(Playa del Ingles (Gran Canaria))
3 3 Star:
Search for room availability
This centrally situated hotel is famous for its relaxed atmosphere. The hotel has spacious gardens with a large swimming pool, children's pool and Jacuzzi. The hotel bedrooms are spacious and well equipped with television, fridge, safe and balcony/terrace area. The hotel is well known for its new relaxation spa treatments and its sauna and Jacuzzi.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Mini bar
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Tennis Free: No
- Sauna Free: No
- Solarium Free: Yes
- Steam Room Free: No
- Gym Free: Yes
- Name: LAS PALMAS
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Restaurant (Jacket and Tie required)
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Airport Name: Las Palmas Distance: 20 kilometres
To view our full selection of accommodation in Playa del Ingles, view our hotels in Playa del Ingles page.
TripAdvisor Traveller Rating
- Overall: based on 1454 reviews
- Sleep Quality:
Great time had would def go back!
Stay Date: 06/2017, BrianLynn2010 wrote this review.
Just back from a great holiday with my wife and two kids (3+4). We really enjoyed our time here especially the pools. Both pools were nice and warm which was a plus as last holiday in Majorca they were freezing and it put the kids and wife off going… See more
Just back from a great holiday with my wife and two kids (3+4). We really enjoyed our time here especially the pools. Both pools were nice and warm which was a plus as last holiday in Majorca they were freezing and it put the kids and wife off going in to much. Anyway they were warm and we could always find sunbeds beside them. I was putting towels down to make sure but there were always plenty sunbeds available all day. Pool bar had fast food style snacks. We took diluted juice to add to water for the kids instead of the fizzy stuff. Didn't use the kids club but it was available. Bar staff was ok but could do with a few more serving. Food was ok, could always find something just not the greatest if you are fussy. There is a free bus to playa del ingles and masapalomas beach from hotel. Taxis are cheap, we took one to palmitos park and was only 14euro. Room was large and spacious with a great view. (802). Top floor first off the lift and got the sun all day till it went down. There was a kids disco for a half hour at 8 then wait till night entertainment which was every night and varied. We would stay again if going to Gran Canaria! Collapse
Excellent hotel, great value for money!
Stay Date: 06/2017, kirsty a wrote this review.
Just returned from a week all inclusive at this hotel, and was really impressed. * Food: fantastic choice for breakfast, even better at lunchtime as you could either use the pool bar for light snacks such as toasties, hot dogs and chips, the main r… See more
Just returned from a week all inclusive at this hotel, and was really impressed. * Food: fantastic choice for breakfast, even better at lunchtime as you could either use the pool bar for light snacks such as toasties, hot dogs and chips, the main restaurant for buffet style lunch, or the other bar outside for a more formal meal such as squid, chicken, steak on the stone (which is highly recommended!). There was plenty to choose from in the evening in the restaurant, although to be honest I did feel it was slightly repetitive... but it must be difficult to cater for everyone's needs and I always found something that I liked! * Rooms/ Cleanliness - excellent. Found the hotel area and our room to be kept spotlessly clean. The maids did a fantastic job cleaning our rooms every day and were really friendly. * Staff - the only negative comment I have is some of the waiters in the outside bar/ restaurant. If you were all inclusive it was extremely difficult to get their attention as they were always heading towards the half board customers (ie; that were paying). I had read this numerous times on trip advisor though so was half expecting this to happen - so helped myself to drinks most of the time so I wasnt waiting too long - although we had to wait a while to be served lunch one day, it was worth the wait. * Facilities- great! Ping Pong and Mini Golf available for little or no deposit, adventure playground for the little ones, x4 pools/ jacuzzi's outside (I recommend the waterfall pool/ jacuzzi) including a splash pool for the kids. The SPA is amazing, we visited almost daily as it was so relaxing... definitely worth a visit. For some peace and quiet, the roof top terrace jacuzzi is a must. * Location - 5/10 minutes walk to the Yumbo centre, 15 mins to the beach... a steady walk down but might be too much for young children/ elderly to walk back up but taxi's are cheap and there is a regular bus service running from the hotel to/ from the beach. * Entertainment - plenty of entertainment in the day around the pool (the usual water polo etc.). At night we were entertained once by "Elvis" which was good - although I wasnt impressed with entertainment the rest of the week at all.... wasnt for me. All in all I would definitely go back to the hotel, it's great value for money considering the quality of the food, drinks and the SPA facilities. Plenty for all to do of all ages. Collapse
Good hotel if your over 50!
Stay Date: 06/2017, ZD92 wrote this review.
