Renaissance Paris Arc de Triomphe Hotel
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Designed by Christian de Portzamparc, the five-star Renaissance Paris Arc de Triomphe Hotel showcases an amazing location, just steps from the world-famous Champs-ElysÃes Avenue. Whether you're in Paris for business for a relaxing vacation with your family, youll be thrilled with our thoroughly modern design and upscale hotel rooms and suites.
Enjoy amenities including high-speed Internet access, plush bedding, and flat-screen TVs with satellite channels. Some of our hotel suites also offer balconies with excellent views of the Paris skyline.
Makassar Lounge Restaurant, located right here at the hotel, offers contemporary French cuisine and is the perfect destination after a day of meetings or of visiting the Arc de Triomphe and other Paris landmarks. Additional perks for your stay include an on-site fitness center and elegant venue space for meetings and events. Whatever brings you to the City of Lights, rest assured that the Renaissance Paris Arc de Triomphe Hotel will make your stay truly special.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Complimentary Newspaper
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Gym Free: No
- Name: GARE DU NORD
- Distance: 4.7 kilometres
- Name: Charles de Gaulle Airport
- Distance: 39.6 kilometres
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Gare Du Nord Distance: 4.7 kilometres
- Nearest Airport Name: Charles De Gaulle Airport Distance: 39.6 kilometres
To view our full selection of accommodation in France, view our hotels in France page.
TripAdvisor Traveller Rating
- Overall: based on 1653 reviews
- Sleep Quality:
Birthday Trip to Paris
Stay Date: 05/2018, ONEDMV wrote this review.
Overall our stay at this hotel was good. I appreciated the champagne and macaroons left in my room on my birthday. The room was spacious and overlooked Ave de Wagram. The hotel location is well appointed just a short walk to the Arc de Triomphe, Metr… See more
Overall our stay at this hotel was good. I appreciated the champagne and macaroons left in my room on my birthday. The room was spacious and overlooked Ave de Wagram. The hotel location is well appointed just a short walk to the Arc de Triomphe, Metro/RER lines, and Champs Elysees. The concierge staff (Rachida, Annalyse, and Bastien) were very helpful prior to and during our stay. If you need to book activities (e.g. Versailles, Louvre, Eiffel Tower), I recommend contacting the concierge team - be sure to request for skip the line tickets to avoid the long lines. The front desk staff could use a bit more training in responsiveness. The only drawback was the lack of variety in the breakfast menu - it was literally the same items everyday for 6 days. Collapse
Stay Date: 05/2018, Sam K wrote this review.
The frontline staff at Renaissance were very helpful and provided excellent service to ensure a great stay. Rooms are spacious and neat with good lighting overlooking the street. The location is in proximity to the metro and RER which eased our trans… See more
The frontline staff at Renaissance were very helpful and provided excellent service to ensure a great stay. Rooms are spacious and neat with good lighting overlooking the street. The location is in proximity to the metro and RER which eased our transportation. All in all it was a great stay and would definitely recommend Collapse
Stay Date: 04/2018, Aparna K wrote this review.
We stayed at the Renaissance bet April 27- May 2. We travelled with kids and had a very comfortable stay at the hotel. The location is amazing and walking distance from the metro. It’s surrounded by some great restaurants and cafes and shopping pl… See more
We stayed at the Renaissance bet April 27- May 2. We travelled with kids and had a very comfortable stay at the hotel. The location is amazing and walking distance from the metro. It’s surrounded by some great restaurants and cafes and shopping places. The famous Champs-Élysées is just 2 blocks away. The breakfast was excellent. The staff were always pleasing and helpful. The concierge had excellent suggestions about the various sights to see and things to do and even to the shows playing in the city. I’d rate it 4 stars only because the family room, which is the only kind to accommodate all four of us together, was quite small and unfortunately devoid of any great views of the city. Other than that and a very slow and whimsical elevator in the hotel, there’s nothing to complaint about the hotel. Collapse
Assaulted by cab driver ordered by concierge team and poor service by staff ruined trip to celebrate mom's birthday
Stay Date: 04/2018, Kellie W wrote this review.
