DoubleTree Suites by Hilton Walt Disney World
(Orlando) 4 4 Star:
Per Person Per Night
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When staying at the DoubleTree Suites by Hilton Walt Disney World hotel, you are within easy reach of all of the top attractions and travel links in the local area, meaning you can start your adventure as soon as you arrive in the city. Have a fun day out to remember at the Walt Disney World ® Theme Parks, head to the Downtown Disney ® Area for a unique experience, discover the creatures of the deep at SeaWorld ® Orlando or ride the movies at the amazing Universal Orlando ® Resort.
Each of the modern and spacious suites at the DoubleTree Suites by Hilton Walt Disney World hotel offer a separate living room area so you can sit back and relax during your stay. They also include two TVs, a wet bar, a fridge, a microwave, a dining area, room service and Wi-Fi access.
Sample a delicious range of dishes throughout the day at the EverGreen Café before heading to the EverGreen Lounge for a drink with friends. Additional facilities include a tennis court, frequent sightseeing tours, a fitness room, an on-site convenience store and a swimming pool.
Hotel Facilities & Services
- Total Rooms Number: 229
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Multilingual Staff
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Housekeeping (daily)
- Parking at Hotel Cost: $17.00 Per Stay
- Outdoor Pool Free: Yes
- Gym Free: Yes
- Nearest Rail Name: AMTRACK ORLANDO
- Name: Orlando International Airport
- Distance: 13 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
- Restaurant in hotel
- Guide dogs only
- Nearest Rail Name: Amtrack Orlando
- Nearest Airport Name: Orlando International Airport Distance: 13 miles
To view our full selection of accommodation in Orlando, view our hotels in Orlando page.
TripAdvisor Traveller Rating
- Overall: based on 1799 reviews
- Sleep Quality:
Stay Date: 02/2018, voyagemom wrote this review.
There are so many options in the area - choose elsewhere! Really disappointing experience every time we turned around in this hotel. Front desk is very cold and did not acknowledge Gold status. Request for late check out was Noon maximum or another… See more
There are so many options in the area - choose elsewhere! Really disappointing experience every time we turned around in this hotel. Front desk is very cold and did not acknowledge Gold status. Request for late check out was Noon maximum or another $75 and hotel was far from full in February.. Decor in hotel lobby and rooms do not suggest a Disney property. Shuttle bus drove off while we the driver saw we were running after it. Told that it was an "easy" walk to Disney Springs. The 15 minute nondescript walk was impossible on return at 10 pm do to sprinklers everywhere - had to cross very dangerous to cross road in the dark to avoid being drenched. Do not attempt with children. Error on breakfast bill tip. What I put in total was "assumed" to be tip. An investigation had to be launched when I challenged the tip - not the bill. What happened to the customer is right? Especially when it is a TIP that is challenged! Finally - when we asked if buying tickets was the same price as at the park - we were told yes. The next morning - the ticket desk tried to charge us $20+ ticket price at the gate. When we challenged that - they suddenly corrected this...So not impressed - I don't think I will ever return to a Double Tree again. Collapse
Family of 5
Stay Date: 02/2018, JohnBusinesTraveler wrote this review.
