Macdonald Burlington Hotel
(Birmingham)
4 4 Star:
Per Person Per Night
- A perfect location for exploring Birmingham's attractions
- On-site restaurant
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Description
Luxury 4 star accommodation, fine dining and a city centre location come together at the Macdonald Burlington Hotel to create the perfect break in Birmingham. This beautiful Victorian hotel is within walking distance of New Street Station, the Bullring Shopping Centre, the National Arena, the ICC and the Symphony Hall. Visitors to the Macdonald Burlington Hotel can also be at Cadbury World and the National Sea Life Centre in just a 20 minute drive.
From the moment you enter the Macdonald Burlington Hotel you are surrounded by elegant design and engulfed in a calm and welcoming atmosphere. Stay in a traditional or contemporary hotel room and get comfortable with air-conditioning, en-suite, satellite TV, complimentary Wi-Fi internet access (including public areas) and hospitality tray.
During your stay at the Macdonald Burlington Hotel make sure you visit the Berlioz Restaurant, for a sumptuous meal of contemporary British cuisine and fine wines. The hotel’s restaurant features lovely views of the vibrant New Street and has an inviting bar, ideal for a casual drink after a busy day round the shops.
What’s more, 24 hour room service, a helpful concierge desk and daily housekeeping add that extra level of comfort to your stay at the Macdonald Burlington Hotel.
Facilities
Hotel Facilities & Services
- Total Floors Number: 5
- Total Rooms Number: 112
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Concierge Desk
Bedroom Facilities
- TV
- Tea and Coffee Making Facilities
- Wi-Fi
- Internet Access
- Room Service 24hr: Yes
- Hairdryer
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
Parking
- Offsite Parking Distance: 600 metres
Travel Facilities
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Nearest Tube/Metro
- Name: SNOWHILL
- Distance: 500 metres
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Nearest Rail
- Name: BIRMINGHAM NEW STREET
- Distance: 300 metres
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Nearest Airport
- Name: BIRMINGHAM INTERNATIONAL
- Distance: 25 miles
Family Facilities
- Cots/Cribs Free: Yes
Bar and Restaurant
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Breakfast served from
- Saturday/Sunday: 06:30
- Monday to Friday: 06:30
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Breakfast served to
- Saturday/Sunday: 10:30
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
Pets
-
Pets Allowed
- Types: Pets accepted on request with hotel
- Cost: £10.00 per night
Travel Facilities
- Nearest Tube/Metro Name: Snowhill Distance: 500 metres
- Nearest Rail Name: Birmingham New Street Distance: 300 metres
- Nearest Airport Name: Birmingham International Distance: 25 miles
To view our full selection of accommodation in Birmingham, view our hotels in Birmingham page.
Reviews
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.3 out of 5 based on 34 reviews
- Sleep: SuperBreak Sleep Rating: 4.3 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.4 out of 5
- Staff: SuperBreak Staff Rating: 4.5 out of 5
- Location: SuperBreak Location Rating: 4.5 out of 5
TripAdvisor Traveller Rating
- Overall:
based on 2977 reviews - Location:
- Sleep Quality:
- Rooms:
- Service:
- Value:
- Cleanliness:
Concert Stay
Stay Date: 12/04/2017, a customer aged 45-64 from United Kingdom who stayed in this hotel wrote this review.
We stayed at the Burlington Hotel in the centre of Birmingham because of its convenient location. The hotel was spacious and clean but rather shabby and really wasn't great value for money. The curtains were half hanging down, and had burn marks wher… See more
We stayed at the Burlington Hotel in the centre of Birmingham because of its convenient location. The hotel was spacious and clean but rather shabby and really wasn't great value for money. The curtains were half hanging down, and had burn marks where people had clearly been smoking out of the window. We paid for room only as there are many eating places nearby. The drinks were expensive too; £14 for 2 glasses of mediocre wine. Next time I will probably stay at one of the newer hotels. Collapse
Overall Hotel Rating: 3 out of 5
Hotel Ratings:
- Destination: 5 out of 5
- Sleep: 4 out of 5
- Staff: 4 out of 5
Attraction Tips:
- NIA Arena: 3 out of 5
Lovely Strictly Come Dancing break
Stay Date: 21/01/2017, a customer aged 45-64 from NEWPORT PAGNELL who stayed in this hotel wrote this review.
