Zalagh Kasbah Hotel & Spa
4 4 Star:
- Located near the Agdal gardens and the old city
- Free shuttle service to the Jemaa-el-Fna square
- Outdoor pool
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The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens and the ramparts of the old city “Medina”, only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am – 11pm. This charming new hotel welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition.
All 344 Rooms at the Zalagh Kasbah Hotel & Spa, comprising 17 suites and 7 duplex, are spacious with balcony or terrace and are equipped with: Independent air conditioning, plasma screen and choice of international channels, phone and hairdryer.
Hotel Facilities & Services
- Total Rooms Number: 344
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Gym Free: No
- Name: Marrakech Menara
- Distance: 2.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 2.5 miles
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 706 reviews
- Sleep Quality:
Comfortable accomodation & good meals. Best on tour by far
Stay Date: 03/2017, Dave H wrote this review.
We stayed here for 3 nights, one night before and 2 nights after a tour of Morocco. It was the best hotel of the tour. It is a big place with two pools, lifts to all floors, free wi-fi in the public areas and an internet point in the lobby. Unfortuna… See more
We stayed here for 3 nights, one night before and 2 nights after a tour of Morocco. It was the best hotel of the tour. It is a big place with two pools, lifts to all floors, free wi-fi in the public areas and an internet point in the lobby. Unfortunately their system didn't like our Amazon Fires so we were unable to connect but the Wi-Fi in the mall 10 minutes away did. The hotel is a good 45 minutes walk from downtown Marrakech but the hotel run a free shuttle service every couple of hours. See reception for details. It is not so reliable on the way back and some of our group were obliged to take taxis when it failed to turn up. There is a mall about 500 metres walk away with a Carre-Four supermarket in the basement and a food court on the 2nd floor. Our room was 2030 and was large with twin beds, desk & chair, coffee table, fridge, safe, tea & coffee making facilities, a balcony, a wardrobe but no drawers. The bathroom was very roomy with a wc, bidet, basin, hairdryer and an OTB shower. Breakfast was buffet style with cereal, salad, fruit juice, fruit pieces, HB eggs, a vast array of pastries, pancakes and sliced cold meats. Hot food consisted of tomatoes, scrambled egg and a ratatouie type vegetable dish. It was more than adequate. Dinner was also a buffet with soup, a large selection of misc salad, Pasta, rice, potatoes, tomatoes, green ,peppers and cous cous. Main dishes were fish, chicken and meat balls with oranges and 6 different types of small cakes as sweet. It was a very good spread, easily the best on the tour. We enjoyed our stay here. The place was very comfortable and the staff were friendly and helpful. Stay here with confidence. Collapse
Stay Date: 02/2017, Oluf wrote this review.
We found this huge resort like hotel somewhat confusing. The passage way lighting is motion sensitive - unfortunately it has a slight delay on activating, and one doesn't know what is ahead in the seemingly endless passage ways. Accessing the buffet … See more
We found this huge resort like hotel somewhat confusing. The passage way lighting is motion sensitive - unfortunately it has a slight delay on activating, and one doesn't know what is ahead in the seemingly endless passage ways. Accessing the buffet breakfast while remaining within the passage ways was a worthwhile challenge. In early February it was rather chilling to short cut past the open pools area to access the buffet. The hotel is located quite a distance from downtown Marrakech and the bazaar at Jemma El Fina Square. The hotel offers a reportedly unreliable shuttle every couple hours to the square. We didn't risk it. There is a mall a few blocks away from the hotel. A nice touch was the piano bar off the lobby. We had a room safe and comfortable beds. There was no shampoo or kleenex. The bathroom was spacious, but the sides of the bathtub were very high. The wifi was patchy other than in the lobby. The included breakfast buffet offered a wide selection of tasty choices. Collapse
week all inclusive club paradiso and Zalagh Kasbah
Stay Date: 02/2017, Chatteringbirdie wrote this review.
My husband and two children (10 and 14) came here by default, our booked hotel was not available, this hotel was probably an upgrade as we got all inclusive so we were happy. The zalagh and club paradise are the same hotel but the club paradisio is… See more
My husband and two children (10 and 14) came here by default, our booked hotel was not available, this hotel was probably an upgrade as we got all inclusive so we were happy. The zalagh and club paradise are the same hotel but the club paradisio is the all inclusive part. Both hotels have really nice quiet pools with plenty of seating and you can use either regardless which part of the complex you stay in. There are other restaurants which charge on the Zalagh side but we did not go in and not sure if they were actually shut or not. on arrival the zalagh reception is grand and Moroccan but we were swiftly taken across the pool courtyard to a far less grand reception of club paradisio. We found the staff (apart from reception desks) to be very nice and friendly and helpful for the whole stay. We had a ground floor duplex room overlooking the main pool and the view was lovely which a really nice private outdoor sitting space. set on two floors our room with a double and 2 single beds was nice with a tiled shower and a large bathroom with bath. The room was very clean and cleaned every day to a reasonable standard. some of the finish in the hotel is poor especially on the paradisio (cheaper) side e.g poor paintwork, knobs missing on furniture, cracked tiles on bed-side table. Maintenance does not seem to be high on the list here, also most of the hotel is dark as they really try not to turn on all the lights. Our 'bar' on the paradisio side was often in total darkness but ask for the lights to go on and they will. The beds and pillows were very very comfortable so we all had very good sleep and at night the hotel is very quiet unless there is a particularly noisy party staying over which did happen two nights out of 7. We had a very comfortable stay overall due to the spacious and comfortable room with a huge fridge/freezer (not sure if any other rooms have a fridge or not). Air con was very effective. I'd say the hotel is a very good basic clean hotel but don't come here if you want luxury and personal attention. The food is nice and traditional but come to the dining room early to ensure hot and