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Lying adjacent to the Pilanesberg National Park and within 25km of the Pilanesberg Game Reserve, the 5 star Cascades Resort in Sun City is one of South Africa’s premium resorts, offering guests an authentic stay in one of the most stunning natural locations. With its close proximity to the Entertainment Centre and man-made beach resort Valley of Waves, this resort is suitable for all ages.
With 243 rooms overlooking the stunning gardens and majestic pool beach area and offering a variety of accommodations the hotel aims to cater for everyone. Each unit comprises of satellite TV, seating area, hot drink making facilities, complimentary toiletries, and balcony or terrace, with some rooms featuring a spa bath.
Boasting an array of facilities, such as tennis court, casino, 18-hole golf course as well as the man-made beach, Valley of the Waves, this impressive complex will not disappoint. The hotel also offers a variety of dining options, from the Peninsula, a fine and formal restaurant, to Vistas Bar where guests can enjoy cocktails. One thing is certain; guests will not be disappointed by the Cascades, and will enjoy every aspect of this unique and sumptuous Eden.
To view our full selection of accommodation in Johannesburg, view our hotels in Johannesburg page.
TripAdvisor Traveller Rating
- Overall: based on 683 reviews
- Sleep Quality:
Stay Date: 04/2018, nicSouthampton wrote this review.
Spent three nights here on a recent trip to South Africa. Our room was large and comfortable but very dark and old fashioned. Definitely think the room needed an upgrade. Our patio outside, we were ground floor, was filthy and the chairs were unusabl… See more
Spent three nights here on a recent trip to South Africa. Our room was large and comfortable but very dark and old fashioned. Definitely think the room needed an upgrade. Our patio outside, we were ground floor, was filthy and the chairs were unusable due to dirt. However, setting this aside I enjoyed this place. The breakfasts were fantastic and the surrounding areas beautiful. I loved the forest of lights. Wish we’d eaten in the hotel restaurant as found the variety of restaurants in the complex poor. A lot of fast food, low quality dining. Collapse
Surprisingly dated, but nice atmosphere
Stay Date: 04/2018, Jo D wrote this review.
We decided to stay here as a last minute thing for one night as our local friends said you can’t visit South Africa without seeing Sun City. The drive up from Johannesburg was unexpectedly enlightening as to the poverty and disparity of the area. It… See more
We decided to stay here as a last minute thing for one night as our local friends said you can’t visit South Africa without seeing Sun City. The drive up from Johannesburg was unexpectedly enlightening as to the poverty and disparity of the area. It took about 2hrs and involved a mixture of well maintained highway to outright dangerous and scary joining roads. Apparently the freeway never quite made it to the resort yet, leaving a patchwork of weirdly 3rd world standards of surfaces. All quite surreal. Upon arrival the security into the resort is quite rigorous, and probably surprising for cosseted Europeans or Westerners. The building itself is quite an unusual shape (see pics), but overall quite impressive. The main lobby looked a bit dated, as did the lifts and wall covering, which all reminded me of the styles of 20yrs ago. Everything was clean and the staff friendly, with the room being relatively bog standard despite the hefty ZAR7000 per night price tag (£380/€410/$535). There was a big dance competition on at the resort, which our friends suggested was the reason for the surprisingly high price. We only managed a quick look around the hotel that evening, which had impressive grounds and pool area. There was a lovely open plan restaurant next to the pool, but we chose to eat in the ‘new’ entertainment area where there was a good selection of restaurants. (See separate reviews). The grounds were quite tropical and had an Easter theme with illuminated eggs all over the place, although again, the standard didn’t seem to be what would have been expected in Europe, I.e. the bridges over streams and features had little or no balustrades or fencing to stop you or kids falling into quite dangerous areas. The lighting was also quite poor on some of the darkened paths, which was a bit unnerving. After dropping off our overnight bags we simply concentrated on the main purpose of our visit, namely seeing the other attractions which Sun City has to offer. We had an early start the next morning to go on a game drive, so can’t comment on breakfast. Overall, it was quite disappointing in comparison to what we would have expected from a ‘5 star’ resort. Sure it had all the facilities that would tick the boxes to meet the requirements of that standard, but certainly wasn’t comparable to what you would expect on another continent. It was undoubtedly a trend setter in its day and would have been very impressive when it was new, but could do with a major investment if it is looking to attract a wider, more discerning international clientele. Collapse
Unpleasant - False Advertising
Stay Date: 04/2018, ashandrinn2017 wrote this review.
