Mercure Southampton Centre Dolphin Hotel
Per Person Per Night
- On-site bar area
- Visit the Signature Restaurant during your stay
- Free Wi-Fi
We care about the safety and wellbeing of our customers, and make it our job to support, and provide information to, any person with a medical condition or disability.
If you, or any member of your party has a condition or disability which may affect your holiday, please let us know before making your booking.
We can then discuss your needs and advise further if your preferred choice is unsuitable.
Call our team on 01904 717 362, who will be happy to help.
Search for room availability
The Mercure Southampton Centre Dolphin Hotel is located in the centre of Southampton, within walking distance of Southampton Port and other attractions within the city, including West Quay Shopping Centre and the ancient City Walls. Having completed a £4 million redevelopment programme in 2010, this historic hotel has been transformed whilst still retaining its old charm and character.
The traditional Mercure Southampton Centre Dolphin Hotel, which once hosted Jane Austen's 18th birthday party, offers the contemporary Signature Restaurant serving a tantalising array of dishes made from fresh, locally sourced ingredients, in addition to a modern bar and coffee lounge, which provides a stylish place to relax and catch up with friends.
The Mercure Southampton Centre Dolphin Hotel features 90 comfortable bedrooms, with a wide range of facilities to make you feel at home including free WIF internet accessI, telephone, iron and board, safe and hairdryer. Each room provides the perfect base from which to discover the many delights Southampton has to offer.
Hotel Facilities & Services
- Total Floors Number: 4
- Total Rooms Number: 90
- Non-Smoking throughout the hotel
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: £5.00 Per 24 Hours
- Name: SOUTHAMPTON CENTRAL
- Distance: 4 kilometre
- Name: SOUTHAMPTON
- Distance: 7 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Breakfast served from Saturday/Sunday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Guide dogs only
- Nearest Rail Name: Southampton Central Distance: 4 kilometre
- Nearest Airport Name: Southampton Distance: 7 kilometres
To view our full selection of accommodation in Southampton, view our hotels in Southampton page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 1.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 2.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1674 reviews
- Sleep Quality:
Short Break In Southampton
Stay Date: 11/09/2011, a customer who stayed in this hotel rated this hotel.
Overall Hotel Rating: 1 out of 5
- Destination: 4 out of 5
- Sleep: 3 out of 5
- Breakfast: 2 out of 5
- Staff: 3 out of 5
- Fat Fig: 5 out of 5
- Tangs: 5 out of 5
Ok for a business stay
Stay Date: 05/2018, Michelle B wrote this review.
I stay here often, it is fine for a business trip, good sized rooms, unless on the top floor which are very small and noisy. Food ok, room service is cold and charged at 5.00 for the tray, which they won't add to your account, it has to be paid when … See more
I stay here often, it is fine for a business trip, good sized rooms, unless on the top floor which are very small and noisy. Food ok, room service is cold and charged at 5.00 for the tray, which they won't add to your account, it has to be paid when they deliver to your room. Car park is 5.00 per day, reasonable given how much you pay on the local car parks, also car park is just at the back of the hotel, good for moving luggage. I know some people pay a lot to stay here as a pre/ post cruise and may be disappointed, especially if staying in the main hotel, which is as people describe a bit tired. The building is very old and the floors are uneven and creak all the time, I like a bit of character so this wasn't a problem for me but may be a concern for people with mobility issues. Very convenient location for walking to the town centre Collapse
Poor Value for Money
Stay Date: 05/2018, Racie wrote this review.
This hotel needs a makeover / restoration NOW. Very small rooms, very old bathroom, but very clean. Just very tired in all aspects. Bed was small with a hard mattress and we did not sleep well. We could not recommend it. The price does not reflect … See more
This hotel needs a makeover / restoration NOW. Very small rooms, very old bathroom, but very clean. Just very tired in all aspects. Bed was small with a hard mattress and we did not sleep well. We could not recommend it. The price does not reflect it's condition. Collapse
Stay Date: 05/2018, Swintooh wrote this review.
Family 2+2 stay in room 301. Tiny reception - I honestly thought it is a tucked away consierge desk, but no - that's reception. Room clean, but especially bathroom - really dated. No mixer tap in 21 century??? Although very decent in size, it really … See more
Family 2+2 stay in room 301. Tiny reception - I honestly thought it is a tucked away consierge desk, but no - that's reception. Room clean, but especially bathroom - really dated. No mixer tap in 21 century??? Although very decent in size, it really looked like it was put together by chosing the cheapest available stuff out of DIY shop. Very squeeky floors. Very hot during the night, fan was in the room, but no aircondition - I dread to think what it would be like if the temperatures were above 25C... One positive thing was little fridge in the room - perfect for kids yoghurts and my fizzy water. There is a £5 parking charge - parking is at the back, but getting into the tiny one way road (Back of the walls) is a little tricky - just follow the signs for the Eastgate multistorey car park and then it's about 50 yards down the street. The bar - didn't have any IPA beer on tap and run out of Stella, leaving the guests just with Bud Light. Have a bit of class Mercure and offer some decent selection! Breakfast was well overpriced (nearly £25) so we opted to have it in Costa nearby (£15 total). I had to specifically ask for a voucher for a welcome drink as reception didn't offer it, got only one instead of 2 (didn't realise it should have been two - until I read the rules on Mercure website), also didn't get free internet access to which I was entitled to as a silver member of Le Club Accor. All in all I think there is much better choices nearby. Poor overall experience and poor customer service and finally overpriced for what you eventually get. Collapse
Post Cruise Visit
Stay Date: 05/2018, williamwood5521 wrote this review.
Very thoughtful and professional staff made our stay quite pleasant. Food was excellent. We were disappointed to learn that there were no sprinkler systems anywhere in the hotel; this situation should be thoroughly reviewed as part of the hotel's b… See more
Very thoughtful and professional staff made our stay quite pleasant. Food was excellent. We were disappointed to learn that there were no sprinkler systems anywhere in the hotel; this situation should be thoroughly reviewed as part of the hotel's business plan. Collapse
One night at the Mercure
Stay Date: 04/2018, rashenhurst wrote this review.
We selected this hotel as it was quite near the old city walls, and other historical attractions. It was in a very old building that had been converted to a hotel. As a consequence, there were lengthy twisting corridors, with stairs along the way, or… See more
We selected this hotel as it was quite near the old city walls, and other historical attractions. It was in a very old building that had been converted to a hotel. As a consequence, there were lengthy twisting corridors, with stairs along the way, or even into guest rooms. Our room was compact, with a large modern bathroom. The bar area was very nice, although beverages and food offerings were expensive. The included breakfast buffet was extensive and offered a large variety of items. The front desk personnel were very professional and friendly, bringing us coffee while our room was being prepared for us. The hotel was on the Main Street in Southampton with a large variety of restaurants and shops close to hand. Collapse
About Super Break
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Star Rating Description - Hotel
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.