Pollentia Club Resort
(Puerto Pollensa (Majorca)) 4 4 Star:
Per Person Per Night
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Pollentia Club Resort is located in the north of the island, in the beautiful bay of Pollensa, between the beach Can Cap de Bou and the natural park S'Albufera. Alcudia is only 2.5 km away from the hotel. The resort itself is hidden amongst lagoons, trees and plants from the Mediterranean. Guestrooms are well equipped with modern amenities. Hotel facilities include 4 restaurants, 4 bars, fully equipped health club and heated swimming pool with two Jacuzzis.
Hotel Facilities & Services
- Air Conditioned Public Areas
- Air Conditioning
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: No
- Free: No
- Treatment Rooms
- Jacuzzi Free: No
- Sauna Free: No
- Tennis Free: No
- Solarium Free: No
- Steam Room Free: No
- Gym Free: No
- Name: SA POBLA
- Distance: 25 kilometres
- Name: PALMA/SON SAN JUAN
- Distance: 60 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Sa Pobla Distance: 25 kilometres
- Nearest Airport Name: Palma/Son San Juan Distance: 60 kilometres
To view our full selection of accommodation in Alcudia, C'an Picafort & Area, view our hotels in Alcudia, C'an Picafort & Area page.
TripAdvisor Traveller Rating
- Overall: based on 2724 reviews
- Sleep Quality:
Stay Date: 10/2017, Ironmorg wrote this review.
Came here for a weeks cycling for the Andy Cook Bike Week. The roomI had was good for one person, a little on the small side, but the room I had booked was for two. The bed was comfortable though. The TV in the room didn't work well, I had reported … See more
Came here for a weeks cycling for the Andy Cook Bike Week. The roomI had was good for one person, a little on the small side, but the room I had booked was for two. The bed was comfortable though. The TV in the room didn't work well, I had reported it, but they didn't do anything about it which was disappointing, The staff were fantastic though, and I enjoyed interacting with them very much. The Hotel facilities were good though, the gym was good (But not great) and I did enjoy the indoor pool (Which only had 3 lanes), the outside pool had two lanes but was freezing (Slight exaggeration but it was bloody cold) The food here was marvellous and I highly recommend this place. Definitely coming back Collapse
Stay Date: 09/2017, deborah b wrote this review.
We have been coming to this wonderful hotel for the last 9 years but I am sorry to say we won't be returning in 2018 we cannot find a travel company that can do it for less than £950 each I could go to the Dominican Republic for that price as much as… See more
We have been coming to this wonderful hotel for the last 9 years but I am sorry to say we won't be returning in 2018 we cannot find a travel company that can do it for less than £950 each I could go to the Dominican Republic for that price as much as we love this hotel and brilliant staff we are not prepared to pay this price what a great shame Collapse
Nice resort - but a bit overpriced for what you get.
Stay Date: 08/2017, RJMCUK wrote this review.
