Zalagh Kasbah Hotel & Spa
4 4 Star:
Per Person Per Night
- Located near the Agdal gardens and the old city
- Free shuttle service to the Jemaa-el-Fna square
- Outdoor pool
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The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens and the ramparts of the old city “Medina”, only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am – 11pm. This charming new hotel welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition.
All 344 Rooms at the Zalagh Kasbah Hotel & Spa, comprising 17 suites and 7 duplex, are spacious with balcony or terrace and are equipped with: Independent air conditioning, plasma screen and choice of international channels, phone and hairdryer.
Hotel Facilities & Services
- Total Rooms Number: 344
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Gym Free: No
- Name: Marrakech Menara
- Distance: 2.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 2.5 miles
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 816 reviews
- Sleep Quality:
Stay Date: 09/2017, Imran I wrote this review.
Dont be fooled by the rating of this hotel, it is definitely not 4*!!!! We arrived at the hotel to find a filthy bathroom and stained bedsheets... After a few hours there was no water supply and everytime we asked we were told water will be back with… See more
Dont be fooled by the rating of this hotel, it is definitely not 4*!!!! We arrived at the hotel to find a filthy bathroom and stained bedsheets... After a few hours there was no water supply and everytime we asked we were told water will be back within an hour. There was also a power cut for several hours!! I phoned reception on many occasions, several times being cut off and other times no answer at all!! It has been the worst stay ever!! Staff are very rude and not willing to listen... No access to spa due to having no water supply and staff have lied saying it is an issue in the area but the hotel over the road had no issue with their water supply!! DO NOT BOOK!! DO NOT BE FOOLED BY PICTURES ON THE WEBSITE!!!!!! Collapse
Stay Date: 09/2017, Jennie B wrote this review.
Have had a great 2 week holiday at this lovely hotel. The staff have been so kind and helpful,nothing is to much trouble. There are 2 great swimming pools which are maintained very well. Some of the reviews on here our very unfair and simply untrue i… See more
Have had a great 2 week holiday at this lovely hotel. The staff have been so kind and helpful,nothing is to much trouble. There are 2 great swimming pools which are maintained very well. Some of the reviews on here our very unfair and simply untrue in my opinion. Staff speak English and not once have any of them been rude to us. A big thank you to mouad. And radidja and bouchra younes and kamel and dehbi and all the wonderful staff for making our holiday a great one. See you next year. Collapse
Do not book this hotel!!
Stay Date: 09/2017, Shan C wrote this review.
Worst hotel I have ever been to! Literally from the moment you arrive to the moment you leave you will understand how frustrating and how disgusting this hotel is. From the outset I did book this hotel due to the fact it was cheap once I booked I rea… See more
Worst hotel I have ever been to! Literally from the moment you arrive to the moment you leave you will understand how frustrating and how disgusting this hotel is. From the outset I did book this hotel due to the fact it was cheap once I booked I read the reviews and I was literally thinking this is going to be bad. But from previous experience I thought I would give the hotel the benefit of the doubt and check it out. The moment we arrived we was awaiting around for about 20 mins before being seen to. The staff where quite rude and looked rushed off their feet. Not enough staff when you have over 30 people arriving! Room- we got our room which looked OK as we knew it would be dated. We put the air con on as it was boiling hot and within 3 hours the air con had leaked through the ceiling which sounded like the shower running to a flooded floor. I rang reception which they didn't understand a word I was saying and sent towels!!! Little did they know it was pouring out as they didn't understand me. I then went to reception showing a video of the room and got upgraded eventually. The room was perfect 1000% better! Working air con included! We have met 3 different couples out here and every single couple have had problems with theirs rooms. 2 of the couples have been moved over 3 times! Some had no air con or their door key didn't work so had to leave their door open! Our bed hasn't been changed once since we have been here but doesn't really surprise me! Pool- lovely pool wake up early to get a sun bed!!! Food- I booked half board when I booked this holiday. Breakfast- Is bad! All you have as options are pastries or omelette which isn't all that. Dinner- is literally the worst!!! Same thing every night nothing goes together! It's just pasta, rice... Pasta. It's horrible some people who are all inclusive are disgusted what the hotel has to offer as even at lunch it's the same!!! The snack bar is not to bad but again pasta or pizza which is around £7 each for the food. Drinks are expensive! A beer which is tiny is around £7 each! Don't buy from the hotel I literally urge you not to! There is a supermarket down the road literally 5 mins walk you can get crates of water cheaper then 1 bottle from the hotel!!! They sell alcohol cheap honestly it's sooooo much better!!! The food is what made it made me sick! General info- we got a taxi on our third day asking to be taken to the market as everyone says it's an experience! The taxi guy told us it isn't open but will take us to the spice market which was a shop with spices... he waited for us and we was soooooo worried what was going on as we didn't want to pay loads for something we didn't ask for. He then took us to a place called the tangerines or something where they make the leather bags etc. PLEASE DO NOT GO HERE!!! It was the worlds worst experience of my life. Camel skin, goats skins, DOGS skins, were spread out on the top of a roof with hundreds of pools of water filled with pigeon poo. The smell was horrendous. It still gives me shivers it was awful! I haven't experienced anything like this until then. Then we get told we have to pay the guy!!! So a taxi trip which should of cost 50DH turned into 350dh for something horrible!!! You can get a free shuttle from the hotel to the train station in the new town which we only found out 3 days before we went home. Where you will find Resturants, H&M, Zara loads of boutique stores. We got a taxi to the market from the station which is amazing! Loads of things to do, you can get loads of fake designer stuff, leather bags for cheap. When you get a taxi, don't go to the fixed price market as that's expensive go to the tourist market! The shuttle didn't pick us up from the station, even though the times said it would pick us up. We waited for an hour until we got a taxi! Overall experience- horrible the hotel is awful the food awful! Just don't go to this hotel pay the extra and go somewhere else! We had a chilled week by the pool which wasn't bad as it reached 48 degrees which was amazing but don't fall for the cheap prices online as when you get here you will spend a fortune! Collapse
ACCUSED OF WEEING ON A PILLOW
Stay Date: 09/2017, Bertie C wrote this review.