We are currently staying at the hotel, five days into our week stay. We are a couple in our mid twenties. Check in was quick & the service was good, as we arrived after the restaurant had closed they kindly reopened it for us with a few cold offering… See more
We are currently staying at the hotel, five days into our week stay. We are a couple in our mid twenties. Check in was quick & the service was good, as we arrived after the restaurant had closed they kindly reopened it for us with a few cold offerings. The best thing about this hotel is the rooms & of course the spa centre which is absolutely amazing, such a credit to the hotel! We've been in there everyday. The rooms are exactly as pictured on websites which is refreshing. I agree that all other areas could do with some modernisation. If you're English & under 30 then this hotel isn't for you.. the entertainment is terrible & the majority of people are German/Dutch. We felt out of place on an evening as everyone was so old, often staring making you feel uncomfortable. We can't fault the food & there is always plenty to choose from with a good variety of dishes, we have no complaints on this front. There is also a small area at the back of the pool whereby you can pour your own soft drinks/beer on the all inclusive package. The pool are is also great, the main pool is huge so we were pleased that this area was good. However the sunbeds are all gone by 9am. It's good value for money but as a young couple we wouldn't return. Collapse
Stay Date: 06/2017, j0rdifreeman wrote this review.
I came to this hotel from the 10th - 17th of June 2017. I went with two of my friends, our ages ranged from 23-36. I have attached 10 pics and have many many more but am limited to how many I can upload. We arrived at 2:30am and the receptionist wa… See more
I came to this hotel from the 10th - 17th of June 2017. I went with two of my friends, our ages ranged from 23-36. I have attached 10 pics and have many many more but am limited to how many I can upload. We arrived at 2:30am and the receptionist was friendly and approachable. They even supplied a buffet for us as we missed dinner (although I was too tired to eat, it was kind of the hotel). The room was spacious, very clean, furnished with comfortable beds and the decoration was pleasant. A good sized fridge and hair dryer included. Two single beds and a sofa bed. All firm but I slept well on them. Air con is actually two ceiling fans in the room. They supplied sufficient coolness to the room however if I fall asleep with air con on, I wake up with a cold but with the heat, you needed the fans on all the time. The shower was amazing!! Really big and a power shower. There was a shower head and two separate shower compartments which also shot out water. It was lovely. You are supplied with soap bars and towels which are changed every day along with your room which is cleaned every morning (if you are in and sleeping or wish not to be disturbed, the maids will come again in the early afternoon). Bring your own towels as the towels supplied in the bathroom are small. Besides you do need your own towels for swimming, sun beds or the spa facilities if you use any of them. The pool was nice and cool which was so refreshing after a hot day in the sun. It was spacious and there was also a children's pool (if you ate like me and prefer not to having screaming kids around you, then it's ideal). The spa is amazing!! Heated pool, waterfall features through out. Ice room that you walk through (be aware it's very slippery). There is a Dead Sea section which is beautiful. You lay in a pool and float around. It's very sensory based. The water is full of salt to help you float (don't get any in your mouth or eyes lol). There are sun loungers within the spa if you want lay around (the spa is completely free of charge unless you wish to book a treatment like a massage etc) the massages are reasonably priced. I had a 30 min massage with the woman masseuses (there is one woman and one man, you can specify if you prefer a certain sex) and it was great. There is a jacuzzi, steam room, sauna and several water features that shoot out water on your back or where you can lay down and almost have a power shower on the back of your body. Wifi was fine. I was always connected with full bars and I stayed on the fourth floor of the hotel. The only problem I had was when your phone locks, it disconnects the wifi but that's barely an issue, lets be honest. Videos will not load. Content like status updates, pics and text will load fine but videos buffer for a very long time so be aware if you attempt to watch Netflix or YouTube for example. Majority of the staff were friendly and approachable. However, the two staff members I want to mention are firstly, an amazing young Spanish waitress called Iris. She went above and beyond. Anytime me and my friends would finish a drink, she would instantly be there with another. She was such a caring and compassionate woman. Always friendly and always shouted "Ola Chicas" whenever we passed. She deffo deserves a promotion!! A maid we always had come to our room (unfortunately she didn't speak a word of English so I didn't get her name) however she was so lovely and always smiling. Very happy doing her job and if I had been less ignorant and learned Spanish, I am sure we would have had many pleasant conversations. We went all inclusive meaning unlimited access to food and drink. Availability of food is shown below: Breakfast 7:30am - 10:00am Lunch 13:00pm - 15:00pm Dinner 17:45pm - 21:00pm Outside bar/terrace for lunch 13:00pm - 16:00pm Pool bar for snacks 11:00am - 16:00pm Food in the restaurant was okay. I felt that the Germans were catered for more personally but hey ho. Breakfast foods