Kenzi Club Agdal Medina Hotel
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Nestling in the shade of the silver olive tree groves, overlooking the breath taking Atlas Mountains, the Kenzi Club Agdal Medina Hotel is encrusted like a precious jewel in a ten hectors’ setting, to combine a full range of leisure activities with the best in contemporary design, with the prestigious Kenzi Club Agdal Medina Hotel.
Hotel Facilities & Services
- Total Rooms Number: 60
- Internet Access
- Air Conditioning
- Mini bar
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Cable/Satellite TV channels
- Indoor Pool Free: No
- Heated: Yes
- Free: No
- Baby Sitting
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 06:30
- Monday to Friday: 06:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 5634 reviews
- Sleep Quality:
Disappointing visit to Marrakesh for my 40th
Stay Date: 04/2018, NJGraph wrote this review.
This hotel is nowhere near the 5 stars it claims to be. Staff are rude and unwelcoming. I had chosen a different hotel, but the last from Expedia recommended this on the premise of my being an Expedia VIP guest. I was not. I had alerted the hotel tha… See more
This hotel is nowhere near the 5 stars it claims to be. Staff are rude and unwelcoming. I had chosen a different hotel, but the last from Expedia recommended this on the premise of my being an Expedia VIP guest. I was not. I had alerted the hotel that I was traveling there to celebrate my turning 40 just two weeks before. Though I had requested a room with a view and told I’d get one, I was instead greeted by a view of a building site. I have a better view back home! The room was covered with ants, everywhere, on the floor, on the desk, on the sofa. This did not help my allergies. Rooms are not quiet, you can hear everything from people walking in other rooms to chatting in the general area. There’s also a highway next to the hotel, so you can continuously hear the traffic. I then learnt of other guests having received a platter of fruit and drinks on arrival, something not for Expedia guests it seems. Expedia customers can either choose to have a bottle a wine in the room, or nothing if you don’t drink. I was told that as I received an upgrade (the pictures attached don’t scream upgrade), I shouldn’t expect anything else from the hotel. They then went on to try and swindle money from me for snacks and drinks, though I had booked an all-inclusive package. Sheets are not changed daily and they request you to reuse towels, it’s a pretty filthy atmosphere. I was told I’d have 30 mins of credit in the spa for treatments, it turns out it’s just to use the pool and steam room. The hotel is certainly not ‘English’ friendly, so if you don’t speak French, avoid. The women at reception have the worst attitude and are extremely rude. They clearly were not taught to smile in their hospitality training. The staff are generally abrupt and unhelpful, particularly if you’re a solo traveller. There’s no advice on excursions on tours, they simply don’t have that for English travellers. Meal times are an absolute nightmare, with half the food missing English explanations of what they are. Unless you go for the pasta and pizza, the food is awful, having all the trademarks of mass production. There’s never any cutlery around, and you end up waiting 30 mins for a waiter to bring you a fork! Whilst eating, the cleaners will interrupt your meal to clean exactly where you’re sitting, rather than waiting till you’ve got up. My advice, avoid this hotel, choose another, this has got to be one of my worst travel experiences. Collapse
Stay Date: 04/2018, Ole M wrote this review.
We stayed one week at this hotel, the best thing is the staff, polite, funny, helpfull, also the food was okay. All staff speeks french, some english, but if you don’t speek french, don’t DON’T order a trip from the guy at the hotel, he only have fre… See more
We stayed one week at this hotel, the best thing is the staff, polite, funny, helpfull, also the food was okay. All staff speeks french, some english, but if you don’t speek french, don’t DON’T order a trip from the guy at the hotel, he only have frenchtalking drivers, we where sitting 5 hours in a car with a not understanding guy, not funny at all. Other than that the old town is a nightmare, our girls hated it, noisy, dirty, everyone driving around on motorcycles, we are not going back to Marrakech, ever. But going back to Marroco, yes please���������������� Collapse
Perfect for a budget break in the sun
Stay Date: 03/2018, lisabjork wrote this review.
