Shangrila Al Waha
(Muscat (Oman)) 5 5 Star:
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The Shangrila Al Waha is Oman's premier family hotel, and is the largest of the three hotels at Shangri-La's Barr Al Jissah Resort and Spa.
The Shangrila Al Waha features various rooms and suites ideal for your perfect getaway. Each room has views of the lush gardens and pool, the balcony or patio and are furnished with a table and two chairs. The bathroom features a separate bath and shower cubicle, as well as a selection of Shangri-La toiletries. Media and entertainment facilities come complimentary with every room, along with wired Internet and Wi-Fi access, In-house movie channels and Satellite / cable television.
The name Al Waha means "The Oasis" and has been designed in such a way so that the Shangrila Al Waha several swimming pools form an oasis incorporating many swaying palm trees. The architecture of Shangrila Al Waha is traditional Dhofari, from the southern region of Oman. Nestled at the foot of a mountain range, vehicular access has been made possible by a man-made tunnel.
To view our full selection of accommodation in Muscat, view our hotels in Muscat page.
TripAdvisor Traveller Rating
- Overall: based on 1237 reviews
- Sleep Quality:
Hard to fault this Feb family holiday
Stay Date: 02/2018, Z D wrote this review.
We spent Feb half term holiday at the Shangri La Barr Al Jissah Al Waha Hotel. We were a group of two families comprising four adults and five kids aged between five and 12. It is hard to fault the resort which is in a beautiful setting and convenie… See more
We spent Feb half term holiday at the Shangri La Barr Al Jissah Al Waha Hotel. We were a group of two families comprising four adults and five kids aged between five and 12. It is hard to fault the resort which is in a beautiful setting and conveniently located for both the airport and day trips to sites of interest. The whole place was pretty wonderful, probably one of our best ever holidays. We found our family room (two interconnecting rooms) was a great size, very comfortable. Housekeeping was slightly hit and miss at times - everything was kept clean and tidy but no wow-factor finishing touches that you sometimes get at 5* resorts. For example no fresh fruit or gifts on arrival. Not a big deal. We ate at the Samba buffet, Al tanoor buffet (in the Al Bandar hotel next door which you can easily stroll to and are welcome to use), Bait Al Bar (fish a la carte restaurant) and Capri Court (italian a la carte). We would especially recommend Al Tanoor buffet which was quite extraordinary. The kids were happy with the pasta and chocolate fountain whilst we indulged in gorgeous local cuisine, delicious curies and fantastic puddings. The a la carte restaurants were quite formal and food pretty fancy but a kids menu was always available for younger kids/fussier eaters! The pools were all warm, the lazy river was very popular with the kids. The pools never felt over-busy and were lovely and big. Plenty of pool options to choose from between the Al Waha and the Al Bandar. Great options for those with younger kids as well. The beach was lovely, sea was pleasant to dip in. We did some of the watersports and all went well. The resort didn't feel crowded, always OK to find a comfortable lounger. The only reason I've rated very good rather than excellent was that occasionally the service durign meals was a bit random - it felt like we got forgotten a few times, drinks were sometimes slow to come. Also when you were poolside there weren't many staff around for makign drinks/food orders. This is not a big deal but compared to top resorts we've visited e.g. in Dubai it felt slightly lacking in well trained staff in some of the restaurant settings. Thank you to everyone at the resort and special mention to Apple at the Spa - probably one of the best massages ever!! Collapse
Stay Date: 02/2018, Tracey M wrote this review.
We have been fortunate to stay in some lovely hotels and resorts around the world but this is definitely one of the best. From the high standard of accommodation to the smiles and hellos you get from all the staff - everything was 5 Star. Even though… See more
We have been fortunate to stay in some lovely hotels and resorts around the world but this is definitely one of the best. From the high standard of accommodation to the smiles and hellos you get from all the staff - everything was 5 Star. Even though this was peak time and the hotel was full the rooms were quiet and you never felt crowded. I would recommend this to couples or families Collapse
Winter sun half term holiday
Stay Date: 02/2018, Katemci wrote this review.
February half term break with two adults and two kids. Had interconnecting rooms that worked really well. The rooms were slightly dated however they were spotlessly clean and very comfortable. All the staff throughout the hotel were helpful and fri… See more
February half term break with two adults and two kids. Had interconnecting rooms that worked really well. The rooms were slightly dated however they were spotlessly clean and very comfortable. All the staff throughout the hotel were helpful and friendly. The restaurants catered for all tastes and the food was excellent. Despite the hotel running at 95% capacity there were sunloungers available throughout the day. There’s plenty of entertainment for kids of all ages. We didn’t venture to the Adventure Zone but heard it was great. Next time we will go! We went on the dolphin trip and had a wonderful morning watching the dolphins in their natural habitat. There were a few boats out at the same time so it was quite busy but the dolphins didn’t seem to mind! We also used the courtesy bus into Muscat to visit the Souq. Make sure you’re not late for the return journey as the driver doesn’t wait for anyone! Definitely recommend to go half board rather than B&B. All in all we had a brilliant time in the beautiful country and the great hotel. We will definitely return for Winter sun! Collapse
Poor Quality Hotel & Service for High Price
Stay Date: 02/2018, John K wrote this review.
I booked 1 Suite and 1 Twin for 4 nights at a cost of 20,000 QR (2,000 OMR). There was chaos checking in the wrong appointed rooms (2 hours at check in and up and down 3 times because of wrong room allocation) They never changed my rooms until the fo… See more
I booked 1 Suite and 1 Twin for 4 nights at a cost of 20,000 QR (2,000 OMR). There was chaos checking in the wrong appointed rooms (2 hours at check in and up and down 3 times because of wrong room allocation) They never changed my rooms until the following day. No assistance moving rooms. The new rooms smelled of mist and dampness. The Airport pick up was 60 OMR and nearly crashed twice and exceeding all speed limits. The rooms were dated and tired for the price of a 5 Star Hotel. Information of inclusions and exclusions were limited. I requested the general manager on 3 occasions but staff said was busy. 5 Star cost for 1 star quality and service. A very disappointing holiday. Collapse
Too pricy for average quality
Stay Date: 12/2017, Lionheart40 wrote this review.
Went there for a long weekend with our 2 kids (11 and 9). The whole setting of the resort is quite nice and just a short drive from the airport (30-40 min). The hotel itself is a bit dated (but clean) and I would have expected more given the price. … See more
Went there for a long weekend with our 2 kids (11 and 9). The whole setting of the resort is quite nice and just a short drive from the airport (30-40 min). The hotel itself is a bit dated (but clean) and I would have expected more given the price. The service in general (reception, room, pool and restaurants) was average and OK but not what I connect to and expect from the Shangri-La brand. One plus is the garden, pool and beach setting which is quite nice and well maintained. We took the free shuttle to Muscat which worked very well and on-time (also pick up in Muscat). One thing you can save is the trip to the bazaar in the resort (a few shops with absolutely no flair and no people around). Overall, I would rate it at average but unfortunately not worth the steep price point. Collapse
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