We currently have over 150 members of staff working for us. From the sales team who work closely with Travel Agents to the Contracts team that secure our fantastic hotels and offers, the call centre team who are on hand to advise customers with their booking or the web team who help make it all work there are plenty of career opportunities within SuperBreak.

Current Jobs

Travel/Sales Advisors

Date Posted: 26/01/15
Closing Date: 02/02/15
Based: York

Description of Role:

The SuperBreak Contact Centre is currently recruiting for Full Time Travel/Sales Advisors.


As a Travel/Sales Advisor, you will play an instrumental part in shaping the customer brand experience by taking ownership from initial contact through to securing a sale.


The successful candidates will:


  • Be required to cover shifts between 8am and 10pm 5 days over 7
  • Promote a positive and professional image at all times, adhering to Company policy and procedures
  • Be the first point of contact for all telephone sales enquiries
  • Handle incoming sales calls, up-sell, follow-up “hold quotes” or make courtesy calls where appropriate
  • Maximise revenue opportunities against target to achieve bonus
  • Present a professional telephone manner at all times, as you will liaise directly with hotels and other service providers
  • Be given full product knowledge training provided by SuperBreak trainers
  • Gain product knowledge by attending occasional hotel familiarisation visits which can involve overnight stays
  • Strive to achieve company service standards and satisfactory targets
  • Previous experience in the travel industry is desirable but not essential


Closing date for applications: Monday 2nd February 2015

To apply, please send a current CV with covering letter to:

Or post your application to:
Lois McClure
Human Resources
Eboracum Way
YO31 7RE

SuperBreak uses a secure server to encrypt and protect all communication of personal details and credit card information between yourself and the SuperBreak reservation system. Our secure server is authenticated and certificated by, making your booking 100% secure. Your details are also protected under the Data Protection Act. If you have any questions with regard to the use of your personal data, please email

Book online or call

  • UK Call Centre open 8am-10pm GMT, 7 days a week
  • 01904 717 362
  • For Groups of 5 rooms or 10+ adults call 01904 420 454
  • (calls charged at standard rates)

Why book with us?

  • Prices include all taxes
  • No credit card fees
  • No booking fees
  • Established for over 30 years
  • Winner of the Best UK Tour Operator 2013 - Globe Travel

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Hotel Code

Eboracum Way
Artemis House
North Yorkshire
YO31 7RE

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