Andaz San Diego
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The Andaz San Diego hotel is a luxurious accommodation which offers a truly unique entertainment experience. The hotel is handily located in downtown San Diego’s vibrant Gaslamp Quarter District, and is just minutes away from the San Diego International Airport. Head to the beach for a relaxing time, explore the San Diego Zoo or visit Sea World for a memorable day out.
Each of the rooms at the Andaz San Diego hotel is designed to make you feel at home during your stay in the city. Every room includes a 42’’ Sony flat-screen TV, high-speed internet access, Korres bath amenities, plush bathrobes, a full in-room bar, a docking station and blackout drapes.
After a busy day in the city, sit back with a drink in the Andaz San Diego Bar or tuck into signature dishes at the Quarter Kitchen restaurant or the dramatic Main Dining Room. The hotel is also home to the Wine Bar, an open-air Atrium, a pool, a sundeck, an outdoor lounge and private cabanas for relaxing in.
Hotel Facilities & Services
- Total Rooms Number: 159
- 24 hour front desk
- Lift to all Floors
- Internet Access
- Mini bar
- Room Service Not 24hr: Yes
- In Room Safe
- Direct Dial Telephone
- Complimentary Newspaper
- Outdoor Pool Free: No
- Gym Free: No
- Name: San Diego International Airport
- Distance: 4.9 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: San Diego International Airport Distance: 4.9 kilometres
To view our full selection of accommodation in San Diego, view our hotels in San Diego page.
TripAdvisor Traveller Rating
- Overall: based on 1553 reviews
- Sleep Quality:
Stay at the Andaz during San Diego Comic Con
Stay Date: 07/2017, baylia2017 wrote this review.
A chic boutique hotel located in the Gaslamp District of San Diego. I was very excited to have the chance to stay here during San Diego Comic Con this year, and it did not disappoint. The staff was friendly, the rooms were comfy, and the rooftop loun… See more
A chic boutique hotel located in the Gaslamp District of San Diego. I was very excited to have the chance to stay here during San Diego Comic Con this year, and it did not disappoint. The staff was friendly, the rooms were comfy, and the rooftop lounge was a great escape from the Comic-Con crowds. We went to the rooftop almost every day to unwind before grabbing dinner at one of the surrounding restaurants. Staying at the Andaz made us feel like we were special guests, especially during a convention where you tend to get lost in the crowd. Collapse
Stay Date: 07/2017, grayglube wrote this review.
I stayed for comic-con, booked via the hotel lottery through sdcc and did research before hand on where I would want to stay, the Andaz was in my top 5 list and I'm a Hyatt rewards member. The first thing that happened was minor confusion over my bi… See more
I stayed for comic-con, booked via the hotel lottery through sdcc and did research before hand on where I would want to stay, the Andaz was in my top 5 list and I'm a Hyatt rewards member. The first thing that happened was minor confusion over my bill because I paid a 2 night deposit and it wasn't displayed but I had all my confirmations and so the problem was sorted very quickly. Surprise number two was being informed there was a $100 dollar a night 'incidentals' charge, so $700 all together to which I promptly said 'no way.' Mind you, wifi, some snacks and beverages, and other standard perks are FREE here, so basically the incidentals are purely for a mini bar which I did not plan on using which is more than a little scrooge-y. They dropped the rate to $300 in total for incidentals. Fine. I was a little peeved but nothing to major. The next morning I wake up to my credit card app alerting me of being charged $375, which is odd because I didn't get anything. So, I went downstairs and explained the situation and my confusion and was informed I was accidentally charged for a night additional to the seven I already paid for. I could not get a straight answer as to why could happen in the first place. They took my information and called the credit card company to try and fix the issue and I was told it would all be sorted. I was called 30 min later by front desk saying I needed to talk to the company myself to provide info, I did but was told because a pending charge takes 5 days to go through and only then could be taken off. I was told that the hotel could do nothing about a pending charge, and when I asked if Hyatt overall could do it, as in 'could you call corporate and see if someone higher up the food-chain could do it" and again couldn't get a straight answer. After talking to my credit card company. I went back to front desk updated them, they apologized and all I asked for from them was an assurance that this would not happen again. I was told 'absolutely not, it will not happen, we've taken care of. Fine. Next day, my app alert goes off for a new charge, a small charge under $50 but still odd because wifi is free, I'm not parking a car, didn't order room service, etc. I repeat the same procedure again, get an apology, an assurance and have to talk to the my card company while I'm supposed to be enjoying my vacation. After that what do you think happened the next day? Yup. I got another app alert, for the exact same charge. I go through it all again for a 3rd time. So while on vacation I learned by heart the customer service number for Hyatt and my credit card. At the front desk Matt, my host, looked confused and unsure of how to handle my concerns and eventually I asked to talk to whoever was the manager that day, enter Dan who was at least more personable and seemed appropriately concerned and genuinely sorry about the whole thing. One the third day I spoke with Tyson who was also helpful and all of that. Dan and Tyson really tried their best and I would be happy with that, if the problem didn't happen 3 times. Now onto other stuff. The