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Customer Reviews by Destination - Blackpool

Blackpool Holiday Reviews

Blackpool Airport Hotels

Several scheduled airlines operate from Blackpool International Airport, as well as chartered holiday flights in summer months. Conveniently located at the end of the M55, the airport is easily accessible both by car and by public transport. A recent £2m refurbishment of the passenger terminal has given the airport the capacity to handle two million passengers a year.

Number of Customer Reviews in this Destination - 180

  • SuperBreak Customer Reviews

Short Break in Blackpool

Stay Date: 23/04/06, a customer from Nottingham who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

The room where we stayed had scaffold all round so we couldnt see the seaview due to the scaffold. The builders started work at 7.30am until about 6.00pm so we were woke every morning with the See More  Read more information banging from the builders We found the reception staff very unhelpful even having to ask where our rooms where as they just handed us the key. Later on we had to ask where the restaurants were located asnoone informed us. Couldnt use the conservatory as this was closed due to building If we had been informed that major reconstruction work was being carreid out at this hotel before booking therewould have been no way would we have booked our break at this hotel we were very disappointed.   Collapse  Hide

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Ripleys  
Louis Tussauds Waxworks  
 
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Editor Notes:

Editor’s comments: We do request that all the hotels we work with inform us of any changes/refurbishment programmes they may be undertaking. Unfortunately on this occasion we were not made aware of this.

 

Short Break in Blackpool

Stay Date: 27/05/06, a customer from North Humberside who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Bella Pasta  
 
 

Short Break in Blackpool

Stay Date: 18/08/06, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool

Stay Date: 30/09/06, a customer who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Blackpool never lets us down always plenty to do if the weathers bad there are plenty of undercover attractions you get a great view from the top of the tower See More  Read more information   Collapse  Hide

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Blackpool Tower  
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Coasters  
 
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Long Weekend in Blackpool

Stay Date: 13/10/06, a customer from Ipswich who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

we had a wonderful time in Blackpool, Pleasure Beach, a must for adrenaline junkies. if you want a great day out i strongly recomend a full day at the Pleasure Beach. a bit on the expensive side See More  Read more information unless your going to make a whole day of it. tip:unless your going for some serious drinking i would book a hotel to the north of the promenade away from the hustle and bustle. its a short walk or tramto the night life.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 21/12/06, a customer from St.Helens who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool

Stay Date: 28/12/06, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We spent our time going for walks ,with the odd drink.Overall we had a very enjoyable few days See More  Read more information   Collapse  Hide

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A Working Weekend In Blackpool

Stay Date: 17/03/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Arriving at the Norbreck Castle Hotel to rain and very high winds, the reception was very welcoming! The check-in process was quick and simple and within a few minutes we were in a comfortable room See More  Read more information with good facilities. We spent part of the evening in Lancaster and the remainder at the hotel. We were taking part in an exhibition at the hotel and were allowed to unload our vehicle at 10pm - thestaff were very accommodating!! The entertainment at the hotel that evening was very good and enjoyed the short amount of time spent in the Conservatory before getting a great night's sleep! Up nextmorning to a great breakfast and then into the exhibition hall to work all day. The facilities in the hall were very good and being attached to the hotel was a godsend. That evening we ventured outto the Red Lion for an excellent meal and then back to the hotel for some more entertainment. Overall, despite working that weekend, I enjoyed my stay and would recommend the Norbreck Castle Hotelwithout any hesitation!! The only downside was that I didn't have time to take advantage of most of the great facilities the hotel had to offer!   Collapse  Hide

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Our Weekend

Stay Date: 16/03/07, a customer from Bilston who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Arrived early in hotel , had a drink in relaxing surroundings at the hotel. then made our way to Bella Italia a touch expensive but excellent food and service well worth a try. then back to hotel to See More  Read more information relax once again. Next day off to Blackpool Pleasure Beach to relive my youth on the rides, spent 4 hrs on there then back to Blackpool Tower and ride up top what a great view. All in all a greatweekend.   Collapse  Hide

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Blackpool Tower  
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Bella Italia  
 

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What To Do When its Pouring Rain in Blackpool

Stay Date: 25/07/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The Norbreck Castle hotel is quite far from the main attractions so the tram is a great and inexpensive way to get about, they run regularly and even 14 year old boys love them. Taxi ride will cost See More  Read more information about 7.00 which is reasonable. Visit the Dr Who Exhibition, brings the old memories flooding back, from hiding behind the sofa (I did that) to the new series. There is so much to see that even nonDr Who fans will love it. Seeing Bessy the car and K9 is just fab, and if you are a certain age you will remember most of the baddies. Good amount of exhibits and info to keep you in there for at leastan hour and a half. Great Stuff, even for us girlies. After that go to the Sealife centre just next door, if you took my advice and got the tram then on the back of the ticket is a voucher whichenables one child free with each paying adult. Better still is a child is up to 14. The exhibits are all well manned and staff are well trained to answer your questions. Feeding time at the rays isenjoyable as they seem to know what time it is and dance along the surface of the water while waiting for their grub. If you are there at a non feeding time dont worry just keep hold of your ticketsand you get immediate re-entry to the centre, so fantastic value.   Collapse  Hide

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Blackpool Sea Life Centre  
Dr Who Exhibition  
 
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Editor Notes:

Editor's comments: Please note that you can book Blackpool Sea Life Centre tickets on our website. Simply select from the 'Tours and Tickets' section before you confirm your booking. Alternatively, call our Reservations Department on 0871 221 3344 for more details.

 

Night at the Inn on the Prom

Stay Date: 28/07/07, a customer from Nelson who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

We had a really good weekend at the Inn on the Prom, breakfast fantastic, room nice and clean, sea view. I was a little disappointed we only had tea bags in our room- I am a coffee addict but this See More  Read more information was only a minor problem. watching plasma tv in bed, watching the waves roll in out of the window made this a memorable 10th wedding anniversary weekend.   Collapse  Hide

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Our Weekend at Lytham St Annes

Stay Date: 03/08/07, a customer from Glasgow who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

The Hotel reception and dining area was beautiful Meals were great too, however the bedrooms allocated were of a very poor standard especially the bathroom which was disgusting and until they have See More  Read more information upgraded their bedrooms we wont be visiting again.   Collapse  Hide

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Short Stay in Blackpool

Stay Date: 04/08/07, a customer from West Lothian who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Enjoyed our short stay so much we re-booked another one in September, staying at the same hotel.Ideal place and hotel to take our grandchildren. See More  Read more information   Collapse  Hide

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Short Break in Blackpool

Stay Date: 16/08/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Harry Ramsden's  
 
 

Short Break in Blackpool

Stay Date: 01/09/07, a customer from Bolton who stayed at 3* Best Western Carlton Hotel in Blackpool rated this hotel.

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Blackpool the Norbec Castle

Stay Date: 23/10/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

the norbec hotel had everything you could want for a short or long break our children really enjoyed the swimmingpool and the entertainment was really good.we had a great time in the sealife center. See More  Read more information Blackpool tower was very good but we found it a little expensive to get in.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 21/11/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 07/03/08, a customer who stayed at 3* Best Western Carlton Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 10/08/08, a customer from Essex who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Blackpool was great, the children love it too. So much to do, rain or shine. Our hotel was very good too. Food and staff and cleaniness was great. The pleasure beach is our favourite attraction. See More  Read more information   Collapse  Hide

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Trip to Blackpool

Stay Date: 27/08/08, a customer from United Kingdom who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We thoroughly enjoyed the trip to Blackpool. We have visited this hotal a few times before and it was up to its usual high standard. The food & drinks were very good value and we had a very pleasant See More  Read more information and enjoyable stay. There was plenty of things to do and all in all it was a most enjoyable trip.   Collapse  Hide

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The Buccaneer (Coral Island)  
 
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Norbreck Castle

Stay Date: 07/09/08, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 26/09/08, a customer from Dumfriesshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Enjoyed the break. The hotel and staff were brilliant. See More  Read more information   Collapse  Hide

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Blackpool Tower  
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Harry Ramsden's  
 
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Grand Metropole

Stay Date: 21/10/08, a customer from Sheffield who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Short Break In Blackpool

Stay Date: 06/08/09, a customer who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Hotel and room pleasant and clean, breakfast excellent, staff very friendly and helpful. Hotel well located in the quieter part of Blackpool but within 5 mins of the main town with a tram stop See More  Read more information across road. Only complaint is the room was very hot and air con noisey so i couldnt sleep. Other than that would recommend but dont stay in room 205!   Collapse  Hide

