Best Western Premier Moor Hall Hotel & Spa
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A delightful country house hotel set in parkland yet within easy reach of Birmingham, the NEC, the motorway network and attractions such as Drayton Manor Park and Cadbury World. Ideal for business or pleasure, the BEST WESTERN PREMIER Moor Hall Hotel & Spa offers 82 comfortable and well equipped ensuite bedrooms, including four posters, a choice of two restaurants, seven conference rooms and extensive leisure facilities including an indoor pool, Hot Tub, sauna, steam room, aerobics room and spa with three treatment rooms. Theres ample free parking and conference and banqueting for up to 250. To complete the picture, our team of friendly and professional staff are always on hand to offer our unique brand of traditional personal service.
Hotel Facilities & Services
- Total Rooms Number: 82
- Non-Smoking throughout the hotel
- 24 hour front desk
- Multilingual Staff
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- Laundry/Dry Cleaning Services
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Treatment Rooms
- Jacuzzi Free: No
- Sauna Free: No
- Gym Free: No
- Name: Four Oaks Station
- Distance: 1.6 miles
- Name: BIRMINGHAM AIRPORT
- Distance: 13.3 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Four Oaks Station Distance: 1.6 miles
- Nearest Airport Name: Birmingham Airport Distance: 13.3 miles
To view our full selection of accommodation in Sutton Coldfield, view our hotels in Sutton Coldfield page.
TripAdvisor Traveller Rating
- Overall: based on 1917 reviews
- Sleep Quality:
Pleasent stay over Bank Holiday
Stay Date: 05/2018, angbay wrote this review.
Myself and my partner stayed at Moor Hall Hotel and Spa on Sunday 6th-Bank Holiday Monday 7th. It was brought on Wowcher and included spa access, 3 course carvery dinner and full breakfast for 2. Paid £99 for two people and thought this was brilliant… See more
Myself and my partner stayed at Moor Hall Hotel and Spa on Sunday 6th-Bank Holiday Monday 7th. It was brought on Wowcher and included spa access, 3 course carvery dinner and full breakfast for 2. Paid £99 for two people and thought this was brilliant. On arrival at 2.30pm, we went to reception and was greeted by very warm and friendly reception staff, who said our room was ready and we didn't have to wait until 3pm. We asked the Receptionist if our room had a fridge and he looked at us and said 'yes there should be'. We were on the ground floor..up few steps (Room 2). We weren't very impressed with the room itself...no air con...the carpet looked worn out and in need of change. The design on the carpet was completly rubbed off and it looked dirty and old. The bed seemed comfy and had alot of cusions, so this extra comfort. My partner is on medication, so he needs his medication kept in the fridge, but when we looked around the room, there was no fridge. We rang down to Reception and they said you need to order one, but they would send someone with a fridge right away. A man came with a small compatable fridge and plugged it in and said it should be cold within an hour. Cut a long story short, we stayed there over night and the friedge never got cold at all!! The best feature of the room has got to be the bathroom. Very modern and sparkling clean, but you have to wonder how such a old-looking and tired room could have such a beautiful bathroom. I went to the gym for 30 minutes and absolutely loved it. The views whilst I was on the treadmill was overlooking the golf course and was just beautiful. The best workout I have ever had. It was nice and quiet the time I went there at 4.30pm. After the gym, I decided to use to sauna, steam and jacuzzi with my partner. The sauna and steam rooms are tiny and can only hold a maximum of 3 people. But nonetheless, it did the job, so no problem. The jacuzzi was nice, but they could of had a sign near it saying double step, as you step in. It was unfortunate, that my partner sustained an injury on his shin. The Jacuzzi water seemed quite strong of chorine and began to sting our eyes. He did, however enjoy swimming in the pool. We then went to get showered for dinner, which the reception staff booked us in for 7.45pm. When we sat down at our candle lit dinner table, the waiter came over and offered us a drink and explained we could either have salad or vegetable soup as a Starter. I chose to have a salad and my partner chose the vegetable soup. My, My, My...the vegetable soup was out of this world...pureed to perfection. I wish I had had that instead. We both chose to have the pork, which the chef slices for you. Succulant slices of pork and you can help yourself to the veg and the potatoes/gravy. The other carvery options was fish, mussels, turkey, beef, chicken. All