included the likes of "full English" (bacon, eggs scrambled or friend, sausages, baked beans and potato chips) croissants, toast and cereal. Lunches and dinners were varied but here's a few things I either ate myself or saw being served, chicken, pork steaks, burgers, chips, spag bol, veal, meats stewed in wine sauces, lasagne, vegetables such as broccoli peas and carrots, potato slices topped with bacon & cheese, tons of salads and mixes of potato salads and rice salads, so much fish... if you like fish then you are sorted out lol. Deserts included variety of cakes, fruit and an ice cream bar which was very favourable. I would recommend eating on the terrace/outside bar (not to be mistaken with the pool bar) they serve meals such as a steak on a hot stone (yum - however if you don't like blue, rare or medium rare steak you best off getting the pre cooked steak). They served pasta dishes such as spaghetti carbonara and spag bol, breaded chicken and chips, garlic bread, fish, chicken nuggets etc. However saying this again it seemed the Germans are served before the English. Maybe it's just a hotel policy lol. We once waited nearly 35 mins just to get severed then another 25 wait for our food and then another 10 mins after that to get our drinks which we ordered first lol. Alcohol.. now I am limited to what I like to drink but will mention the drinks I either had or saw others drinking (which were free to all inclusive customers) *Malibu (but it's called coconut liquor there) *Beer *Peach schnapps (again this is called peach liquor) *Vodka *Bacardi *Cocktails - Pina colada, sex on the beach, a hotel special called the Gran Canaria, daiquiri, Sangria and many others but I can't remember the names *Wine *Champagne The pool bar served foods such as toasties, burgers, hot dogs and chips. Soft drinks included Coke, Coke Zero, Fanta orange and Fanta lemon, lemonade and chocolate milk. Coffee: Irish, iced and cappuccinos etc. Hot chocolate and tea (however the tea was crap). The roof of the hotel has a jacuzzi and sun loungers on, although we didn't manage to get up there, I heard positive things and am sure the view is stunning. The hotel reps were never there and the one day I really needed them to book a scuba diving experience, he never showed up during his set time of 19:00pm-20:00pm and because of this I was never able to do this excursion as it was my last available to do this. The beach was a 20 min walk away from the hotel. Me and my friend love walking so enjoyed finding our own way there. There is a long and steep set of stairs to the beach when you get their so I would advise to use the lifts nearby if you aren't able to use the stairs due to health reasons or just laziness lol. Once you use the lift you walk through a market. Be aware that you will still have to go down a flight of stairs to get to the beach but it's no where near as bad as the other stairs. On your walk towards the beach you are most likely to bump into people trying to sell you stuff. To be honest, they are everywhere. On the beach, in the markets , in the streets and in restaurants. If you aren't interested simply say no thank you and walk away or just ignore them. There's no need to let this get to you. It's simple really and I see a lot of reviews moaning about this. It's life and how some make a living. Shut up and walk on past lol. Simple. I recommend the beach, it's beautiful but gets busy after 11am. It dies down after 17:00pm time. If you want to jet ski, parasail, surf, scuba dive, dolphin tours, snorkel or do various boat excursions then this is the place for you. I will say, try and book excursions through the hotel or licensed stalls/bars. Street sellers will offer you cheaper prices and promise you the world but never deliver. Plus it's safer and more secure to go through the hotel. We went down to Puerto Rico for the day and it's just beautiful. We got the number 36 bus for €2.75 each way, the bus runs every hour. Took about 45 mins to get there. Went to a fish spa and had a massage. Went for cocktails in two places that were great. One restaurant we had food in and it was delicious but I can't remember the name of the place. The other place we went to near the beach was called Cabalitto De Mar and we had the biggest and most delicious Pina coladas there. A awesome girl called Hannah who worked there (Swedish waitress) was so so nice and made me and my friend so comfortable. She chatted away with us for a couple of hours and was just the great example of customer service. She acted like a friend rather than a staff member and we even got a sex on the beach cocktail on the house as we got along so well. Cheap drinks and a beautiful view of the beach. Highly recommend this restaurant! I could go on and on about this place but honestly I had a great experience and would recommended this hotel until I was blue in the face. I hope to return one day. Collapse
Stay Date: 02/2017, KarrenPh wrote this review.
The room was quite big and clean. The location was okey, you easy walk to the beach. Food a bit dissapointing espescially the dinnerbuffé. A lot of elderly people, not so fun when travelling with a 15 year old. Some of the staff very friendly and hap… See more
The room was quite big and clean. The location was okey, you easy walk to the beach. Food a bit dissapointing espescially the dinnerbuffé. A lot of elderly people, not so fun when travelling with a 15 year old. Some of the staff very friendly and happy others not so much. The underground spa was nice and we enjoyed that a lot, the same with the roof top where you could sunbade, pool area and hotel sourrondings clean and nice. The room, spa and roof top were the best parts about the hotel. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.