Best Western Crewe Arms Hotel
3 3 Star:
Per Person Per Night
- Great location for exploring Cheshire
- Located opposite Crewe rail station
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Located in the heart of South Cheshire The Best Western Crewe Arms Hotel offers the very best for both business users and pleasure seekers. We are conveniently located just a few minutes away from J16 of the M6. The hotels location makes it an ideal base for visiting Nantwich, Sandbach, Stoke on Trent and even the historic city of Chester. It should come as no surprise when we tell you that its located adjacent to Crewe Railway station (and is the world's first Railway hotel, built in 1830)!
For both business and leisure guests, we go all out to make your stay as comfy-cosy as possible. Our job is made easier by the beautiful red brick building we inhabit, which stands out at the entrance to the town and is held in much affection by the many locals and visitors from further afield. Such is the character of our hotel that Queen Victoria and her family stayed here when she travelled from London to Scotland for her annual summer holidays - there's even a tunnel that she used here to avoid walking with the commoners!
The Hotel facilities include 61 Ensuite Bedrooms with complimentary parking and Wi-Fi throughout, along with a comfortable bar and restaurant. Some of the most interesting and exciting attractions are within easy reach, Stapeley Water Gardens, Bridgemere Garden World, Alton Towers, Jodrell Bank, Oulton Park and Chester Racecourse. The world famous potteries including Wedgwood, Royal Doulton and Aynsley all have their factory shops and visitor's centres located only a short drive away.
Hotel Facilities & Services
- Total Rooms Number: 61
- Tea and Coffee Making Facilities
- Internet Access
- Direct Dial Telephone
- Housekeeping (daily)
- Name: Crewe Station
- Distance: Opposite hotel
- Name: MANCHESTER AIRPORT
- Distance: 45 miles
- Types: Dogs
- Cost: £10.00 per night
- Nearest Rail Name: Crewe Station Distance: Opposite hotel
- Nearest Airport Name: Manchester Airport Distance: 45 miles
To view our full selection of accommodation in Stoke-on-Trent & Alton Towers Area, view our hotels in Stoke-on-Trent & Alton Towers Area page.
TripAdvisor Traveller Rating
- Overall: based on 343 reviews
- Sleep Quality:
A WALK IN THE PAST
Stay Date: 07/2017, GEOFFREY G wrote this review.
The hotel is a very old Railway hotel and must cost a fortune to keep in the good condition we found it. Very clean, well decorated. Reception was well organised and speedy. The staff were fantastic. All so helpful and nothing was to much trouble for… See more
The hotel is a very old Railway hotel and must cost a fortune to keep in the good condition we found it. Very clean, well decorated. Reception was well organised and speedy. The staff were fantastic. All so helpful and nothing was to much trouble for them. The room was large and very comfortable, but very hot when we stayed. Could have done with a fan in the room. Fortunately the dining room had air conditioning. The food was plentiful with a good choice as well as very enjoyable. The only draw back at each meal was the chaos of layout for the serving area and a toaster which blocked everything as it was so inefficient. A good hotel clean, friendly hotel with Excellent staff. Collapse
Clean room good nights sleep
Stay Date: 07/2017, Derekthesheep wrote this review.
Check in was very efficient and friendly. Room was clean and towels fluffy. Hot water was plentiful :-) I got a really good nights sleep on the second floor. I am very happy with the room. However, I sat in the restaurant for a very long time an… See more
Check in was very efficient and friendly. Room was clean and towels fluffy. Hot water was plentiful :-) I got a really good nights sleep on the second floor. I am very happy with the room. However, I sat in the restaurant for a very long time and was completely ignored by the waiting staff. I was there long enough for the man behind me to make two long business calls, the man at the table on my right to make his order and be served a beer, other people to sit at a round table for 4 and be served wine. Long enough for the server to go in and out of the kitchen more than once. Long enough to not wish to stay and order the Burger that I was looking forward to after reading the menu in my room. Epic fail here. Not even the slightest glimmer of eye contact did I receive. Shameful customer service... Collapse
A hotel from a bygone age please preserve.
Stay Date: 07/2017, Globalgeek wrote this review.
We have been on many coach tours with National and stayed in a variety of hotels but it’s been a while since we stayed in a Best Western and my recollection was of an older establishment compared with the Holiday/Jurys Inn type of establishment. And … See more
We have been on many coach tours with National and stayed in a variety of hotels but it’s been a while since we stayed in a Best Western and my recollection was of an older establishment compared with the Holiday/Jurys Inn type of establishment. And so it proved with this hotel, from a bygone age but none the worse for it, our room, on the second floor, was a fair size and very welcoming and clean, what more could you ask for? Check in had been straight forward and the electronic age has overtaken the door key. The bygone age hotel provided a bath, and showerhead affixed to the taps, instead of the just the shower option, soap/shower gel was provided by containers on the wall. My wife and I freshened up and went down for our evening meal, the décor of these older establishment tends to be more stylish, not so much wooden floors, more carpets. We were directed to a large beautifully styled room, again a décor from a bygone age of large cornices and huge windows with imposing curtains. We were handed a menu, the soup was served to you but for the main meal you just went to a little room next door, set up as a temporary servery if you like and picked from what was on offer. We had the chicken, served to by a chef, then you chose your veg and potato’s, but then another staff member served either gravy or a mushroom sauce. As seems to be the case a whole coach load of customers, many elderly, are not patient so when some of the holiday makers dawdled over their choice of food others soon got irate, but the staff did their best. The food was superb, from the soup to the sweet, which was, like the soup, served to you by very able and efficient staff. We finished our meal, then back to our room to settle down for the night in comfortable beds, and having had a fairly busy day of walking we were soon asleep. Down for breakfast in the morning and a similar set up only you just helped yourself, in the little annexe room, for the full English breakfast. When some of the food trays were low they were replenished from a kitchen in a room opposite, but as is the case some still grumbled. Fruit juice, bread and a toasting machine, fruit itself, yoghurt, were all on offer but I’ve probably missed something off as I just take on board what I want. Again, staff were on hand to take away empty plates and like the night before the same staff and the same efficiency. This hotel was far more decorative than some we have stayed in and I hope they don’t refurb or modernise the décor in the future, freshen things up by all means but the splendour of such hotels are fading from our country. Collapse
A four night half board stay
Stay Date: 07/2017, trevor222553 wrote this review.
A very pleasant stay. Very helpful and accommodating staff. Food was like home cooking and very good. Recently redecorated. Bedrooms were very comfortable and clean. Adequate parking. Located on a busy junction, with access to buses and train … See more
A very pleasant stay. Very helpful and accommodating staff. Food was like home cooking and very good. Recently redecorated. Bedrooms were very comfortable and clean. Adequate parking. Located on a busy junction, with access to buses and train services. Would use again for a short stay. Collapse
Right next to the Railway!
Stay Date: 07/2017, mrsmontague wrote this review.
I stayed here overnight on a journey to Glasgow and will be staying again. The staff were polite and helpful and the location is brilliant for those commuting like myself... The station must be a mere 200 steps away!
I stayed here overnight on a journey to Glasgow and will be staying again. The staff were polite and helpful and the location is brilliant for those commuting like myself... The station must be a mere 200 steps away! Collapse
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