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Blackpool Pleasure Beach  
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Week-End At St Annes - Inn On The Prom

Stay Date: 04/09/09, a customer from Heald Green who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

Had a great week-end but disappointed with the hotel room. No view whatsoever just a wall. We must have been over the kitchen as we could smell cooking fat in our room all the time. Air conditioning See More  Read more information unit kept going on and off all night for 1 out of the 3 nights we stayed (not that we got air con). The room itself was ok but the bathroom was awful - pink! it was in desperate need to updating,haven't seen a bathroom like that since the 1980s! Loved the food it was excellent and the kids loved the desserts. The restaurant staff were lovely and very helpful. We would recommend a stay at the innon the prom if you go for an upgrade. If you want a room that resembles those shown on their website you will need to pay the extra. Went to the pleasure beach, had a great day. Saw the illuminationswhich took forever but were very good. Visited the toby carvery on the prom at St Annes a couple of times, food very good, staff very helpful and prices very reasonable.   Collapse  Hide

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Blackpool Pleasure Beach  
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Toby Carvery - Salters Wharf  
 
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Short Break In Blackpool

Stay Date: 27/06/10, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel was easy to fine, plenty of parking available. The room was a good standard with a sea view. The hotel staff were extremely helpful and a problem with the bathroom door was sorted within See More  Read more information an hour. Unfotunately our room over looked the pub next door and was extremely noisy into the early hours. We also had a problem with the people in the next room who brought friends back then satshouting, screaming and laughing till 4am! However, you can't blame the hotel for that. In all we had a lovely time and will definetly stay at the hotel again.   Collapse  Hide

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Blackpool Beach  
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Armed Forces Weekend Events  
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Bella Italia  
 

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Short Break In Blackpool

Stay Date: 10/01/11, a customer from Uk who stayed at 3* Best Western Carlton Hotel in Blackpool rated this hotel.

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Grand Theatre - Blackpool  
 
 

Short Break In Blackpool

Stay Date: 06/03/11, a customer who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

We were attending a cheerleading competition and this was a fantastic hotel for families. My children loved the swimming pool and the relaxed atmosphere at breakfast. This was enhanced by the super See More  Read more information views of the canal from the restuarant. The hotel staff were friendly and efficient. I would definitely stay in this hotel again and recommend it.   Collapse  Hide

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Car Park

Stay Date: 22/02/12, a customer from Uk who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

I was surprised to be charged 3.00 pound per day for parking. This should be stated on the hotel details. See More  Read more information   Collapse  Hide

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Editor Notes:

Editor's Comments: Parking information is available on our website regarding this hotel.

 

Short Break In Blackpool

Stay Date: 22/06/12, a customer who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Purchase your tram & bus day tickets at pay points in local shops - save ??1 per day each! use tesco rewards vouchers to get pleasure beach wristbands for great value!. See More  Read more information   Collapse  Hide

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Winter Gardens  
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fantastic christmas break in blackpool

Stay Date: 23/12/12, a customer aged 18-24 who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Room was fantastic. In the Carlton couldn't complain with the facilities. Was clean and comfortable. Staff were amazing. So helpful polite and hardworking. Evening entertainment was good. local See More  Read more information attractions were entertaining. They sell a big ticket for 45 pounds which get you into all 7 local attractions. Although they do special offers and we got our tickets for 25 pound Would recommend overChristmas lots to do everyday except Christmas day of course which is spent at the hotel   Collapse  Hide

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Sealife Centre  
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Harry Ramsdens  
 

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Trip to Blackpool

Stay Date: 14/08/13, a customer aged 25-44 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Facilities at Norbreck Castle Hotel were great. The pool was amazing and the rooms were clean and tidy. The fire alarm went off twice though, were the whole hotel was evacuated and our view See More  Read more information overlooked the rear of the hotel and looked like an industrial estate, but as we didn't spend our trip gazing out of the window it didn't matter.   Collapse  Hide

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Blackpool Pleasure Beach  
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Yum Yum Fish and Chips  
 
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BLACKPOOL

Stay Date: 20/10/13, a customer aged 65+ who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

LIGHTS BRILLIANT See More  Read more information   Collapse  Hide

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lights  
 
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Blackpool illuminations

Stay Date: 31/10/13, a customer aged 65+ who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

it rained but the lights were good See More  Read more information   Collapse  Hide

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Blackpool  
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Short stay at Blackpool

Stay Date: 20/06/14, a customer aged 25-44 from Houghton Le Spring who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

An enjoyable short break from start to finish, hotel and staff were 1st class, Rod Stewart concert was amazing - will certainly be booking concerts and other holidays through super breaks in the See More  Read more information future .. Thank you.   Collapse  Hide

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Yates  
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Metropole hotel  
 
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Weekend break in Blackpool

Stay Date: 11/07/14, a customer aged 25-44 from Haverfordwest who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

The Carlton Best Western is a really stunning hotel... Excellent breakfast that you help yourself to. The staff were very helpful and welcoming. The only (briefly) drawback was our room was so hot, See More  Read more information no air it was unbearable until we looked in wardrobe and there was a fan... so we could breath again... Walking distance to anywhere in Blackpool... Or if you can't walk far a tram stop just over theroad. We would definitely go back there.   Collapse  Hide

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Dungeons  
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Norbreck castle hotel

Stay Date: 17/07/14, a customer aged 65+ who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Not a 5 star hotel but a brilliant budget hotel, clean, good food, good entertainment and exceptional price. See More  Read more information   Collapse  Hide

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Blackpool

Stay Date: 15/11/14, a customer aged 45-64 who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Hotel location excellent for venue only a short walk, hotel room spotless, hotel offered an early dining time which suited our time schedule, food and service were superb and good value. See More  Read more information   Collapse  Hide

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Good night in cleveleys

Stay Date: 28/11/14, a customer aged 45-64 from Manchester who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We had a great meal with friends a few drinks and back to hotel good nights sleep then up for a great breakfast then check out and some shopping before travel home. Pleasant weekend. See More  Read more information   Collapse  Hide

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Local Bars  
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taste bistro  
 

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Football Pleasure

Stay Date: 21/07/15, a customer aged 45-64 from Burntisland who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Booked in the Metropole for 1 night on the 21st July 3:30pm. (Me and 2 young people I work with) Initial thought about the hotel wasn't good, but once I parked up for £3 and got checked in we were See More  Read more information pleasantly surprised. A good size room, very friendly receptionist and excellent parking facilities. We left our bags and headed off to Chesterfield to watch football. We returned at 1am - the hotelwas very quiet and we got a good night's sleep in the excellent sized room .1 double & 2 singles - bedding clean. Up in the morning and we had a really good breakfast and then went away to the PleasureBeach. Couldn't ask for any better and would definitely re-book this hotel.   Collapse  Hide

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Great Hotel in Blackpool

Stay Date: 29/04/16, a customer aged 45-64 from Worthing who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

My husband and I stayed at the Best Western Carlton Hotel in Blackpool for 4 nights at the end of April 2016. The staff were friendly and any problems were dealt with very quickly. We had booked a See More  Read more information twin room and although quite small was fine for us. The room was clean as was the bathroom, bed linen also excellent, towels were changed every day, also excellent. We had booked breakfast which againwas excellent, plenty of choice and the full English all food was hot. I have to say we were a little apprehensive as some of the reviews for this hotel were not too good, but speak as you find and wehad no complaints at all. We would definitely stay there again.   Collapse  Hide

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Great 4nt Break in Blackpool

Stay Date: 08/08/16, a customer aged 25-44 who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Our first impression of the hotel was not great as we had to go in the fire exit to the rear, there seemed to be temporary tables set up as a bar/reception area, there was some renovating work of See More  Read more information some sort going on. Our room was clean and met our needs, although it was a little worn and outdated. The staff were very friendly and couldn't do enough for you. Breakfast was 'top notch' with a wideselection of hot food, cereals, fruit teas and coffees etc, overall a very pleasant stay.   Collapse  Hide

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Enjoyable

Stay Date: 28/09/16, a customer aged 45-64 from United Kingdom who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Illuminations were as good as last year. Hotel is good for the price, attention to detail lets it down. It is a magnificent building that is in need of some TLC. See More  Read more information   Collapse  Hide

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Great Short Break in Blackpool

Stay Date: 27/10/16, a customer aged 45-64 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

