4 4 Star:
Per Person Per Night
- Perfect for exploring Florence at your leisure
- On-site bar area
- On-site restaurant
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The Ambasciatori is a refined and elegant hotel located next to Santa Maria Novella Church in Florence's historic centre, 10 minutes' walk from the Cathedral. The hotel is also just 10 minutes' walk from the Fortezza da Basso exhibition centre and the city's shopping district.
The Ambasciatori Hotel features large rooms and include an LCD TV with satellite channels and mini-bar. Some rooms come with a balcony, while others have a hydro massage bath and wellness kit, soundproofed rooms offer air conditioning and complimentary Wi-Fi to enhance your stay.
Breakfast at the Ambasciatori Hotel is a large, American-style buffet style served in the hotel's stylish Zen garden. In the evening, Sweet Bar is ideal for a cocktail, drink or snack.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Laundry/Dry Cleaning Services
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Florence, view our hotels in Florence page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 5.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 5.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1216 reviews
- Sleep Quality:
Very restful hotel in a manic city
Stay Date: 20/09/2014, a customer aged 45-64 from Ellesmere who stayed in this hotel wrote this review.
Even though the hotel was situated across from the station it was completely soundproof. The room was extremely comfortable, spotlessly clean and perfect temperature. Having spent a few days enjoying the rustic charm of the Chianti, it was actually s… See more
Even though the hotel was situated across from the station it was completely soundproof. The room was extremely comfortable, spotlessly clean and perfect temperature. Having spent a few days enjoying the rustic charm of the Chianti, it was actually so nice to experience some 4 star comfort before heading home. The hotel was ideally located for us to see a few of the main attractions of Florence in a very short time. Could easily walk to the centre which meant no time was wasted. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 5 out of 5
- Sleep: 5 out of 5
- Breakfast: 4 out of 5
- Staff: 3 out of 5
- Duomo: 4 out of 5
- Ponte Veccio: 5 out of 5
- San Lorenzo market: 4 out of 5
- Saleem Bombay: 5 out of 5
Stay Date: 06/2017, EssexGirlx wrote this review.
Pleasant and modern hotel. Staff were polite and I think the place lends itself excellently for a work trip (which ours was) due to the meeting room facilities but this a separate part of the hotel so it would not interfere with your stay if you were… See more
Pleasant and modern hotel. Staff were polite and I think the place lends itself excellently for a work trip (which ours was) due to the meeting room facilities but this a separate part of the hotel so it would not interfere with your stay if you weren't there for work. Convenient for the station and 15 mins walk to the old town. Breakfast was nice, continental as expected, filter coffee was good. I wouldn't book here for a romantic escape but for travelling, city break or business it does the job. Collapse
One seriously noisy hotel!!!
Stay Date: 06/2017, Les T wrote this review.
We stayed here as part of our Italian tour. On the face of it our room seemed fine, having been renovated. Unfortunately, the design left a lot to be desired. There were no bedside tables or reading lamps. The bed was a fold up type and very firm. As… See more
We stayed here as part of our Italian tour. On the face of it our room seemed fine, having been renovated. Unfortunately, the design left a lot to be desired. There were no bedside tables or reading lamps. The bed was a fold up type and very firm. As a fold up bed there is a large gap (150mm+) between the bed head and the bed. This gap swallows your pillow during the night :( We were in room 601 which fortunately faced a side street and not the main railway station so we didn't hear trains all night, just occasionally. What we did hear were the renovations going on above us. I rang reception at 10.16pm on the first night only to be told they didn't know what I was talking about but the noise stopped within 5 minutes. Mind you, it started again at 6.15am. On the second night we waited until 10.36pm before ringing reception only to be basically called a liar and that there was absolutely no work going on. Do these people think their clients are idiots? Again, the renovation noise ceased almost immediately, but this time it started at 5.30am next morning. NOISE TRAVELS! Through walls, floors and the like. Just because you can't hear the hammer drill outside the door, doesn't mean the noise isn't travelling to the adjacent rooms and those below. There were multiple complaints from those on our tour about noise, no aircon, small rooms, the list goes on. I will be forwarding a copy of this review to Globus headquarters. This could be a very good hotel but personally I think the current management should be retrained in customer service. Mr Stefano Copioli, you need to do an undercover boss and stay in the rooms your staff provide to tour groups. The question is, would I stay here again? Not on your life. Poor staff attitude, poorly designed rooms (at least 601 was) and bloody noisy. P.S. AND WASH YOUR WINDOWS! Collapse
Stay Date: 06/2017, cheryltaylor19 wrote this review.