Saw the break advertised in the autumn and as my wife is a Strictly devotee I thought what a wonderful Christmas present if we add another day. Cleared the idea by phone with the hotel and booked the night before direct, assured all would go to plan … See more
Saw the break advertised in the autumn and as my wife is a Strictly devotee I thought what a wonderful Christmas present if we add another day. Cleared the idea by phone with the hotel and booked the night before direct, assured all would go to plan but when we arrived and were told at reception we had only the first night reserved stress levels soared! The first night was booked and not paid for yet the second night with Strictly Tickets was paid for in September last year. After eventually sorting out the problem we were advised SuperBreak and The Burlington Hotel's systems do not communicate, not really my problem that but the stress caused when booking became so. A case of acts being got together maybe? Collapse
Overall Hotel Rating: 4 out of 5
Hotel Ratings:
- Destination: 4 out of 5
- Sleep: 3 out of 5
- Breakfast: 4 out of 5
- Staff: 4 out of 5
Attraction Tips:
- Barclaycard Arena: 4 out of 5
Dining Tips:
- Cosy Club: 4 out of 5
Show and shopping
Stay Date: 20/01/2017, a customer aged 65+ from Brue Way who stayed in this hotel wrote this review.
This hotel is 15 meters outside new St station right in the heart of the shopping area and a 5 minute taxi ride away from the Barclaycard indoor arena. Plenty to do and see in the area. The metro tram stops outside the hotel and runs from the city ce… See more
This hotel is 15 meters outside new St station right in the heart of the shopping area and a 5 minute taxi ride away from the Barclaycard indoor arena. Plenty to do and see in the area. The metro tram stops outside the hotel and runs from the city centre to Wolverhampton and back. The Macdonald Burlington is a nice hotel in a good location. Collapse
Overall Hotel Rating: 4 out of 5
Hotel Ratings:
- Destination: 5 out of 5
- Sleep: 5 out of 5
- Breakfast: 4 out of 5
- Staff: 5 out of 5
Attraction Tips:
- Strictly Come Dancing: 5 out of 5
One night stay in Birmingham
Stay Date: 31/08/2016, a customer aged 45-64 who stayed in this hotel wrote this review.
Visited Birmingham with daughter for a shopping trip. Stayed at Burlington Macdonald Hotel which was a short walk from New Street rail station. Great location and hotel, hotel staff very pleasant and helpful, Stayed at this hotel 2 years ago and wi… See more
Visited Birmingham with daughter for a shopping trip. Stayed at Burlington Macdonald Hotel which was a short walk from New Street rail station. Great location and hotel, hotel staff very pleasant and helpful, Stayed at this hotel 2 years ago and will certainly be our first choice for our next visit. Collapse
Overall Hotel Rating: 5 out of 5
Hotel Ratings:
- Destination: 4 out of 5
- Sleep: 4 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
Dining Tips:
- Ask Italian: 4 out of 5
Enjoyable Break
Stay Date: 06/05/2015, a customer aged 45-64 from Stanley who stayed in this hotel wrote this review.
From our first contact via phone with the Macdonald Burlington Hotel, to checking out time, all staff were helpful and attentive. Our room was spacious and comfortable, with a nice large bathroom, and the lift was close by. Travelling by rail was e… See more
From our first contact via phone with the Macdonald Burlington Hotel, to checking out time, all staff were helpful and attentive. Our room was spacious and comfortable, with a nice large bathroom, and the lift was close by. Travelling by rail was easy with the hotel being directly opposite, so getting to and from the venue was a breeze. Good shopping with the Bullring within easy walking distance. We thoroughly enjoyed our short break to Birmingham. Collapse
Overall Hotel Rating: 4 out of 5
Hotel Ratings:
- Destination: 4 out of 5
- Sleep: 4 out of 5
- Breakfast: 4 out of 5
- Staff: 4 out of 5
Attraction Tips:
- Bullring: 4 out of 5
- Cathedral: 3 out of 5
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Enjoyable stay
Stay Date: 08/2017, Tino S wrote this review.
This was our first ever overnight stay in Birmingham. We chose this hotel because of its central location. We were given a feature double room, which was spacious and comfortable. The bathroom had a seperate shower cubicle and a bath. The breakfa… See more
This was our first ever overnight stay in Birmingham. We chose this hotel because of its central location. We were given a feature double room, which was spacious and comfortable. The bathroom had a seperate shower cubicle and a bath. The breakfast was delicious and there was plenty of choice. All the staff were friendly and helpful. Reduced parking charges in the New St NCP car park is good value and only a 10 minute stroll. We would definitely use this hotel again. Collapse
Room for improvement
Stay Date: 08/2017, Julie N wrote this review.