I treated my sister and my mum to a short break in Blackpool as my mum is 87 and had never been there before. We travelled by train which was really good and when we reached our destination we got a See More  Read more information taxi to the hotel - just a short ride away. We had a bit of a hiccup with the rooms on arrival at the hotel, but this was sorted within a couple of hours and we were given a complimentary drink inthe bar to compensate. The hotel rooms were noisy because of the tram lines being directly outside our windows, but we did manage to get a few hours sleep both nights. We walked to most places, but didgo on the tram a couple of times. We also had a ride on a horse & carriage which was very enjoyable. The places we visited were all amazing. Everywhere we went people were so nice and friendly.SuperBreak were brilliant, putting together a package that suited our needs and I will not hesitate to use them again for wherever we choose to go next year. So thank you to everyone.   Collapse  Hide

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Illuminations visit

Stay Date: 04/11/16, a customer aged 25-44 from United Kingdom who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

I won some SuperBreak vouchers and used them for a short 2 night holiday for my family to see the illuminations. We have just returned from a wonderful stay here. Arrived at 2:40 pm on the Friday See More  Read more information with my partner, 5 year old and 11 month old boys... checked in by a lovely receptionist then guided to our room... we had room in a quiet location. A little disappointed at first as the room was tiredand dated and one of the single beds had a broken base but this was rectified next morning without any fuss. The room was comfortable and warm with plenty of space for our newly crawling baby toexplore. We quickly unpacked then went to explore the hotel. Children's bedtime was a bit of a nightmare due to us all being in the same room and not something we're done before but it was fine and anexciting experience for the eldest... travel cot which was in the room - the mattress was shockingly hard and thin, I could feel every fold and the wooden base, ended up folding a quilt off the single bedaround it so my baby was comfortable. Breakfast was beautiful... everything you could ever want for breakfast... Cereal, fried breakfast, breads, fruits etc and the waiting staff.... well whatcan I say? They were the most polite, helpful staff you'll ever meet, couldn't do enough for you and had the time of day for each and every one of us even our children. Swimming pool a little coldfor babies liking but didn't bother eldest and me and hubby took it in turns going in with him while the other kept baby warm in the Jacuzzi.... bit of a shock in temperature going from one to the otherthough ha! Evening meal... was to die for plenty of choice. Even my picky hubby said the food was amazing and he's hard to please.... usually covers everything in ketchup. He even tried things hewouldn't usually! We only booked the hotel to use the vouchers I'd won as they couldn't be used for our usual haven/park resort type holidays. I've always been put off hotel stays with childrenbut they needed using and as we visit the illuminations every year I thought we'd stay over a couple of nights and do things we don't usually do. I must say I will never rule out a hotel stay withchildren again, especially if they are to your standards. The couple of things above are me just being picky because I couldn't find fault with the hotel, staff or food. My eldest really didn't want toleave... was upset he didn't get to say bye to the lady who helped find his chocolate cake in the restaurant (blonde hair and glasses) she was really lovely with him and he took a bit of a liking to her!Really wished we could have stopped longer.   Collapse  Hide

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Blackpool

Stay Date: 26/11/16, a customer aged 45-64 from United Kingdom who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Hotel was lovely and easy to find. Free parking too and they let us leave the car and go shopping even though we arrived well before check in. Near enough to shops and theatre to walk but far enough See More  Read more information away to make it a nice quiet place to stay. Breakfast was tasty.   Collapse  Hide

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You must come to stay at St Annes

Stay Date: 01/03/19, a customer aged 65+ from United Kingdom who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

This was to be a celebration of my partners' 80th birthday and this hotel had pulled out the stops. We had a room overlooking the sea and they had put balloons and a bottle of Prosecco on ice for See More  Read more information our arrival. We had thought to try other restaurants, but the evening meal was so good we decided to eat in every night, the staff were delightful and would stop for a chat. The only downside was thehotel was a bit cold but there was a storm approaching.   Collapse  Hide

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The Norbreck

Stay Date: 10/05/19, a customer aged 65+ from St. Helens who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The Norbreck Castle is a little out of Blackpool itself but is a nice quiet area. The tram stops across the road provide easy access into Blackpool and run regularly. There are ramps into the hotel See More  Read more information for wheelchair users. The Norbreck is a large establishment with friendly, professional staff. The food is excellent with plenty of choice at both breakfast and dinner. There is nightly bingo andentertainment, and in case of bad weather there is a cinema room. There are bars serving a good choice of drinks and plenty of seating areas.The beds are comfortable and provide a good nights sleep. Theonly downside to this hotel is that it needs a good refurbishment as it is somewhat dated, but this didn’t deter us and we would certainly stay here again.   Collapse  Hide

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Short Break in Lytham St Annes

Stay Date: 08/09/06, a customer who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

Hotel bedroom not clean, entertainment on 1st night very good, 2nd night awful. Staff switched lights off in restaurant around us as we finished meal, See More  Read more information   Collapse  Hide

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Blackpool For Under 5s

Stay Date: 20/10/06, a customer from Cheshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We stayed at the Clevelys end of the resort which was the quiet and old fashioned part of the resort that we remembered from our childhood. It was a good location as we were close to the end of the See More  Read more information illuminations so could ride the tram almost to the end of its route. This gave the kids the opportunity to see all the lights. Saver tickets are available for the trams. To avoid the crowds wetravelled by tram to central pier then walked on the promenade side until we reached the Pleasure Beach. this meant that the children were not overwhewlmed by people pushing past them. The multi ticketsthat are for sale at the Pleasure Beach do make it easier on the purse. The rides were easily accessible and the attendants lovely with the children. On the return journey a reasonably priced ride inthe horse and carriage was a special treat. For Landlubbers and those who are unseasoned Blackpoolers you need to remember that Friday is Donkey "rest day" and that you need to consider the times ofthe tides if you definitely want a ride on the donkeys as part of your trip. For family meals there is a lovely fish and chip cafe opposite the Bispham tram stop (delicious with fresh fish & chipsor choice of home made steak or chicken pies and puddings,roast dinners) All very good quality and resonable price.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 23/10/06, a customer from Great Yarmouth who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 22/10/06, a customer from Yate who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

blackpool was a very busy place but more suited to stag and hen parties due to the amount of pubs. See More  Read more information   Collapse  Hide

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Visit To Blackpool

Stay Date: 18/11/06, a customer from Sunderland who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

We were in blackpool for a dancing competion,which was held in the Tower ballroom. An impressive place to visit. See More  Read more information   Collapse  Hide

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Norbreck Castle Hotel, Blackpool

Stay Date: 17/12/06, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

I took a 3 night winter break and found the hotel to be comfortable, with TV and tea/coffee facilities in my room. The hotel swimming pool, sauna and gym were all used and enjoyed, as was the all See More  Read more information over massage. Considering it was December and out of season, I found plenty of places to visit and enjoy. I would definitely go again!   Collapse  Hide

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Great Day Out In St Annes

Stay Date: 20/01/07, a customer from Rochdale who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

4 of us went on the short break.dropped the wives off in blackpool shopping. We went round the bars in st annes, found some really good ones, Went out at night for a meal found a nice See More  Read more information restaurant.had a great weekend.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 24/02/07, a customer from London who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool in Spring

Stay Date: 02/03/07, a customer from Market Rasen who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel was very full but appeared to be staffed sufficiently, with an excellent reception desk. The facilities at the hotel including a swimming pool, sauna, steam room and keep fit gym were See More  Read more information excellent as was the Copper Jacks Pub with sky football matches, excellent pint etc. The weather was good spring weather and we used the facilities of the beach and promenade. Disappointing the tramswere out of action under major maintenance.   Collapse  Hide

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Hot Ice Show, Blackpool Pleasure Beach

Stay Date: 05/04/07, a customer from Ilkley who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

If you get a wristband (we used ?7 worth of Tesco clubcard vouchers and exchanged our token for a wristband which included all the rides) you get free entry to the matinee performance of Hot Ice at See More  Read more information 2.30pm. It lasts for about 50 minutes and is absolutely fantastic. What a lot of skill and creativity.   Collapse  Hide

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Great Short Break in Blackpool

Stay Date: 01/04/07, a customer from Wiltshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Pleasure Beach and Sandcastles - both visited before and both as good as expected. Nothing too much of a rip-off with something for everyone. Blackpool Tower was a first visit and a really pleasant See More  Read more information surprise. The architecture was fantastic and the ballroom needs to be seen to be believed. The view from the top was breathtaking and the circus was superb. Excellent value for money at £43 for afamily of four! As my daughter is a keen figure skater, she competed in the ice festival. The local people were really welcoming. We didn't get to see the Hot Ice show which I would expect to be good, buthusband and son can only take so much time in an ice rink!   Collapse  Hide

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Blackpool

Stay Date: 09/04/07, a customer from Glasgow who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Tram stop was right outside our hotel. We never waited more than 5 mins for a tram into Blackpool. I think Blackpool itself could do with a facelift but all the fun is still there. It cost £25 to See More  Read more information get into the Pleasure Beach per adult. If you are not getting on the rides you can enter the park for free. I took my nephew for the day and we had a great time getting off and on the rollercoastersand rides.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 09/06/07, a customer from Milton Keynes who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 14/10/07, a customer from Glasgow who stayed at 3* Best Western Carlton Hotel in Blackpool rated this hotel.

