TV and safe.
Guests dining at the Urban Chic Boutique can enjoy delicious traditional and international cuisine of a high standard, plus some great drinks in the bar.
To view our full selection of accommodation in Cape Town, view our hotels in Cape Town page.
TripAdvisor Traveller Rating
- Overall: based on 315 reviews
- Sleep Quality:
Nice hotel, good breakfast, but loud bar across the street
Stay Date: 01/2018, Jaclyn94 wrote this review.
We knew in advance that there was a loud bar across the street as we had read other reviews, but were still surprised to find out just how loud it was. We were on the 2nd floor directly facing the bar which I don't think helped - we arrived late at n… See more
We knew in advance that there was a loud bar across the street as we had read other reviews, but were still surprised to find out just how loud it was. We were on the 2nd floor directly facing the bar which I don't think helped - we arrived late at night and originally thought that the windows were open... nope. Thankfully the ear plugs that the hotel provided were fantastic and made the noise seem like it was down the street rather than directly in front of us. We stayed for 3 nights (including a Friday night which the music continues until 03h00-04h00). We were able to sleep, but I'm not sure everyone would be able to. Our 2nd floor king bed, mountain view room had neither a king bed, nor a view of the mountain - it didn't bother us in the end, but apparently higher floors give you at least better views. Breakfast is good, you could order both a cold and hot plate with generous portions. I was slightly disappointed that they changed the towels in the room given the current drought situation even though I had hung them up to be re-used. The room was clean, and the bathroom was huge and beautiful. The staff were extremely helpful and friendly. Overall, if you can sleep easily or you want to party on Long street than this is a great hotel for you and is conveniently located, just be aware that the reviews about the noise are really true. =) Collapse
Good but not great
Stay Date: 12/2017, DKoster101 wrote this review.
We stayed over for our anniversary. I found the hotel looking a little shoddy from the outside. The reception is small but functional, leading into the bar area that's well equipped and seemingly vibey. Our room was on the top floor, a corner room, f… See more
We stayed over for our anniversary. I found the hotel looking a little shoddy from the outside. The reception is small but functional, leading into the bar area that's well equipped and seemingly vibey. Our room was on the top floor, a corner room, facing Long street and Table Mountain. The room has magnificent views, chic and simple decor, is well kitted, and they took care to take plug from the bath, due to the drought (well done!). The only fault I have is that the rooms are not sound insulated. We had quite a bit of trouble sleeping and was only able to rest from about 2h30 in the morning, due to the noise down at street level. Collapse
Stay Date: 12/2017, maseapehim2016 wrote this review.
The hotel is conveniently located and is easy to find. It is clean and has the most amazing bathroom. I was just not too chuffed with the fact that the TV doesn’t play any South African channels and their breakfast wasn’t too great but it was decent … See more
The hotel is conveniently located and is easy to find. It is clean and has the most amazing bathroom. I was just not too chuffed with the fact that the TV doesn’t play any South African channels and their breakfast wasn’t too great but it was decent for someone who’s hungry I guess. The WIFI is as good as not having any, it’s VERY slow. I wasn’t bothered much by the noise levels, the hotel is after all located in long street so one would expect a lot of noise pollution. I would come back here. Collapse
From 4 star to 2 star
Stay Date: 11/2017, SeanSteyn wrote this review.
My partner and I stayed at the Urban Chic Hotel. When we arrived we explained to the manager that we had recently stayed at the New Tulbagh and had a really poor experience. She was very welcoming and accommodating. She showed us our room and made s… See more
My partner and I stayed at the Urban Chic Hotel. When we arrived we explained to the manager that we had recently stayed at the New Tulbagh and had a really poor experience. She was very welcoming and accommodating. She showed us our room and made sure that we were satisfied. When we came back to check in, we were blown away at the attention to detail. We had told her that we were teetotalers, and she accomadated us by putting non-alcoholic champagne in the room. We had also told her that we were big coffee lovers and that the coffee in rooms at the New Tulbagh was putrid. We were absolutely over the moon to find that she had put Hug in Mug coffee in our room, she really had gone the extra mile. As great as all this was there are a few points that we need to point out. The Wifi is abysmally slow, intermittent at best. The TV channels listed on the page are not what is available in the room, and half the DSTV channels don't work, and we did bring this to the receptionists attention on Monday evening, and nothing has been done. I also asked for bottled water to be brought up to the room, and I am still waiting for it to arrive. At breakfast I ordered soft poached eggs with my english breakfast, I received medium fried eggs, the toast came way too early and was cold, and tough, but I was in a rush to get to work and couldnt wait for the breakfast to be rectified, so did not mention it to the staff. My partners breakfast on the otherhand was very good, she had the french toast. This afternoon while my partner was smoking downstairs in the bar, the manager was having a meeting, but her foul language was less than tasteful. It made my partner feel very uncomfortable, this is not professional. We are spending good money to come here to get away and relax, but we are leaving here more stressed than when we got here. The managers and receptionists use the bar area as their own smoking room, which is very unprofessional in my opinion. If they were at least able to bring us an ashtray when we sit down to have a cigarette, then I it may not have been so bad, but I'm still shocked that they smoke in front of patrons. This evening when we took a shower, the entire bathroom floor flooded, had we not previously learnt from our experience at the New Tulbagh, where my partner slipped, fell and hit her head open, we may not have have been as cautious and had an accident in this establishment. We called the receptionist up to have a look, just so that she could see the amount of water that was on the floor, it took two hand towels and one bath towel to dry it up, as the water was all the way down to the toilet. We would have checked out, but we had already paid for the second night. I am sad to say that we left more stressed than when we arrived. I emphasize again that smoking and swearing in front of guests should not be tolerated as it portrays a poor image. Collapse
Noisy at night
Stay Date: 11/2017, AnnieZA wrote this review.
This hotel is close to night life and if you like that sort of thing then you’ll be happy, but if you’re wanting good 7 hours of sleep you won’t get it here. Clean rooms, fully equipped rooms, comfy beds, free slow WiFi, pity about the noisy neighbor… See more
This hotel is close to night life and if you like that sort of thing then you’ll be happy, but if you’re wanting good 7 hours of sleep you won’t get it here. Clean rooms, fully equipped rooms, comfy beds, free slow WiFi, pity about the noisy neighbors. This hotel should consider double glazing on the windows for a quieter room. The breakfast wasn’t great either. Also not an area safe enough to get up and go for a run in the morning on your own. Collapse
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