meat was hot and covered over. That carvery meal was delicious. For dessert, they had a beautiful selection of fresh fruits or cakes. We both chose the fresh fruit, which were juicy and sweet. (watermelon and pineapple). When we left the restaurant, I went to the bar and asked for an aspertif or a digester and the young woman didn't have a clue what I was on about. Abit annoying, I had to explain to her what it was and she said they don't have anything like that. Perhaps it would be a good idea if they did, one of the other ladies serving behind the bar told me. That night, we went back to our room and watched tv in bed. Bearing in mind, that weekend was 27 degrees and night time was 25 degrees, we were dying for some air con and were both sweating. No air coming through both windows and the duvet on the bed, seemed like a winter duvet. Very thick and warm. It was really bad, as we had to keep the curtain open all night, with not only sunlight coming through in the morning, but also having to put up with the cars in the car park and people chatting whilst they were going into their cars. In the morning, I got woken up by our neighbours watching tv very loud and a couple talking and laughing really loud at 6am. Breakfast was ok. Salty bacon, nice fried eggs, fried bread soaked in oil, sausages, but it was ok, because the staff got me my soya latte as requested. My partner had a Swedish Full body massage with oils (£79) and he said it was beautiful. I think their spa prices could be a little cheaper or perhaps special offers for 2. The best thing about this hotel is the carvery dinner and the garden views. We took such beautiful pictures around the water fountain and the grounds, with the most perfect weather. The not so good parts were the room having no air con. The reception woman was very defensive on check out and told us ''we could of requested it at check in''. I told her all rooms should come with a fridge and air con and this is standand. I have to however, thank some of the staff there for their kindness and making sure things were ok for us, whilst we stayed there. My partner forgot his t-shirt and I rang them up the next day and they said they would post it out. Happy to say...we did recieve it. Nice hotel and spa re-treat by us Londoners. Collapse
What an amazing hotel
Stay Date: 05/2018, mitchellwilliams2018 wrote this review.
Generally could not fault this place. Me and my other half stayed here over the bank holiday weekend to celebrate our anniversary, our room had a anniversary card and cake in waiting for us. ALL staff are so friendly, the drinks are amazing the rooms… See more
Generally could not fault this place. Me and my other half stayed here over the bank holiday weekend to celebrate our anniversary, our room had a anniversary card and cake in waiting for us. ALL staff are so friendly, the drinks are amazing the rooms are perfect and me and my partner could not stop saying wow! Would highly recommend this. Collapse
Nice pool & good classes
Stay Date: 05/2018, Chatty_cathy123 wrote this review.
If you are coming for a business trip look up the classes before you travel. The instructors are good and early morning classes mean you can work off the calories from the wonderful dinner from the night before!
If you are coming for a business trip look up the classes before you travel. The instructors are good and early morning classes mean you can work off the calories from the wonderful dinner from the night before! Collapse
Mrs Michelle Jones
Stay Date: 05/2018, michelle j wrote this review.
Beautiful hotel lovely grounds had a fab 3 course meal too would go again inside is beautiful and if u sit outside its wonderful they have a lovely garden to walk around too hotel rooms lovely staff very friendly spa was lush injoyed the pool
Beautiful hotel lovely grounds had a fab 3 course meal too would go again inside is beautiful and if u sit outside its wonderful they have a lovely garden to walk around too hotel rooms lovely staff very friendly spa was lush injoyed the pool Collapse
Stay Date: 05/2018, vixsta2015 wrote this review.
We visited for afternoon tea. Very nice scones and although website says pot of tea you can get refills. We also had child's afternoon tea. Don't think that is worth the price. Enjoyed our afternoon tea but I felt there wasn't a very good atmosphere.… See more
We visited for afternoon tea. Very nice scones and although website says pot of tea you can get refills. We also had child's afternoon tea. Don't think that is worth the price. Enjoyed our afternoon tea but I felt there wasn't a very good atmosphere. Room is bright but just ,issued that sense of being out for a special treat. Collapse
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