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Sunny Blackpool

Stay Date: 24/10/07, a customer from Lancashire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Had 3 days/2 nights in Blackpool. Weather surprisingly bright & dry which made it more pleasurable. Kids loved jumping on & off tram. Entertainment at Hotel bit poor I thought & childrens See More  Read more information entertainment began too late (3 year old tired to join it at 8.30). Food was good although bit more organisation required for breakfast time, things seemed to run out & not get topped up.   Collapse  Hide

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Blackpool Illuminations

Stay Date: 03/11/07, a customer from Derby who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hotel: good - although the first room we were shown to needed redecorating but the relocated room was very good. The restaurant staff didn't ever smile either at evening meal or breakfast. Hotel has See More  Read more information fabulous location. Drove the full length of the illuminations which was about 3 miles!   Collapse  Hide

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Short Break in Lytham St Annes

Stay Date: 16/11/07, a customer from North Shields who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes rated this hotel.

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Short Break in Blackpool

Stay Date: 23/02/08, a customer from Pocklington, York who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

everything was perfect about our stay in blackpool See More  Read more information   Collapse  Hide

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Easter Weekend in Blackpool

Stay Date: 21/03/08, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel wasn't really up to much - very tired & in need of redecoration in the bedrooms. However the food at breakfast was very good & the staff friendly. Entertainment in the evening was quite See More  Read more information enjoyable. The hotel is quite a distance from the main promenade & the north pier, so you really need to catch a tram or a bus. I would recommend buying a day pass for the buses as this is the cheapestoption. There is a bus stop right outside the hotel & they run every 20 minutes until late at night. Don't think I would stay at this hotel again though - mainly due to the location but also the roomsaren't upto much.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 23/05/08, a customer from High Peak who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool

Stay Date: 17/07/08, a customer from Dublin who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Lytham St Annes

Stay Date: 16/08/08, a customer from South Yorkshire who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

This hotel is great for people of retirment age upwards. They didn't cater for people with familes and the entertaiment was ball room dancing. the rooms have been refurbished to a high standard See More  Read more information although the heating was blasting out (this is August!)but they did provide you with a fan to cool down. the hotel is clean and friendly   Collapse  Hide

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Visit to Blackpool

Stay Date: 29/08/08, a customer from Leicester who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Stayed in Norbreck Castle Hotel very clean, rooms basic but it did what it said on the tin! Breakfast was very nice plenty of it didn't have to wait too long always seated immediately. If you just See More  Read more information want a bed for the night out of the hustle and bustle of Blackpool this is the place to go. Tram stop straight across the road hotel looks out at beach. Our hotel room the view was of the ballroom roofbut was entertained most mornings by baby seaguls!(sad hey!!) The facilities were good pool was clean would re-vistit if we went back again. (Well in the next 10 years might be too soon!)   Collapse  Hide

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overnight stay in Blackpool

Stay Date: 25/09/08, a customer from Macclesfield who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Went to see the illuminations that Lawrence designed - was sadly disappointed. Work on the prom spoilt the stroll along the front - wait til finished before visiting. See More  Read more information   Collapse  Hide

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Long Weekend in Blackpool

Stay Date: 31/10/08, a customer from Birmingham who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Room was lovely but it was quite warm even when the heating was turned off and the double bed was quite small. Having said that we have views of the hills behind Blackpool which in the fifty years I See More  Read more information have been coming to Blackpool I have never seen before from a hotel room. We came to Blackpool to meet friends from Cumbria and make our annual pilgrimage to the Ken Dodd show which as usual wethoroughly enjoyed. The hotel suits our purpose and we will return.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 28/02/09, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Trip To Blackpool

Stay Date: 28/05/09, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

As usual we had a very enjoyable stay at the Norbreck Castle. It is a great place for the family to stop. See More  Read more information   Collapse  Hide

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Short Break In Blackpool

Stay Date: 24/07/09, a customer from High Peak who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break In Blackpool

Stay Date: 23/03/10, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We had a very good 4 days and the hotel was very good and the staff very helpful. Can't remember names of places we eat but they were very good and reasonable. See More  Read more information   Collapse  Hide

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Short Break In Blackpool

Stay Date: 20/06/10, a customer from Nottinghamshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel could do with a bit of tlc, but we did enjoy the break. See More  Read more information   Collapse  Hide

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Norbreck Castle Hotel Sept 2010

Stay Date: 03/09/10, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Caught train to Blackpool north, then 1 hour walk along prom to hotel. If you don't fancy a walk, suggest you catch tram from north pier as stops outside hotel. Hotel could do with a deep clean or See More  Read more information re-paint. Swimming pool & spa excellent. Evening entertainment was good, receptionist was efficient.   Collapse  Hide

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Grand Metropole Hotel Blackpool

Stay Date: 03/09/10, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Our room was tastefully decorated and clean, but as it faced onto the main road we were unable to sleep due to noise which continued all night every night. See More  Read more information   Collapse  Hide

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Short Break In Blackpool

Stay Date: 30/03/11, a customer who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Blackpool - Best Western

Stay Date: 19/06/11, a customer from Uk who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Blackpool is definitely a place where you could spend a very enjoyable few days. We had a great time. The hotel (best western) was immaculately presented, facilities were great, view was amazing, See More  Read more information staff were friendly.   Collapse  Hide

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Short Break In Blackpool

Stay Date: 31/10/11, a customer who stayed at 3* Best Western Carlton Hotel in Blackpool rated this hotel.

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Good Weekend

Stay Date: 16/03/12, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Went to hotel for country weekend, this is my 4th year. Staff very friendly, food good, as much as you could eat. Room bit on small side, have had bigger rooms in past. See More  Read more information   Collapse  Hide

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Over Night Stay

Stay Date: 02/04/12, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

This was our first visit to Blackpool in about 10 years & sadly only an over night visit. The hotel was easy to get to even though there were a few road diversions due to road works. The staff were See More  Read more information friendly & the entertainment in the evening was also enjoyable. As for the breakfast it was tasty. While we were there we visited coral island, we always visited here when i was younger & there areplenty of things to do here, plus the food was very good.   Collapse  Hide

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3 days in blackpool

Stay Date: 23/07/12, a customer aged 45-64 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The blackpool tower was an amazing with its new glass flood and the 4d experience.We enjoyed the jokes on the tiled floor on the sea front.The Norbreck hotel had a fantastic view of the sea and our See More  Read more information family room was huge which was great when you have young children as they had room to play.Although the hotel was a little tired and needed a lick a lick of paint the room was very clean and the staffwere helpful and friendly.We would definetly visit again   Collapse  Hide

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Blackpool

Stay Date: 08/10/12, a customer aged 45-64 from Liverpool who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

There was a large choice of activities : lights ,zoo, waxworks , circus etc . We did not have a car but found travel easy with a daily pass for bus and tram . See More  Read more information   Collapse  Hide

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Norbreck Hotel

Stay Date: 26/10/12, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel rooms were very poor, needs bringing into the 20th Century, Facilities - Good, Breakfast - Good, although one staff member in the kitchen very rude, needs customer service See More  Read more information training! Superbreak advises that this hotel is 3* but i think this is more a 2*   Collapse  Hide

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2 Days in Blackpool

Stay Date: 18/02/13, a customer aged 45-64 from Leeds who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Surprised how busy both Blackpool and the hotel were! Main reason for visiting was Showzam and we saw 2 excellent shows as part of that experience; Cirque du Hilarious and High Jinx. We also went on See More  Read more information the new trams to Fleetwood; a quality transport experience   Collapse  Hide

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Blackpool - Fab Time

Stay Date: 23/08/13, a customer aged 25-44 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Great bargain but good quality hotel with breakfast and evening events for adults and kids. Close to local attractions - went to Blackpool Town, Blackpool Tower, cafes, bars, shops, piers and fair See More  Read more information rides.   Collapse  Hide

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Blackpool Trip

Stay Date: 09/11/13, a customer aged 45-64 who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Visited Blackpool to see Jane McDonald in concert. Excellent show. Hotel was very good in service, location and comfort. Would stay there again. See More  Read more information   Collapse  Hide