SUMMARY Overall - a nice resort, but a bit overpriced for what you get. And very remote. Which will be heaven for some, but not for others who are not expecting that. Food plentiful and varied - but main restaurant a bit chaotic. Branded drinks inc… See more
SUMMARY Overall - a nice resort, but a bit overpriced for what you get. And very remote. Which will be heaven for some, but not for others who are not expecting that. Food plentiful and varied - but main restaurant a bit chaotic. Branded drinks included on All Inclusive. Part of resort operation needs more attention to cleanliness (eg emptying overflowing bins, clearing tables sooner, wiping down tables more often). Plenty of sunbeds - no need to get up early - but note that generally beds are cramped together and the main large pool area does become packed and a bit of an obstacle course. Super enormous main pool, with lots of space in it to play and swim. (but around pool can get a bit cramped) Service from staff is friendly and attentive. Lovely grounds to resort. Feels very Mallorcan - rooms also. Room we had was nice, clean, but beds very uncomfortable. Facilities feel high quality - gym, spa . Organised sports and leisure activities. A good 3* plus resort, but not quite the 4 stars they claim it to be. FULL REVIEW We stayed here during a glorious hot week in the summer, as part of the second half of our family holiday, with two younger teenage boys. We had stayed somewhere else on the island a bit more central and busier the week before, so booked this purposely knowing that it would be a bit further out of a resort for a more relaxing second week. But do bear in mind, there is nothing else close to this hotel - no shops, bars, restaurants or other facilities. It's a short bus ride, taxi or car ride to either Alcudia or Pollenca. Both those places are nice. THE LAYOUT OF THE RESORT This hotel is nice enough, well laid out in lovely grounds. Lots of paths, bridges and gardens. The sea right in front of the hotel, with stunning views, but it doesn't have a beach, so not really accessible. It's also across a very busy and fast main road. Behind the resort is a nature reserve, with stunning views of the mountains. This is very much a resort to use as a 'base'. It caters well for cyclists for example. ARRIVAL The entrance is impressive, and the staff were attentive and pleasant, we were given a welcome drink. We were then told to wait for someone to take us to our room. Well we waited, and waited (and waited) to be collected 10 mins later by a man on a golf buggy. Anyway we loaded our cases on, and then off we went in the buggy....to find out that our room was literally 50 steps from reception!!! What was the point of that?? It was like a comedy sketch. Especially because the man driving didn't think it was strange that he had drove us just a couple of hundred feet, and he seemed confused as to why we were laughing about it. THE POOL AREA The main pool is the largest in the region, and there was always loads of space IN the pool to either swim, or play ball games. Plenty of sunbeds - no need to get up early - but note that generally beds are cramped together with sun beds 4 deep, and the main large pool area does become packed and a bit of an obstacle course. Not enough natural shade by the main pool- needs more trees and palms. Plus all The sun parasols are fitted into the pool deck, so you cannot move them. But you can find a more tranquil spot if you wish to move further away from central area. There is a second outdoor pool in an adult’s only area, which we walked by, but didn't use (although there were children in it!). There is also an indoor pool, which we didn't use (it was too nice outside to be inside). ROOMS Externally the room units are all pretty enough, and dotted nicely around the site. Rooms by main road make it feel like you are staying in a motorway travelodge - ask for a room away from Main road. We also had a free mini bar which was stocked daily with soft drinks, beer, wine, etc The room we had felt very Mallorcan. Beds though - very hard and uncomfortable. Pillows - terrible. Air conditioning - very old and noisy ALL INCLUSIVE The all inclusive system - it's frustrating every time you want a drink to have to show a card , get it scanned, and even then sign????. It's a real pain, and is generally pointless for guests. In most cases they even issue you a little receipt on a tray!!! Saying zero euros!!! In a resort located on what is basically a nature park, this waste of paper seems a bit contradictory to their green credentials. The main restaurant was always chaotic we felt But plenty of choice on the whole. The menu on the pool bar restaurant was great, especially for lunch and afternoon snacks. CLEANLINESS The resort is generally clean. However we I did notice that tables in pool bar did not get wiped down very often , which often left them feeling sticky. And there is only one row of bins in the pool area, so ice lolly wrappers, sticks, empty plastic glasses just get left strewn around. There are a couple of guys that come round with bin bags, but they are not very thorough. The one bin outside of the ice cream and snack booth by the pool was always overflowing whenever I walked past. TROUSERS AT DINNER The rule of wearing trousers to dinner is a joke. I hate wearing trousers on holiday, but I saw on website it said trousers only at dinner, so I packed a pair. This ended up being a waste of my baggage allowance. Not only is this rule not enforced but basically anything goes when it comes to what you are allowed to wear for dinner. People wore t shirts, vests, flip flops, and almost a every man wore shorts - not a pair of trousers on sight !!!! I wish the hotel would be honest about this policy, and remove advertising it, and pretending to be something they are not. FACILITIES Our kids love basketball, so great to have the court on site. It was never busy. But it did have exposed electrics which felt unsafe, and broken chairs around the edge. But overall the facilities across the resort were good. ENTERTAINMENT At night the main area next to the pool gets very busy, and there is a stage with nightly shows and dancing. The shows we saw were very low quality, and bit strange. (lots of contemporary dance). POSITIVES Branded drinks included on All Inclusive Plenty of sunbeds - no need to get up early - but note that generally beds are cramped together and the main large pool area does become packed and a bit of an obstacle course Service is friendly and attentive Lovely grounds to resort Feels very Mallorcan - rooms also Food plentiful and varied - but main restaurant a bit chaotic Facilities feel high quality - gym, spa . Organised sports and leisure activities Overall - a nice resort, but a bit overpriced for what you get. And very remote. Which will be heaven for some, but not for others who are not expecting that. Collapse
Nice hotel, great food, rooms need updating
Stay Date: 07/2017, polonorte2 wrote this review.
