Kempinski Hotel Mall of the Emirates
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What makes Kempinski Hotel Mall of the Emirates a five-star property? At our hotel, our guests are always the stars. Share your hopes for a wonderful holiday with us & we will make it happen. Great service starts with fulfilling the simplest requests.
Kempinski Hotel Mall of the Emirates personifies pure elegance and luxury within its impressive array of rooms. Complete with distinguishing furnishings and views that reveal the city’s most spectacular skyline – the hardest decision will be ‘Why I should leave?’
Kempinski Hotel Mall of the Emirates transports you through an enticing journey of epicurean paradise, indulge in the culinary selections of KGrill. Enjoy tasty salads with freshly baked bread, and Afternoon High Tea at Aspen by Kempinski. Unwind with a poolside drink, enveloped in the exotic perfume of shisha at Mosaic Chill. Stop by 1897 Bar for unique cocktails and superb cigar selections.
Enjoy muscle-melting massages at our luxurious spa, cool off in style in our infinity pool, align your mind, body & soul in holistic harmony with our traditional Ayurvedic treatments, and give the final touch to your makeover at Maison de Joelle beauty salon!
Hotel Facilities & Services
- Total Rooms Number: 393
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Iron/Ironing Board
- Complimentary Newspaper
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Name: Dubai International Airport
- Distance: 18 miles
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Dubai International Airport Distance: 18 miles
To view our full selection of accommodation in Dubai & Area, view our hotels in Dubai & Area page.
TripAdvisor Traveller Rating
- Overall: based on 1895 reviews
- Sleep Quality:
Superb 5 star luxury and a lovely surprise on checking in.
Stay Date: 04/2018, Eyekaytoo wrote this review.
I arrived early on weekday morning recently and was greeted by willing staff who took my baggage and directed me to the reception desk. After a short delay, the smart young man there checked me in effortlessly AND kindly announced that he was giving … See more
I arrived early on weekday morning recently and was greeted by willing staff who took my baggage and directed me to the reception desk. After a short delay, the smart young man there checked me in effortlessly AND kindly announced that he was giving me a triple upgrade to a very nice junior suite overlooking the highway and the Burj al Arab in the middle distance. I was thrilled to bits. My suite, up on the 9th floor, was very impressive. The main living room had a comfortable sofa, separate armchair with foot stool, coffee table, separate glass table with dining chairs, large flat screen TV, desk area, small sink, Nespresso, minibar and enough electrical plugs to recharge my electronic equipment. The separate bedroom was dominated by a huge, comfortable king sized bed, and there was a separate similarly sized flat screen TV to the one in the main room. There was enough wardrobe space and a good sized safe. The marble bathroom was equally impressive – two large washbasins, big hot tub, separate, large walk in shower with two shower heads and a separate WC cubicle accessed either via the bathroom or the main room. Of course the hotel had supplies all the usual toiletries in abundance. I also liked the fact that there was a great supply of bottled water which was replenished at least once a day. The WiFi was good which is just as well as I did a lot of work from the room. I didn't make use of the tablet on the glass desk. Regarding those extra, luxury touches, I was gifted an elegant box of top of the range chocolates, a box of dates and a small bowl of fruit. And I had to make use of the free shoe shine service even if I was slightly apprehensive as to whether I would ever see my shoes again after leaving them for collection outside my room. Of course I needn't have worried. My company was using the conference facilities on the second floor and these were perfectly adequate to meet our needs. We took the buffet lunch in the restaurant on the same floor which was rich and varied. This was the same place where he breakfast was served – again a rich assortment of international as well as local goodies was available. I didn't use the other hotel facilities. One of my colleagues had warned me off using the fitness room. He complained that it was small and not of the standard expected nowadays at this high end level. So for some exercise I found myself walking the various floors of the adjacent shopping mall – the Mall the of the Emirates. Finally, a word or two about the hotel staff. I found that everybody I came into contact with was polite, friendly and eager to help. The young lady from Munich was very efficient in preparing my bill in the way that is required for the German fiscal authorities and a collective of concierge help ensured that I got to my local office which is located at some elusive address apparently unknown to most taxi drivers. And the two lads managing the evening “turn down” service were understanding when I got confused with the time zone. By the way, I really wonder whether modern hotel guests really do need that essential help in having a corner of the bed turned down each evening nowadays. Answers on a postcard please. Collapse
Stay Date: 04/2018, ineshan54 wrote this review.
Our stay at the Kempinski Hotel Mall of the Emirates was outstanding. Superior service, luxurious accomodation and absolute comfort. The staff were friendly and helpful. And the pricing was very reasonable. I would definitely make it my hotel of choi… See more
Our stay at the Kempinski Hotel Mall of the Emirates was outstanding. Superior service, luxurious accomodation and absolute comfort. The staff were friendly and helpful. And the pricing was very reasonable. I would definitely make it my hotel of choice when i am in Dubai again. Collapse
BEST HOTEL EVER
Stay Date: 04/2018, MaryHW03 wrote this review.
I have never experienced such luxury, the hotel itself was just stunning and the quality of service and most especially the staff knew no bounds. The helpfulness and willingness of each member of staff to assist with anything was the most important… See more
I have never experienced such luxury, the hotel itself was just stunning and the quality of service and most especially the staff knew no bounds. The helpfulness and willingness of each member of staff to assist with anything was the most important aspect of our stay - they could not do enough for us. The Hotel is also very conveniently located at the Mall of the Emirates. For anybody visiting Dubai, staying at the Kempinski is an absolute must, you will never stay anywhere else in Dubai again. I will definitely be back again next year to stay here and will recommend Kempinski to everyone. Collapse
Stay Date: 04/2018, jeannie a wrote this review.
The service here is impeccable! If you want to have a nice day ask for Moaty at breakfast! The entire hotel is full of gracious and caring employees. If I approached any of them they stopped whatever they were doing to give me their full attention! I… See more
The service here is impeccable! If you want to have a nice day ask for Moaty at breakfast! The entire hotel is full of gracious and caring employees. If I approached any of them they stopped whatever they were doing to give me their full attention! I have travelled all over the world and this was one of the best experiences I’ve had. Thank you all! Collapse
Stay Date: 04/2018, gaylejavid wrote this review.
This was my first trip to Dubai with my family. I spent a long time looking for a hotel that matched all things that where important to us and that brought us to booking our stay with the Kempinski Hotel. What a truly stunning hotel with modern decor… See more
This was my first trip to Dubai with my family. I spent a long time looking for a hotel that matched all things that where important to us and that brought us to booking our stay with the Kempinski Hotel. What a truly stunning hotel with modern decor & very high standards which are maintained in every area within the Kempinski. The rooms are very spacious and have everything you require for a pleasant stay. The beds and rooms where cleaned every day and fresh towels where also provided daily. When it comes to the staff in the Kempinski Hotel we are blown away by their eagerness to help and the kind manner in which they do it. Nothing is to much trouble regardless of whether it is day or night your request will be dealt with efficiently and with a smile. My husband and I left our bag in a taxi and the staff came together from baggage handlers to security they worked together to recover details of the taxi we took in order for them to retrieve or bag which they did. I have never encountered such kindness as we recieved at the Kempinski Hotel. We would like to thank each and every person for making our stay so pleasurable and we will treasure the memories of Dubai for a long time to come. Mr & Mrs Javid Collapse
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Star Rating Description - Hotel
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
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