Hilton Dunkeld House
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Discover a highland escape at Hilton Dunkeld House. Once the summer residence of the Dukes of Atholl, the hotel is idyllically set on the banks of the River Tay in the heart of Perthshire's Big Tree Country. Located in the charming town of Dunkeld, just an hour's drive from Scotland's main cities of Edinburgh and Glasgow this country house hotel combines scenic seclusion with excellent proximity to local attractions.
Positioned on a 280-acre woodland estate, Hilton Dunkeld House is home to the Dunkeld Activity Park offering outdoor activities including falconry, fishing, quad biking, archery, and clay-pigeon shooting. Play 9-holes on the hotel's putting course or challenge family and friends to a game of tennis. Treat yourself to a massage at the spa, work out at the fitness center, or enjoy a swim in the heated indoor pool with whirlpool, sauna, and steam facilities.
Sample Scottish specialty dishes prepared using the freshest local ingredients at the Garden Restaurant overlooking the River Tay and enjoy a single-malt in the Garden Bar. Relax in the cozy atmosphere of the River Lounge with a light lunch or aromatic coffee.
Hotel Facilities & Services
- Total Rooms Number: 98
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Room Service 24hr: Yes
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Complimentary Newspaper
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Tennis Free: No
- Name: Dunkeld & Birnham
- Distance: 2 miles
- Name: DUNDEE
- Distance: 28.5 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Nearest Rail Name: Dunkeld & Birnham Distance: 2 miles
- Nearest Airport Name: Dundee Distance: 28.5 miles
To view our full selection of accommodation in Pitlochry, view our hotels in Pitlochry page.
TripAdvisor Traveller Rating
- Overall: based on 2807 reviews
- Sleep Quality:
Spa great but food let it down
Stay Date: 06/2019, jeanscot wrote this review.
Just been for a spa lunch , treatment and swim deal with a mixed age girls group Treatment and spa were great although a lack of loungers did make for a not so relaxed rest around the pool What really let the whole afternoon down was the lack of vege… See more
Just been for a spa lunch , treatment and swim deal with a mixed age girls group Treatment and spa were great although a lack of loungers did make for a not so relaxed rest around the pool What really let the whole afternoon down was the lack of vegetarian choices on the spa lunch menu Luckily the very nice helpful older waitress went out of her way to find meals for us off the main menu For a place of this size they really should manage to cater for vegetarians better than this Collapse
Fantastic food, shame about the service!
Stay Date: 06/2019, harrymac97 wrote this review.
We arrived at the hotel, and were delighted to use the leisure facilities before our room was available. We had booked the ‘cosy double’ room but were given the ‘modern double’, but the room was lovely so we decided not the mention it. We arrived for… See more
We arrived at the hotel, and were delighted to use the leisure facilities before our room was available. We had booked the ‘cosy double’ room but were given the ‘modern double’, but the room was lovely so we decided not the mention it. We arrived for our dinner at 1945 as booked but were advised there was a delay and we were not seated until 2005. None the less, we were positive about the evening. The offered menu on the website was different to the menu given but the starters were served very quickly and were delicious. I asked if I could exchange my grilled mushroom on my main for some carrots- where I was told I would have to pay extra for this- so I simply requested no mushroom to be served. The mains arrived with a side of carrots which I asked if these were free or an additional cost. This resulted in three members of staff asking me the same questions and by the time I was told I could eat them I had finished my main. The cheese board for dessert included 3 very small pieces of cheese, with no apple as mentioned on the menu. When the bill came, I had been charged £4 for carrots, which was another fuss to get taken off the bill. Overall, delicious food but the lack of coordination from the staff was a downer on the evening. We were younger than most other customers, and were made to feel less important by staff because of this. Collapse
Lovely surroundings. Book dinner early!
Stay Date: 06/2019, matthew892 wrote this review.
