Carlton on Madison Avenue
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The luxuriously-styled Carlton on Madison Avenue is a terrific hotel for your New York City break. Located in Midtown Manhattan the hotel is within easy walking distance of iconic New York sights such as the Empire State Building and the Flatiron Building.
Each of the spacious guestrooms at the Carlton on Madison Avenue are beautifully furnished, and come with a superb range of in-room amenities. Each room comes equipped with a flat screen TV, luxury toiletries, a mini bar, a docking station and an in-room safe for your comfort and convenience. Complimentary Wi-Fi access is also available throughout the hotel.
When evening rolls around, enjoy the delightful Brasserie-style menu at Millesimie – the perfect venue for sampling some of the area’s best seafood. Grab light bites and hot drinks throughout the day in the Lobby Bar, or choose trendy Bar Bordeaux is a great choice for a nightcap. To properly relax and unwind, blow off some steam at the hotel’s well-equipped fitness centre.
Hotel Facilities & Services
- Total Floors Number: 12
- Total Rooms Number: 294
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Concierge Desk
- Internet Access
- Air Conditioning
- Mini bar
- Non Smoking Rooms
- Pay Movies
- Iron/Ironing Board
- Cable/Satellite TV channels
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 26.2 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 26.2 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 84 reviews
- Sleep Quality:
JOSEPH MAKES THE JAMES
Stay Date: 01/2019, sofifi8898 wrote this review.
We stayed here for a night with some family and family friends. The hotel itself is incredibly modern and clean and the staff was very accommodating. They serve wine and cheese at 5pm so we went and one staff member in particular made our experience … See more
We stayed here for a night with some family and family friends. The hotel itself is incredibly modern and clean and the staff was very accommodating. They serve wine and cheese at 5pm so we went and one staff member in particular made our experience phenomenal. Joseph was very kind and went out of his way to make sure we had a good time. He deserves props! Collapse
Work trip with great hip perks
Stay Date: 01/2019, greenhootenanny wrote this review.
My stay here was a DREAM and quite different than most other hotels in the area. It's classy and hip without being outrageous and overwhelming. Scarpetta is attached and has incredible Italian food. There's a sweet bar/lounge in the underground that'… See more
My stay here was a DREAM and quite different than most other hotels in the area. It's classy and hip without being outrageous and overwhelming. Scarpetta is attached and has incredible Italian food. There's a sweet bar/lounge in the underground that's hip and hot and has great live music - top-knoch jazz during my visit. Drink prices are pretty high though, the only complaint. Ask for the front desk guy Jose M... he is a hero and incredibly accommodating. He is THE BEST! Collapse
The only place I stay in NYC!
Stay Date: 12/2018, bsaw10 wrote this review.
I travel to New York a couple times a month for work, and the James NOMAD is the ONLY place I’ll stay. The Beds are very comfortable with big Pillows, the TV’s are well sized, and the surrounding neighborhood has great restaurants and bars, yet the h… See more
I travel to New York a couple times a month for work, and the James NOMAD is the ONLY place I’ll stay. The Beds are very comfortable with big Pillows, the TV’s are well sized, and the surrounding neighborhood has great restaurants and bars, yet the hotel feels peaceful. The Staff here is top notch all around, but I’d like to specifically recognize a few individuals who make my stay especially nice. The front desk staff, Hector and Guadeloupe, are especially good at making my hotel stay feel more comfortable. Checking in, they make you feel right at home with friendly banter. They are very helpful and fun. As a regular it feels like checking in with friends rather than a transaction. They’re always there to help, and go the extra mile to make sure my stay each week is great. All too often kind gestures and great service go unrecognized, so I thought it was important for Hector and Guadeloupe to get the credit they deserve. If your checking into the James NOMAD, you are already in for a great stay, if you’re fortunate enough to be helped by their all-star front desk staff, they’re helpful nature and fun personalities will make it even better. Collapse
Good location for those who prefer to walk
Stay Date: 12/2018, Amy K wrote this review.
We stay at The James just right before X'mas for 6 nights. The location of the hotel is very good since everything is in walking distance and we did walk from hotel to Central Park and really enjoy the walk with good breeze. This is a good way to e… See more
We stay at The James just right before X'mas for 6 nights. The location of the hotel is very good since everything is in walking distance and we did walk from hotel to Central Park and really enjoy the walk with good breeze. This is a good way to explore Manhattan. Room is not too big but it's a good size for the hotel in NY. There are couple of things i would like to recommend. There should be a kettle in the room instead of telling the guest to get the coffee/tea at the lobby since it's inconvenient for guests to go down for a cup of hot water/tea. I believe with such rate that you charge for the hotel ($350 per night) you could afford to provide kettle in the room. Also i ask the hotel for extra blanket since i've paid for 3 people to share the same room but the hotel said there's no extra blanket which is a surprised to me since 4 stars hotel should be able to accommodate guests with such request. Collapse
Stay Date: 10/2018, AnnaSipha wrote this review.
3.5 stars. This was our first time staying in NYC, we've taken day trips from Philadelphia, but this time we wanted to stay a little longer. We booked The James Nomad as it was part of the LHRC through our Chase card. Maybe we had high expectations. … See more
3.5 stars. This was our first time staying in NYC, we've taken day trips from Philadelphia, but this time we wanted to stay a little longer. We booked The James Nomad as it was part of the LHRC through our Chase card. Maybe we had high expectations. We pulled up to valet and there was no one to be found, we waited a good ten minutes then just decided to find garage parking nearby. we arrived around 1 and our room was ready. However, as part of our Chase parks, we were able to get a free upgrade to a Jimmy Suite, which was not ready. Was told we'd get a call when it was. We never got a call. The room itself was spacious - for NYC. It was like 2 rooms put together...there was one main entrance then split into 2 rooms - one had a King size bed and a bathroom and the other had a sofa bed and a bathroom. Although we had 2 bathrooms, they were tiny! No counters space and the hair dryer did not work. There was a decent view from our window, but the windows were dirty. There were dirty spots here and there, think housekeeping could've done a better job. Dining - There's a mini bar that was conveniently stocked with drinks and snacks, but its pricey. We, fortunately, has a credit so we did utilize some items and the room service as well. We did order a lobster roll from room service, and it was HORRIBLE. It tasted like can tuna. We couldn't even finish it. And with the fees, tax, and tip, it was over $50.The worst experience however was our 2 free breakfast that was included with our credit car offer. We took our vouchers down to Scarpitta and was offered pastries and coffee for the vouchers. NO meat, fruits, anything. We were appalled, so we just left. During checkout the room service and mini bar items were taken off the bill (from our credit); however, it showed up on my credit card a few days later. It took forever to reach someone about it, but it was eventually credited back to me. The good things about the hotel is the location - we walked to Korea town and Empire State building. And the lobby is pretty nice. Customer Service was neither here nor there. Being a Chase sapphire reserve card holder, there was no special treatment as stated when booking, but that's ok. We'd been ok with standard service, but just wasn't there. Collapse
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