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Super Break Jobs

Super Break Jobs

We currently have over 150 members of staff working for us. From the sales team who work closely with Travel Agents to the contracts team that secure our fantastic hotels and offers, the contact centre team who are on hand to advise customers with their booking or the web team who help make it all work; there are plenty of career opportunities within Super Break.

Super Break are a well-established travel company having been in operation for over 30 years. During that time Super Break has gone from selling hotel beds only to selling a variety of products and breaks including West End theatre tickets, P&O mini cruises, Eurostar breaks, flights, O2 concerts and rail packages.

At our modern offices in central York we offer a variety of staff benefits including charity days, familiarisation trips, free fruit and refreshments and generous staff discounts on our products.

At Super Break we embrace individual differences and are committed to promoting a culture that supports inclusion and diversity. We are proud to be an equal opportunities employer that celebrates diverse perspectives which come from individuals with different backgrounds, culture, and points of view. Our diverse workforce means that we are better placed to deliver greater value and meet out individual customer needs.

If you wish to apply for any of the jobs listed below, please send a current CV with a covering letter to careers@SuperBreak.com

Current Vacancies

Groups & Specialist Sales Advisor Read more information

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Location: York
Department: Contact Centre

Job Purpose:

We are looking for a Groups & Specialist Sales Advisor to join our talented Contact Centre team. As a Groups & Specialist Sales Advisor you will specialise in group enquiries, building supplier relationships and providing effective quotes to convert to bookings and maximise revenue opportunities.

Principal Accountabilities:

  • Administration of group enquiries/bookings to include, but not exclusively, dispatch and receipt of group contracts, filing, chasing and sending rooming lists, chasing & uploading API Information, checking in flights and sending boarding passes.
  • To ensure correct names are supplied to airlines along with API information where required.
  • Monitoring the main incoming groups email to ensure all queries are answered promptly.
  • Carry out weekly chasing of past weeks enquiries.
  • Sending point of sale material when requested to travel agency partners i.e. Stag & Hen Brochures
  • Dealing with any amendments in a timely fashion
  • Creating a booking shell for @comres system to accommodate bookings for non-contracted accommodation and those contracted accommodations but not bookable via @comres due to system restraints.
  • Ensure effective communication to hotels to arrange bill back facilities for Group & Insurance Sector client.
  • Understand and adhere to exchange rate changes and use the correct exchange rates when purchasing overseas accommodation.
  • Ensure correct margins are applied to nett rates which are variable dependant on the product i.e. hotel, flight & Eurostar.

Technical Competencies (Knowledge, Skills & Experience Needed):

  • Able to work rotating shift patterns covering all business opening hours Monday – Saturday 9am-7pm
  • Excellent communication skills – both verbal and written
  • High standards of punctuality and timekeeping
  • Ability to work calmly under pressure and to deadlines
  • High level of accuracy and keen eye for detail
  • Ability to adapt to change in a fast-paced environment

Other Contextual Information/Special Features:

  • Participating in promotional activities which may include roadshows, exhibitions and hotel visits. These may occur outside normal working hours.

PR and Social Media Executive Read more information

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Reports to (Job Title): PR and Social Media Manager
Department: Marketing
Here are Super Break (part of the Malvern Group), we’re excited to be working on the future of our business and we’re set to take the leisure travel world by storm.
We are looking for a PR and Social Media Executive to join our creative Marketing team to support with the strategic and tactical PR and social media campaigns for all brands across the Malvern Group.
Most importantly, you’ll be working in a supportive and creative environment for a company that prides itself on taking care of amazingly talented employees like you.
Shape your future…
You’ll be getting involved from the very beginning, leading and co-ordinating of all PR campaigns, press releases, events and stunts. Spend time building key relationships with journalists and influencers, being the main point of contact for media enquiries. You’ll help to manage our social media channels and the content that’s posted, always ensuring that it is innovative, relevant, on brand, and of the highest quality.
You will –
  • Take ownership of PR & Social Media content and activity
  • Be supported by an experienced, knowledgeable and creative team
  • Be backed by one of the most established names in the online travel industry
Plus –
  • If you bring a desire to learn we’ll give you all the support, you need to realise your ambitions and meet your goals
If that wasn’t enough, we will throw in –
  • A competitive salary
  • Flexible working, with a friendly and relaxed working environment
  • 27 days annual leave (you can buy another 5 if that’s just isn’t enough)
  • 1 ‘You Day’ – take an extra day for a special occasion, or just to have a duvet day watching Netflix
  • A Travel Experience Voucher (worth £100) plus access to discounts across the group
  • Pension and life assurance
Sounds great, right?
Here’s what we need from you
We love our brands and we want you to feel the same.
You’ll need to –
  • Have experience in coordinating PR campaigns for both B2C and B2B audiences
  • Be confident pitching press releases and features to the media – including national, regional and trade journalists
  • Possess excellent copywriting skills – across a variety of medias and audiences
  • Understanding of social media channels, including Google+, Pinterest, Facebook, Twitter, Instagram, YouTube etc. and how they are used to drive customer engagement and loyalty
  • Have demonstrable experience in implementing and monitoring social media campaigns
You will love being innovative and bouncing ideas around the team. You’ll collaborate closely with the Marketing team and other commercially focused teams across the business, to ensure that we are promoting and representing the Malvern brands effectively.
What do you need to do next?
If you like the sound of us, then we’d love to hear from you. Drop us an email with your CV to careers@superbreak.com. Let’s arrange a chat, find out a little more about each other and start working on the future.

Travel Aware - Staying Safe and Healthy Abroad

The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check www.gov.uk/travelaware and follow @FCOtravel and Facebook.com/FCOtravel

Keep informed of current travel health news by visiting www.travelhealthpro.org.uk

The advice can change so check regularly for updates.

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