Element New York Times Square West
(New York) 4 4 Star:
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The 4* Element New York Times Square West is situated in the heart of Manhattan with many of the cities attractions within walking distance such as Madison Square Gardens, Bryant Park and bustling Broadway theatre district. The Museum of Modern Art, Central Park Zoo and an abundance of dining options are all close by.
The spacious guest rooms at the Element New York Times Square West come complete with signature Westin Heavenly® beds, 32” LCS TVs, fully-equipped kitchens, an oversized spa shower and workspace.
The hotel's complimentary state-of-the-art fitness centre and healthy food options all help to keep you at your best whilst on your short break. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.
Hotel Facilities & Services
- Total Rooms Number: 411
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $60.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.6 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.6 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 4338 reviews
- Sleep Quality:
Stay Date: 02/2018, asbidock wrote this review.
First of all, pay zero attention to those reviews that just crush this hotel because of the elevators or breakfast. My daughter and I spent 4 days and 3 nights Feb 10-13 and everything went great. The elevators never took longer than 5 minutes at any… See more
First of all, pay zero attention to those reviews that just crush this hotel because of the elevators or breakfast. My daughter and I spent 4 days and 3 nights Feb 10-13 and everything went great. The elevators never took longer than 5 minutes at any time. If anyone is expecting a five star breakfast go to a five star restaurant. This is a hotel and not a restaurant, breakfast was fine plus it saved us about $40 a day. The room was very clean, staff did a good job, the location is excellent. We were able to venture out each day and is within walking distance to a ton of great things and is literally 5 minutes from Times Square. It was especially nice because of the location. At night the noise was minimal because it's just far enough away. All in all it was a great stay, value, good FREE breakfast, clean and perfect location. Collapse
Very Comfortable! Cosy!
Stay Date: 02/2018, soniakhemlani wrote this review.
We checked in last Tuesday for a week! Leaving in few days and we are immensely soo happy with our choice! 1- Hotel location is fantastic metro( subway) nearby, bus station( nearby) restaurants, Broadway,time Square name it and u have everything walk… See more
We checked in last Tuesday for a week! Leaving in few days and we are immensely soo happy with our choice! 1- Hotel location is fantastic metro( subway) nearby, bus station( nearby) restaurants, Broadway,time Square name it and u have everything walking distance. 2- we are very happy with the room, it's quite spacious, bathroom very clean and perfect!the beds are comfy too! The Kitchenette was handy too!! 3- the hotel includes breakfast and WiFi. Which was so comfortable, we were very happy with the breakfast service and the great thing was we could bring it up to our room and have it peacefully on the couch. 4- staff very very friendly! smily!receptionists were all very kind! Can't remember the lady's name but she was sooo kind and helpful! Well! Can't add more but for sure will recommend all my family friends to come to Element and ofcourse repeating it on my next visit! Thanks to all the staff of Element Time Square New York Collapse
Stay Date: 02/2018, MikeJet88 wrote this review.
I recently completed a weekend stay at this hotel and had another pleasant experience. From check to in check out, the staff were courteous and helpful. My SPG Platinum status was recognized at check-in, leading to a complimentary suite overlooking t… See more
I recently completed a weekend stay at this hotel and had another pleasant experience. From check to in check out, the staff were courteous and helpful. My SPG Platinum status was recognized at check-in, leading to a complimentary suite overlooking the city skyline. Breakfast in the morning is basic but plentiful, with plenty of hot coffee to start your day! While the elevators do take a bit of time- as noted in previous posts- the average 5 minute wait did not bother me too much. For the right price point, I will gladly stay here again! Collapse
Neat and clean
Stay Date: 01/2018, Sharon H wrote this review.
This hotel is neat and clean and not far from bustling Times Square. Finding family rooms in NY is virtually impossible so we'd booked two rooms with a request they be near each other. We phoned ahead to re-ierate this but of course when we arrived t… See more
This hotel is neat and clean and not far from bustling Times Square. Finding family rooms in NY is virtually impossible so we'd booked two rooms with a request they be near each other. We phoned ahead to re-ierate this but of course when we arrived there was about 15 floors between the two rooms they were suggesting for 2 adults and three children. After some negotiation the hotel staff decided it did infact make sense to co-locate a family and shuffle our room with other travellers yet to check in. It was frustrating that they didn't simply do this or read the requests in the first place. Breakfast here is simple but adequate. It's everything you need to get you going and while other hotels offer more elaborate buffets given the price-point it seemed good value. This hotel isn't going to amaze you but the rates are good and the essentials: heating and a good bed are all present. Room service impressed with the quality clean they did each day. It was busy when we were there and it can take a while to catch a lift so don't leave things until the last minute. Collapse
Great everything, except...
Stay Date: 01/2018, P S wrote this review.
Pros: Really friendly staff, amazing really. The African American Manager told me something that really moved me, he said "welcome Mr. xxxx, it is because of you being a loyal Platinum member, that allows me to have my job here, so please let me know… See more
Pros: Really friendly staff, amazing really. The African American Manager told me something that really moved me, he said "welcome Mr. xxxx, it is because of you being a loyal Platinum member, that allows me to have my job here, so please let me know if you need anything". This is the NICEST thing ever, during the last 8 years of being a Platinum member. Cons: the elevator is a huge issue, plan to wait for at least 14-23 minutes, or even more every day, getting up and down during rush hour. THE WORST: I chose "Green Choice" as I was supposed to stay for 12 nights. On the 5th night, I had to go to Boston for one day, so I called the front desk and asked them to clean my room one-time, so I could come back the next day with a clean room...guess what, THIS NEVER HAPPENED. I arrived at this property at 18:30, called to say my room was never cleaned. Then at 19:15, then 20:00. Guess what, I went downstairs and talked to the Manager on duty. He called the Housekeeping Manager and over the phone, he said 5 minutes, someone from housekeeping will be pulled and clean my room. It was 20:30. I hanged out in the lobby until 21:15, and guess what, my room is still NOT CLEANED. I just called the Manager and told him to forget the whole thing, as I will be leaving this property and move away. I booked the Hilton Garden Inn Times Square South (hopefully it will be better than Element, based on the reviews). Seriously...the whole entire staff team being ruined by Housekeeping. Collapse
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