Grand Beach Hotel Surfside
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Description
The Grand Beach Hotel Surfside is nestled between Miami Beach and Bal Harbour, just minutes away from the attractions and excitement of South Beach. Search for a bargain at the Bayside Marketplace, soak up the sunshine on one of the tropical beaches or absorb the culture at the famous Art Deco District.
All of the guest rooms at the Grand Beach Hotel Surfside are light and modern in design and feature a wide range of amenities to ensure you have a great stay. Each room includes wireless internet connectivity, an in-room dining option, a hairdryer, ironing facilities, 2 flat-screen TVs and a private bathroom with luxury bathroom products.
Dine al-fresco at the French-inspired restaurant or refresh with an espresso or gelato at the Espresso/Gelato Bar. Alterntaively, guests can enjoy stunning rooftop views whilst sipping on a signature cocktail at the Sky Bar. The hotel is also home to a luxurious spa, a boutique gift shop, a fitness centre, a cosy library area and swimming pool.
Facilities
Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
Bedroom Facilities
- TV
- Tea and Coffee Making Facilities
- Wi-Fi
- Internet Access
- Mini bar
- Room Service Not 24hr: Yes
- Hairdryer
- In Room Safe
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
Leisure Activities
- Outdoor Pool Free: No
- Treatment Rooms
- Jacuzzi Free: No
- Gym Free: No
Travel Facilities
-
Nearest Airport
- Name: MIAMI INTERNATIONAL AIRPORT
- Distance: 24.4 kilometres
Family Facilities
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
Travel Facilities
- Nearest Airport Name: Miami International Airport Distance: 24.4 kilometres
To view our full selection of accommodation in Miami/Keys Area, view our hotels in Miami/Keys Area page.
Reviews
TripAdvisor Traveller Rating
- Overall:
based on 1633 reviews - Location:
- Sleep Quality:
- Rooms:
- Service:
- Value:
- Cleanliness:
Yin and yang
Stay Date: 04/2018, anita w wrote this review.
This review is all about pluses and minuses. Plus side - we were granted an early checkin upon arrival in for our 3-night long weekend stay Minus - the room was not made up, was much smaller than anticipated, and was looking onto an aging condo.… See more
This review is all about pluses and minuses. Plus side - we were granted an early checkin upon arrival in for our 3-night long weekend stay Minus - the room was not made up, was much smaller than anticipated, and was looking onto an aging condo. Plus - we were immediately upgraded to a much bigger room with 2 bathrooms and with a small sitting area, and with a better side view. Bathrooms however show they age and will need upgrading very soon. Plus - the adults only roof top pool deck, where we went foraging for food in the midday, was well equipped and pleasantly quiet, with a great view, good service and satisfactory food and drinks. Minus - the one working elevator was so horribly overburdened and so slow that going to retrieve sunglasses from our room below was unthinkable. This was a major inconvenience which was thankfully resolved by the next day when 3 elevators again functionned. Plus - verdant outdoor area with picturesque tall mature palm trees and breakfast served at tables set up on the sandy grounds. Minus - the pool is absolutely tiny and filled with kids, and most likely cannot be expanded by the hotel owners unless these beautiful trees were sacrificed. So it is either the sandy beach, or the roof deck pool for cooling off and swimming. Big Plus - 5 minute walk to the Bal Harbour shopping centre, where we took many of our daytime meals. Minus - the food at Grand Surf is more of the sandwiches and ice cream variety. The Greek restaurant poolside at the nearby St Regis was wonderful . Minus - the hospitality room was not available for our late checkout although we were told it would be available. Minus - the valets, although very helpful, misinformed us of the taxi transit time to Miami International and we almost missed our flight. Perhaps it was our fault for not specifying Miami International versus another local airport ? So a lot of ups and downs. You decide what is important to you and what is not. Collapse
Eduardo at the front desk
Stay Date: 04/2018, chaya s wrote this review.
Eduardo is amazing! He goes beyond the call of duty!!! He will make sure you have the most pleasant stay!!! He went out out of his way for us when we wanted to change rooms for a better view and he gave us all the time and patience and some more.
