Gran Melia Don Pepe
(Marbella (Costa del Sol)) 5 5 Star:
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The exquisite deluxe property Gran Melia Don Pepe, one of the Costa del Sol's most famous resort hotels, is situated directly on the beach and a short stroll from the city centre of Marbella as well as being just 35 minutes away from Malaga Airport. The recently fully refurbished hotel features beautiful rooms with magnificent views and modern amenities in addition to excellent restaurants, bars, snack bars, swimming pools, gym, aerobics classes, 2 tennis courts, 2 Jacuzzi's, sauna, steam bath, and massages and many activities.
To view our full selection of accommodation in Marbella & Area, view our hotels in Marbella & Area page.
TripAdvisor Traveller Rating
- Overall: based on 1881 reviews
- Sleep Quality:
Amazing Hotel and superb team!
Stay Date: 02/2018, Tonejo1 wrote this review.
I just returned from an amazing break at Melia Don Pepe. I chosen the Hotel after reading all the positive reviews, I can confirm that all the 5 stars reviews are true and more! We booked a room at the Red Level, when we arrived we received a ver… See more
I just returned from an amazing break at Melia Don Pepe. I chosen the Hotel after reading all the positive reviews, I can confirm that all the 5 stars reviews are true and more! We booked a room at the Red Level, when we arrived we received a very personal greeting, a member of the team met us at reception and she took us to the first floor and took care of the suitcase and the paperwork while she sat us at the terrace and offered some drinks. Another team member took us to our room and after a few minutes we received a birthday cake and a bottle of Cava. It was my birthday :) We traveled all night then we decided to have a nap, but unfortunarly we were disturbed by some noise from renovation very close to our room. My husband decided to wait until the following morning to report the noise but I really did not want to ruin a single moment of my holiday. I wrote a small email reporting the issue and after less than an hour we received a phone call from Monica apologizing about the noise and offering to move us to a different side of the hotel. 3 Porters arrived within 10 minutes and took all suitcase to our new amazing upgraded junior suite with sea views! We were so happy that they managed to accommodated us to no just another room on the other side but an upgraded one. The following day Monica called again to make sure we were happy with the room. We are delighted. We went out for dinner to Puerto Banus and Marbella, around 10 euros each trip, but it was very quiet then we ended every night having drinks at the Hotel enjoying the live music. Breakfast was really nice and the team could not be more attentive, you did not need to ask for anything, your needs were always meet in advance. We are planning a trip this summer and we are defiently coming back to Don Pepe. I can't wait to return. Please thank to all the team, they were amazing!! Wayne y Maria Collapse
We keep coming back for more
Stay Date: 01/2018, Terry R wrote this review.
We have lost count of the number of visits we have made here. It remains an outstanding hotel with outstanding staff in an outstanding location. Some of the furniture in the rooms is now very outdated but we understand this is being addressed this ye… See more
We have lost count of the number of visits we have made here. It remains an outstanding hotel with outstanding staff in an outstanding location. Some of the furniture in the rooms is now very outdated but we understand this is being addressed this year. I include a reference to it as reminder to the Melia Group that you need to keep investing in this place. The Red Level team are an excellent group of people lead by Abel (someone who understands fully the concepts of service and hospitality). He has been very kind and helpful to us on more than one occasion. Monica, Irene and of course Vanessa are true professionals as is Rafa down at the pool. Nosotros disfruta mucho nos vacciones en Gran Melia Don Pepe. Saludos! Whilst we were there FC Basel football team were staying at the hotel. 40+ of them nice polite guys. Over several days no issues with them a credit to their club. They left and the following day a large group from Wolverhampton Wanderers FC arrived. I hope their football is better than their manners. Swearing shouting whistling and shouting up from the pool to their mates several floors up in the hotel cat calling etc. They turned it into a 2 star experience for some of the time. My wife is so strange for some reason she did not want to hear a group of young guys swearing loudly in the hotel bar in the evening so we left without ordering. I mention this because sometimes the hotel has a conflict between its corporate and private clients interests. I feel this could have been addressed by better (discreet) monitoring and liaison with the management of Wolves to give them the opportunity to provide the guidance to their players that had either not been provided in the first place or which was beyond the players ability to retain Collapse
Good Hotel with nice view on the sea
Stay Date: 12/2017, TravelInside wrote this review.
The Gran Melia is an old hotel nicely revamped in the last years. I had a good class room with nice view on the sea and the room service was very attentive and fast. The breakfast buffet had good products , local and international. Overall, all what… See more
The Gran Melia is an old hotel nicely revamped in the last years. I had a good class room with nice view on the sea and the room service was very attentive and fast. The breakfast buffet had good products , local and international. Overall, all what you expect from a 5 star hotel Collapse
Stay Date: 12/2017, Aron S wrote this review.
We really feel at home. We can only speak well of this hotel: its location, its facilities, the food ..., but all that would be of little value if it were not backed by an excellent human team. Friendly, helpful, affectionate ... I would like to high… See more
We really feel at home. We can only speak well of this hotel: its location, its facilities, the food ..., but all that would be of little value if it were not backed by an excellent human team. Friendly, helpful, affectionate ... I would like to highlight Monica from the "Red Level" department, a charming girl who did not hesitate to help us with everything we needed to make our stay even more pleasant, thanks Monica. I have no doubt that we will return to this hotel more than once. An unforgettable experience. Collapse
Penthouse Suite The Best View in Marbella
Stay Date: 12/2017, Maggie M wrote this review.
We stayed in one of the Two penthouse suites the hotel has to offer and for us the outstanding unobstructed View across the Mediterranean Sea From the extra large terrace was the piece de resistance. The terrace was surrounded by clear glass (giving… See more
We stayed in one of the Two penthouse suites the hotel has to offer and for us the outstanding unobstructed View across the Mediterranean Sea From the extra large terrace was the piece de resistance. The terrace was surrounded by clear glass (giving you the feel of being on a cruise ship) furnished with table,chairs,Sun loungers jacuzzi and private bar. Fortunately for us the weather was clear and even without the binoculars the hotel supplied for us ( on request) the view of the African coast line and Gibraltar were evidently clear. As we stayed over New Years Eve we chose to see it in on our terrace which did not disappoint as the fireworks from Marbella to the left of us and Puerto Banus to the right filled the evening sky. You couldn’t wish for a more perfect spot Magical The suite itself was stylish with out being fussy or clustered with everything you would need including a very comfortable sofa (unusual ) The Bedroom was similar in style with comfortable bed, small closet but ample The bathroom was disappointingly small with a tiny shower not really up to the standard you would expect from a suite of this size, but the rest of the suite with its huge glass windows which opened on to the terrace or balcony overlooking the pool /gardens and med made up for this. Staff in all parts of the hotel were courteous, efficient and friendly as you would expect in a 5* Hotel (but don’t always get). The whole hotel was Exceptionally clean and tidy including the pool area and lovely gardens (with banana trees) We only called in the Red Level Lounge a couple of times other than when we checked in/out to make restaurant reservations so difficult to comment to much on the services they offer, I am sure the quality of service the lounge offers would again have been to a high level. T Bone Grill And Tahhni restaurants are superb and definitely worth a visit or two as is Cappuccino perfectly positioned opposite the beach. The position of the hotel is probably the best in Marbella walking distance to the centre or a short drive to numerous excellent restaurants. The Hotel manager was quick to respond to a small problem that we encountered and did so in a professional courteous manner. Collapse
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