Palais des Roses
(Agadir (Morocco)) 5 5 Star:
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The Palais des Roses Hotel is located near the beach in the heart of the sea resort of Agadir. The hotel is built in a typical Moroccan style and surrounded by beautiful gardens, boasting spectacular views over the bay. The luxurious and spacious guest rooms are all equipped with modern amenities such as hairdryer, telephone, minibar, safe and satellite TV. Facilities within the hotel include a swimming pool surrounded by gardens and palm trees, a semi-private beach, Ping-Pong, billiard tables, tennis court, 3 putting greens and children's club with a pool and games workshop.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Outdoor Pool Free: Yes
- Treatment Rooms
- Jacuzzi Free: No
- Sauna Free: No
- Tennis Free: No
- Solarium Free: No
- Steam Room Free: No
- Gym Free: No
- Name: AGADIR ALMASSIRA
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
- Baby Sitting
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 07:00
Breakfast served to
- Saturday/Sunday: 10:30
- Monday to Friday: 10:30
- Bar in Hotel
- Restaurant in hotel
- Pets Allowed Free: Yes
- Nearest Airport Name: Agadir Almassira Distance: 20 kilometres
To view our full selection of accommodation in Agadir, view our hotels in Agadir page.
TripAdvisor Traveller Rating
- Overall: based on 1047 reviews
- Sleep Quality:
Not worth 4 stars - Bad service and well below average facilities
Stay Date: 02/2018, Olivier B wrote this review.
We stayed at this hotel 6 nights, half board in February 2018. Here is our experience. First, I sent them an email to ask a few questions a week before we travelled. I am still waiting for an answer, so I wasn’t expecting much when I got there. We t… See more
We stayed at this hotel 6 nights, half board in February 2018. Here is our experience. First, I sent them an email to ask a few questions a week before we travelled. I am still waiting for an answer, so I wasn’t expecting much when I got there. We travelled as a couple with a child and had booked a double room with additional bed. Of course, when we arrived, there were no linen or blankets for the third bed. Let’s start with the room. I had the bad surprise that the heater wasn’t working in our bedroom. Agadir is quite cold at night in February, and our room did not get direct sunshine in the day. After complaining, they said they would bring additional blankets and a portable electric heater. We had to ask several times for the blankets (you need to ask several times for everything anyway, get used to it), and finally an electric heater was brought out our room. It was old, had lost all its 4 wheels, and was only kept running with a folded piece of paper putting pressure on the adjustable thermostat. Suffice to say it was extremely under sized for the room, and barely took the edge off the night chill. Fortunately with now 5 blankets for 2 beds we were OK once in bed. I asked the next day, and was told by a male receptionist (the tallest of them) that the whole hotel heating system was down due to a leak, but they would fix it that day. Low and behold that night, we still had to make do with our tiny heater. On the third day, before going to dinner, I went to complain, and was assured they were going to fix it that evening. Non-one informed me if / when it was fixed. It’s only when I went to reception to complain again that I was told it was fixed. Indeed after a few minutes, the warmish air was blowing into our room. Don’t expect it to last as long as you want so you can wake up to a warm room in the morning. When we got up, it was blowing cold air. I was told by the lady in reception that they stop the heater in the morning. A few more things about the room: - The only place to get (a weak) wifi signal is while sitting on the toilet. Nowhere else in the room. - They pick up all towels in the morning, but only bring new ones a while later. You’d better not need a towel in-between - The shower is very difficult to adjust, so water is either a bit too cold, or scalding. Now we can talk about the restaurant. Food is OK, but kind of repetitive. On the plus side, the Moroccan pancakes and range of omelettes cooked to order in the morning is very nice, and their Moroccan tea (for tea without sugar, use the teapot with the red ribbon) and orange juice tasted nice. The rest will leave you wanting. Food is mostly not warm enough. Coffee is… well, definitely not freshly ground as you would expect in a 4 star hotel (their current rating). Of course you can pay for a cup of Nespresso. Breakfast can be a combination of not very good pastries (think yesterday’s batch), the same slices of cheese and ham every morning, choice of 2 cereals and milk, and some cooked vegetables and boiled eggs, as well as a few disappointing fruits (bruised, or not ripe). Dinner is similar, with a pattern of food that is repetitive, not warm enough, and with a limited choice. Some of the spices they use (in everything) seem to spoil the food rather than enhance it. You also need to get used to pay for a bottle of water (25 dirhams for 1.5l of still water) at every meal. Of course this is a rip off, but I don’t think you’re allowed to bring yours (I have not tried). Don’t expect to find alcohol either, although we already knew that. Finally, wifi in the lobby is moderately good. You’ll have signal, but don’t expect speed. The staff speaks very good French of course, but patchy English. To conclude, one of the worst hotels we have stayed in. Spoiled our stay in Agadir. Would recommend you book somewhere else. The website we originally booked from (think “sur la plage”) indicated that “Please note that this property is officially a 4*, but due to its high standard of facilities and guest experience, we feel it is worthy of our 5* rating.” This is highly inaccurate and I would rate that hotel at 2* max. Half the facilities they quote were either closed or simply not there (e.g. a la carte restaurant, mini golf, minibar = empty fridge, kids pool empty, etc.) One final note: on checking in you will be asked to pay the residency (tourist) tax while at the hotel (around 14-15 dirhams per person per night) and you will be charged 1 additional dirham by the hotel if you pay cash! First time ever I hear of an admin fee for paying cash. It won’t appear on your bill though. Collapse
4 star hotel with gardens and pool
Stay Date: 02/2018, Ahmed A wrote this review.
