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Mercure Hull Grange Park Hotel (2 Night Offer & 1st Night Dinner) Reviews (Hull)

Grange Park Lane, Willerby, Hull, East Yorkshire, HU10 6EA, England
Mercure Hull Grange Park Hotel (2 Night Offer & 1st Night Dinner)

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From Price

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Per Adult Per Stay

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Customer Rating

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Star Rating

SuperBreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations. They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities. Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.

Top Price

Top Price Stalls or Dress Circle or Grand Circle or Royal Circle

Second Price

Second Price Stalls or Dress Circle or Grand Circle or Upper Circle

Third Price

Upper Circle or Rear Stalls/Dress Circle

Fourth Price

Rear Upper Circle

Fifth Price/Budget

Top Tier or Upper Circle rear side seating

Sixth Price

Back rows of Stalls or Upper Circle

Star Rating:

4 stars:
SuperBreak Customer Rating:
 
TripAdvisor Traveller Rating:
Mercure Hull Grange Park Hotel (2 Night Offer & 1st Night Dinner) - Hotel Exterior

Average TripAdvisor Traveller Rating:

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Average Customer Rating:

  • Sleep
  • Breakfast
  • Staff
  • Destination
 

Read reviews below or click here to view the hotel product page

  • SuperBreak Customer Reviews
  • TripAdvisor Traveller Reviews

Problems with information

Stay Date: 24/12/15, a customer aged 65+ from United Kingdom who stayed at this hotel wrote this review.

Initially we were sent details of menus to be filled out and returned to the hotel. A few days later we received an email cancelling all the previous information as it was for the wrong hotel. See More  Read more information Nothing else was received after several days. In consequence we contacted SuperBreak to see what was what only to be informed that it was the hotel's responsibility so we duly phoned the hotel. The hotel'srepresentative said he/she would check it out and would phone back. This didn't happen. After a few days more, and very close to the time of the booking, we again phoned the hotel. We were told thatthe information had been sent to SuperBreak as it was their problem. We phoned SuperBreak to be told that they had received nothing and that it was the hotel's problem. Somebody was telling "porkies"!We waited a couple of days just in case the information got through to us. It didn't. Finally SuperBreak was contacted again but this time we asked to speak to the supervisor who sorted the problemout and information was provided very quickly. The break was very enjoyable but we "suffered" from the lack of cooperation between SuperBreak and the hotel in that we missed the welcome drink and snackas we had no proper itinerary. This lack of correct information was quite a topic of conversation between guests on the same break. It seems to us that the problem lies with SuperBreak staff whoprobably don't know who is responsible for things. Let me finish on a cheerful note - whatever happened, my wife and I enjoyed the break.   Collapse  Hide

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York Minster  
 
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Excellent 2 day stay in Hull

Stay Date: 15/08/17, a customer aged 65+ from United Kingdom who stayed at this hotel wrote this review.

Tremendous value stay. Staff very good. Tasty food. See More  Read more information   Collapse  Hide

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Mercure Hull Grange Park Hotel

Stay Date: 30/04/16, a customer aged 45-64 who stayed at this hotel wrote this review.

Hotel easy to find, perfectly placed for a drive to go to the seaside or York. Lovely breakfast and evening meal. Leisure facilities good. Staff helpful. See More  Read more information   Collapse  Hide

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Bridlington  
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Crown Carvey  
 
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Life in Hull

Stay Date: 24/12/16, a customer aged 65+ from Whitby who stayed at this hotel wrote this review.

A well organised event with excellent staff who always had time to talk to us. Food was impressive drinks were very highly priced, rooms well equipped. See More  Read more information   Collapse  Hide

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Hull and humber bridge  
 
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Disappointing parts to our Christmas break

Stay Date: 24/12/15, a customer aged 25-44 from West Bridgford who stayed at this hotel wrote this review.

As we fed back to the manager of the hotel, we had a few disappointments with our Christmas break this time round. We have used SuperBreak for 5 previous Christmas breaks - 2 of the bookings with See More  Read more information Mercure hotels and have always had a lovely time. This time we were expected to share our meals with strangers, despite having booked as a couple completely separate to everyone else. One of the reasonswe go to a hotel at Christmas is to spend some quiet time together as husband and wife and not have to sit at a table for our boxing day meal with someone else's screaming children! Christmas Eve wewere left waiting in the middle of the dining room as there were no seats left on the same day! On that occasion they moved a separate table in for us so that we had somewhere to sit. On Christmas daywe managed to move our meal time and therefore managed to be able to sit on our own, however both Christmas Day evening and Boxing Day we were expected to sit on a table of 10 as if we were at aconference. Not what we expect for our Christmas break!   Collapse  Hide

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User Review Ratings: 1 out of 1 users found this review helpful

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Hotel Code

Eboracum Way
Artemis House
York
North Yorkshire
YO31 7RE
GB

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