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Romantic weekend in Lytham

Stay Date: 07/03/14, a customer aged 45-64 from Bolton who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

Wonderful people, wonderful weekend, excellent food, add the sunshine - perfection. See More  Read more information   Collapse  Hide

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International Fitness Event

Stay Date: 21/03/14, a customer from Holmfirth who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Excellent Beach Front hotel with great parking facilities, close by to the Winter Gardens. Loved the walk along the front into Blackpool town. Recently updated, the promenade is fantastic, and See More  Read more information interesting attractions.   Collapse  Hide

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Blackpool

Stay Date: 31/05/14, a customer aged 45-64 from Wigan who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

The bedroom was hot but we found a rotating fan in the wardrobe. Good value for money and free parking in front of the hotel. See More  Read more information   Collapse  Hide

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Blackpool

Stay Date: 15/08/14, a customer aged 45-64 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

The hotel. Although middle of summer was FREEZING. Unfortunately bad weather was with us, when we asked for heating on in our room! Reception said NO we would therefore have to heat the whole See More  Read more information hotel, our room faced onto a courtyard of kitchens, bins, and pigeons with faeces every where on the windows and sills. We found it not very homely, or inviting. Although staff were excellent and locationbrilliant we will not be staying at Metropole ever again.   Collapse  Hide

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Feb in Blackpool

Stay Date: 08/02/15, a customer aged 45-64 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hotel nice, big, a bit tired, needs a bit of tlc, room nice, clean. Good bed, warm. Poor tv, good shower, extra clean bathroom, good breakfast, nice staff , will go back, def. See More  Read more information   Collapse  Hide

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Windy Blackpool

Stay Date: 07/03/15, a customer aged 65+ from Oldham who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

Warm welcome, quiet, the hotel has gone buffet style for breakfast. Comfortable room, a bit hot though. Couldn't control the hot/cold connection for the shower. See More  Read more information   Collapse  Hide

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Shame about the bedrooms

Stay Date: 31/08/15, a customer aged 45-64 who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes wrote this review.

Stayed in this hotel for 2 nights. The downstairs lounge areas are lovely and definitely boutique. The Lingerie Cafe area is not a cafe as you would know it. Rather an area, like the other lounge See More  Read more information areas where you can be served food if you can find a member of staff, who when you find one are very friendly and enthusiastic, I never did find a menu. The restaurant serves a set menu at a set timewith a limited choice, and although beautifully furnished is not a restaurant in the true sense of a restaurant. Don't expect to just turn up and be served, they are only open for breakfast and anevening meal. Which would explain why I couldn't find a menu online nor is one given a menu in the room information. That is because they decide on the day what is going to be served. Surely they must knowin advance so they can buy food in. I used the hotel pool, sauna and jacuzzi once. The hotel pool is small but adequate. The sauna door doesn't close properly so some heat was lost there, thejacuzzi water was cloudy and the poolside areas need a good jet wash! Didn't use the spa again. The hotel bedroom that I stayed in was dark with the woodwork painted dark grey. The bed had a headboardmade of a Formica worktop (my grandma had the same worktop back in the day!!!!) and also the vanity unit/desk was made from a kitchen worktop. The toilet seat was loose and the window wouldn't shutproperly which meant that the David Urquhart bus that every morning sat directly outside my window with its engine idling for over 30 minutes was very loud. The entertainment was a singer and hisassistant/partner who sat at a desk looking very bored and played on her mobile. The music was cheesy and catered for the over 70s. I had thought I would get a facial in the beauty room however it wasnever open and there wasn't any note on the door to say how to make an appointment. I wouldn't stay here again.   Collapse  Hide

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A Quick Break with the Kids.

Stay Date: 30/08/16, a customer aged 25-44 from Nottinghamshire who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We decided at the last minute that I would take the kids (12 and 17) away for a few days. We found this break and booked it. A few days in Blackpool, beach, pier, prom and fish and chips. Great rest See More  Read more information and enjoyed by all three of us.   Collapse  Hide

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Week in Blackpool

Stay Date: 13/08/17, a customer aged 45-64 from United Kingdom who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Excellent location, hotel clean and tidy, staff can't do enough to help. Breakfast excellent value, good entertainment in the evenings - will definitely go again. See More  Read more information   Collapse  Hide

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Nice time in Blackpool

Stay Date: 20/10/17, a customer aged 45-64 from United Kingdom who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel was great, staff friendly, easy to get around thanks to trams. See More  Read more information   Collapse  Hide

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Short Break in Blackpool

Stay Date: 17/06/06, a customer from Wellingborough who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 30/06/06, a customer from Northolt who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

I was very disappointed as I was booked unknowingly into a hotel that was very far away from the Blackpool Pleasure Beach despite mentioning to your agent that I wanted a place close to the BPB and See More  Read more information that I would not be driving. This really spoilt the rest of my stay as firtly I had to pay £10 taxi fare to get to the Norbreak Castle Hotel, trying to locate to another hotel meant I had to becharged a night's accommodation fare by the Norbreak if I had to relocate. So I eventually stayed at the Norbreak against my will. However I intend ti visit the same resort again shortly as I quite enjoyedthe sites, I might use Superbreaks hotels again but will not be misled this time as I now know where the various hotels are situated. Thank you. Sorry for complaining but these things are necessary incorrecting mistakes in everyday life.   Collapse  Hide

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Editor Notes:

Editor's comments: Based on this valuable feedback received from our customers we have amended this information for the hotel. The Norbreck Castle Hotel is nearly 5 miles away from the Pleasure Beach. Thank you!

 

One Night at the Norbreck

Stay Date: 20/01/07, a customer from Tyne and Wear who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Only staying overnight to meet up with people for a "birthday drink" so adequate for that. Reception staff very helpful, however people who I can only assume were security type staff quite rude, See More  Read more information maybe they could not cope with the fire alarms activated twice during the night. Would have been better if there was a food service suitable for children not wanting to eat at carery.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 23/03/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Norbreck Castle, Blackpool

Stay Date: 30/03/07, a customer from Lancashire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Getting around - Taxis are extortionate. Trams seem to be fairly regular although the timetables aren't very easy to understand! The line after the Central Pier is out of action at the moment. Buses See More  Read more information are provided but seem a bit haphazard. Better to get off and walk. Attractions - Make sure you give yourself at least a whole morning or afternoon for Blackpool Zoo. There's so much to see, and acouple of enclosures where you can actually go inside with the animals, although you are asked not to touch them. Make sure you check out the Lemur Wood, if only to see them sunbathing - they look likethey're doing yoga. For a different night out, try Roxy's. The DJ calls himself Roxy Hart and wears floor length evening dresses. There was also a very good drag act on the Thursday night when wewent. Oh, and brilliant music!   Collapse  Hide

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Blackpool

Stay Date: 26/03/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The first day was great, even the lift was broken and we had to go with all baggage on the 4 floor. The view from window was awful but the beach wonderful. The room wasn't as I was expected but nice See More  Read more information and clean. On the second day we wanted to go have a fun, but the Pleasure Beach was closed and Tower too, so just walk around the shops and went to the cinema, nothing interesting. The third daywas alright, because we have seen the castle in Clitheroe and had a good time. There was beautiful weather, so it was nice. On last day we went to Lancaster, so it was good to, but then the weatherwasn't nice at all. The funniest and concurrently terible thing was that on the firs day the lift was broken and then on the last day it broke down again just before we was going home. Anyway the Hotelwhere we were wasn't as I was expecting to.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 06/04/07, a customer from Leeds who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 05/04/07, a customer from West Yorkshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel poor had to upgrade which we were not happy. dont think we will ever go back See More  Read more information   Collapse  Hide

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Two Night Stay in Blackpool

Stay Date: 02/08/07, a customer from Perthshire who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel The Norbreck Castle hotel was fine the only problem we had was waiting for over an hour as they did not have details of the booking. They had to call you and get the information faxed See More  Read more information over, not a very good start to the holiday.   Collapse  Hide

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Editor Notes:

Editor's Comments: We work hard to ensure our booking procedures are very comprehensive and we are working with the hotel to ensure that their reservation procedures are reviewed.