Dear anyone considering to stay at this hotel DO NOT The reason I say this is because of the level of service provided for a 4star hotel -As we arrived we had to wait 6hours for them to provide a room for my family and I they made out that checkin… See more
Dear anyone considering to stay at this hotel DO NOT The reason I say this is because of the level of service provided for a 4star hotel -As we arrived we had to wait 6hours for them to provide a room for my family and I they made out that checking in was at 4:00pm when as the sign printed in black and white states that checking in is at 2:00pm these think happen so we could forgive them for this.but when you walk in a room that the -beds wear not made -rubbish everywhere -pubic hair All over the place -poo all over the toilet -and worst of all wee stains all over the beds I complained to the hotel staff and they seemed to think this is normal and what are they going to do so I requested the manager and suddenly they couldn’t speak English and the head of cleaning came to talk to me she said that one of hear maids watched me wee all over the bedding as then took pictures of it (btw this is not true) we I demanded to talk to the woman who made these false allegations towards me and she sweared on her God’s life. Theonly reason I can think of for her making these false allegations regarding that she must have been in charge of the room that we entered into and her job was on the line and to prove to the receptionist that I did not wee on the bed was as soon as she had blamed me I made her touch the wee stains and they were dry to the touch. I got bullied by 5 staff that accused me of this. This is where a long waited holiday turned to a holiday where we were counting the minutes until we get to go home please do not book this holiday because of the nice picture they have put on I must say the hotel building is very nice but the level of service is below poor Other reasons not to come on holiday here -the lifeguard are always on there phone and never looking out onto the pool -I got kicked of my breakfast table for the poor reason that the manager wanted to sit where i was -you can’t see your hand in-front of your face in the pool -the indoor pool,hot tub and spa advising a heated indoor pool and and a hot tub so I and my family to try to cheer us up we went in the hope of light the mood to use these facilities you had to pay as we did and what we got was a freezing pool and a hot tub that was moor like a cold tub or to be honest a cold bath as the jets did not work so we left after 5minuets -key cards do not work and every time we want to go into our room we have to get our key card redone that is shocking and takes time as there is a long que normally people complain like I. -Loud music playes all night -the Wi-Fi averting does not work and reaches top speed of 160kbs/second that is not even enough to load webpages. -the safety in the pool is shocking as they have exposed electric wires pairing light there is a big risk of electrocution. -a big security issue is that you can get any room card you want on demand with out verifying that you are the person staying in the room so in my case anyone can get a card to my room no-mater who they are this is not good at all. The shuttle bus does not take you to Marrakesh If anyone has any questions email me at firstname.lastname@example.org Collapse
Recently returned home
Stay Date: 08/2017, Minal M wrote this review.
The Zalagh Kasbah hotel has very poor standards, When we arrived in the hotel they never gave us any welcoming food or drink even though we arrived at 2am in the morning. This hotel wants is money. I had to make a very urgent phone call to the UK ba… See more
The Zalagh Kasbah hotel has very poor standards, When we arrived in the hotel they never gave us any welcoming food or drink even though we arrived at 2am in the morning. This hotel wants is money. I had to make a very urgent phone call to the UK bank and the manager EL YAZID charge me 5 minute is £25!! A complete rip off. Room service is poor because they steal your towels and don’t give any unless you find a maid and get one for yourself. Everyone is unkind so I definitely advise you to not spend your money on this useless hotel. Collapse
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