We most recently stayed 9 days at the Double Tree Disney Springs. This is a good property for families. They offer suites, transportation to the Disney Parks and Disney Springs, and Disney Extra Magic Hours. This property is “well-traveled” and I … See more
We most recently stayed 9 days at the Double Tree Disney Springs. This is a good property for families. They offer suites, transportation to the Disney Parks and Disney Springs, and Disney Extra Magic Hours. This property is “well-traveled” and I would consider it a heavy volume property. Upon check in we were given 5 frozen cookies and warned not to let the kids bite in to them until they softened up. Our room had some problems when we arrived, namely the shower valve would only flow the hottest water. No cold or warm water at all. We checked in on a Friday evening and it wasn’t until Sunday afternoon that the problem was fixed. This was unacceptable as we have younger children and we were prevented from showering until we had a properly working shower. We returned to our room after the fix to find a cheese plate and some strawberries. This was a very nice gesture but not really an acceptable resolution to the issue. Later in our stay there was a complete backup in the plumbing line which prevented our sink from draining. This only lasted a day or so and then it was draining properly again. This must have affected other guests, not just our sink, as it was fixed without our notifying the front desk. The laundry room is credit card only and is $3 per load. The outdoor pool is heated. The pool area has a bar with food service, hot tub, and work out room. Behind the pool, on the other side of the landscaping is a 6 lane highway. The trees do a good job at blocking out all but the most obnoxious noises, but if you are looking for a quiet retreat this is not the spot. Breakfast at the restaurant was awesome. Karen and Olga took care of us every morning. The food is hot and fresh. They have an omelet station and cute little Mickey Waffles. Karen is a rockstar! She not only took care of our every breakfast need but also offered advice and strategy for visiting the Disney Parks. Unfortunately I can only give this hotel 3 stars because of the service issues with our bathroom, etc. As a Hilton Diamond guest I am familiar with the chain and felt that this property could have done better. Collapse
Looks good on paper
Stay Date: 02/2018, llupyan wrote this review.
We recently went to Disney with our daughter, son-in-law and our granddaughter. My daughter suggested this hotel because it was in Disney. I immediately went to trip advisor to the reviews. Much to my dismay the reviews were largely mixed so I gave … See more
We recently went to Disney with our daughter, son-in-law and our granddaughter. My daughter suggested this hotel because it was in Disney. I immediately went to trip advisor to the reviews. Much to my dismay the reviews were largely mixed so I gave the hotel the benefit of doubt. However, unfortunately most of the bad reviews were spot on for us anyway. First of all the hotel had a bad odor, our toilet would not flush the whole way, we had to hold it down and flush it 3 times. Also, the hotel food had a limited menu for all meals. The mad service was slow sometimes they didn't clean until lat about 5 or 6 (while we wanted to get ready for dinner), also the heat ( we were there in Feb.) did not blow warm air until you set it on a high 70's. If I am going to pay over 200.00 I expect to have a much nicer hotel for the money. Would not stay here again. Collapse
Don’t Believe What They Say
Stay Date: 02/2018, Wbfd724 wrote this review.
My family & I booked a first time visit for our children to Disney from 2/10-2/13. We are Hilton Honor Gold members. We have stayed all over the country and outside of our country and never had an issue with a Hilton until this most recent trip. I … See more
My family & I booked a first time visit for our children to Disney from 2/10-2/13. We are Hilton Honor Gold members. We have stayed all over the country and outside of our country and never had an issue with a Hilton until this most recent trip. I called months prior to making the reservation to inquire about the complementary bus transportation to and from the Disney parks. I asked specifically if this bus was for the specific Hilton guest hotel only or if the same bus traveled to numerous hotels to pick guests up. I was told that the bus was for this specific hotel guests ONLY. We checked in on Sunday 2/10. Paid $22 to Park our car. We didn’t even go to our room... we went right to the area on the side of the building where the bus is to pick you up for the Disney parks. The bus is supposed to pick up every 30 Minutes. We waited an hour and a half before we decided to take our own vehicle. The first attempt to address this issue was 45 minutes into the wait. I walked to the concierge and was told that there was “traffic” near the magic kingdom area. Then the second attempt came after I saw the bus pull in, make a u turn and pull completely out of the hotel property without picking up any passengers. I was then told the bus “is full.” I asked how this is possible being that we were waiting with all of the hotel guests for this bus. I was then given the answer: “THE BUS IS FOR NUMEROUS HOTELS. THEY PICK UP PASSENGERS AND WHEN THEY ARE FULL THEY HAVE TO RETURN.” Now, I was assured prior to booking that this wasn’t the case. WRONG. The concierge wasn’t the friendliest of people either. She seemed irritated that numerous guests were approaching her to ask when the bus would be picking us all up. We missed 3 fast pass reservations on Sunday morning that we booked as soon as Disney allowed us. We also lost the fast passes for Monday. Our day was completely organized until this hotel was unreliable. $22 to then take our car to Disney magic kingdom. You check in, you pay $22 to park. The cookies are $1. All the other Double trees we have been to are complementary. The buffet- basic. Gold members typically don’t have to pay for any “hot” food items at the buffet. Well, at this hotel you do. $5 per adult extra and $3 per child extra. The bed- the mattress was like sleeping on a rock. I have metal in my back from previous operations and the pain I was in was terrible. They did try to mediate this with a mattress pad. Didn’t work. I complained to management. They sent up 2 oranges, an apple and some blueberries from the buffet with a $5 screw top bottle of wine to try to mediate my concerns. Thanks but no thanks. We checked out a day early. Completely ruined our experience. Just stay somewhere else folks. You’re warned! Collapse
The Good, The Bad, and The...