Great value hotel for a bit of fun in the sun. 10 min from the airport and 10 min from the Medina, free shuttle every hour to Medina and back. 1 minute drive from Kenzi Palace. Huge hotel but all low rise so you don't feel its size. One large heate… See more
Great value hotel for a bit of fun in the sun. 10 min from the airport and 10 min from the Medina, free shuttle every hour to Medina and back. 1 minute drive from Kenzi Palace. Huge hotel but all low rise so you don't feel its size. One large heated pool and one huge non heated pool with a couple of waterslides. Plenty of loungers with mattresses so very comfortable. Service really good and fast, reliable WIFI for free. Got upgraded to a one bedroom suite which was very nice, double balcony, walk in shower and seperate bath, two toilets. TV in both rooms, although mainly in French. Beds incredibly comfortable. Spa is super cheap, nice indoor pool with waterjets, 30 min massage cost only £20. Not the best standard but for the price you don't mind. Entertainment during the day and every night catered to children and families. All inclusive is recommended due to nothing else in the area, although the food was the only part that let the hotel down. Very repetitive and not always fresh (you'd see breakfast bits by the pool bar later that day etc). Mainly fish and carb dishes, hard to get meat or chicken. Always plenty of fresh fruit, veg and bread though. Drinks all bottled and strong - no premium brands or liqures. Safe hire was cheap and you pay a deposit to get daily towels by the pool but get this refunded at the end of your stay. For those that want just All inclusive on a budget in the sun this is perfect. Solid 4* hotel. Credit must be given to the staff, especially the gentleman working in the lobby (I didn't get his name) that works on the suite/safe/towel hire side. He really went above and beyond and we thoroughly enjoyed our short but sweet stay. Thanks for having us! Collapse
Stay Date: 03/2018, Rebekah D wrote this review.
We stayed here as 3 adults plus 3 children for 7 nights in late March. 10 mins from airport, easy transfer in SUV shuttle. Hotel is lovely, reception is bright, clean and welcoming Bags taken on arrival by the concierge team dressed in traditional M… See more
We stayed here as 3 adults plus 3 children for 7 nights in late March. 10 mins from airport, easy transfer in SUV shuttle. Hotel is lovely, reception is bright, clean and welcoming Bags taken on arrival by the concierge team dressed in traditional Moroccan outfits. Check in easy and pleasant, our rooms weren’t ready but we were given our AI bands and full use of facilities (we headed for the snack bar and pool ) Pools are beautiful and clean. The main pool is a little on the Baltic side but can see that being a welcomed cool off opportunity in the 40degree heat come August! Smaller pool by the bar is heated and is where the Aqua Aerobics takes place. You can participate in everything from Archery to Zumba! Entertainment team are brilliant. Magic is the captain of the Animation ship but the whole team are enthusiastic, welcoming and encouraging. Marmaduke, Halima, Mario, Hari and Younus stood out with a surprise addition from a new team member ‘Poochi’ later in the week. A talented professional juggler who was quick to use his talents to entertain for an impromptu show poolside!! The shows at night in the Gnawa Bar are largely dance based but are of a good standard and the lead male dancer is hugely talented as a dancer and performer ( Mookie? he looks like Hank Azaria!) The Caberet show was bemusing and hilarious in equal measures but a lot of fun! Food is fabulous, they cater for everyone regardless of any reviews to the contrary. Theme nights are great and staff get dressed up in costumes relevant to the nights theme to welcome you. Waiters take drinks orders and are friendly and always cleaning to ensure free tables. The choice is staggering, yes they have recurrent options every evening but it’s freshly cooked. Sometimes the heat plates aren’t as hot as could be but you can have fresh cooked in front of you. Salads are amazing and the desserts are of the highest standard of a hotel I’ve been. They are French patisserie style and are beautifully presented. The hotel is predominantly French but staff speak very good English, they appreciate any use of French anhelps with pleasantries and atmosphere to simply greet the grounds staff and housekeeping with a French greeting as they do their work. Hotel is immaculately kept, grounds are beautiful. The farm is a nice touch which is well kept and the children loved going to see the little white pony each morning. We used the free shuttle to the souks with no problem at all, we were met with a guide called Najib who would thoroughly recommend he was like a mystical being that everyone knew and respected in the medina and souks. He gave us history, tips and genuinely warm friendly man who made our morning out shopping a fabulous one. We wanted to return at night as a couple but we didn’t get the opportunity to go. Collapse
Stay at Kenzi Club
Stay Date: 03/2018, Telma B wrote this review.
We really enjoyed our stay at Kenzi Club. The staff, food and facilities were amazing. The animation staff was superb. I highly recommend. We had an amazing week over here. Thank you! Mamadou laila halima Et mini club
We really enjoyed our stay at Kenzi Club. The staff, food and facilities were amazing. The animation staff was superb. I highly recommend. We had an amazing week over here. Thank you! Mamadou laila halima Et mini club Collapse
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