Pullman Marrakech Hotel & Spa
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This 5-star resort offers endless options for fun and relaxation. You can play tennis and golf, and children can play all day long in the Kids Club. Or you can visit the spa for a traditional hammam experience. The Pullman Marrakech Palmeraie Resort & Spa is surrounded by 17 hectares of palms and olive trees.
The peace and quiet of the palm grove is the key feature of the Pullman Marrakech hotel. Each of the stunning rooms and suites has a balcony or terrace overlooking the magnificent gardens. All the Superior Rooms are elegant and comfortable, offering WIFI, LCD satellite television, tea and coffee making facilities, safe, minibar and bathroom with shower. Each room has either a terrace or balcony.
The 18-hole Al Maaden golf course is nestled in the foothills of the Atlas Mountains and is easily accessible from the hotel. Bar lounge in fashionable Art Deco style with a relaxed, modern atmosphere, the perfect place to meet with friends. Swimming pool bar offering light cuisine, where health, nature, lightness and well-being are the order of the day.
Hotel Facilities & Services
- Total Rooms Number: 252
- 24 hour front desk
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Mini bar
- In Room Safe
- Complimentary Newspaper
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Golf Course (9-hole) Free: No
- Jacuzzi Free: No
- Tennis Free: No
- Minimum Age: 0
- Maximum Age: 12
- Free: No
- Hair salon
- Name: Marrakech Menara
- Distance: 13 miles
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 13 miles
To view our full selection of accommodation in Palmeraie, view our hotels in Palmeraie page.
TripAdvisor Traveller Rating
- Overall: based on 3735 reviews
- Sleep Quality:
Stay Date: 04/2018, agaunt2018 wrote this review.
We really enjoyed our stay, and the suite was beautiful. As always, the staff at the kids club were amazing and offered lots of fun activities for the children. They were warm, engaging and supportive. We were a little disappointed that, even though … See more
We really enjoyed our stay, and the suite was beautiful. As always, the staff at the kids club were amazing and offered lots of fun activities for the children. They were warm, engaging and supportive. We were a little disappointed that, even though I had checked in online and paid if full for our stay ahead of time, we spent a lot of time going through the check in process. Although I had booked our suite to be made up for two adults and two children, we needed a few phone calls and to wait until 9pm before the children's bed was made up (it was still a sofa without sheets or blankets). Our Nespresso machine wasn't working as it had a severe leak, and we needed to take it to front desk before someone came to fix it. Other than that, the room, the pool and the staff were lovely. The buffet breakfasts were great. Collapse
Best all incl in Marrakech.
Stay Date: 04/2018, Fehr A wrote this review.
We booked a suite in this hotel for 300 euros a night that was spacious. Enough for a family of 4 or 5. It was clean, modern and nothing to say about it. The restaurant food was very healthy, with veg every day and nuggets for lunch for the kids and… See more
We booked a suite in this hotel for 300 euros a night that was spacious. Enough for a family of 4 or 5. It was clean, modern and nothing to say about it. The restaurant food was very healthy, with veg every day and nuggets for lunch for the kids and pasta every evening for all taste. We have been here 1 week now so a bit bored of the food like everywhere. It would be nice if the ice cream were branded and taste better. It would also be nice to have some lollipop water ice cream for kids available all day. The kids don’t eat much of the all inclusive so ice cream free all day would be great as it only starts at 15:00. The water of the pool was heated so that’s amazing. The pool was very clean. We have been to Spain before and the water was not so clean in pools. They could do with buying more sunbeds. Maybe 20 extra sunbeds and definitely more umbrellas. It was very hot when we came there was a heatwave in April. Also some mattress by the pool are very worn out and should be replaced. It would just look better. And they could also have an umbrella on top of the baby pool. A good thanks to the pool staff as he works on is own and does everything, watch the pool, gives the towels out, sort the umbrella. You should really have someone that watches the pool all day and someone else responsible for towels and umbrella. Also you should have a soap dispenser in a shower by the pool , that would be very helpful. Other than that the towels are clean, the pool area very clean and the pool bar kitchen very clean too. Cleanliness is very important for us and we impressed. The ground are amazing with fresh veg gardens, an amazing kids club that we did not use much because of the heat. Also our son was under 4 so we had to pay for 1/2 day a few of 20 euros. But we were going to drop him 1 h in the morning and 1 h afternoon so it would have costed us 40 euros a day. Maybe for the 3/4 years old you could do a rate at the hour as kids are more grown up. And for the kids evening enertainment it would be nice to be earlier like at 19:30 at the bar and mini disco every night so the parents can also dance. But great hotel we will recommend it. Just for the service I did not put 5 star. As I believe it’s the culture. So I ended up helping myselve with fork, spoon, water as when I needed it as sometimes they forgot or never did it. Saying that last night there was no more couscous so I asked for some at 10:00 and one of the chef bought it especially for me in a tagine at my table so I was very happy. The management in the restaurant definitely need to manage staff better a cleaning tables and setting them up again. As this is often a let down. But great hotel and good food. We would come back Collapse
Stay Date: 04/2018, Fayssal A wrote this review.
