Jobs

We currently have over 150 members of staff working for us. From the sales team who work closely with Travel Agents to the Contracts team that secure our fantastic hotels and offers, the call centre team who are on hand to advise customers with their booking or the web team who help make it all work there are plenty of career opportunities within SuperBreak.

Current Jobs

Overseas Product Assistant

Date Posted: 06/09/16
Closing Date: 31/12/16
Based: York

The SuperBreak Product department is currently recruiting for An Overseas Product Assistant

 

As an Overseas product Assistant you will assist in building new and maintaining existing relationships with suppliers in a specified geographical area, to ensure that SuperBreak has the correct product, prices and availability required in order to deliver our programme objectives.

 

This position is 9am and 5.30pm Monday to Friday. The nature of the business however does require some flexibility.

 

 

Key duties and responsibilities:

 

  • Assist both the Product Manager and Head of Overseas, Transport and Ancillary Product and Contracting in their day to day roles providing administrative support, together with assisting in preparation and follow up of supplier and internal meetings.
  • Be the first point of contact for both suppliers and internal departments, answering queries relevant to the programme and problem solving where necessary.
  • Assisting in actively sourcing new properties for inclusion in the SuperBreak overseas programme, in areas identified within the product plan. This includes effectively servicing new hotel enquiries and ensuring that new hotel contracts are completed before passing to the Pricing and Inventory team for loading.
  • Carrying out any relevant pricing, availability and market share analysis in preparation for meetings and to ensure that any agreed action points are followed up and communicated to the relevant departments.
  • Carrying out regular telephone communication with hotel suppliers to discuss opportunities for increasing business.
  • Assisting in the re-contracting process and negotiating with suppliers in relation to conditions supplied.
  • Using the data provided by various sources to identify any price parity issues, then challenging these with the relevant supplier and feedback the outcome to the Product Managers and management team
  • To action all incoming requests for allocation/freesale close outs and ensure that we have sufficient bed stock to meet programme objectives by monitoring availability and requesting additional availability from suppliers where required.
  • To help co-ordinate the “offers of the week” communication

 

 

Personal Attributes:

 

  • Be self-motivated to achieve personal, team and company targets
  • Have excellent attention to detail
  • Have an analytical approach
  • Have the ability to make decisions and use your own initiative whilst adhering to company guidelines
  • Be an enthusiastic member of a well-established team
  • Be flexible
  • Have a passion for travel and the drive to deliver fantastic customer service.
  • Have a confident telephone manner
  • Have experience of Microsoft Office systems
  • Have an excellent standard of verbal and written communication
To apply, please send a current CV with a covering letter to Lois.McClure@superbreak.com

UK Provincial Product Assistants

Date Posted: 18/07/16
Closing Date: 31/12/16
Based: York

The SuperBreak Product department is currently recruiting for 2 UK Provincial Product Assistants

 

As a Product Assistant you will be instrumental in building and maintaining successful working relationships with our supply chain partners within assigned geographical areas. You will assist our Product Managers and Senior Management team with the day to day operation of our product including diary planning and often be the first port of call for telephone and email enquiries from suppliers.

 

Ensuring our competitiveness in the market is vital and as such as a Product Assistant you will analyse data, draw conclusions and take action to ensure we have the right inventory at the right price to match demand.

 

The successful candidates will also play an active part in the development and introduction of new products and concepts; therefore we are looking for someone with a creative mind who likes to see a project through to the end.

 

This position is 9am and 5.30pm Monday to Friday. The nature of the business however does require some flexibility.

 

 

Key duties and responsibilities:

 

  • Assist both the Product Managers and Head of Contracting in their day to day roles by providing administrative support, together with assisting in the preparation and follow up of supplier and internal meetings.
  • Be the first point of contact for both suppliers and internal departments answering queries relevant to the programme and problem solving where necessary.
  • To assist in actively sourcing new properties for inclusion in the SuperBreak programme, in areas identified within the product plan. This includes effectively servicing new hotel enquiries and ensuring that new hotel contracts are completed before passing to the Pricing and Inventory team for loading.
  • To carry out any relevant pricing, availability and market share analysis in preparation for meetings and to ensure that any action points agreed are followed up and communicated to relevant department as necessary
  • To carry out regular telephone communication with hotel suppliers to discuss opportunities for increasing business.
  • To undertake competitor analysis then challenge these with the relevant supplier and feedback the outcome to the PMs and management team
  • Ensure that we have sufficient bed stock to meet programme objectives by monitoring availability and requesting additional availability from suppliers where required.