 

Grandchildrens Treat in Blackpool

Stay Date: 14/09/07, a customer from Somerset who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The Hotel was situated at the north end of Blackpool which was excellent for the children, as we had a long tram ride to view the lights, and this kept us away from the busy time around the Tower See More  Read more information area. The pleasure beach was excellent and great fun for all 5 children aged from 4 to 10 years. My only remarks which could be negative is the buffet style breakfast, it did not work well with so manychildren.The Hotel entertainment was 1st class. Hotel name Norbreck Castle.   Collapse  Hide

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Norbreck Castle Hotel

Stay Date: 20/09/07, a customer from Clydebank who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

I was given room 221 which was a nice room but with 2 children and luggage it was terrible to get there up stairs, down ramps and a maze of corridors I had asked to be put near hotel ammenities but See More  Read more information the children could not get into the cinema as it was locked and hotel staff could not open the door. Also, most of the machines in the childrens games room were out of order and the children put moneyinto them and lost it.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 21/10/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 30/12/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 12/02/08, a customer who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 06/08/08, a customer from Dublin who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Booked short break with Superbreak and have to say I was very impressed with their prompt service. I stayed in Blackpool at the Norbreck Castle, although slightly out of the way it is easy to See More  Read more information commute to local attractions as tram and bus stop outside. Hotel was good for kids entertainment with disco etc. Cinema came in handy for my 6 year old however there was a bit of a musty smell in cinema,could do with freshening up. Swimming pool was great however please note children under 16 must be accompanied by an adult. Overall, our stay was pleasant, hotel room was nice and clean and I enjoyed mystay there. Blackpool tower circus - For anyone with kids this is a must whilst in blackpool, it is excellent and worth going to.   Collapse  Hide

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Hotel Overall

Stay Date: 10/08/08, a customer from Renfrewshire who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 26/09/08, a customer from Barnsley who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hotel room waiting to be refurbished but ok just for one night; would not like to have stayed longer.Hotel did not provide useful information on meal times, local attractions.Noisy location due to See More  Read more information trams, late night drunks and nearby karaoke bar.Staff mostly friendly and helpful.   Collapse  Hide

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Blackpool and the Norbreck Castle Hotel

Stay Date: 27/10/08, a customer from Retford who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

A very busy time to visit Blackpool during the October half term. The lights were wonderful and a great trip on the tram. Blackpool zoo is also worth a visit. Disappointed with the standard of our See More  Read more information hotel and the service. Try somewhere nearer the centre as all the trams do not travel as far as the Norbrek and we had to walk the last half mile on a very cold night with 2 children!   Collapse  Hide

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Taking our Grandchildren to Blackpool

Stay Date: 27/10/08, a customer from Nuneaton who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Despite the sewer works and road diversions we found our hotel.The hotel was fine for our purposes.A ride on the tram, a day in the tower, a trip to Fleetwood were memorably enjoyed, the particular See More  Read more information thrill was at the tower circus, unbelievably good! The hotel was fine apart from a fire alarm that everyone else seemed to hear and respond to except us. We were in bed at 22.40hrs and heard nothing.Our complaint was treated in a cavalier fashion by the reception manager.   Collapse  Hide

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My Break In Blackpool

Stay Date: 02/10/09, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

It was just a really nice relaxing break. The seafront lights where cool, and the trams where even cooler. Apart from helping you get up and down the sights along the front, they where lit up with See More  Read more information lights too, and some were boats and train shapes. I wasn't happy with the tower because I wasn't allowed to the top because of the 70mph winds on the day, but they still changed me full price. Thepleasure beach was really good and a realy fun day out. Costs 30pounds per adult. The circus in the the tower was very very good.   Collapse  Hide

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Short Break In Blackpool

Stay Date: 02/09/09, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break In Blackpool

Stay Date: 29/07/10, a customer from Uk who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Blackpool Lights

Stay Date: 19/10/10, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We had a wonderful couple of days, cold but well worth it! Can't wait to go again. Hotel was ideally situated. See More  Read more information   Collapse  Hide

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Short Break In Blackpool

Stay Date: 25/10/10, a customer from Uk who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel was basic but clean,could do with decorating and bedroom furniture up dating.The mornining i was leaving the heat was not on so i complaint to the manager and they said they would have a look See More  Read more information at it.   Collapse  Hide

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Short Break In Blackpool

Stay Date: 31/05/11, a customer who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Blackpool

Stay Date: 21/08/11, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

No info on arrival re hotel facilities. Long queues at breakfast, had to wait for a table, those that were vacant had not been cleared. Long queues at self-service breakfast - not stocked fast See More  Read more information enough to cater for the number of guests. Beds were comfortable but hotel could do with general maintainence eg bedroom window wouldn't shut. Lack of seating in hotel in the evening. Located approx 4 milesfrom main attractions. Good day out in lytham st anne's.   Collapse  Hide

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Grand Metropole Hotel

Stay Date: 22/04/12, a customer from Uk who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hotel is good location for all attractions. Hotel rooms are in very poor condition .Refurbish needed . See More  Read more information   Collapse  Hide

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Blackpool

Stay Date: 29/07/12, a customer aged 45-64 from Saltburn-By-The-Sea who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Half day round Blackpool including the tower and madam tussauds with 2 grandkids - good. Full day at pleasure beach - excellent for kids - lucky with the weather. See More  Read more information   Collapse  Hide

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1 night break in Blackpool

Stay Date: 25/10/12, a customer aged 45-64 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We stayed at the Norbreck Castle Hotel which needs a great deal of refurbishment. The bedroom was small, the furniture was old fashioned but it was clean and the bed was comfortable. We were really See More  Read more information surprised that no toiletries supplied because all the hotels we have stayed in, both UK and abroad, have supplied these items. The evening entertainment was OK but the artists were only on about 50minutes. Long queues for breakfast. We were quite a distance from the main attractions but the tram stop was oppositse the hotel which was convenient. For the price we paid I feel it was good value.   Collapse  Hide

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Cold Comfort at the Norbreck Castle

Stay Date: 10/05/13, a customer aged 45-64 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

My partner and 77 year old father stayed at the Norbeck Castle Hotel Blackpool for 2 nights B and B. The first impression of the hotel was that was in need of a good clean. The windows in our room See More  Read more information were dirty and the view was of haulage hangers. On both nights the police were called to attend some drunks and and woke us up. The hotel on the second night was freezing even in the bar and cabaretroom i had to put coats over my father to keep him warm he has not been well since we arrived home.considering the hotel was full of senior citizens the very least the hotel should have had adequatelyheated. The food was good and the staff were exceptional. In my opinion the management were to blame and not the staff. Overall the location and friendliness was very good.   Collapse  Hide

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Relaxing Break

Stay Date: 16/08/13, a customer aged 45-64 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We booked our break last minute and had stayed at the Norbreck before. We had a nice room with lovely bathroom/spa bath. We ate breakfast outside the restauant, mistake. Next time we will brave the See More  Read more information queue and go inside. Food ok, entertainment ok and overall good rest.   Collapse  Hide

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Norbreck Castle

Stay Date: 07/10/13, a customer aged 45-64 from Manchester who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel was nice and clean just a little out of the way. Easy enough to jump on tram or bus though, they both stop right at the hotel. Food service was a little disorganised , people were waiting for See More  Read more information starters for over half an hour and again for tea and coffee. Food was very good.   Collapse  Hide

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Blackpool trip

Stay Date: 20/10/13, a customer aged 45-64 from Warrington who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

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24 Hours in Blackpool

Stay Date: 24/10/13, a customer aged 45-64 from Warrington who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Just back from an enjoyable 24 hours in Blackpool. Stayed at the Metropole, a big old fashioned hotel that's well placed for a quick visit to this iconic British seaside resort. It's not luxury, but See More  Read more information it is more than adequete. For ?55.00 we get, a sea-view, a large room (more than big enough for 3), it was very clean and warm, with excellent en-suite facilities. And breakfast. also car parkingcosting a further ?3.00. This was GREAT VALUE We had booked a Magic show at the Horseshoe Bar (?28.00 for 2 adults and a child) which was beyond excellent, and we are not really into magic! Before theshow we enjoyed a fantatic meal at Mamma's Pizzeria, great food, good value, a real Italian treat. Other good stuff included Blackpools' Trams and the famous illuminations, also Blackpools shoppingoffers up some interesting variety. The sun shone for us (Oct), and provided a warm evening, not much more we could have asked for?   Collapse  Hide

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Short trip to Blackpool

Stay Date: 30/10/13, a customer aged 25-44 from Brentwood who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We have visited Blackpool many times as a couple but this time round we took our daughter. We knew what to expect but our daughter throughly enjoyed the trip so made it more worthwhile. I was very See More  Read more information surprised at how clean everywhere was especially along the coast between piers. We will be returning.   Collapse  Hide

