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Conveniently located for Los Angeles International Airport, the highly trendy and very comfortable Custom Hotel is a great choice for your break in LA. Within easy reach of popular seafront locations like Marina Del Rey and Venice Beach, Los Angeles is primed for exploration; world-famous sights and top attractions can be found dotted around the city in Hollywood, Beverley Hills and Downtown LA – all within easy driving distance.
Bright, spacious and inviting, the accommodation at the Custom Hotel offers a welcome retreat. Guestrooms come equipped with lots of handy amenities, including flat screen LCD TVs, docking stations, fridges and in-room safes. Complimentary Wi-Fi access is also available throughout.
Onsite restaurant Deck 33 is a must-visit when evening rolls around – serving up classic American comfort food, its relaxed ambience has the perfect vibe in which to continue your relaxing stay. Set adjacent to the restaurant, the Custom Hotel’s ultra-cool outdoor pool is a fantastic place to chill-out and lounge in the Californian sunshine with a cocktail or two.
- Internet Access
- Air Conditioning
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Parking at Hotel Cost: $27.00 Per Night
- Heated: Yes
- Free: No
- Gym Free: No
- Name: Los Angeles International Airport
- Distance: 2.8 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Los Angeles International Airport Distance: 2.8 kilometres
To view our full selection of accommodation in Los Angeles, view our hotels in Los Angeles page.
TripAdvisor Traveller Rating
- Overall: based on 107 reviews
- Sleep Quality:
Stay somewhere else.
Stay Date: 05/2018, moose87nz wrote this review.
This is the worst hotel I have ever stayed in and only gave it one star because it didn’t accept a score of zero. I have a terrible migraine because my room smelled like someone had just smoked three packs of cigarettes. This must be the employee bre… See more
This is the worst hotel I have ever stayed in and only gave it one star because it didn’t accept a score of zero. I have a terrible migraine because my room smelled like someone had just smoked three packs of cigarettes. This must be the employee break room. My family arrived so late in the evening and we where all too tired to demand a room change. Seriously the towels, sheets and pillows are just too smelly from cigarettes. We had to have the window open and that doesn’t prove for a restful sleep when LAX is right next door. The bathroom door does not close and there is no lock. There is no door on the ‘second’ bedroom which really is just a lumpy mattress on the floor. There is however a door with a lock on the other bedroom. However this is a key card hotel door lock which can not be opened with the main door key card so if it closes tough luck. We had to keep it open all night. What is the point of having two room. The light in th front entrance doesn’t have a switch to turn it off so glared in our eyes all night long. We received only two breakfast vouchers despite having four people. Please do yourself a favor and save a migraine stay onywhere else. Collapse
STAY AWAY FROM THIS HOTEL – DISHONEST BILLING AND STAFF WITH ATTITUDE
Stay Date: 04/2018, yaster wrote this review.
Absolutely horrible experience. Parking rate of $38 (36+tax) not disclosed at reservation time, parking time, nor during time of check in. Tried multiple times to reach manager after realizing charge on credit card, was put on hold - no one came back… See more
Absolutely horrible experience. Parking rate of $38 (36+tax) not disclosed at reservation time, parking time, nor during time of check in. Tried multiple times to reach manager after realizing charge on credit card, was put on hold - no one came back on the line. Good luck trying to resolve any issues, you will be unable to reach a manager. Finally spoke with someone named Alfred, who should be in any industry but hospitality. One of the most illogical, obstinate, and disdainful "managers" I have had the displeasure of conversing with. The staff has a serious chip on their shoulders in this place. To top things off, the rooms are outdated and sparsely decorated, with disruptive ”clubbing” guests shouting down the hallways all night. Shame on Proper Hotels and the Kor Group (good luck reaching them, too) for letting deplorable attitude and service (not to mention grossly overpriced accommodation) run this place. “Gary G.”-- spare us the canned response you have given every other reviewer on this site, if you think that by just responding and then doing nothing to change the issues, you are making progress, then I’m not sure what progress is. Collapse
Cute little no frills hotel
Stay Date: 04/2018, Miss-Travel-Bandit wrote this review.
The hotel has a bit of a dingy feel as if you don't want to take off your shoes in the room or bath. The bed was nice, the room was pretty quiet. They have vending machines where you can grab snacks and drinks, they're not price gouged which was nice… See more
The hotel has a bit of a dingy feel as if you don't want to take off your shoes in the room or bath. The bed was nice, the room was pretty quiet. They have vending machines where you can grab snacks and drinks, they're not price gouged which was nice. Breakfast was great, if anything I'd come back just for that. The valets were nice, the front desk staff was really nice too, super chatty. Although it's not the "best" I'd stay at this property again if I needed a place for the night. Collapse
Custom Hotel = Sub-Par Stay
Stay Date: 04/2018, La_fl_drew wrote this review.
Not a good hotel from a value, quality, and service standpoint. The room (Queen Deluxe) was very low quality for the prices. Despite the room being spacious, it did not feel comfortable, had poor decoration, and echoed inside. The bathroom was small … See more
Not a good hotel from a value, quality, and service standpoint. The room (Queen Deluxe) was very low quality for the prices. Despite the room being spacious, it did not feel comfortable, had poor decoration, and echoed inside. The bathroom was small and had wear and tear with the sink and tub. There are two reasons why you should avoid this hotel: the bed was completely worn out and the towels were not clean--having stains on them. The bed is ultra cheap and the springs are worn out. It's very uncomfortable and cheaply made. One of the towels I was given had a large, brown stain on it. Not sure what it was but that's unacceptable. Some of the other towels looked worn. There are plenty of other hotel options nearby for the same price that offer a higher quality. I recommend visiting those before the Custom Hotel. Collapse
Worst hotel I have visited
Stay Date: 04/2018, Maggie B wrote this review.
I was stranded in Los Angeles after 2 flight cancellations. I was able to get a reservation at this supposed “4 Star” hotel. There was no coffee or food available after midnight. The room was small and very old. Every wall was painted dark gray in a … See more
I was stranded in Los Angeles after 2 flight cancellations. I was able to get a reservation at this supposed “4 Star” hotel. There was no coffee or food available after midnight. The room was small and very old. Every wall was painted dark gray in a very poor paint job. Carpet in room and gray hallway was old and faded and looked as though it hadn’t been replaced or even cleaned in the 10+ years (according to the shuttle driver) since ithe hotel had assumed this identity. There was no closet in the room, lots of noise all night from other rooms, (makes one wonder what was happening with all the coming-and- goings all night) a very uncomfortable bed, and flashing lights around the window - I was told these were “decorations”. The bathroom was old and small with no amenities in sight except a few tiny wrapped bars of soap. The door and lock were commercial grade. Apparently only one of the 3 elevators was operational. The shuttle to the airport, which operated only on their schedule, had no baggage area and the driver kept switching bags and stacking them on available seats - of which there were very few. The driver had such loud music in the van that I was unable to talk on the phone to try to salvage what was left of my trip. A totally horrible experience for which they had the nerve to charge more than $200 !! Collapse
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Star Rating Description - Hotel
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
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