Hilton Florence Metropol
- Contemporary design hotel
- Free shuttle to central Florence
- Wi-Fi in public areas
We care about the safety and wellbeing of our customers, and make it our job to support, and provide information to, any person with a medical condition or disability.
If you, or any member of your party has a condition or disability which may affect your holiday, please let us know before making your booking.
We can then discuss your needs and advise further if your preferred choice is unsuitable.
Call our team on 01904 717 362, who will be happy to help.
Search for room availability
Enjoy a truly Italian experience at the Hilton Florence Metropole hotel, just 20 minutes by free shuttle to Florence's attractions. Savor Tuscan cuisine at Luci Della Città restaurant or sip cocktails in the Lounge Bar. The hotel has two meeting rooms for between 5 and 500 people. Less than 3km from Florence International Airport, this hotel is the perfect choice for a quick stopover or a longer break.
Hop on the free shuttle bus to Florence attractions like the Uffizi Gallery and the city’s famous Duomo cathedral. Unwind after a busy day with a visit to the Wellness Centre and whirlpool. The Hilton Florence Metropole hotel features Wi-Fi in public areas and a business centre open 24-hours a day. From Hilton guest rooms to suites, rooms have LCD flat panel TVs and city views. Deluxe Rooms offer fluffy bathrobes. Choose an Executive Room for Executive Lounge access.
Hotel Facilities & Services
- Total Floors Number: 15
- Total Rooms Number: 208
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Smoking rooms
- Pay Movies
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Offsite Parking Distance: Adjacent
- Jacuzzi Free: No
- Gym Free: Yes
- Name: SMN train station
- Distance: 4 kilometre
- Name: Peretola Airport
- Distance: 3 kilometre
- Cots/Cribs Free: Yes
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 7:00
- Monday to Friday: 7:00
Breakfast served to
- Saturday/Sunday: 11:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Types: Small dogs & cats
- Cost: 30.00 per stay
- Nearest Rail Name: Smn Train Station Distance: 4 kilometre
- Nearest Airport Name: Peretola Airport Distance: 3 kilometre
To view our full selection of accommodation in Florence, view our hotels in Florence page.
TripAdvisor Traveller Rating
- Overall: based on 2156 reviews
- Sleep Quality:
Good service, nice rooms
Stay Date: 05/2018, kaarlb wrote this review.
I was in Florence for only a quick overnight stay. While the Hilton Florence Metropole is situated outside the main city attractions, it is in a good place relative to the airport, which is why I decided to stay as opposed to elsewhere in the city. I… See more
I was in Florence for only a quick overnight stay. While the Hilton Florence Metropole is situated outside the main city attractions, it is in a good place relative to the airport, which is why I decided to stay as opposed to elsewhere in the city. I was on a fairly strict schedule that did not align with the hotel's offered shuttle service (it costs €5 once) so I was stuck utilizing taxi cabs, which was not the cheapest way to get around the city at all. Overall I found the hotel to be a very nice property. Upon arrival the front desk informed me of an upgrade to a suite (from a standard room), along with access to the executive lounge. The suite was very spacious although lacking in furniture, which I found a bit odd. The executive lounge was very quiet when I visited and had a poor selection of food and drink items throughout the entire day. My only real issue with the property was the wifi not connecting at all in the fitness center. The fitness center is located in the basement resulting in no cellular service, and no wifi connection. The good: -nice upgrade and nice suite -breakfast was good -fast wifi (when it connected) -excellent front desk service (I believe his name was Max at the front desk) The less good: -location is far from the city center -shuttle schedule could be more frequent -wifi in fitness center did not work at all -executive lounge could have better selection Collapse
Good choice to avoid the city centre
Stay Date: 04/2018, John F wrote this review.
Stayed here for one night to visit Florence. I didn't want to risk driving into the city centre and risk trashing my brand new hire car so chose this hotel as it offered free parking and a free shuttle into town. Sadly the latter was actually chargea… See more
Stayed here for one night to visit Florence. I didn't want to risk driving into the city centre and risk trashing my brand new hire car so chose this hotel as it offered free parking and a free shuttle into town. Sadly the latter was actually chargeable but we managed to get it for free when we pointed out that the Hilton website had not been updated to show that the shuttle cost €5 per person. The hotel was clean and the room comfortable if a little dated and in need of some refurbishment. The breakfast which had been included in our room rate (although that again took some convincing as the reception staff believed otherwise) was good quality and served in clean, pleasant surroundings. There's not much close-by so probably not a great choice if you don't have a car or are reliant on public transport. Collapse
A pretty good Hilton.
Stay Date: 04/2018, 64wojciechk wrote this review.
During check-in due to the status of diamond, I was upgraded to an Executive Room with a view of Florence. Service at the reception very nice and professional. Room nicely decorated, with a comfortable bed and well cleaned. Happy hours between 6 P.M … See more
During check-in due to the status of diamond, I was upgraded to an Executive Room with a view of Florence. Service at the reception very nice and professional. Room nicely decorated, with a comfortable bed and well cleaned. Happy hours between 6 P.M and 8 P.M. Unfortunately, the choice of dishes was very limited and there was still something missing. It was the same with drinks, not enough, you had to ask for service every now and then. One of the weaker lounges I've seen in the Hilton around the world. Breakfast in the salon was very poor, the restaurant was better, but there was not much choice and there was still something missing. Coffee was very poor, and this should not happen in Italy. The hotel offers transport to the center of Florence, which costs 5 Euro per room. In summary: good rooms, poor food. Collapse
Worst Hilton Hotel in the World!
Stay Date: 04/2018, Brenda K wrote this review.
My husband & I are Hilton Diamond Members and exclusively stay at only Hilton Hotels around the world when they are available in the location we are visiting. I highly recommend you DO NOT stay at this Hilton. We encountered MAJOR PROBLEMS from the… See more
My husband & I are Hilton Diamond Members and exclusively stay at only Hilton Hotels around the world when they are available in the location we are visiting. I highly recommend you DO NOT stay at this Hilton. We encountered MAJOR PROBLEMS from the beginning of our stay until checkout. AC did not work, shower had visible mold growing in it, shower leaked so badly we had to put towels down on floor to stop leaking, sink leaked, toilet seat was broken, no daily complimentary bottles of water restocked daily to our rooms, every night we returned to the hotel our room keys did not work so we would have to stand in long lines to get our room keys re-activated along with 1/2 of the hotel guests, our room keys were supposed to work in the Executive Lounge but NEVER did. Oh and the blow dryer took forever to dry my hair because it’s one of those super small hairdryers and smelled like fire the whole time I used it. This Hilton Hotel is a sorry excuse for a Hilton and needs major updating and maintenance issues. Our room was extremely Hot without AC! This Hotel is Awful and DO NOT STAY HERE!! Collapse
Nice looking hotel with little to offer.
Stay Date: 04/2018, pamr53715 wrote this review.
There was front desk staff available for checking and departure and little else. We are diamond, the hotel had no upgrades to offer. Executive lounge was nice but not well stocked with water of snacks. The hotel is about a 20 min ride to the city. … See more
There was front desk staff available for checking and departure and little else. We are diamond, the hotel had no upgrades to offer. Executive lounge was nice but not well stocked with water of snacks. The hotel is about a 20 min ride to the city. They offer a bus about 8 x a day each way. It lets off at the bus station. It seems to be a good hotel for a conference but would not recommend it for someone visiting the city. Collapse
About Super Break
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Star Rating Description - Hotel
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.