plentiful food. If you come later it looks like a bomb has gone off as the mess is not always cleared up. We had breakfast which was salad, breads, jams, pastry and scrambled eggs and cooked tomato, we were happy with this. Coffee is only free it seems at breakfast and out of a machine but excellent. Don't dome here if you want lots of free alcoholic drinks, cocktails or juices on tap all day. You only get lemonade, fizzy orange, local wine (very good) and local beer (poor) all day and then it often runs out or small portions. We drank the bar dry out of white wine! and they struggled to replenish. Although against the rules we went to the local supermarket a very short walk and filled our large fridge with water, drinks and the odd bottle of wine. The pools were nice and although a little cold we swap a couple of times. kids club seemed closed but staff came and played football with our children and were very friendly with them. Speaking French seemed to help open some doors here. If there is a problem it wont be sorted out by the reception staff or managers. For example on our 2nd day they attempted to make us change room by turning off hour hot water. The rooms offered, were nice but not suitable so we stayed and asked for another room for bathing, it was fine. Staff were not happy. They said there was a 'maintenance issue with hot water' be we suspected they either wanted the room back for another booking or they wanted to close off part of the hotel to save costs due to lack of occupancy. my husband was overcharged for his stay but spotted the error and it was changed albeit somewhat reluctantly it seems. Expect reception staff to try and charge more in the hope it is not noticed. Also we were charged £10 for the free shuttle bus until another staff member told us it should be free and secured us free transport (this led to an argument between the two staff, one of whom was not happy with that!). We got a refund for our payment but it took a lot of assertion on our part and attempts at fobbing off "go to the other reception to have it sorted..." overall I would stay here again as we had an amazing time and room was so comfortable. I am so fussy with beds. Don't expect the ritz or any special service but generally nice friendly people and fabulous pools and a good location near to supermarket and nice shops (walking distance). I just wish someone would manage this hotel better it would be amazing. I'd definitely go here on group on but not sure how much it costs otherwise as we were moved and overall we got a good deal on it. The pools are very deep and there is no shallow end although there are 3 small shallow parts separately for young children but a little to deep for older children who still need to swim but touch the floor. We really liked the beds by the pool and the pool bar is only open sometimes but that could be due to low season and there is no free food outside of meal times other then the odd plate of pastry Collapse
Not the best hotel I've stayed in
Stay Date: 02/2017, Raquel B wrote this review.
I stayed here for 2 night before and 2 nights after a tour as it was the beginning and finishing point of my tour. My tour of Morocco was fantastic, this hotel was the worst experience. They have zero care about customers. The hotel is huge, they hav… See more
I stayed here for 2 night before and 2 nights after a tour as it was the beginning and finishing point of my tour. My tour of Morocco was fantastic, this hotel was the worst experience. They have zero care about customers. The hotel is huge, they have little interaction with guests. My first issue was breakfast, there was no allocated seating, the place was packed! I managed to find myself a seat and I got up to get some food, came back and someone had moved my glass and was sitting on my table. There was no cutlery anywhere, after asking a member of staff, they returned with dirty cutlery. They were constantly running out of food. There was not enough staff on to keep up with the guests. I stayed for 2 nights and the 3rd night was the beginning of my tour. At 10.30pm the hotel decided I needed to change rooms to be part of the group. There was no mention about this when I checked in. I was forced to pack while a member of staff watched. They then took me to my new room to share with others on my tour. They did not give me a key, except they knocked on the door until someone woke up and let me in. Due to packing in a hurry, I left a jumper in the room, which could not be found the next morning. They offer money exchange, but each time I tried to do this, they didn't have the money. After returning from my trip I shared a room with others on my tour. And although I paid for a double for the next 2 nights, I was not allowed to change rooms and was told to stay in a room with 4 beds. After asking to be driven to a nearby hotel, they moved me to a different room which had 2 single beds. The maid then pushed the beds together. They were different heights, which made for a very uncomfortable sleep. The glasses in the hotel room were dirty, still with lip stick stains. They offer a 'complimentary' shuttle to the town centre, which actually costs 50 Durham return. There is a sign on the door which says there is a safe in each room, of the 4 rooms I stayed in, 1 had a safe. There is a sliding door to a balcony, which cannot be locked. So if you are on the ground floor, this is very unsafe. The Internet is very inconsistent, works occasionally in the room. But other wise you need to sit in the lobby. I do not recommend this place at all. Collapse
Stay Date: 02/2017, frankhus wrote this review.
Was unsure what to expect after reading the reviews on here. My partner and I stayed for 7 nights and really can not find much to complain about. Our room was spacious and cleaned daily. Always got a sunbed around the pool although the pool was too c… See more
Was unsure what to expect after reading the reviews on here. My partner and I stayed for 7 nights and really can not find much to complain about. Our room was spacious and cleaned daily. Always got a sunbed around the pool although the pool was too cold to use. Food was nice in the restaurant apart from the evening buffet that was not good. Breakfast every morning was fine plenty of choice. The hotel provide a shuttle bus to the square which we took advantage of. However if you miss this the hotel will call you a taxi and it shouldn't cost you anymore than 50 Durham. There is a lovely shopping centre within walking distance with plenty of places to eat. Amore Italiano was very nice and very cheap. There is also a carrefour supermarket there. Drink prices at the hotel are steep especially alcohol. Overall we had a great stay and found all the staff very friendly and helpful Collapse
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