Grand Beach Hotel Surfside
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The Grand Beach Hotel Surfside is nestled between Miami Beach and Bal Harbour, just minutes away from the attractions and excitement of South Beach. Search for a bargain at the Bayside Marketplace, soak up the sunshine on one of the tropical beaches or absorb the culture at the famous Art Deco District.
All of the guest rooms at the Grand Beach Hotel Surfside are light and modern in design and feature a wide range of amenities to ensure you have a great stay. Each room includes wireless internet connectivity, an in-room dining option, a hairdryer, ironing facilities, 2 flat-screen TVs and a private bathroom with luxury bathroom products.
Dine al-fresco at the French-inspired restaurant or refresh with an espresso or gelato at the Espresso/Gelato Bar. Alterntaively, guests can enjoy stunning rooftop views whilst sipping on a signature cocktail at the Sky Bar. The hotel is also home to a luxurious spa, a boutique gift shop, a fitness centre, a cosy library area and swimming pool.
Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Mini bar
- Room Service Not 24hr: Yes
- In Room Safe
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Outdoor Pool Free: No
- Treatment Rooms
- Jacuzzi Free: No
- Gym Free: No
- Name: MIAMI INTERNATIONAL AIRPORT
- Distance: 24.4 kilometres
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Miami International Airport Distance: 24.4 kilometres
To view our full selection of accommodation in Miami/Keys Area, view our hotels in Miami/Keys Area page.
TripAdvisor Traveller Rating
- Overall: based on 2128 reviews
- Sleep Quality:
Stay here if you don’t mind truly terrible service
Stay Date: 02/2019, 611bruces wrote this review.
As a repeat customer of the Grand Beach Surfside, I am stunned to see how a pretty solid hotel has simply gone off a cliff in terms of service. Simply put, I couldn’t get my room cleaned and kept getting the run around when I asked for the problem t… See more
As a repeat customer of the Grand Beach Surfside, I am stunned to see how a pretty solid hotel has simply gone off a cliff in terms of service. Simply put, I couldn’t get my room cleaned and kept getting the run around when I asked for the problem to be addressed (ie, clean my room!!). Over my 4 day stay they failed to clean my room on 2 different days. This was after repeatedly calling the front desk, speaking with numerous housekeepers, calling housekeeping many times, speaking with various managers, etc. There is not a single person who works at this hotel who provided good service - I begged well over 10 different employees to help me handle this simple problem. Do yourself a favor and stay at another nearby hotel if you want a clean room or go with an AirBnB or VRBO if you don’t mind cleaning up/making your bed while on vacation. Collapse
Horrible front desk and management
Stay Date: 02/2019, 721tamarl wrote this review.
Nice facility BUT management and the folks who staff the front desk are truly horrible. Worst service I’ve had at a hotel by far, and this is including barebones motels. It’s a shame because the location and rooms are nice.
Nice facility BUT management and the folks who staff the front desk are truly horrible. Worst service I’ve had at a hotel by far, and this is including barebones motels. It’s a shame because the location and rooms are nice. Collapse
Average with great bar service
Stay Date: 02/2019, Y6084LHmikes wrote this review.
We stayed for 4 nights in February and were happy with our stay. The price did not match the service, but did match the location. Nothing was necessarily “bad,” but the service in general was average. Independent of this was the rooftop bar and pool … See more
We stayed for 4 nights in February and were happy with our stay. The price did not match the service, but did match the location. Nothing was necessarily “bad,” but the service in general was average. Independent of this was the rooftop bar and pool area. Our bartender Kal was outstanding. He was personable and customer oriented without appearing fake, but rather genuine. I would say his service on night one made my wife and I return to the bar on the following nights of our stay for a night cap, and would plan on returning again. Thank you Kal for exceeding our expectations! Collapse
Awesome hotel. Terrible service
Stay Date: 02/2019, PizarroTravels wrote this review.
Well my husband and I decided to spend our honeymoon at this hotel particularly because there's many memories we share here. We are leaving tomorrow morning and must say we had many good experiences and well some we weren't too happy with. Im pregnan… See more
Well my husband and I decided to spend our honeymoon at this hotel particularly because there's many memories we share here. We are leaving tomorrow morning and must say we had many good experiences and well some we weren't too happy with. Im pregnant so I wanted certain stuffs to be done correctly. Our server was beyond rude and seemed to have had a terrible day, she gave us that impact the whole time. Brook. We felt like it was better to walk inside and grab drinks ourselves and decided to have lunch at the restaurant. Terrible!!!! What a different ambience, Treat and even hospitality our server Hanna was amazing. We will be back just for her ! Overall the hotel was clean and very happy with our room. View was right in front of the beach and I couldn't be any happier. Room service was accurate and food was excellent. They need to change some staff members and they will be just fine other than that this hotel is amazing ... Collapse
Amazing, relaxing, friendly
Stay Date: 10/2018, idsd wrote this review.
Can’t speak highly enough about his hotel, it was wonderful and if we ever go back to Miami, it will certainly be top of our list. We were in room 1184 and the views were stunning. When booking you need to be careful of what side you book. We had … See more
Can’t speak highly enough about his hotel, it was wonderful and if we ever go back to Miami, it will certainly be top of our list. We were in room 1184 and the views were stunning. When booking you need to be careful of what side you book. We had city view which has the sunset, the sea view has the sunrise, but the unspecified rooms are at the sides and you just look straight into the buildings next door. Its the first time we have had a room with two TVs, two showers and two toilets, it was more like a mini apartment. It didn’t have a kitchen but had a fridge and tea/coffee making stuff was there. If you walk to the next street that runs parallel (Harding Ave) there are a number of restaurants and a couple of supermarkets, Publix is the closest and CVS is a little further along. I would highly recommend Flannigan’s restaurant, absolutely superb ribs! If I had to make a complaint about the room, it’s that it did not have drawers and had very little hanging space. Although there are 2 double wardrobes, half of one was locked as it houses the AC unit (which was so quiet we didn’t know it was there but when you go onto the balcony you can feel the heat from the vent). The other half of that wardrobe had the safe in, so there was only half of the half a wardrobe for hanging. No drawers in the bedside cabinets either which is a rarity. The restaurant is recommended for all meals. We found the prices quite comparative to some of the restaurants outside but the pleasant views of sitting on the patio looking out to sea through the palm trees was idyllic. The beach is literally a stone’s throw and once on the beach they supply you with a sunbed and umbrella but the daily resort fee is quite high – although comparable to other local hotels. Beach towels are available from the pool area. Waiter service is available on the beach but at a cost. Collins Ave is approx. 13 miles long and is quite a way from South Beach. We hired a car for 3 days and I have to say, it is well worth it if you want to see any of Miami. It’s valet parking only at the hotel and it is expensive but, again, that’s the norm in Miami but there are one or two public car parks nearby. Highly recommend the Wynwood Walls as well as Bayside Marketplace and of course a stroll along South Beach to see the art deco buildings is a must. We would say though be careful of the road tolls. They are rather clever in that you don’t actually know you are going through a toll because there are no booths but your registration plate is photographed and then you get charged on the credit card. We were a bit extravagant using the car (we drove to the Everglades one day and Key West the next) and ended up with a $40 toll charge. Collapse
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