This is the worst hotel I have ever stayed in m it looks pretty but my room is so small there is n9 where other than the floor to put your luggage the shower runs all over the bathroom floor because it is so badly designed the safe was… See more
This is the worst hotel I have ever stayed in m it looks pretty but my room is so small there is n9 where other than the floor to put your luggage the shower runs all over the bathroom floor because it is so badly designed the safe wasn't work8ng the aircon wasn't working no bedside table as no room to pur it. I absolutely hate this hotel Collapse
Best breakfast buffet
Stay Date: 06/2017, Girl_Illa wrote this review.
Convenient to the train station, our room was reasonable, however, our 18 year old granddaughter had to sleep on a converted chaise longue, not even twin sized mattress. Okay for a child, but not for a teenager. The best part of the hotel was the bre… See more
Convenient to the train station, our room was reasonable, however, our 18 year old granddaughter had to sleep on a converted chaise longue, not even twin sized mattress. Okay for a child, but not for a teenager. The best part of the hotel was the breakfast buffet. It was the best, with lots of choice. Fresh fruits, fruit salads, crusty breads and other pastries, meats, cheeses, juices, etc. comfortable stay, overall. Collapse
Awful and Pathetic, please avoid at any cost.
Stay Date: 05/2017, Jaspreet B wrote this review.
While checking in at the Hotel Ambasciatori, the front desk lady took full 15 minutes to figure out which room was assigned to us. The only 2 things i demanded at that time was a quiet room with a walk in shower. I was given room 645 on Floor A and … See more
While checking in at the Hotel Ambasciatori, the front desk lady took full 15 minutes to figure out which room was assigned to us. The only 2 things i demanded at that time was a quiet room with a walk in shower. I was given room 645 on Floor A and the lady on the desk assured everything was according to my request. To my surprise and disappointment i found the following problems staying at Hotel in room no 645 on Floor A. 1. Inspite of booking way in advance requesting a higher floor with least noise, i was given a room on 1st floor (A Floor) facing Railway station and ongoing renovations with maximum noise from outside. Moreover, i was not told that the Bar area just outside the room is an adjoining wall. There was no sound proofing and the window could not be closed since it was a made up room wherein the room no was printed on a piece of paper and stuck on the door. Believe me, i called reception twice for the same. I personally went thrice at the reception and complained about the room and noise from all over the place but no one even once tried to address the problems except saying that the room will be changed next day at 2 pm. I was already charged the entire amount in advance. Room 645 on Floor A which cannot be called a room without any soundproofing and Insulation. We literally sat the entire night waiting for the morning to change the room. It is a crime allotting anyone such a room. I call it cheating on Hotel's part and is in a very bad taste. Pathetic and disappointing service on your part. 2. There were no facial tissues, bathroom sleepers, dustbin and electric kettle as requested in advance. The room had no facilities and after 3 personal visits to the reception, it took 7 hours for a box of facial tissue and just one bathroom slipper to reach me. I was told there are no electric kettles in the Hotel by a gentleman on reception. Disgusting. Next day i was allotted a room on 5th floor called as complimentary upgraded room. To my dismay i found a bath tub instead of my sincere request for only giving me a room with walk in shower. Again the same problems, no facial tissues, no bathroom slippers and a dangerous bath tub. And "surprise surprise", there was an electric kettle lying on the table. What credentials does this Hotel has? What kind of employees have they hired? I had written 2 complaint mails to the Hotel till date but to my utter disappointment they have never bothered to reply. If you are looking at a Hotel near Florence Station, i would suggest go to any Hotel but Hotel Ambasciatori or any of the so called C-group Hotels. It is a shame and in a very bad taste to cheat customers. I call it mistreating, misleading and mis selling. Pathetic service and attitude. Collapse
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