I really REALLY wanted to love my visit to MacDonald Burlington, so I will focus on the positives to start. Our son chose this as his wedding venue for the evening reception, for a wedding venue the ballroom was lovely, the wedding breakfast was love… See more
I really REALLY wanted to love my visit to MacDonald Burlington, so I will focus on the positives to start. Our son chose this as his wedding venue for the evening reception, for a wedding venue the ballroom was lovely, the wedding breakfast was lovely (roast duck for main served perfectly pink) the staff were friendly and attentive, quick to clear dishes, glass etc. Our hotel room was fine, very much what anyone would expect from a hotel room, clean, comfortable, cosy, tea and coffee facilities, nice toiletries, comfortable bed etc. Sadly, myself and husband were very sadly disappointed with our service at breakfast. Yes, I know a lot of people arrived at the same time. The majority of breakfast guests were wedding guests from the night before. It was like we were an inconvenience. We had to order our toast three times before out sour faced server managed to deliver, but our coffee only needed ordering twice before it arrived. My haddock with poached egg was lovely, smoked but not dyed fish served with a perfectly poached egg. The hot food was cooked fresh to order and the usual gamut of pastries, cooked meats, cereals, etc were available for self selection. But I really didn't like that we ordered toast and coffe, sat down and waited, another couple arrived, they ordered a cooked breakfast and their cooked food arrived before our toast and coffee. It almost felt like we were an inconvenience to our server and that the hotel had got the money (£000's) for the wedding so no longer needed to 'be nice' It's a lovely building inside, reception staff were lovely, we were very comfortable in our room. The outside is noisy (totally not the hotels fault) its city centre, I mean slap bang in the centre, literally 30 seconds from New street station if you use the correct entrance. Overlooking the busiest street In the heart of the city. We slept well, if you want peace and quiet book for the Lake District or the Cotswolds. The hotel was quiet, and if I slept with the window closed I'm sure I wouldn't have heard any noise . But we felt really let down by our breakfast service. That said, the food was lovely, the sausages are wonderful. It's a great central location, would I Book here if I was having a mini break or business in Birmingham, mmmm possibly, but that would depend on what deals other city hotels have. Collapse
Excellent Hotel and Second Visit
Stay Date: 08/2017, CrabberOne wrote this review.
This is a great hotel in a great location if you want ot be in the centre of Birmingham. It is directly opposite the New Street Station although it is worth checking your route if driving to this hotel. The post code if fed into a SatNav could easily… See more
This is a great hotel in a great location if you want ot be in the centre of Birmingham. It is directly opposite the New Street Station although it is worth checking your route if driving to this hotel. The post code if fed into a SatNav could easily take you onto a pedestrian precinct. The hotel recommend parking at the NCP New Street Car Park rather than at the John Lewis NCP Car Park which actually sits above the New Street Station. The New Street Car Park is discounted by the hotel from £25 to £9 for 24 hours but it is a walk all the way through New Street Station. The John Lewis NCP is £30 without any discount offered. The entrance and reception are grand and the hotel does exude a certain amount of class. There are lifts and the rooms do not disappoint. The double rooms are spacious and well equipped with large bath / shower rooms. There is a bar on the first floor which is not particularly well stocked for a hotel of this size or standing with a poor and limited choice in draught beers / lagers. That said there is plenty of choice in the several bars very close by. The breakfast set up is an only average continental buffet selection with a made to order full English. Other options such as an omlette or eggs Benedict are a significant added extra. The full breakfast appeared to be the best option and was of excellent quality. The staff are excellent as one would expect here and this is a class hotel with only very minor niggles. It will still be one of my hotels of choice on my frequent visits to central Birmingham. Collapse
Ummm...
Stay Date: 07/2017, paulinehodge wrote this review.
Pros: - next to the New Street Station - Victorian taste décor Cons: - small room and bed ( even in Executive Double Room) - a smell of mold in the bathroom - busy and crowded surroundings - unfriendly staff at the reception Overall, the stay wa… See more
Pros: - next to the New Street Station - Victorian taste décor Cons: - small room and bed ( even in Executive Double Room) - a smell of mold in the bathroom - busy and crowded surroundings - unfriendly staff at the reception Overall, the stay was a disappointing… Although the room was nicely set, I could find few elements which make this hotel have 4 stars. I would opt a chain hotel next time I stay around here. Collapse
Very Central for visit to Birmingham
Stay Date: 07/2017, Richard724666 wrote this review.
This is our third visit to this hotel and we are always greeted in a friendly manner. We had a huge room on the 5th floor and the bed was so comfortable (Room 502) very quiet and restful. Always plenty of hot water and shower over bath was very eff… See more
This is our third visit to this hotel and we are always greeted in a friendly manner. We had a huge room on the 5th floor and the bed was so comfortable (Room 502) very quiet and restful. Always plenty of hot water and shower over bath was very efficient. Breakfast was very tasty but the only downside the food was a little cool although the plates were hot! Very well situated for the station and trams. Short walk to The Bull Ring, canals and The Chinese Quarter. Will certainly be staying at The Burlington again. Collapse
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