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Basic budget break

Stay Date: 11/02/14, a customer aged 25-44 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Clean, tidy rooms, spotless linen, extra pillow & blankets in room. Heating fully adjustable. Good power shower ample hot water. We basically used this as a base for our 2 days in Blackpool. S pent See More  Read more information one evening playing & winning at bingo in the ballroom & young girl singing was different. Full cooked breakfast & cereals , toast & preserves. As much tea or coffee as you want. A good start to theday. Hurricane force winds while we stayed but did not put us off & hotel stood solid . Felt very safe.   Collapse  Hide

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Trip to Norbreck Hotel - Blackpool

Stay Date: 30/05/14, a customer aged 45-64 from Newry who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel was not the standard that was expected. The room was unclean and the toilet fittings were completely rusted!! The furniture was old, scratched and generally the room was uninviting. Whilst See More  Read more information the staff were pleasant the service was below standard. The advertised nightly entertainment did not occur on two nights!. Very disappointing stay.   Collapse  Hide

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Dissapointed

Stay Date: 10/10/14, a customer aged 45-64 from Cumnock who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

The room was too small to be called a double room. had previous guest hair in the bath. There were buckets in the corridor collecting leaking water. The decor was poor throughout was dirty and also See More  Read more information miss matched. The toilets in the lounge area were of a very poor standard (like public toilets) the parking was not explained and the first receptionist was not very helpful (this was the only one therest were nice). There were health and safety issues at breakfast one example the jam and marmalade were in large horrible containers and the condiments were rusty. we were upset and saw other guestsupset at the standards folks were really disappointed. It was reasonably priced but other hotels were cheaper, cleaner, and better decorated. I am not usually a complainer but I was really upset. Theonly plus was the where the hotel was situated. It is a shame for any hard working staff. Only saw in house entertainment once and this was also good. As mentioned I am not usually the complain typeof person this is an honest review.   Collapse  Hide

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5 nights in Blackpool

Stay Date: 12/10/14, a customer aged 25-44 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Great stay, would recommend The Chinese Buffet on Church Street. See More  Read more information   Collapse  Hide

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Blackpool

Stay Date: 16/01/15, a customer aged 45-64 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hotel was clean an comfortable, good value for money. See More  Read more information   Collapse  Hide

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Good times in Blackpool

Stay Date: 25/05/16, a customer aged 45-64 from London who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We had to change hotels and rooms several times which was stressful for me but once we had settled in it was fine. The room was small with a double bed and shower. It was in a good location - bus See More  Read more information and trams stopped outside. The food was not to my taste as it was all fried, the fruit juice was warm and no healthy choices. If you stay for a few days it's well worth buying a three, five or seven daypass on the bus or tram - it's great for getting around.   Collapse  Hide

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Let down in Blackpool

Stay Date: 10/10/17, a customer aged 45-64 from N/A who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We were looking for a no frills 2 night stay in Blackpool. After numerous searching we opted for the Super Break deal at the Norbreck Castle Hotel. We have visited Blackpool for 27 years now and See More  Read more information sometimes passed this at night and thought it looked great so we thought it would be suitable. It wasn’t and the pictures of the family room are misleading to the point where I am considering claiming arefund. The 4th bed handsprings so prominent we had to request a second quilt to lie on. It arrived promptly but with no cover. The room was 1/3 the size of the pictures and not pleasant at all.Howling wind through the ancient and dirty double glazing kept us awake at night. My advice is spend more and get a hotel you can trust. Only positive was breakfast but even then, the choice was limitedand tea/coffee was not hot.   Collapse  Hide

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Short Break in Lytham St Annes

Stay Date: 17/08/06, a customer who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes rated this hotel.

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Norbreck Castle

Stay Date: 18/11/06, a customer from Leeds who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We had requested a quiet non smoking room and got neither. The double rooms window was facing onto hotel air con/heating pipes so a constant noise. both double rooms backed onto start of main floor See More  Read more information corridor with a fire door just outside room which banged everytime it was used. Also the floors creaked like mad. Glad it was only for 1 night. The twin room there was a gale blowing through thewindows. On visiting the bar, the 1st table we sat at the leg broke off. The floor in ensuite bathroom - the lino was coming up. And don't think the bed was double, more like 3/4.   Collapse  Hide

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Short Break in Lytham St Annes

Stay Date: 14/08/07, a customer from London who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes rated this hotel.

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my trip to blackpool illuminations

Stay Date: 12/10/08, a customer who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We went to blackpool to see the lights with my mum who had never seen before. We go every year ( the last 2 to the same bed and breakfast)and decided as mum was going that a hotel with lounge and See More  Read more information bar would be more suited to the occasion. The lounge was perfect mum said (lovely and ornate). But the bar was a big let down as we had to order two drinks as it was closing about 11.00. The rooms werenice although we were given a family room for only two of us, which I do not like although the decoration and bathroom were lovely(spa bath). I had booked a single for mum and she got a double whichwas a nice bonus as we had seen inside some singles and they were very small. Overall the hotel suited its purpose and mum had a nice time.   Collapse  Hide

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Short Break In Blackpool

Stay Date: 25/05/09, a customer from Shrewsbury who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We have been to this hotel for the second time and it had slightly improved from the last visit , the foul musty smell was nearly gone and the room was better than the last one. The entertainment See More  Read more information and the cinema is a joke, the cinema is unsupervised, there are no new releases as they advertised but old shrek movies etc. The food leaves a lot to be desired, there are no facilities to have a mealunless you pre book an evening meal at a cost of approx £16 per head, room service is only until 9.30 pm with only pizza being offered at £9 . My daughter is diabetic and we struggled for eveningsnacks etc wouldn't bother with blackpool tower unless you have under 10s as there is nothing there for over that age apart from the circus which is getting to be less value for money with second rateacts, if you do visit the tower go before a visit to the waxworks and you will get in half price on production of tower tickets. Best to get tickets for pleasure beach online at discount prices as mostrides are 4/6 ticket rides and tickets are £1 each buy the wristband , other problem was despite it being really hot and busy a lot of the rides were closed   Collapse  Hide

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Short Break In Blackpool

Stay Date: 19/06/11, a customer who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Bad Night in Blackpool

Stay Date: 21/10/12, a customer aged 25-44 from Wirral who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel check in was very slow when u get there there is no key till 3.30pm witch is late when you wont to get on and do something so for 40mins we hung around with 3kids bumped into a couple of bad See More  Read more information mannered staff then queued again for the key could use the swimming pool while we wait cos we didnt have a key. we finally got in room for 4 that was ok nice and big beds were clean then we got wokenby the fire alarm at 6.20   Collapse  Hide

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Happy Days

Stay Date: 28/03/13, a customer aged 25-44 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Had a fantastic short break in Blackpool. It was great just to walk around and see the sites. Went to winter gardens and saw Blackpool's got talent. Booked it when we arrived, there are always good See More  Read more information shows on anytime we go. The sandcastle was fab! The whole family enjoyed our day there.   Collapse  Hide

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Norbreck Castle

Stay Date: 27/10/17, a customer aged 65+ from West Midlands who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Very poor overall - organisation, service, food was very bad. See More  Read more information   Collapse  Hide

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Short Break in Blackpool

Stay Date: 12/05/06, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Unfortunately this was the worst break we have ever been on. The hotel was horrendous, full of smokers (and this was the hotel we moved to after the first was tiny-definitely not a double room!). See More  Read more information Blackpool and surrounding areas are now derelict, depressing and full of loud, intimidating drunks on hen/stag parties-not what I remember from my childhood. I would not recommend this area to anyone asthe hotels are certainly not up to the star grading equivalent with London.   Collapse  Hide

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Blackpool

Stay Date: 11/08/06, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Lytham St Annes

Stay Date: 25/10/06, a customer from Bradford who stayed at 3* Inn on the Prom at the Fernlea in Lytham St Annes rated this hotel.

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Short Break in Blackpool

Stay Date: 22/10/06, a customer from Manchester who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Piers and Promenade

Stay Date: 27/10/06, a customer from Derby who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The best part of our holiday in Blackpool was the long walk along the promenade, despite the rather strong wind! It is well worth leaving your car at the hotel and using the tram along the sea front See More  Read more information to explore the attractions.The illuminations are very popular, so you might have to queue for a while if you go in a car or bus, but they are worth seeing. The piers offer a range of fairground-styleentertainment for the whole family. Don't try looking for high quality restaurants, but enjoy good old fish and chips or hot doughnuts.   Collapse  Hide

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Short Break in Blackpool

Stay Date: 02/11/06, a customer from Leeds who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 25/03/07, a customer from Doncaster who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool break

Stay Date: 19/08/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Short Break in Blackpool

Stay Date: 23/10/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Blackpool

Stay Date: 25/08/09, a customer from Liverpool who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Pleasure beach great value at £20 per unlimited wristband if booked on-line breakfast time was chaotic at the hotel, admittedly a big task at such a large hotel but it just didn't work, we gave up!!!. See More  Read more information   Collapse  Hide

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Short Break In Blackpool

Stay Date: 18/08/10, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool rated this hotel.

