Frequently Asked Questions: E-mail Add to Safe List

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Question
I have just signed up for the Superbreak newsletter but they all seem to be coming in to my Junk Mail folder, how can I ensure they come directly to my inbox?

You need to ensure that mail@newsletter.superbreak.com is added to your safe senders list. This means that when you receive an e-mail from Superbreak your e-mail provider will recognise it as a genuine message and not junk mail. Please see below for step by step guides of how to add Superbreak to your safe Read more  Read more information senders list on the main e-mail providers.

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using Microsoft Office Outlook 2010?

1. Open the Superbreak e-mail Read more  Read more information

2. On the e-mail screen, click on the "Safe Lists" drop down located in the "Junk e-mail" section of the toolbar

3. From the drop down menu select "Never Block Sender's Domain (@example.com)"

4. Our e-mail address will be automatically entered into your Outlook Safe Senders list

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using Microsoft Office Outlook 2003 & 2007?

1. Open the Superbreak e-mail. Read more  Read more information

2. Right click within the message

3. Select "Add Sender's Domain (@example.com) to Safe Senders list"

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using Hotmail Live?

1. Open the Superbreak e-mail within your Hotmail account Read more  Read more information

2. At the top of the e-mail you will see a box containing the Superbreak name and e-mail address.

3. Click the "Add to contacts" link in this box.

4. Our e-mail address will be automatically entered into your Hotmail address book.

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using Yahoo Mail?

1. Open the Superbreak e-mail. Read more  Read more information

2. Click on the Cog symbol at the top or bottom of the e-mail (located next to the "Print" button).

3. From the drop down menu select "Add Sender to Contacts"

4. Our e-mail address will be automatically entered into your Yahoo address book.

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using AOL e-mail?

1. Open the Superbreak e-mail. Read more  Read more information

2. Click on the "Don't block this sender" link at the top of the message.

3. You will then see the message "Sender added to your contacts"

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Question
How do I add mail@newsletter.superbreak.com to my safe senders list using Google Mail?

1. Open the Superbreak e-mail. Read more  Read more information

2. Move your cursor above Superbreak e-mail address in the message header

3. Click on "More" in the box which appears.

4. Click on "Add to contacts" in the drop down menu which appears.

5. Our e-mail address will be automatically entered into your Gmail contacts list.

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Question
My e-mail provider isn't featured above, how do I add mail@newsletter.superbreak.com to my safe senders list?

Please check your e-mail providers help section for more information and guidance.

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SuperBreak uses a secure server to encrypt and protect all communication of personal details and credit card information between yourself and the SuperBreak reservation system. Our secure server is authenticated and certificated by GlobalSign.com, making your booking 100% secure. Your details are also protected under the Data Protection Act. If you have any questions with regard to the use of your personal data, please email marketing@superbreak.com.

Book online or call

  • UK Call Centre open 8am-10pm GMT, 7 days a week
  • 01904 717 362
  • For Groups of 5 rooms or 10+ adults call 01904 420 454
  • (calls charged at standard rates)

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  • Prices include all taxes
  • No credit card fees
  • No booking fees
  • Established for over 30 years
  • Winner of the Best UK Operator 2016 - Globe Travel

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Hotel Code

Eboracum Way
Artemis House
York
North Yorkshire
YO31 7RE
GB

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