Nobu Hotel Caesars Palace
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Famously crafted by Robert DeNiro and Chef Nobu, the fabulous Nobu Hotel Caesars Palace is a luxurious choice of accommodation set in the heart of Las Vegas’ entertainment district. Try your luck by visiting one of Vegas’ top casinos, admire the Red Rock Canyon or indulge in a spot of retail therapy during your stay.
All of the guest rooms at the Nobu Hotel Caesars Palace feature contemporary design and traditional Japanese artwork, and include a range of additional amenities to help you feel at home. Amenities include personalised concierge assistance, priority access to the world’s largest Nobu restaurant and an exotic range of herbal oils and teas.
After a busy day of exploring the local area, guests can cool down in the swimming pool or work out in the Nobu fitness centre. Alternatively, tuck into a delicious array of Asian cuisine at the Nobu Restaurant or indulge in a luxury treatment at the QUA Baths & Spa.
Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
- Concierge Desk
- Mini bar
- Room Service 24hr: Yes
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Outdoor Pool Free: No
- Treatment Rooms
- Hair salon
- Name: McCarran International Airport (Las Vegas)
- Distance: 4.4 kilometres
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Mccarran International Airport (Las Vegas) Distance: 4.4 kilometres
To view our full selection of accommodation in Las Vegas, view our hotels in Las Vegas page.
TripAdvisor Traveller Rating
- Overall: based on 1377 reviews
- Sleep Quality:
Stay Date: 05/2018, Jose200956 wrote this review.
If you’re looking for a hotel in Las Vegas that has: - 6-7 star prices - 4-5 star accommodation - 1-2 star quality of service, e.g. 20 min wait for a porter, no means to ask the valet to have your car available, 15 minute wait for somebody to answer… See more
If you’re looking for a hotel in Las Vegas that has: - 6-7 star prices - 4-5 star accommodation - 1-2 star quality of service, e.g. 20 min wait for a porter, no means to ask the valet to have your car available, 15 minute wait for somebody to answer guest services (when they answer), etc then this is the place for you. For me, NEVER again. Collapse
Staff needs Customer Service Training
Stay Date: 05/2018, Winged_Scapula wrote this review.
A friend and I were booked in separate rooms by the same travel professional, paying the same rate. We were excited to come to LV to see Elton John. When we arrived at 430 pm, we were informed our rooms were not ready. We were surprised and were told… See more
A friend and I were booked in separate rooms by the same travel professional, paying the same rate. We were excited to come to LV to see Elton John. When we arrived at 430 pm, we were informed our rooms were not ready. We were surprised and were told, "we had some guests last night...". 1) I'm sure you have guests every night. We walked around the casino and at 530 pm went to the Happy Hour held on Level 72. This was nicely done with top shelf liquors and a pleasant staff. We went to the concierge desk to inquire about our rooms and were told, "yes, they're readh; we called you". 2) Neither of us had any missed calls or messages on our phone. Its hard to believe that they misdialed both of us, but posslble I suppose. We went to our rooms to change for dinner and my friend came down to my room and expressed dismay at the difference. Now my room was "fine", a standard hotel room although many of the touches you see in others pictures were missing. My couch didn't have the pillows on it and when I walked into the room, it had the appearance that someone left in a hurry. The coffee table was askew, as were the curtains, the trash can in the bathroom was turned over, etc. It smelled like smoke. Not a big deal. Then I saw my friend's room. His was much larger, with a much larger bathroom (dual sinks, larger shower etc) and one of those fancy Japanese toilets. I went down to the concierge to inquire about why we were given different rooms. I was told, "well, that's what we give to our guests". Implying that I wasn't a guest? It seems odd to me that when you have two guests that check in together, that you don't explain that you are upgrading one and let THEM choose who gets the upgrade and make an effort to make sure the other was happy. When I inquired about this, the clerk had no response except to keep repeating, "well this is what we give our guests" and "you can call later to see if something else opens up". She admitted that my friend had an upgrade and had a larger and nicer room. 3) Good customer service has an explanation when something goes wrong. It appears that Nobu doesn't train its staff on what to say when customers are unhappy. Furthermore, when something