Hilton Sorrento Palace
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The Hilton Sorrento Palace is surrounded by a citrus garden, and only five minutes from the historical centre of Sorrento, which is an ideal spot for shopping every day or enjoying the bustling nightlife. The Hilton Sorrento Palace offers a breathtaking sea view: in front is the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella, Guests may catch a glimpse of the exclusive Isle of Capri.
Choose from the range of bright and modern guest rooms at this Sorrento hotel, all featuring convenient amenities such as high-speed internet access and a work area. Relax on the personal balcony and enjoy mountain and sea views. For more space, upgrade to a suite or executive room, offering access to the Settimo Club Lounge with free breakfast and refreshments.
Dive in to one of the beautiful swimming pools, including a rooftop pool boasting the best views of the Sorrento Coast and Mount Vesuvius. Enjoy the Sorrentine citrus garden, a fully equipped fitness room and floodlit tennis court at the Hilton Sorrento Palace hotel. Savor fresh seafood and ocean views on Sorrento Restaurant's terrace or sip a cocktail in the Sorrento Lounge.
Hotel Facilities & Services
- Total Rooms Number: 341
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Internet Access
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Smoking rooms
- Direct Dial Telephone
- Complimentary Newspaper
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Cost: 17.00 Per 24 Hours
- Indoor Pool Free: Yes
- Outdoor Pool Free: Yes
- Tennis Free: No
- Table Tennis Free: No
- Gym Free: Yes
- Childrens' Play Area Free: Yes
- Month Held From: Jun
- Minimum Age: 3
- Maximum Age: 12
- Free: No
- Month Held To: Sep
- Name: SORRENTO
- Distance: 0.5 mile
- Name: NAPLES
- Distance: 33 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Sorrento Distance: 0.5 mile
- Nearest Airport Name: Naples Distance: 33 miles
To view our full selection of accommodation in Sorrento, view our hotels in Sorrento page.
TripAdvisor Traveller Rating
- Overall: based on 3311 reviews
- Sleep Quality:
Friendly staff and good value
Stay Date: 08/2017, Ian F wrote this review.
Just came back from a lovely stay at the Hilton. The hotel is ideally situated near to Sorrento town just a quick 10 minute walk away. This was important as we had thought of booking a hotel further away with a shuttle service but we're glad we hadn'… See more
Just came back from a lovely stay at the Hilton. The hotel is ideally situated near to Sorrento town just a quick 10 minute walk away. This was important as we had thought of booking a hotel further away with a shuttle service but we're glad we hadn't when we saw the regular queues of people waiting for the shuttle back to hotels in the baking hot sun. The hotel itself was large but all the staff were friendly and helpful. Our room was clean, bright and modern. It had all the essentials such as a fridge and a safe (just be aware that the safe is quite small but I was able to fit in my camera and iPad). The only small thing was the fact that the shower temperature was a little temperamental and the door had to be slammed to shut it. The air conditioning was good and we had a lovely view of Mount Versuvius. The pool was brilliant and each part was connected by a wide slide. The depth of the pool was 150cm in each part but there was a paddling pool. There was always sun beds available but not always parasols. The pool opened at 9.00 and was cordoned off until this time which stopped the "towel on the sunbeds" brigade to some extent. There was a pool side restaurant/bar which served nice food but it was very expensive as we're the drinks. Having said this the portions were large and on the odd occasions we had dinner there we used to share a dish. Another plus side was the fact that when we went on trips we were always the second from last pick up and the second drop off at the end of a trip which meant we didn't have to trail around other hotels picking people up/dropping them off. The breakfast was lovely. It was the usual buffet style with a very wide choice of hot and cold food. The quality was good and it was fresh. Tea or coffee was served by the waiters and there was a choice of different teas and coffees. We also took advantage of the Kids Club where there were lots of activities available. One last mention should be made to the very helpful poolside staff who helped my little boy when he had a nose bleed and cleared up the mess he had unfortunately made without any fuss. Thank you Danilo! Collapse
Stunning hotel , with issues
Stay Date: 08/2017, paul j wrote this review.
What a fantastic hotel , stunning views of the landscape and the executive lounge is to die for !. But the down side is you will not get any sleep due to kids running around and cleaner doing there very early morning rounds .
What a fantastic hotel , stunning views of the landscape and the executive lounge is to die for !. But the down side is you will not get any sleep due to kids running around and cleaner doing there very early morning rounds . Collapse
Expensive for what you get
Stay Date: 08/2017, 245lck wrote this review.
