Best Western Palace Hotel & Casino
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Description
The BEST WESTERN Palace Hotel & Casino in Douglas, is perfectly placed on the beautiful Victorian Promenade of Douglas on the Isle of Man - ours is one of the largest and best appointed 4 Star hotels on the island! We are a one stop entertainment complex with our own casino, nightclub and leisure facilities on-site, during the weekends the complex has a lively and dynamic atmosphere. We also have a two screen cinema just 150 meters away from the complex. Were just meters away from the beach and our friendly staff will be happy to recommend daily excursions around the island. Douglas retail and business center is moments away. Whether youre here for business or pleasure were able to offer a unique combination of stylish accommodation blended with an elegant environment for all kinds of events or breaks.
Facilities
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Multilingual Staff
Bedroom Facilities
- TV
- Tea and Coffee Making Facilities
- Wi-Fi
- Hairdryer
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
Parking
- Parking at Hotel Cost: £4.00 Per 24 Hours
Leisure Activities
- Indoor Pool Free: No
- Jacuzzi Free: No
- Sauna Free: No
- Solarium Free: No
- Gym Free: No
Travel Facilities
-
Nearest Rail
- Name: Douglas Rail Station
- Distance: 2.9 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
Travel Facilities
- Nearest Rail Name: Douglas Rail Station Distance: 2.9 kilometres
To view our full selection of accommodation in Isle of Man, view our hotels in Isle of Man page.
Reviews
TripAdvisor Traveller Rating
- Overall:
based on 1098 reviews - Location:
- Sleep Quality:
- Rooms:
- Service:
- Value:
- Cleanliness:
IOM accommodation
Stay Date: 05/2018, Lynda C wrote this review.
Definitely worth a visit. Staff excellent. Rooms and general cleanliness very good. Did not use personally, , but in-house casino, and gym used by other members of party very acceptable. This is a large place with a reasonably good car park at b… See more
Definitely worth a visit. Staff excellent. Rooms and general cleanliness very good. Did not use personally, , but in-house casino, and gym used by other members of party very acceptable. This is a large place with a reasonably good car park at back, but hotel is directly on the promenade and rooms we were in, were looking over the sea towards the harbour; Collapse
Good value and great location with parking......
Stay Date: 04/2018, Dean T wrote this review.
We booked The Best Western because we are fond of the brand and my partner knew it was in a good position. Firstly the staff were all very welcoming and friendly, the house keeping team did an excellent job. The room was very clean and tidy every d… See more
We booked The Best Western because we are fond of the brand and my partner knew it was in a good position. Firstly the staff were all very welcoming and friendly, the house keeping team did an excellent job. The room was very clean and tidy every day which made for a relaxing stay. The parking is exceptional value at just £4 a day and was easy to park each time we took the car out and came back. The hotel does feel tired in parts, the pictures on the wall are very faded and it just feels worn around the edges. I did feedback to the lovely receptionist that in this ‘modern age’ plugs by the bed are important as to charge any device had to be done on the desk no where near the bed. There were plenty of “blank plates” where plug sockets could go. Otherwise a very pleasurable stay. My iPad won’t let me rate the below so Service 5 stars Location 5 stars Cleanliness 5 Stars Collapse
First trip to Isle of Man
Stay Date: 04/2018, William H wrote this review.
Had to travel from Liverpool by Catamaran as the ferry was cancelled on my outgoing trip and it was quite choppy but it was ok coming back to Heysham on the return trip.The hotel is situated on the promenade and my room was looking over the bay. The … See more
Had to travel from Liverpool by Catamaran as the ferry was cancelled on my outgoing trip and it was quite choppy but it was ok coming back to Heysham on the return trip.The hotel is situated on the promenade and my room was looking over the bay. The room was spacious and very comfortable with a big double bed and a good supply of hot water in the walk ion shower. The reception staff were helpful and i was dealt with in a timely manner, but the only down side that there was no free parking in the car park but usually there was free parking on the promenade. The restaurant had a buffet type breakfast and dinner but the choice was good and you could order of the menu if you wanted anything particular that was not on the buffet. although i thought that bit would be noisy with the casino and other attractions i was greatly impressed by the quietness all of my stay A very enjoyable trip. Collapse
Sleepless night
Stay Date: 04/2018, IjeB wrote this review.
A very noisy night with cars revving in the car park, noisy people slamming doors and talking loudly in the corridors along with the constant hum of the extractor system. Room too hot, one radiator which couldn’t be adjusted and even noisier and dra… See more
A very noisy night with cars revving in the car park, noisy people slamming doors and talking loudly in the corridors along with the constant hum of the extractor system. Room too hot, one radiator which couldn’t be adjusted and even noisier and drafty with window open. Most uncomfortable bed I’ve slept in for a long time - a cheap springy mattress that pinged every time I turned. Toilet tiny - if you sat on loo you’d knock your knees on the side of the bath. A tired and grubby hotel, seriously not impressed. Collapse
noise noise noise
Stay Date: 04/2018, shaunbolwell wrote this review.
could not get to sleep due to the noise on 2 of the 3 nights we stayed, they put us directly above the main conference room where they had 2 events both of which did not finish until well pass midnight. when I complained the first night they said it … See more
could not get to sleep due to the noise on 2 of the 3 nights we stayed, they put us directly above the main conference room where they had 2 events both of which did not finish until well pass midnight. when I complained the first night they said it should be finishing soon, well it didn't, so wont be going back there again! Collapse
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Star Rating Description - Hotel
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