Swansea Marriott Hotel
- Ideal for exploring Swansea
- Be sure to enjoy a meal at the Bayside Grill Restaurant
- Indoor pool facilities
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Description
The Swansea Marriott Hotel is a charming 4 star hotel that sits within the picturesque and peaceful Maritime Quarter. This scenic and relaxing base is ideally placed for visiting Swansea Bay, the enchanting Gower Peninsula and the city centre. With easy access to the M4 and onsite parking it’s also easy to go a little further afield, from the Swansea Marriott Hotel, to Cardiff, Newport and Brecon Beacons.
Not only is the Swansea Marriott Hotel the perfect South Wales base, but it’s also a luxurious retreat ideal for a relaxing and romantic getaway. Spend some down time in the hotel’s excellent leisure club and de-stress in the indoor pool, Jacuzzi, sauna and mini-gym.
After this, head over to the Swansea Marriott Hotel’s elegant Bayside Grill Restaurant for a taste of traditional Welsh cuisine. With delectable dishes, fine wines and stunning views over gardens and the marina let the meal linger long into the night.
With a fabulous day at an end head up to your spacious, stylish and sleek guest room at the Swansea Marriott Hotel. Refresh and unwind with en-suite facilities and get comfortable with air-conditioning, satellite 32 inch plasma TV and mini-bar.
Facilities
Hotel Facilities & Services
- Total Floors Number: 4
- Total Rooms Number: 119
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
Bedroom Facilities
- TV
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- Hairdryer
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Ground Floor Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Cable/Satellite TV channels
Parking
- Parking at Hotel Free: Yes
Leisure Activities
- Indoor Pool Free: Yes
- Jacuzzi Free: Yes
- Sauna Free: Yes
- Gym Free: Yes
Travel Facilities
-
Nearest Rail
- Name: SWANSEA
- Distance: 1 mile
-
Nearest Airport
- Name: CARDIFF
- Distance: 103.6 kilometres
Family Facilities
- Cots/Cribs Free: Yes
- Interconnecting Rooms
- Baby Sitting
Bar and Restaurant
-
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 06:30
-
Breakfast served to
- Saturday/Sunday: 11:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
Pets
- Guide dogs only
Travel Facilities
- Nearest Rail Name: Swansea Distance: 1 mile
- Nearest Airport Name: Cardiff Distance: 103.6 kilometres
To view our full selection of accommodation in Swansea & Area, view our hotels in Swansea & Area page.
Reviews
TripAdvisor Traveller Rating
- Overall:
based on 1213 reviews - Location:
- Sleep Quality:
- Rooms:
- Service:
- Value:
- Cleanliness:
Overrated as a 5 star
Stay Date: 03/2019, gordonh964 wrote this review.
This hotel carries a 5* rating which in my opinion is grossly overrated. We checked in very late after our flight was delayed. The room allocated had a king size bed and a "camp" bed installed. This was mainly due to a function within the hotel which… See more
This hotel carries a 5* rating which in my opinion is grossly overrated. We checked in very late after our flight was delayed. The room allocated had a king size bed and a "camp" bed installed. This was mainly due to a function within the hotel which commandeered the only restaurant in the hotel and obviously relegated even early bookers to "second" rate accommodation. We were reallocated another room, one we specified in our booking, the next day, only to be placed next to a family with multiple screaming children and a connecting door to our room, so yet again we had to be relocated. The staff in this hotel really need a crash course in customer care and planning. They should be forward thinking when locating families and other guests. They don't even provide sufficient toiletries for two guest. One tiny shampoo, one conditioner, and one shower gel. They should be trained to see the number of guests per room and supply the required amount of toiletries. The breakfast the first day was chaotic. It was located in a function room because again the "private party" had been allocated the dining room. The staff while pleasant didn't have a clue. On the Monday morning once the dining room was available for general guests the staff were also inappropriately dressed to escort guests to a breakfast table, especially for a 5* hotel restaurant. We had to request our coffee as the staff again, walked about like headless chickens. There was however, one older member of the dining room staff who was both efficient, polite and effective. The manager of this hotel, a member of a well respected group needs to look seriously at how his/her staff functions. It advertises a spa, however it is only a very small pool and a sauna for 1. The gym is very poorly equipped. The hotel itself is badly dated and "tired" and badly needing a refurbishment. The rooms and bathrooms are like something out of the 1960s. I will certainly NOT be returning. Collapse
Customer Service very disappointing!