upstairs deck was large (the longue part) the pool was small, and I hate to think of how much cabanas cost. They didn't have waitress walking around, that I saw, to talk orders poolside, which I thought was odd considering they are a top tier hotel. The bartenders were cool, I asked for a set of silverware because I went to Ralph's and got some groceries and had no utensils in the room and they gave them right to me. If you come during comic con there will be at least one party on the rooftop one night (if not multiple nights) and the rooftop will be closed. Security will direct you to what elevator to use those nights, these guys just try to do their jobs and can come across as a little terse I think, but not a big deal. Noise wise, eh. I live in a suburban area and to be honest my neighbors are louder than the gaslamp. I had a street facing room close to the ground. I don't know about the 6th floor but I don't think the noise was too bad and the halls were always deserted any time I'd go out into them. It's outside the hotel where the problems might happen, lines of con goers crawling the gaslamp for parties and stuff. There was one super drunk duo of girls, one who vomited on the sidewalk, granted it was 1am so that's common in any city during an event like this. Million Dollar Question: Would I stay at the Andaz again? Probably not. There's really no incentive knowing that I had to do the one thing I go on vacation to take a break from, work and that despite all these mess up on the hotel's end I was offered nothing to recompense for the time it took away from my day or my vacation. I wish I had only nice things to say and that it was an amazing stay but it wasn't. It could have been great, it could have been amazing but instead it was the worst part. Collapse
Overall very good, would stay again
Stay Date: 07/2017, ItinerantLondoner wrote this review.
Stayed for 2 nights. Overall very positive - pleasant staff, nice rooftop, nicely appointed rooms, big comfy bed. Complimentary snacks in room etc. Everything seems pretty new and clean. My room overlooked the street but unlike some I had no issues w… See more
Stayed for 2 nights. Overall very positive - pleasant staff, nice rooftop, nicely appointed rooms, big comfy bed. Complimentary snacks in room etc. Everything seems pretty new and clean. My room overlooked the street but unlike some I had no issues with or did not notice any noise. Would stay here again. A few minor design quirks in the room - limited hanging space in the bathroom, safe is placed on top of minibar meaning the interior gets pretty hot if you're storing electronics in there, shower is in the middle of the room (not an issue for me but may be for some). Food was pretty good although breakfast was slow and expensive. There are better options to yelp nearby. Collapse
A gem in the heart of the Gaslamp Quarter
Stay Date: 07/2017, Carmel C wrote this review.
Delightful experience. Checked-in for 5 days during the San Diego Comic Con. Service has been awesome. The hospitality and helpfulness of everybody from the time we checked-in to our daily comings and goings is heartwarming. Pleasantly surprised … See more
Delightful experience. Checked-in for 5 days during the San Diego Comic Con. Service has been awesome. The hospitality and helpfulness of everybody from the time we checked-in to our daily comings and goings is heartwarming. Pleasantly surprised by the glass of wine offered during check-in. The beds and pillows are comfortable. Kept us comfortable and well-rested. Housekeeping has been very attentive. Execellent location. Lots of wonderful restaurants and pubs nearby. Will finish my review after we check-out. So far, it's been really good! Collapse
Overall nice hotel with comfortable room... be careful in the shower.
Stay Date: 07/2017, MaJaPe wrote this review.
I stayed here recently in room 316 for 6 nights for a work conference. Overall I was very happy with my stay. I had arrived at the hotel early (about 8:30a) to drop off my bags. They told me my room was ready and went ahead and let me check-in which … See more
I stayed here recently in room 316 for 6 nights for a work conference. Overall I was very happy with my stay. I had arrived at the hotel early (about 8:30a) to drop off my bags. They told me my room was ready and went ahead and let me check-in which was really nice. I was even upgraded to a "large king" room. The room was comfortable and well appointed overlooking the street. The housekeeping could have been better as there was a lot of dust in the room. The shower was large with 2 shower-heads and a huge glass window open to the room. The shower did have a curtain you could close to the room, but don't expect full privacy. I was alone in the room so this wasn't a huge concern for me, but I could see how it could be for others. Note to the hotel... please put a grab bar in the shower. I slipped and fell pretty hard. I feel lucky I didn't get too hurt (just a few bruises). I noticed the shower was slippery and put down the provided rubber mat, but it was only 1'x2' in a much larger shower. The room was pretty standard, comfortable bed, although the pillows were too "full" IMO. My room was right off the elevator and opened to the front street. I had no issues with noise what-so-ever, and slept like a baby.. The pool is small and only 3ft deep, so not a great swim. Also the sun chairs were almost always full mid-day, and despite having 3 cabana areas that were always empty, they were roped off with "reserved" signs. Bee prepared to either arrive early, or go without a chair. They also don't have a waitstaff at the pool so if you want a drink or food, you have to go to the bar to order. Parking is $49 which is outrageous. Other nearby hotels didn't charge nearly that much. Luckily our rental car place let us keep the car in the rental garage overnight for free. Collapse
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