Booked this hotel for 6 of us to stay here in August. The hotel is 10 minute walk into town, which is a lovely walk. The reception area is light and airy and has a nice feel when you walk in. Very impressive as everything so big and spacious. The v… See more
Booked this hotel for 6 of us to stay here in August. The hotel is 10 minute walk into town, which is a lovely walk. The reception area is light and airy and has a nice feel when you walk in. Very impressive as everything so big and spacious. The view behind reception is of the ocean and mountain, which is stunning. However, it starts to go downhill when you get further in. We were on the first floor and to be honest, it was a disappointment. The doors into your room are very thin and you can hear every noise, word being said in the hall. None of the doors have soft closers so you constantly hear doors slamming and kids running up and down. On this floor you have two choices of rooms. Either a mountain view (which our friends had) and is basically as massive wall with cars parked below and the room is very dark. Our room was a garden view, which was stunning but I think you have to pay extra for this. However, the interior of the room is very basic and run down. Things to point out: 1) WIFI is payable at 5 euros a day. There are WIFI hotspots round the hotel but at the end of the day, you want or need it in your bedroom and having to pay for it, does seem a bit of a nerve. I understand that if you go for a more expensive room, then the WIFI is free! 2) The pools close at 6pm. 3) We were half board and the set menu is very boring and nothing Italian about it at all - unless you class potato and pasta soup as Italian. The children's set menu doesn't change at all. 4) Towels are provided by the pool but make sure you return them at the end of each day and give your room number. Otherwise they will charge you 5 euros. 5) Do not use the fridge to store shop purchased water - they will charge you (we were charged) I would say that the waiters work extremely hard and are very friendly and lovely. Would I stay here again- no. The hotel has an amazing site, staff are lovely but when you add on all the extras (not to mention the cost of drinks and food by the pool), then no. There are some gorgeous hotels in Sorrento, we visited some which were cheaper and were fantastic. Shame because it could be amazing. Collapse
Lovely Hotel for Families
Stay Date: 08/2017, Janejanejane74 wrote this review.
We stayed at the Hilton for 7 nights in August. I chose this hotel specifically for the large pool as pool time is important for our 9 and 11 year olds. The pool is not open before 9am so there is not a rush to get to the pool to get a sun bed which … See more
We stayed at the Hilton for 7 nights in August. I chose this hotel specifically for the large pool as pool time is important for our 9 and 11 year olds. The pool is not open before 9am so there is not a rush to get to the pool to get a sun bed which is great and, although they do get taken quite quickly, there are plenty of sun beds although you probably want to be there by 10am. Breakfasts were fresh, varied and the waffle, pancake and omelette counter was popular. Tip, breakfast is quite quiet until 9am and then there is a rush and the pancake queue gets very long. We had interconnecting rooms overlooking Sorrento and the Bay of Naples. This was fantastic and the 4 of us would sit on the balcony at times playing games or eating take away pizza for lunch from the pizzeria down the road. The bar and food prices are really expensive which is a shame as we would have enjoyed a few drinks (alcoholic and soft) at the pool bar, even if they were pricey, just not exorbitant. They had happy hour one afternoon at the bar and nearly everyone was enjoying a drink. Instead, we bought beers and mini prosecco from the supermarket which we kept in the mini bar (which only contained hotel water) and enjoyed these on the room balcony. There are vending machines on each floor with drinks and snacks. €2 for coke €1 bottle of water. Ice cream at the pool is €3 for 2 scoops in a bowl with wafer. I found all the staff to be friendly and efficient. We were told at check-in by Mauro about the gate near the swimming pool which saves a bit walking down the hill to town. It is opened by your room card. It doesn't work after 9pm but if you buzz you are let through by reception staff. We were also given wifi codes for use over the week (one code does 2 devices). We had to reset them half way through the week but the same codes worked. It is a great hotel for families during the holidays. I expect it is much quieter at other times with a different atmosphere. There is a pool side kids club. The pool has 2 shallow pools at the top tiers and the others are 1.5m throughout. The rooms, although fairly basic, were spotlessly clean. I am very pleased with my choice of hotel and would recommend it. Collapse
Everything Exceeded Our Expectations
Stay Date: 08/2017, couplandcf82 wrote this review.
The staff, location, facilities - everything about this hotel was excellent. This was our second trip to the Hilton Sorrento Palace & once again it did not fail to disappoint. Our family room was lovely, very spacious with two bathrooms. The kids clu… See more
The staff, location, facilities - everything about this hotel was excellent. This was our second trip to the Hilton Sorrento Palace & once again it did not fail to disappoint. Our family room was lovely, very spacious with two bathrooms. The kids club was excellent, not your tpyical club as you have to stay and supervise your children, but still excellent & the staff were amazing with the children. The food continues to be of a high standard and beautiful. The staff are all so professional & helpful, they really went out of their way to make sure our stay was extra special. We can not recommend this hotel more highly! Collapse
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