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Longleat

Stay Date: 23/07/12, a customer aged 18-24 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

A great day at Longleat Safari park, monkey jungle wasthe most entertaining thing I have seen in a long time. The antics of the monkeys was fantastic and this was only part of a great day See More  Read more information   Collapse  Hide

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Not a Good Day at Norbreck Blackpool

Stay Date: 28/09/12, a customer aged 45-64 from Bolton who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We booked a night at the Norbreck for our fathers 70th Birthday as he was going to a show and we didint want him to drive home late....what dissapointment!...the room was clean but very old See More  Read more information fashioned and dated only 1 plug in the whole room .......the breakfast left much to be desired it was like being in a holiday camp......would not reccomend this hotel   Collapse  Hide

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the sands concert  
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meal/show at the sands  
 

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Superbreak to the rescue!

Stay Date: 05/08/13, a customer aged 45-64 from Bradford who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Never styed in Blackpool before and didn't want to be central, we opted for a very reasonable offer from Superbreak for a couple of nights at The Norbreck Castle Hotel. Oh my goodness .... never See More  Read more information again! We booked a superior sea view room so felt reasonably happy that things would be OK. On arrival at the Norbreck, we quickly realised that this was a fairly horrible place and the check inexperience confirmed that. Our first allocated room was on sixth floor, the one lift had a queue of frustrated elderly folks with luggage so we took the stairs. The internal room was dingy, small and wasaltogether depressing. Back to check in ... we refused the room and asked for our booked sea view etc.... they didn't have one but could offer another room.... seventh floor. The lift still had thequeue so we took the stairs again! Worse than the last room with a tiny window that wouldn't open which made the stale smell unbearable. Back to check in ... to repeat the same process...same queue forlift ... fourth floor stairs....same shoddy room. So we phoned Superbreak to ask for help. Within about ten minutes of Superbreak staff getting involved The Norbreck suddenly realised they did haveroom... a much better room with a sea view! Although things turned out OK for us in the end, I would never recommend this hotel. The carpets in the lounge. bar, dining areas are sodden withbeer....feet stick to them as you walk. You are herded into breakfast with all the other poor inmates and squashed into tiny spaces.....get the picture....!! The only positive thing I could say is that the carpark is very large and we had no trouble parking. The Tower Ballroom was great.   Collapse  Hide

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Unhappy customer

Stay Date: 07/08/14, a customer aged 45-64 from Lesmahagow who stayed at 3* Best Western Carlton Hotel in Blackpool wrote this review.

The hotel was poor. Not worthy of 3 stars. Below average room. Shower was old fashioned and did not work well. When using toilet, shower or hand basin plumbing rattled and made loud noise for up to See More  Read more information 5 mins after use. Breakfast was the worst I have ever had. Cooked breakfast cold. Coffee/tea was in flasks and help yourself. Toast was made by yourself. By the time you were up/down about half dozentimes your breakfast was cold. A bit more customer service required in this department. One of the worst stays I have had. Disappointed that this hotel is offered by Superbreak. Good location.   Collapse  Hide

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Blackpool Illuminations

Stay Date: 29/10/14, a customer aged 65+ from Bourne who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Arrived at Norbreck Castle Hotel with my daughter and two grandchildren and were told that Superbreak had not confirmed the booking with the hotel and a room was not available. The hotel was full See More  Read more information but the receptionist was really helpful and "juggled" rooms to give us the family room that we originally booked through Superbreak. The room had two bunk beds and a "double" bed, was a reasonable sizeand fairly clean. The "double" bed was, unfortunately, only a small "double" and it was impossible for me and my daughter to sleep with any comfort. I am an experienced traveller both home and abroadand I can say quite honestly that I have never experienced anything like the horrendous battleground for breakfast at this hotel. The food itself was passable but the coffee and tea were cheap andnasty and only thin plastic cups were available for the fruit juices. The dining room was hot, dirty, the carpet stained and sticky. I felt sorry for the waiting staff to have to work under suchconditions. The hotel itself is very run down and needs some tlc, dirty windows, chairs, tables, the steps leading to the hotel covered in bird mess etc. The hotel could be much improved with more attentionto even small details such as cleaning the public areas more frequently. I was only too pleased that we were spending only one night here, I don't think I could face the breakfast experience on morethan one occasion.   Collapse  Hide

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Metropole Blackpool

Stay Date: 14/11/14, a customer aged 25-44 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

The breakfast was disgusting, the staff never smiled and was not helpful, we booked for the 2 nights B & B, the second morning we went to a different B&B for a fantastic breakfast. The hotel needed See More  Read more information a make over.   Collapse  Hide

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ocean palace  
 

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Blackpool

Stay Date: 24/04/15, a customer aged 25-44 who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

The hotel room was dirty as was the hotel but the children had lots to do in Blackpool. See More  Read more information   Collapse  Hide

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Hell hole

Stay Date: 16/08/16, a customer aged 45-64 from Warwickshire who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

Hell, dirty rooms, rude staff. Go here at your own peril! See More  Read more information   Collapse  Hide

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A great night at the Norbreck

Stay Date: 17/11/07, a customer who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

We attended a ball at the Norbreck Castle Hotel, the 3rd time we have been. Check in was quick and efficient and the rooms wer clean and tidy. The food good and we danced the night away until the See More  Read more information early hours. An ideal location for a large gathering and only drawback was car parking - car park extremely full and carrying a ballgown a long way in a gale is not ideal!   Collapse  Hide

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Short Break in Blackpool

Stay Date: 28/12/07, a customer who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Grand Metropole B'Pool

Stay Date: 14/11/08, a customer from Spennymoor who stayed at 2* Grand Metropole Hotel in Blackpool rated this hotel.

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Beware of this Hotel

Stay Date: 24/08/14, a customer aged 25-44 from Stoke-On-Trent who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

This is without doubt the worst hotel I have ever visited - for those people who have been on Disneys Tower of Terror - that is a better hotel than the Grand Metropole in Blackpool, it was so bad we See More  Read more information did not even stay for the 1 night we booked, we checked in/out the same day. You need to review the use of the hotel - its a disgrace.   Collapse  Hide

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User Review Ratings: 2 out of 2 users found this review helpful

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Blackpool

Stay Date: 24/08/15, a customer aged 25-44 from West Yorkshire who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

This was my very first stay away from home with my twin daughters as a single parent, we enjoyed every moment of our little break away, the hotel was huge! Clean spacious room with a sea view. We See More  Read more information were within walking distance from the train station and the beach front with all the attractions. We would definitely stay again and thank you SuperBreak for making it nice and easy for me.   Collapse  Hide

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Metropole worst hotel ever

Stay Date: 08/01/16, a customer aged 45-64 from Wakefield who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

This was the worst ever hotel I have ever stayed in. Check in with grumpy staff, being checked into a smoking room when asked to move told I would have to wait and see re allocation. Public areas See More  Read more information were dirty, hotel smelling of a cross between mashed potatoes and cabbage hence didn't eat there! Would never go back!   Collapse  Hide

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Once was enough - never again

Stay Date: 11/06/16, a customer aged 45-64 from United Kingdom who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

The hotel was exactly as others have stated in recent reviews, we have made a formal complaint to SuperBreak as it was on their recommendation. See More  Read more information   Collapse  Hide

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Nandos  
 

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Blackpool trip

Stay Date: 18/02/17, a customer aged 18-24 who stayed at 2* Grand Metropole Hotel in Blackpool wrote this review.

We had a lovely weekend away and while the hotel is excellent if you want to stay very close to attractions, restaurants, pubs and shopping, it doesn't exactly live up to its name. It was fine for See More  Read more information us, but it was very basic and definitely needs completely redecorating and giving a good clean. If you want to be close to everything this hotel is great, but don't go if you would spend a lot of timein the hotel room.   Collapse  Hide

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Hotel in Blackpool

Stay Date: 24/02/18, a customer aged 45-64 from United Kingdom who stayed at 2* Norbreck Castle Hotel in Blackpool wrote this review.

Hotel was ok, my room was too far away from main area and was cold. Also charged again for meals I had already paid for. See More  Read more information   Collapse  Hide

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Showing 1 - 180 of 180 reviews

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Eboracum Way
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York
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