Eduardo is amazing! He goes beyond the call of duty!!! He will make sure you have the most pleasant stay!!! He went out out of his way for us when we wanted to change rooms for a better view and he gave us all the time and patience and some more. Collapse
Super hotel
Stay Date: 04/2018, Sunnydogs wrote this review.
Stayed for 3 nights and would have happily stayed for another 3! ++ Very comfortable, large bedrooms Super easy access to beach Good and very reasonably priced food / extras Lots of space in public areas Free yoga lessons We found all staff to be ver… See more
Stayed for 3 nights and would have happily stayed for another 3! ++ Very comfortable, large bedrooms Super easy access to beach Good and very reasonably priced food / extras Lots of space in public areas Free yoga lessons We found all staff to be very friendly - - The swimming pools are small - but you do have the ocean on your doorstep A quieter alternative to South beach and we would definitely stay here again Collapse
Nice property which deserves much better staff, service and maintenance
Stay Date: 04/2018, GabeL73_11 wrote this review.
A very nice property and building in front of a nice stretch of beach. Spacious rooms, very nice decor overall, nice roof-top adult only pools and bar. Service is mediocre. Maintenance of the hotel is subpar with the risk that the property will deter… See more
A very nice property and building in front of a nice stretch of beach. Spacious rooms, very nice decor overall, nice roof-top adult only pools and bar. Service is mediocre. Maintenance of the hotel is subpar with the risk that the property will deteriorate fast. Pool area at the ground level is nicely appointed but way too crowded and not well cleaned. Water in the two pools is very murky (clearly filtration system is inadequate versus the load) and the pool had to be shut down during our stay as water was unhygienic and had to be drained. Guests are also contributing to the mess by discarding papers / cups etc on the ground and staff is not bothered much with keeping things in orders. Patio furnitures is not regularly cleaned. Restaurant is overpriced versus quality of food. Breakfast is overpriced and quality poor. Hotel should really teach its staff how to prepare a decent coffee and cappuccino (they use nespresso so it should not be that difficult- yet the coffee/cappuccino are terrible!!) Location: Surfside is a relatively quiet area so good for families but the downside is that there is not much entertainment at a walking distance. The Bal Harbour Shops (one of the most upscale mall ever where one can find all the finest brands) is two blocks away. Some good restaurants there but pricey. Overall, with a bit more of attention by the Hotel staff / manager this property could really shine. It requires better trained and more enthusiastic staff and some investments in maintenance and proper cleaning equipment. Collapse
We loved this hotel
Stay Date: 03/2018, Sandra C wrote this review.
We stayed here prior to cruise and loved it. Check in was easy and our rok. Wasn't quiet ready so Maria gave us a drink voucher and we sat at the bat and she came and found us with our key. The foyer is lovely and bright and free water is available. … See more
We stayed here prior to cruise and loved it. Check in was easy and our rok. Wasn't quiet ready so Maria gave us a drink voucher and we sat at the bat and she came and found us with our key. The foyer is lovely and bright and free water is available. We found our room. With no problem and wow was huge. 2 bathrooms and lounge large bedroom and large balcony with view of the ocean and the children's pool. The only snag balcony not private but that didn't worry us. We went to have a look at the pool on the roof. This was lovely large beds and canopies. 2 spa pools and veiws over the city and ocean. We did use this the next day. The service was good and we has light lunch which was excellent fruit and cottage cheese is my new favourite!!!. Drink service very good. You can rent a large cabana for 20 dollars a day but the sun beds are good. No children allowed up here so it's quiet. The back of the hotel leads to the beach and wow the beach is clean and quiet romantic especially as the sun is going down. We had room service which wasn't food other wise it would have been a 5 star. The food was cold on arrival but this was sorted. We had bed and breakfast and ate in the restaurant. Billy Ho is a staff and very warm and welcoming. He is very attentive as are all the staff. The food choice is good and the omelette station is excellent and the gentleman making then was very helpful on the area bit to mention the best omelette ever. The fruit and pastries fresh and I has poached eggs which were perfect. Check out was easy and the bell man got us a taxi to the port. Def stay again we have stayed in some great iconic hotels around the world and this is up there. The linens are excellent and bed so comfy and pillow were very good quality. Bathroom toiletries very good standard. And shower very good. Was nice to have 2 tv one in the bedroom and one in the lounge area Collapse
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Star Rating Description - Hotel
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