Stay Date: 02/2018, lbb531 wrote this review.
Spoiler Alert: There is no Ugly. I have to admit I was a bit nervous going to into our stay here b/c some of the reviews were pretty negative. I should have realized that, as usual, people like to complain for the sake of complaining. Our stay at … See more
Spoiler Alert: There is no Ugly. I have to admit I was a bit nervous going to into our stay here b/c some of the reviews were pretty negative. I should have realized that, as usual, people like to complain for the sake of complaining. Our stay at the DoubleTree was perfectly fine. Life is all about choices and trade offs, and we decided on the DoubleTree for several reasons. Disney resorts are prohibitively expensive for what you get. This hotel offers many of the advantages of a Disney property for a much more reasonable cost. So that was #1. Additionally, when we travel, we prefer to stay in suites. We have small children who go to bed early, and it's nice to have the option of a separate area for them to sleep in while we stay up a while. This type of room is very hard to come by on Disney property. Additionally, ours was a short stay (two nights), and we planned to be in the parks all day, so we didn't need a ton of amenities. And, finally, I was able to use Hilton points. First, a few things about the rooms: They are very spacious and clean and have been recently renovated. It's an old hotel, clearly, so there is only so much they can do. Some things are going to remain "old". For those who complained about the pull-out couch being uncomfortable, give me a break. Have you ever slept on one that is comfortable? Those things are meant for children or your single friend who is too cheap to pay for his/her own room. You want a comfortable bed? Pony up for a real one. The actual bed was perfectly comfortable. And my kids didn't make a peep about the pull-out one. Also, those who complain about noise from adjacent rooms or the hallways...also, come on. This is always a wild card in hotels. Doesn't matter if it's luxury or budget. You are surrounded by other people. Expect to hear them sometimes. My husband and I ALWAYS travel with ear plugs. You should, too. I recommend Howard Leight brand. Very comfy. Now, having said all that...here is my one complaint about the room. The air conditioner was a complete nuisance. It was going on and off every couple of minutes, and every time it turned on, it sounded like an airplane taking off. It would go on, stay one for a minute or two, then turn off...then do the same thing all over again just a couple of minutes later. It was so loud, I could here it through my ear plugs. Kept me up half the night our first night there. The second night, I was so tired from 13 hours at Magic Kingdom that I think an actual plane could have landed and it would not have woken me. But man, I knocked a star just for that it was so annoying. Moving on, we did not use the pool or gym, so can't speak to that. We had no problems checking in (I checked in online ahead of time), reception staff was very pleasant and informative. And we got our free cookies without asking. Parking is a rip-off, but welcome to Disney. You're not going to find free parking anywhere on property, and most of the other hotels charge a resort fee in addition, which this hotel does not. We opted out of the bus to the parks, as we were on a tight schedule and didn't want to rely on it being on time. We opted to Uber to and from Magic Kingdom, and it worked beautifully. $15 each way with tip. Also, you can now link your hotel reservation to your My Disney Experience app, which was a plus (it was only the second day they were doing this when we checked in). This allowed us to enjoy Extra Magic Hours without having to show a voucher or anything. I think that about sums it up. If you are looking for a clean, convenient place to stay that has rooms with lots of space, this is for you. If you are looking for a resort caliber property where you will spend lots of time at the pool, etc., this probably is not the place for you. Also, a tip someone else shared that I will reiterate...if you can choose your room, go for the Hilton Honors floors (5-7), and choose an even-numbered room (the odd rooms face the street). It worked well for us. Have fun! Collapse
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