The hotel is in part of the old Dunkeld Estate of the Dukes of Athlon and, while not the original Dunkeld House, the public areas of the hotel were constructed in the very late 19th century. The bedroom annex is, or at least seems to be, significantl… See more
The hotel is in part of the old Dunkeld Estate of the Dukes of Athlon and, while not the original Dunkeld House, the public areas of the hotel were constructed in the very late 19th century. The bedroom annex is, or at least seems to be, significantly more modern. Best bit first - the location. Along the north bank of the River Tay, the location is superb. You have riverside walks along a well maintained path (part, I think of national cycle route 77) either north-west up the Tay or down in to Dunkeld itself. Both gorgeous and interesting - with signs up about some of the different tree species along the way. We walked the latter quite gently in the morning - easily less than 1/2 hour. Accepting the limitations of the Scottish weather, this is likely to be a superb location for a wedding or wedding reception. And they had a marquee by the west side of the hotel which was being set up for what we assumed to be one while we were there. The rooms are not bad, but let down in places by reasonably easily corrected oversights. We had a “Club Room”, which was reasonably sized. However, minor things - bathrobes that while great for the svelte were rather discouragingly sized (my wife’s stayed firmly on its hanger); the start of peeling wallpaper in the bathroom; a chipped bathroom sink. Food and drink. We were on a dinner, b&b deal. You get a welcome drink on arrival - whisky or sherry. It was obvious that some people hadn’t managed to handle these and their luggage and there were some interesting stains, particularly inside the lift doors. We had phoned ahead, as recommended in the booking, to book our dinner reservation but the hotel was very busy and we were offered 6pm or 8:45. Neither were great, especially as I had a business meeting 4-5. Still, ring them earlier than we did (which was before lunch on the day of arrival.) Mind you, this was a Friday night and it may normally be better than that. There is a bar with a very reasonable menu and we probably should have seen if that could be fitted within our deal. However, we stuck it out to 8:45. There are two restaurant areas, the main room and a nice garden room to the side. We had dinner in the first and breakfast in the latter. I was slightly disappointed with the range in the menu, but we both had a good meal and the wine list was quite extensive. They do both dessert wine and port by the glass so both sweets and cheese boards are catered for. Breakfast is a hot and cold buffet. A bit meh, to be really honest. We got down at about 7:15 (starts at 7) and the bacon was already drying and the sausages were fairly dried out. Again, we may just have been unlucky. Service throughout, which seems to have been an issue in some other reviews was good to excellent. Unfortunately I can’t remember the name of our barman after dinner but he was superb. Not pushy but knowledgeable and eager to help. Photos are: 1. Path in to Dunkeld. 2. Main hotel from car park. 3. Accommodation annex from same. 4. Wallpaper. 5. Looking down the Tay, in the direction of Dunkeld, from slightly upriver of the hotel. Collapse
Zero customer service
Stay Date: 06/2019, OMG2022 wrote this review.
An experience with two staff members destroys the hard work and commitment of all staff. I had the misfortune to encounter the reservations manager and also the general manager. they were rude, aggressive, patronising and lacked any demonstration of … See more
An experience with two staff members destroys the hard work and commitment of all staff. I had the misfortune to encounter the reservations manager and also the general manager. they were rude, aggressive, patronising and lacked any demonstration of customer service awareness, a very simple enquiry resulted in me being shouted at, talked over and ended in me not bothering to visit the hotel at a loss of £200. I could not bring myself to go through with my stay. I advised there was a requirement for customer service training and this was completely dismissed. It's a shame, but behaviours are learned from the top down so its understandable, but quite sad as this culture will undo all good work that is completed by the staff that are dedicated and effective in excellent customer service. Collapse
No attention to detail
Stay Date: 06/2019, IAG2608 wrote this review.
My complaint with the Dunkeld House Hotel is with the restaurant rather than the hotel itself. The hotel room we had was acceptable. However, dinner in the restaurant was included with the room package we had purchased. We had explained ahead of t… See more
My complaint with the Dunkeld House Hotel is with the restaurant rather than the hotel itself. The hotel room we had was acceptable. However, dinner in the restaurant was included with the room package we had purchased. We had explained ahead of time that my wife has an allergy to garlic. When we sat down for dinner we again explained the allergy. When the food arrived, we again confirmed that it contained no garlic. Within a few minutes of my wife starting to eat her meal, our waiter came rushing to the table to say that a mistake had been made and the food served to my wife contained garlic. A completely inedible substitute was provided. I find this lack of attention to detail to be completely unacceptable. Collapse
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