Stayed for a week at this resort last summer. The resort itself is very good. The staff was very helpful and friendly. The pool is amazing, my son loved it. We had breakfast and dinner included in our stay, what can I say, the food was excellent. A v… See more
Stayed for a week at this resort last summer. The resort itself is very good. The staff was very helpful and friendly. The pool is amazing, my son loved it. We had breakfast and dinner included in our stay, what can I say, the food was excellent. A very divers open buffet for both breakfast as well as dinner. The hotel offers a large variety of activities from excursions to water sports. Great entertainment for kids every night. There is ample parking space on property. The resort is very large, so you will need to do some walking. Although the resort is perfect for families with kids, there is a restricted area reserved for adults only. We had a apartment style room with its own little yard. The room was cleaned every day, and the cleaning staff was very nice. Free Wifi was available. The only criticism we had was that the room was a little dated. The rooms can use some updating. All in all we had a very nice stay. Collapse
Great for gluten free diet
Stay Date: 05/2017, Lilly B wrote this review.
We stayed here last May for a week. The hotel is just over 1hr drive from the airport in an isolated nature reserve area. If you are looking for a piece and quiet than this would be great for that, as there is nothing in the immediate area outside th… See more
We stayed here last May for a week. The hotel is just over 1hr drive from the airport in an isolated nature reserve area. If you are looking for a piece and quiet than this would be great for that, as there is nothing in the immediate area outside the hotel. It’s located outside Alcudia on a main busy road. The sea is right across the hotel but there is no beach or promenade, so can’t go for a walk anywhere outside the hotel. As it’s located within a nature resort, mosquitoes were a real problem for the whole week we were there. The pesky buggers were out and hungry day and night and they were everywhere. When we checked in our room was full of them and it took us hours to get rid of them. Most guests had bites on them. There was also a lot of pollen but luckily did not affect us. Our room was of a very poor standard, the beds and furniture were very very dated and not comfortable. The curtains were filthy and covered in mozzy blood and stains. There were stains all over the walls too. It rained on the last night and the ceiling leaked and flooded the tiled floor. We did complain to Thomas Cook and they offered very minimal credit. There are no mozzy nets in the standard type rooms, but they do have them if you are staying in a suite of higher rated room. They are really needed in every room as mosquitos are a real problem here. On a positive note, we were on all inclusive basis and could not fault the food. We required gluten free and it was not a problem at all. There is a bread, cereal and biscuits selection at breakfast and the chefs are knowledgeable of gf requirements and prepared desert on a few occasions. The chefs are really good, just talk to them if you have dietary requirements, they were very helpful. Overall the food was very good and we ate all our meals there. This is one area where this hotel excels. The outdoor pools looked ok but we didn’t use them as water was too cold. We preferred the indoor 25m pool with swimming lanes. The spa is extremely good and would highly recommend trying it. Totally relaxing. The evening entertainment was just ok, nothing exceptional. We had to apply spray every night otherwise you get bitten in no time...or wear last long sleeves. All in all it was a restful break but very overpriced and the rooms being of a very low standard let this hotel down massively. Collapse
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