Stay Date: 03/2019, Hubster22 wrote this review.
Take a catchers mitt to breakfast, you'll need it as I had poached eggs thrown at me, twice. More comical than distressing! Hair in my crab linguini, a classic restaurant faux pas (I don't have black curly hair), along with about a gallon of oil. Tha… See more
Take a catchers mitt to breakfast, you'll need it as I had poached eggs thrown at me, twice. More comical than distressing! Hair in my crab linguini, a classic restaurant faux pas (I don't have black curly hair), along with about a gallon of oil. That said, most of the serving staff in the restaurant were very amenable and professional; however the lady with the crazy blonde hair could maybe take some notes from her colleagues, just plain rude! Checkout was a nightmare for myself and a number of my business associates, the bill was wrong and took a lot of sorting out. Then, once I had returned home I checked my account only to find further charges debited that I had no notice of at checkout, and had not approved. Called to discuss but was dealt with very abruptly had phone slammed down on me mid sentence... Good customer service is key to being a hotelier, If you don't like it, a career change might be in order...Shame! Collapse
Good location by the beach
Stay Date: 02/2019, anthonyfj wrote this review.
This place is at the top end of the cost bracket for Swansea hotels and, as some others have said, is looking a bit tired in places. More of that later... However, it is in a great location right next to the beach (if you have a car) otherwise it i… See more
This place is at the top end of the cost bracket for Swansea hotels and, as some others have said, is looking a bit tired in places. More of that later... However, it is in a great location right next to the beach (if you have a car) otherwise it is a bit of a walk through town from the station. Before looking at a few issues I must say that the staff were excellent and helpful. The food in the restaurant was excellent, of a high quality and cooked beautifully. They do a fantastic breakfast cooked by a wonderfully enthusiastic chef. The spread is as good as any hotel of its kind. The room was spacious - the angle the hotel is built at can mean that you get a slant view of the marina and the sea so room choice is important. Yes, I think the place is looking tired. We had a badly cracked sink, a front door that would not open fully as the cupboard was in the way. Broken window latches with extreme condensation on the windows and even a broken room lamp. This is poor and speaks of lack of attention to detail and maintenance. I would have asked for a refund if the staff had not been as good as they were and the food service excellent. So in this sense it is a bit overpriced. Still we enjoyed our stay and it provided what we needed. Collapse
Disappointing
Stay Date: 02/2019, Njh001 wrote this review.
Having previously worked and stayed in this property it’s awfully sad to see that the cleanliness and overall appearance has deteriorated so the years. A fantastic location but the obvious lack of investment in the properties upkeep and training in… See more
Having previously worked and stayed in this property it’s awfully sad to see that the cleanliness and overall appearance has deteriorated so the years. A fantastic location but the obvious lack of investment in the properties upkeep and training in the housekeeping department isn’t acceptable in 2019. Disappointing indeed. Collapse
Nicely central
Stay Date: 01/2019, 798rosieh wrote this review.
Stayed for 3 nights whilst visiting a friend in hospital. Hotel is well positioned close to the centre of Swansea but with good views out over the bay. We had a deluxe double double guest room with a view out over the Marina on the 4th floor. It was … See more
Stayed for 3 nights whilst visiting a friend in hospital. Hotel is well positioned close to the centre of Swansea but with good views out over the bay. We had a deluxe double double guest room with a view out over the Marina on the 4th floor. It was nice and large and had a sofa and armchair for relaxing. The beds were very comfortable and the bathroom was spacious with a good shower etc. There was also a desk for work if needs be with USB charging points. Free wifi was available and it was a high speed connection. We ate in the hotel restaurant on one night, it was very quiet due to the New Year holiday period bu the food was good and plentiful. We also had breakfast every day - buffet for cereals toast etc and a hot food area where eggs were cooked to order plus plenty of bacon, sausage etc in warming trays. Staff were very attentive and kept everything filled. There is free car parking at the hotel you just have to give your registration number when you check-in. Collapse
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