Our stay at the Renaissance Paris Arc de Triomphe April 21-23, 2018 was not what I’ve come to expect from Marriott hotels and after this experience am ending my Marriott rewards membership to go with another company. I planned a weekend in Paris t… See more
Our stay at the Renaissance Paris Arc de Triomphe April 21-23, 2018 was not what I’ve come to expect from Marriott hotels and after this experience am ending my Marriott rewards membership to go with another company. I planned a weekend in Paris to celebrate my mom’s birthday and the trip and hotel service were not stellar at all. Upon arriving at the hotel our room was not available, despite me sending ahead our schedule detailing our arrival time as well as requesting early check-in. The hotel staff did not send any correspondence stating our room would not be available upon our arrival so I was a bit put aback when this occurred. The hotel staff apologized and then offered complimentary drinks at the bar for the inconvenience. I initially thought this was a kind gesture until the bar staff told my mother she could not eat at the breakfast buffet because it was for registered hotel guests only. I’ve stayed at many Marriott properties and have always been given the option to either pay for the meal or have the meal charged to my mom. However, I’ve never heard of such of a policy in which only registered guests are permitted to eat at the hotel restaurant. We then decided to go out and sightsee instead of waiting for our room, which turned out to be a big mistake. It seems the hotel gave away our room while we were out because upon arriving back at the hotel that night we were given a king room, when my reservation was for a queen double. When I went downstairs to inform the staff of the error, I was met with an inquiry for my hotel confirmation rather than an apology about the mistake. The representative then informed me they were completely booked and out of rooms for the evening, and she would not be able to do anything to assist me immediately. Once again, this has never been my experience with a Marriott hotel but I began to realize our stay at the Renaissance Paris Arc de Triomphe was not going to be a typical stay. The events of the next morning cemented that sentiment, when the cab driver ordered and reserved by the concierge at the Renaissance Paris Arc de Triomphe physically assaulted and robbed us. On the morning of I went to the concierge stand to inquire about the status of the taxi. I was informed taxi was there, and the concierge then took my bag out to the taxi. I then turned around to go get my mom. By the time I walked to the elevator my mom was stepping out of the elevator. We proceeded to place her luggage in the taxi trunk and hopped into the taxi. As the taxi pulls off I noticed the taxi meter was at 7.70€. When I asked the driver why the meter was running he ignored me. I then inquired if he spoke English. He replied no and started speaking French. As the taxi trip continued we then noticed the taxi driver pressing a button on the meter to increase the fare amount by 6.5€. I’d done fare estimates for taxi rides from the hotel to the station and knew the range should be 7-12€. However, when we arrived at Gare du Nord the fare was 26.3€, there was no traffic on the streets and we only had to stop for 2 lights during the journey. We got our bags from the trunk ourselves, and the driver comes to the back of the vehicle. I handed him 10€, because that’s what the fare would’ve been had he not started the meter early and increased the fare during travel. The driver reacted by getting very aggressive with me. He grabbed my arm and started yanking it, when I pulled away he then grabbed my bag and I was struggling to get free from him. He said he wanted more, and I simply said no due to him manipulating the fare. Once I broke free my mom and I took a few more steps and then he runs up and grabs my mom’s arm. We then started to struggle to get her free. As she started to become free, the driver pushed her in the chest, yanks her purse, grabs her iPhone out of the purse, and takes off running. The momentum of the event caused my mother to be pulled in the opposite direction so she then she falls on her both knees and subsequently her entire front. I took after him in an attempt to retrieve her phone, but also trying to find help. I was able to catch up to the driver, and we began wrestling over my mom’s phone. I then started screaming for someone to help because he was robbing us. While we were still struggling over the phone, a business man in the area came to our assistance. I began to explain the events to him and the driver was explaining his side as well. However, the cab driver told him we were trying to leave without paying at all, that he had the meter running because he had to wait 10min for us, and that the meter started when the concierge placed my bag in the taxi. I explained I was not trying not to pay, but the fare he charged us was inflated due to the various tactics he pulled during the ride. The business man assisted us in getting the phone back from the driver, and we walked into the station. The driver then comes running after us again, yelling for the police and aggressively grabbing and pulling me again. There were three SNCF agents in the area and they began to assist us in the situation. I explained everything to them just as I did with the business man outside. The cab driver repeated his incorrect information to them as well. In an effort not to miss our EUROSTAR train, I went to the ATM to remove 20€. I requested the driver return the 10€ back to me and I handed him the 20€. The driver wanted more and I refused to give him any more, seeing as the 20€ far exceeded the fare he should’ve received for our trip from the Renaissance to Gare du Nord. This was supposed to be a special trip to Paris celebrating my mom’s birthday, and this various experiences at the Renaissance Paris Arc de Triomphe made the trip anything but wonderful for her. She has bruising on her legs and knees, from an attack she encountered with a complete stranger. A stranger that we only encountered based off of a recommendation/reservation made by the Renaissance Paris Arc de Triomphe staff. I feel completely violated and betrayed by this entire experience because upon selecting your hotel, I entrusted the safety and well-being of me and my mom with the Renaissance Paris Arc de Triomphe. That entrustment was also extended to the recommendations and services made by the Renaissance staff. It was my understanding that the hotel used only reputable drivers who had been properly screened to ensure the safety of their guests. However, based on this taxi trip it doesn’t seem as though my safety or my mom’s was of any concern to the Renaissance staff! After this ordeal the Renaissance staff called to apologize and take action against the cab company, which will help to ensure future guests do not have a similar experience. However, it does little in terms of the traumatic experience my mom and I suffered at the hands of this cab driver or the fact that my mom's birthday was ruined and she’s now terrified to ever return to Paris. The concierge staff is normally a guest’s connection and introduction to an areas culture as well as the steward for their well-being. In past Marriott stays at other locations, my concierge team would I help me navigate the country by making me aware of areas to avoid, local customs/practices, providing directions and safety tips, etc. This same level of care and concern was not my experience with the concierge team at Renaissance Paris Arc de Triomphe. If you’re traveling to Paris and expect to receive 5-star service, my recommendation would be not to stay at the Renaissance Paris Arc de Triomphe. The service there is far from top tier, and the hotel does not have practices in place that ensure your safety and well-being during your visit. Collapse
Not the usual level of a Renaissance Hotel
Stay Date: 04/2018, katiekotz wrote this review.
Very informal restaurant in Lobby area. We were traveling with a group. Room was a bit tired, turn down service came at 6 pm and handed us candy. Did not return to refresh towels, etc. We often stay at Marriotts and were disappointed in service. Room… See more
Very informal restaurant in Lobby area. We were traveling with a group. Room was a bit tired, turn down service came at 6 pm and handed us candy. Did not return to refresh towels, etc. We often stay at Marriotts and were disappointed in service. Room was just okay. Collapse
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