4 star hotel has a big garden and pool and access to the beach. Very cold hotel in winter however. Rooms need to be upgraded as do bathrooms. Bathroom shower took 5 mins to warm up and wasn't even hot water. Breakfast in hotel is good with a good cho… See more
4 star hotel has a big garden and pool and access to the beach. Very cold hotel in winter however. Rooms need to be upgraded as do bathrooms. Bathroom shower took 5 mins to warm up and wasn't even hot water. Breakfast in hotel is good with a good choice of things. No iron in rooms though but all in all an ok hotel. Collapse
Stay Date: 02/2018, ML88DK wrote this review.
A couple of days prior to our stay we called the hotels reception to arrange transport from the airport to the hotel on the day of our arrival. However, nothing was arranged when we arrived - similar situation with booking a taxi through the recepti… See more
A couple of days prior to our stay we called the hotels reception to arrange transport from the airport to the hotel on the day of our arrival. However, nothing was arranged when we arrived - similar situation with booking a taxi through the reception on the day of our departure. We had to find our own room when we arrived among 850 rooms. Generally very low level of service and information. Food, soda and water bought on hotel is quite expensive (3-4x) compared to restaurants. Breakfast was good, but food from room service and the cafe is extremely poor, close to unattractive. Like many other describe, the hotel needs renovation - pictures have been taken when it was established. Sunbed-madrasses are worn out and couch-pillows on the terrace have stains of bird-waste all over them. The hotel have loud music from 20-24 every evening, which echoes in the entire hotel. Had to start the noisy air-condition instead. Staff speaks very little English, only French and Arabic. Very poor wifi and only accessible in the reception. Watch out for wild dogs around the hotel and in Agadir. They tend to bite. This we weren't warned about We're not going back. Collapse
Stay Date: 01/2018, Hussain M wrote this review.
For a four star hotel you would expect wi-fi in the room. But no, you have to go to the lobby for wi-fi. The toilet flush did not work in our hotel room and maintenance did not fix it even though we rang multiple times. The staff can hardly speak Eng… See more
For a four star hotel you would expect wi-fi in the room. But no, you have to go to the lobby for wi-fi. The toilet flush did not work in our hotel room and maintenance did not fix it even though we rang multiple times. The staff can hardly speak English and are completely clueless at times. The only language they understand is money. Our rep from the hotel used the f-word on us because we wouldn’t agree on a price for some of his excursions. You will be treated much better if you were there with your family, The staff see you as troublemakers if you’re with your friends. The bath was not clean. The patio door didn’t close properly so there was always a draught through the night. Honestly, if you do stay at this hotel, check out room 909. It’s a haven for vermin. Collapse
Stay Date: 01/2018, Ann Sophie H wrote this review.
We just arrived today, and I have to say, that I expected a lot more for the price. We came from another hotel because we wanted some ‘exclusive’ days before leaving beautiful Marocco. We are paying dobbelt price here, but it is not worth it at all. … See more
We just arrived today, and I have to say, that I expected a lot more for the price. We came from another hotel because we wanted some ‘exclusive’ days before leaving beautiful Marocco. We are paying dobbelt price here, but it is not worth it at all. I called one month in advance to make sure, that the WiFi was okay in the rooms because I have to work. Here I also made sure, that I ordered a double bed room and a room with a view. When we got our room none of the requirements was fulfilled. I went to the reception to kindly ask for a room with wifi. I was told, that no room has WiFi - which was not correct because the guys, we met in the elevator told us, that they have fully connection in their room and got moved from another room. I was told in the reception, that they would bring a double bed to our room, but 6 hours after nothing really happend. In the end, they told us, that we would be moved tomorrow because they are fully booked, but if we paid 460MAD, we could get a room with WiFi and a view the same day. We still have a room now with no WiFi, a refrigerator that is making so much noice that I couldn’t have a nap, a heater that is only cooling and the hotel seems very empty - so we don’t really understand the service. It must be possible to do this better in these beautiful surroundings. The pool is so nice and the view is even more beautiful! The spa is really expensive - we asked if we could come and have a swim in the heated pool each day during our stay - but it would be 1600MAD just for that. In total we are very disappointed and we would have wished, that it could have been done better. Collapse
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