Element New York Times Square West
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The 4* Element New York Times Square West is situated in the heart of Manhattan with many of the cities attractions within walking distance such as Madison Square Gardens, Bryant Park and bustling Broadway theatre district. The Museum of Modern Art, Central Park Zoo and an abundance of dining options are all close by.
The spacious guest rooms at the Element New York Times Square West come complete with signature Westin Heavenly® beds, 32” LCS TVs, fully-equipped kitchens, an oversized spa shower and workspace.
The hotel's complimentary state-of-the-art fitness centre and healthy food options all help to keep you at your best whilst on your short break. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.
Hotel Facilities & Services
- Total Rooms Number: 411
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $60.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.6 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.6 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 4431 reviews
- Sleep Quality:
Tired, fatigué, cansado - This hotel is exhausting
Stay Date: 05/2018, TravelStuff18 wrote this review.
I stayed at this hotel when it first opened and was very impressed by the rooms and service in the hotel. This property is now very tired. The rooms show wear and tear. My shower did not drain properly so there was always standing water. The black o… See more
I stayed at this hotel when it first opened and was very impressed by the rooms and service in the hotel. This property is now very tired. The rooms show wear and tear. My shower did not drain properly so there was always standing water. The black out shade was broken which is a major inconvenience with Times Square billboards flashing and playing video all night. Condensation from the refrigeration unit left a large puddle on the floor on one side of the bed. The elevators are slow. The floor covering in the elevators are filthy. The walls of the room were marked. The hotel seems to be inhabited by smokers who trail their scent on the elevator. I am an SPG Gold member. There was recognition at check-in but my room was right next to the elevators in addition to all of the problems sited. The hotel staff addressed the issues in a timely manner. The management/owners of this hotel are not investing in upkeep. The staff seems to be trying their best. Collapse
Good location and front desk, very poor house keeping
Stay Date: 05/2018, Wheezela wrote this review.
We stayed at this hotel during a 3 day visit to new York this week. The front desk were very friendly and helpful but the room was filthy when we walked in. The toilet had clearly not been cleaned, there were urine stains on the seat and excrement st… See more
We stayed at this hotel during a 3 day visit to new York this week. The front desk were very friendly and helpful but the room was filthy when we walked in. The toilet had clearly not been cleaned, there were urine stains on the seat and excrement stuck to the inside of the toilet bowl. There was a finger nail on the bedside table and the floor had clearly not been vacuum cleaned as there were bits of toilet paper, dust and dirt visible. Any hotel is allowed a mistake, so I called down to the front desk and asked them to arrange house keeping to sort out the room while we went out to dinner. Regrettably when we returned housekeeping had left extra towels but done nothing to clean the room. This was very disappointing! New York is busy and hotels are in high demand, but that is no excuse for poor service. I agree with other reviews this is a busy hotel and waiting times for lifts were long as they have 40 floors but only 2 guest lifts. The room was compact but hardly unexpected in New York where hotel rooms are notoriously small. However, the room is in need of a touch-up. There were many scratches and marks on the walls and the basin didn't drain properly. The bed was soft and very comfortable, but the pillows were lumpy and not great. The location is good, very close to Times Square, 7th and 6th Avenue, and the 42nd Street metro. There is a Pret a Manger on the Corner as well as a Seven Eleven. Regrettably we won't stay here again. Collapse
Stay Date: 04/2018, gary p wrote this review.
The hotel is within walking distance of the subway and near to Times Square (which was a bit of a letdown) Reception staff were great, the room good, good shower, a kitchenette and a fridge. We had a sideways view of the Empire State building from th… See more
The hotel is within walking distance of the subway and near to Times Square (which was a bit of a letdown) Reception staff were great, the room good, good shower, a kitchenette and a fridge. We had a sideways view of the Empire State building from the 28th floor. The free breakfast was sketchy at best, reasonable selection but as reported before, too many guests for the limited size of the available seating. We never found it an issue as we arrived reasonably early. The issue with the lifts has also been well documented, sometime we travelled 28 floors without stopping, other times 6 - 8 stops. Avoiding the busy times are advisable but mostly it seemed to be the luck of the draw. The plus was that the hotel had free snacks and drinks late afternoon which was well used. Also, a 7/11 near the hotel for supplies. Overall, a decent budget hotel in a good location. Collapse
Great location, average hotel
Stay Date: 04/2018, Felicia K wrote this review.
The location of the hotel is perfect! You are in the middle of everything, there are lots of things going on, restaurants everywhere and good connection to public transport. The hotel itself is not very clean and pretty crowded. The bed however was p… See more
The location of the hotel is perfect! You are in the middle of everything, there are lots of things going on, restaurants everywhere and good connection to public transport. The hotel itself is not very clean and pretty crowded. The bed however was perfect! The shower was also good. One thing I don't understand in Hotels in USA in general is that there is no toilet brush?!? Why is that? Service was not too good, we did not have towels on one day and had to get down to the reception, and were told they could not give them to us, but someone would bring them to the room. Noone came that day, we had to go down again the next morning and were sent back up to the room, and only got the towels because we met one of the staff members who gave us towels. There is breakfast offered, but too many people in the breakfast hall. It is a mass production, so not very cosy. The lift takes ages, especially in peak times. Collapse
Great Midtown location, small rooms
Stay Date: 04/2018, Yaal K wrote this review.
reat location if you wan to stay in midtown Manhattan. Ask for high floor and you also enjoy great view of the city sky line (we where staying on the 36th..) For the downside, the rooms are very small, breakfast is very poor (don't take it if it com… See more
reat location if you wan to stay in midtown Manhattan. Ask for high floor and you also enjoy great view of the city sky line (we where staying on the 36th..) For the downside, the rooms are very small, breakfast is very poor (don't take it if it comes with extra charge), and the elevators are very slow and crowded - sometimes is takes 20 minutes to get up\down to your room ! Collapse
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