goes wrong it is not the customer's responsibility to do extra work to obtain the desired result. I should not have to call to see if they have a nicer room for me, THEY should be calling me. This is a fairly basic Customer Service 101 practice. Later in the evening I received a text from "Ivy", the automated concierge text. I explained my situation and once again was told that I could go and check to see if other rooms were available. Ivy also "argued" with me and told me I had the exact same room as my friend. I explained that she was wrong and that I had pictures to show the difference. The next day we had a cabana at the Jupiter pool; Tiare and Nicole were wonderful and checked in on us frequently. I know the day before was windy but the cabanas should be cleaned between guests. Ours had trash on the floor (bottle caps, leaves, napkins),dried fruit on the tabletop and the refrigerator was grimy. I have a high tolerance for such things but at several hundred dollars a day, a quick sweep pf the floor, scrubbing the refrigerator and making sure the tables and chairs are cleaned should not be too much too ask. On check out, my friend and I noticed we had been charged for 2 days of resort fees", despite not being in our rooms until 530. When we inquired as to what the resort fee entailed, we were told, "oh you know, to be able to access our fine restaurants and shops". 4) You mean the fine restaurants and shops that John Q Public can access by simply walking in from the street without paying the resort fee? LOL C'mon Nobu...this was ridiculous. I know what a resort fee is and although I might argue after making us wait past check in time for our rooms and charging a fee to use the pools (which close anyway at 7 pm) is not exactly, fair, don't insult my intelligence and try to tell me the extra fee ($38.99/day) was for the "restaurants and shops". Again, it goes back to Customer Service training. Your staff appears to be lacking this. The final coup de grace was on my way to the airport I received another text fro "Ivy" asking me about my staff and to review them on Trip Advisor. I reminded "Ivy" that we had previously had a conversation about my experience and that I would be happy to leave a TA review, just not the one they wanted. All in all, the Nobu concept is nice as I prefer a more Asian aesthetic. The walls and other decor were beautiful. I liked the security of requiring a key to take the elevators and the manager's Happy Hour was a nice touch (although apparently only during the week). The shower had a teak stool which is nice and there were plenty of robes (4!) in the room. But all of that is marred by poor Customer Service. There are courses in my business about how to handle the unhappy customer and what to say; my staff benefited from attending one of those, and so would yours. Collapse
Stay Date: 05/2018, Nadia Z wrote this review.
We came to see a show at Caesar's Palace and stayed at the Nobu to be as close as possible to the entertainment. The rooms are great - modern but comfortable, and the staff were all lovely. Gerald recommended Gordon Ramsey's Pub and Grill (which we l… See more
We came to see a show at Caesar's Palace and stayed at the Nobu to be as close as possible to the entertainment. The rooms are great - modern but comfortable, and the staff were all lovely. Gerald recommended Gordon Ramsey's Pub and Grill (which we loved!) and walked us through the hotel's many amenities - including the Friday night free cocktail hour! Collapse
Stay Date: 05/2018, Raymond N wrote this review.
Havtu was the best bartender ever...He made us feel like a million bucks...made our experience a dream come true...and the drink he made us was to die for...I will recommend this hotel to all my friends back in San Jose
Havtu was the best bartender ever...He made us feel like a million bucks...made our experience a dream come true...and the drink he made us was to die for...I will recommend this hotel to all my friends back in San Jose Collapse
Wonderful comfy stay at Nobu Hotel
Stay Date: 05/2018, fresh_mama808 wrote this review.
This Hotel is near the entrance of the Caesars Palace Hotel and Casino! It’s beautiful! The mantaray skin in the elevator, the detail, the flow of good energy throughout this hotel is wonderful. The beds are so comfortable, the room is spotless clean… See more
This Hotel is near the entrance of the Caesars Palace Hotel and Casino! It’s beautiful! The mantaray skin in the elevator, the detail, the flow of good energy throughout this hotel is wonderful. The beds are so comfortable, the room is spotless clean, and the toiletries are excellent! The bathrobe and house slip ons for your feet are so cute! This was a spectacular experience! Collapse
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