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A simply iconic hotel, The Hilton Chicago is an excellent choice for your break or getaway in the city. Excellently located, this downtown hotel is within walking distance of many of the city’s top attractions; don’t miss the Buckingham Fountain in Grant Park, just across from the hotel by the lakefront, and the Field Museum, Shedd Aquarium and Adler Planetarium are all close by. Set in the South Loop, you’ll also be nearby to the city’s top art institutions including the Chicago Symphony Centre, The Art Institute of Chicago and the vibrant theatre district.
A sophisticated style and easy elegance define the four star accommodation on offer at the Hilton Chicago – a welcome retreat after a busy day of sightseeing, your room will feel like a home away from home. Each of the spacious, classically furnished guestrooms also feature HDTVs and high-speed internet access for your comfort and convenience.
When evening rolls around, the fabulous onsite 720 South Bar & Grill is an excellent choice for dinner; the Hilton Chicago’s restaurant serves up fresh seasonal produce using the best local ingredients. For light bites and coffee on the go you can head to Herb N’ Kitchen, whilst the authentic Irish pub Kitty O'Sheas is a great choice for a nightcap. Whilst staying at the hotel, be sure to take advantage of the Hilton Chicago's Athletic Club; offering an excellent variety in equipment, free weights, an indoor running track to help you blow off some steam, or a full-length heated indoor pool, whirlpool and sauna with seasonal sundeck to relax and unwind.
Hotel Facilities & Services
- Total Rooms Number: 1544
- Non-Smoking throughout the hotel
- 24 hour front desk
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: $55.00 Per 24 Hours
- Outdoor Pool Free: Yes
- Gym Free: Yes
- Name: Chicago-OHare International
- Distance: 19 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Types: Pets accepted on request with hotel
- Free: Yes
- Nearest Airport Name: Chicago-Ohare International Distance: 19 miles
To view our full selection of accommodation in Chicago, view our hotels in Chicago page.
TripAdvisor Traveller Rating
- Overall: based on 5081 reviews
- Sleep Quality:
Worst Hilton I have Stayed in
Stay Date: 08/2017, pasgro wrote this review.
We stayed at the hotel as this is where the Business Conference I attended was being held. The Conference was great including food and drink, it was a pity our stay was a Shocker! We checked in on Sunday and had a room on the Executive floor. We pai… See more
We stayed at the hotel as this is where the Business Conference I attended was being held. The Conference was great including food and drink, it was a pity our stay was a Shocker! We checked in on Sunday and had a room on the Executive floor. We paid extra over the room package being offered to conference attendees. The check-in experience at the Hilton Honors area was appalling as the FoH staff member appeared very flustered. This led to a couple of mistakes including been given the given the wrong Wifi password - I had to spend the next 30 minutes waiting back at the front desk to get the correct one. While the wifi in the conference was very good, the wifi in the room was poor in terms of performance and the internet frequently dropped out affecting the apps I was using. Definitely not business friendly. Seriously, time for an upgrade to something this decade with some decent bandwidth too. During our stay, we had a couple of packages delivered and encountered a couple of issues/surprises: 1. The pickup area is operated by Fedex whose staff were much more friendly that the front desk staff but they charge based on size for each package delivered. 2. A message was left on the phone to say the packages had arrived. Could that message light be turned off - no. Very annoying. Towards the end of our stay, and without any warning or prior notice directly, the Executive Lounge was abruptly shutdown and remained that way until we checked out. My wife was significantly affected by this as I was at the conference, and she attempted to make contact to find out why this had happened and was transferred to the "no man's land" phone. Extremely rude. My two attempts of attempting to find out what the alternative arrangements were, was met by (1) absolute stonewalling and (2) absolute denial "I know nothing" to I can get you a person to speak to, and while the check-in line grew (probably other annoyed guests) they went AWOL, followed by embarrassment upon return as the assistant manager Ms Khan refused to come out and speak to me. Yes, I have your business card. The front of house staff would get top marks for lying, excuses, denials, time wasting and obfuscation over the closure of the executive lounge. A classic case of management with heads in hands. What I find extremely rude and downright dishonest was the most implausible excuse that we should have been told of the lounge closure when we checked in. I have attached a photo of our check-in wallet - there is no way the staff at that time knew of the closure. Loannis, you should resign. You are responsible for this mess. I have your email address. I only hope someone more senior reads this and takes action. The only good thing about the hotel was the swimming pool. Fortunately this area was on top of the car park and had been built much later than the rest of the hotel. Recommendation: This hotel would be a classic case for why AirBNB thrives - it is a relic - so many management layers and little care. However, we like staying at hotels so I would pick something a lot more modern in Chicago. And it probably wouldn't be a Hilton! Collapse
Five stars for location and room renovations/ three stars overall
Stay Date: 08/2017, Bob1600 wrote this review.
Hotel location is great. It's around a mile to the South to the museum campus. Hotel is huge with 1,500 rooms. Holds lots of conventions. Executive Lounge did not offer any amenities as other Hilton hotel lounges. Food choices in hotel were limite… See more
Hotel location is great. It's around a mile to the South to the museum campus. Hotel is huge with 1,500 rooms. Holds lots of conventions. Executive Lounge did not offer any amenities as other Hilton hotel lounges. Food choices in hotel were limited and overpriced for average at best food quality. We went offsite many times during our four night stay. Collapse
Stay Date: 08/2017, familymiko wrote this review.
From check in to check out the Chicago Hilton was a disappointment. Business travellers take note - the Executive Lounge is gone. We booked an Executive Room and expected a lovely breakfast in the lounge area, maybe drinks, only to be told the Loun… See more
From check in to check out the Chicago Hilton was a disappointment. Business travellers take note - the Executive Lounge is gone. We booked an Executive Room and expected a lovely breakfast in the lounge area, maybe drinks, only to be told the Lounge was gone "as of last week." The coupons to the convenience shop did NOT make up for this. Rooms were given to us late, then not properly serviced and the prices in the hotel were sky high. The level of service expected from such a prestigious Hilton property were so subpar it was shocking. And we have stayed at many Hiltons worldwide. Collapse
ATTENTION - CHECKIN WITH CREDIT CARD WHILE BOOKING !
Stay Date: 08/2017, ramesh r wrote this review.
I had booked with my credit card which was charged to my room 1363 and again during check in I was asked to pay for the duration of my stay which was " Breach of trust " being HH member .I had to speak to the Front office for refund amount . the room… See more
I had booked with my credit card which was charged to my room 1363 and again during check in I was asked to pay for the duration of my stay which was " Breach of trust " being HH member .I had to speak to the Front office for refund amount . the room and the ambiance of the property is par excellence expect the Room service. Even after repeated request for the replenishment of Tea / coffee sachets they said they had shortage of staff which is not expected from HILTON which is a Global brand.i would not recommend this property ! Collapse
Great hotel in Michigan Avenue with reasonable rates!
Stay Date: 08/2017, bkgrigsby725 wrote this review.
Very nice hotel, friendly staff, clean rooms, nice pool/hot tubs! Would choose this hotel again! It's conveniently located near the museum end of Michigan Ave! We had a room with two queen beds and two bathrooms ~ which is nice when you have two sist… See more
Very nice hotel, friendly staff, clean rooms, nice pool/hot tubs! Would choose this hotel again! It's conveniently located near the museum end of Michigan Ave! We had a room with two queen beds and two bathrooms ~ which is nice when you have two sisters sharing a room!! Collapse
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