The Hotel is not 5star as its mentioned. I would rate it a 3 star. The Hotel is very dated and the service is very poor. After a 9 hour drive, i waited 3hours to be checked in as the hotel was fully booked and the rooms were still been cleaned by hou… See more
The Hotel is not 5star as its mentioned. I would rate it a 3 star. The Hotel is very dated and the service is very poor. After a 9 hour drive, i waited 3hours to be checked in as the hotel was fully booked and the rooms were still been cleaned by housekeeping. I was checked in at 3pm and the rooms were not prepared as i requested. The cost for the rooms are very expensive. Breakfast was totally mismanaged. We waited more than 15 minutes to be seated, the Pork dishes were kept with the other foods, I would suggest that Pork have a separate food station. Had to wait in line for apprx. 20 mins for an omelette, only one station was working. There was shortage of crockery and cutlery and had to wait for plates. Pathetic Management. I will not recommend any of my friends to visit the Cascades We South Africans are Ambassadors to our country, with all the the foreigners that visit Sun City, The Management of Sun City needs to relook at their marketing and management style. Very Very Disappointing, Sun City resort is over rated and over priced for the accommodation. it will be better to stay out of Sun City and visit for the day. Collapse
Spacious and comfortable
Stay Date: 03/2018, travelmum001 wrote this review.
First time staying at the Cascades over Easter weekend. Check In quite easy and hotel had arranged for extra mattress in each room as requested pre Check-In. Front desk assistant also assisted in finding 2nd room on same floor even with a full hotel… See more
First time staying at the Cascades over Easter weekend. Check In quite easy and hotel had arranged for extra mattress in each room as requested pre Check-In. Front desk assistant also assisted in finding 2nd room on same floor even with a full hotel. Check Out quick and easy. All room charges correct and no waiting. Had two rooms, one a twin and the other a luxury room. The luxury room is really spacious and even with an extra mattress there was ample space for the table and couch in the room. Twin room was comfortable size. Rooms way bigger than the SoHo hotel at Sun City, though not as modern. Tip: Get to breakfast early before 9; over busy period like Easter was very crowded. Will have to queue for table and if you’re wanting to use the vegetarian station; then the wait if probably 1/2 hour at best for fried eggs or an omelette. If you’re having from the buffet though, wait shouldn’t be too long. Separate review on Sun City resort as a whole to follow. Collapse
Stay Date: 03/2018, Fatima E wrote this review.
I spent three nights at this hotel and for the life of me can't understand how this hotel is billed a 5 star. The hotel is old and in desperate need of an upgrade. The floor is cracking, the carpet is dusty, extremely dull and lackluster. My room h… See more
I spent three nights at this hotel and for the life of me can't understand how this hotel is billed a 5 star. The hotel is old and in desperate need of an upgrade. The floor is cracking, the carpet is dusty, extremely dull and lackluster. My room had an awful smell- old and musty. I struggled to breathe in it and spent my entire day outside of the room. Breakfast was mediocre at best- worst tea Ive ever had and service was haphazard. The dining room looks like your grannies lounge where furniture has not been replaced in 60 years. The lines were long (understandably so given the season) and felt very full because of it and not leisurely as breakfast should. My kids waited patiently for crumpets but these were not replaced. We had to use tea cups as juice glasses because there werent any clean glasses. The waitress at one point removed unused cutlery from our table to give to another table!! On the last day we decided to eat at wimpy instead which is a local "low cost" casual restaurant chain. That should give you an idea of how sad this breakfast was. The area outside the swimming pool was gritty and hurt ones feet. It was also full of guests from other hotels in sun city despite it only being meant for cascade guests. It was also ice cold and not pleasant at all. I stayed here many moons ago and I'm convinced nothing in terms of upgrading the space has been done since then. If you are used to staying in 5 star properties then please don't stay here- you will be miserable and very disappointed. I've stayed in 4 star hotels that were far far better. No water was placed in our room and had to call room service everyday to ask for some. There were no slippers ( unacceptable for five star), and I was told turn down service does not include emptying of bins. Really?? The bathroom was ok- old shower heads and very dull but generally clean. Old fashioned in that there is a separate hot water and cold water tap which makes it harder to get temperature right without burning yourself. The tub had no hand shower. For me this is a must in a family hotel. So in short if old, smelly, delapidated is your scene go for it! The only saving grace is the staff in general who were always friendly and a pleasure to chat with. Very courteous and genuinely eager to please. Usually its staff that let an establishment down. Here its the cascades that let staff down. Collapse
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Star Rating Description - Hotel
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
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