We spent a good time with all the staff of the hotel. Really thank you very much for what you did fir us. This is a pic fir our ( diner de gala ). Thank you to the GM Mr khalid. We hope to see you soooooon :) We Are One
We spent a good time with all the staff of the hotel. Really thank you very much for what you did fir us. This is a pic fir our ( diner de gala ). Thank you to the GM Mr khalid. We hope to see you soooooon :) We Are One Collapse
Puzzling treatment for a resort
Stay Date: 04/2018, Dodson1999 wrote this review.
We were celebrating my wife’s Birthday and this was stop #3 of 4. This was the only place I have stayed where I was treated like I was not a paying customer . I think of the old Burger King Commercial “Have it Your Way”. Except , their theme should b… See more
We were celebrating my wife’s Birthday and this was stop #3 of 4. This was the only place I have stayed where I was treated like I was not a paying customer . I think of the old Burger King Commercial “Have it Your Way”. Except , their theme should be “Have it Our Way”. There were three situations that stand out : 1) We arrived an hour later than we anticipated to check in, so we were tired and hungry . We were told to relax while we were checked in. After about 20 mins, the worker said that we had the room only without our included breakfast. So, I had to dig out the confirmation and email it to her. We sat for awhile longer until she returned . She said she fixed the reservation to show that we prepaid for the breakfast buffet. However, our room would not be ready for 30 mins . My wife and I ate lunch and returned in an hour. The new worker on duty said our room would not be ready for another 30 mins and to have a seat in the lobby. I told her what happened before and she said” sorry , she has to wait to hear from housekeeping “ .At this point I demanded to speak to the manager. To his credit, he immediately put us in a room. I could not help but to notice that everybody else checking before and after us were given a room right away. 2)Buffet service : While we were waiting for the room, we went to eat lunch. I told the hostess the situation and I would charge it to my room, but my room number would be assigned shortly . I filled out the form with my full name and we ate. As I was leaving , she stopped me and said “ I need you to write the name that you checked in under”. I was confused, because that’s what I did. . I asked for clarification , and she said “ Oh, some people check in under a different name” ! I asked her if she had a problem finding me in the computer and she had not looked yet ! I could not believe her. Was she implying that I was tying to get a free meal? I was insulted because this place is heavily guarded and secluded . Who the hell would travel all that way to get a free lunch buffet ? I showed her my confirmation with my name and she confirmed that I just have breakfast paid for. 3)The next morning , I see her and give her my information and we ate breakfast . She come up to me while I was getting food and starts talking about I am not on the list for breakfast ! I was like, we discussed this last night! I had to tell her to call the front desk. She did and told me that they said it will show up when the system updates . Was she a fool? Why didn’t she check her system before running up to me . Again, This made me feel like they were expecting some type of problem. As before , I noticed nobody else being approached in that manner. As a point of reference , we were the only black couple there at the time. We read the reviews and they were mostly positive . It left me wondering why we were treated differently . We were never made to feel like we were welcomed. Including refusing to sell me a large bottle of water that they were giving to others with a wristband( another story of foolishness) Morocco was a wonderful trip . The people in the town were great . As a person of COLOR, I would steer clear of Pullman . That may in fact be their preference . Save yourself the frustration and find another place to stay if you want to be treated with respect . Collapse
Stay Date: 03/2018, Call_me_Dave212 wrote this review.
Great resort, awesome facilities for kids, and friendly staff. PS There is obviously always room for improvement. And also I was asked for my room number on the first day. And also on the second day. However, as a person of colour I do not simply a… See more
Great resort, awesome facilities for kids, and friendly staff. PS There is obviously always room for improvement. And also I was asked for my room number on the first day. And also on the second day. However, as a person of colour I do not simply assume this is because of the colour of my skin. Even if this seems to have become a trend nowadays. Collapse
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