 

 

Personal Attributes:

 

  • Be self-motivated to achieve personal, team and company targets
  • Have the ability to make decisions and use your own initiative whilst adhering to company guidelines
  • Be an enthusiastic member of a well-established team
  • Be flexible
  • Have a passion for travel and the drive to deliver fantastic customer service. Previous experience within the industry is preferred but not essential for the right candidate.
  • Have confidence over the phone and using Microsoft Office based systems with an excellent standard of verbal and written communication
To apply, please send a current CV with a covering letter to Lois.McClure@superbreak.com

Contact Centre SALES Advisors

Date Posted: 06/09/16
Closing Date: 31/12/16
Based: York

The SuperBreak Contact Centre is currently recruiting for Contact Centre SALES Advisors

 

As a Sales Advisor, you will play an instrumental part in shaping the customer brand experience by taking ownership from initial contact through to securing a sale.

 

The successful candidate will be the first point of contact for all telephone sales enquiries from our direct clients, travel agents and third party companies therefore you will have a professional and confident telephone manner.

 

You will use your previous experience in a sales role to convert enquiries into holidays and possess the skills to meet and beat set targets to earn an achievable bonus.

 

You will be given full product training by our Learning & Development team and will also benefit from hotelier presentations and educational trips to hotels and attractions.

 

This position is full time and the successful candidate will be available to work shifts 5 days over 7 during Contact Centre operational hours of 8am until 10pm.

 

 

Personal Attributes:

 

  • Be self-motivated to achieve company targets
  • Have the ability to make decisions and use your own initiative whilst adhering to company guidelines
  • Be an enthusiastic member of a well-established team
  • Have sales experience including up-selling, closing, offering alternatives and adding ancillary products
  • Be passionate about our clients and the service which you provide
  • Be respectful and demonstrate empathy and patience in understanding people’s diverse needs
  • Have confidence over the phone and using email and know when it is appropriate to seek guidance from your line Manager
To apply, please send a current CV with a covering letter to Lois.McClure@superbreak.com

Yield and Commercial Assistants

Date Posted: 18/07/16
Closing Date: 31/12/16
Based: York

The SuperBreak Product department is currently recruiting for 2 Yield and Commercial Assistants

 

As a Yield and Commercial Assistant you will provide day to day support to the Yield and Commercial Manager by assisting with the pricing and availability of hotels and other product based stock such as Theatre, Concerts and Events.

 

You will carry out detailed sales and competitor analysis and making recommendations based upon your findings. It will be your responsibility to ensure that all product is correctly marketed to each of the relevant sales channels and to provide analytical support and report writing.

 

This position is 9am and 5.30pm Monday to Friday. The nature of the business however does require some flexibility.

 

 

Key duties and responsibilities:

 

  • Assist the Yield & Commercial Manager in their day to day roles by providing administrative support.
  • Be the first point of contact for both suppliers and internal departments answering queries relevant to the programme and problem solving where necessary.
  • Producing the Product Team's MI both on a daily, weekly and monthly basis.
  • Providing statistical information to both the Product Team and external Product Suppliers.
  • To carry out any relevant pricing, availability and market share analysis and draw conclusions/make recommendations based upon findings.
  • To carry out regular telephone communication with hotel suppliers to discuss opportunities for increasing business.
  • To undertake full competitor analysis on all Product related stock on a regular basis.
  • Ensure that we have sufficient stock to meet programme objectives by monitoring availability and requesting additional availability from suppliers where required.

 

 

Personal Attributes:

 

  • Be self-motivated to achieve personal, team and company targets
  • Have excellent attention to detail
  • Have an analytical approach
  • Have the ability to make decisions and use your own initiative whilst adhering to company guidelines
  • Be an enthusiastic member of a well-established team
  • Be flexible
  • Have a passion for travel and the drive to deliver fantastic customer service. Previous experience within the industry is preferred but not essential for the right candidate.
  • Have confidence over the phone and using Microsoft Office based systems with an excellent standard of verbal and written communication
To apply, please send a current CV with a covering letter to Lois.McClure@superbreak.com

SuperBreak uses a secure server to encrypt and protect all communication of personal details and credit card information between yourself and the SuperBreak reservation system. Our secure server is authenticated and certificated by GlobalSign.com, making your booking 100% secure. Your details are also protected under the Data Protection Act. If you have any questions with regard to the use of your personal data, please email marketing@superbreak.com.

Book online or call

  • UK Call Centre open 8am-10pm GMT, 7 days a week
  • 01904 717 362
  • For Groups of 5 rooms or 10+ adults call 01904 420 454
  • (calls charged at standard rates)

Why book with us?

  • Prices include all taxes
  • No credit card fees
  • No booking fees
  • Established for over 30 years
  • Winner of the Best UK Operator 2016 - Globe Travel

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Hotel Code

Eboracum Way
Artemis House
York
North Yorkshire
YO31 7RE
GB

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