Zalagh Kasbah Hotel & Spa
4 4 Star:
Per Person Per Night
- Located near the Agdal gardens and the old city
- Free shuttle service to the Jemaa-el-Fna square
- Outdoor pool
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The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens and the ramparts of the old city “Medina”, only 10 minutes from the famous square Jemaa-el-Fna, the international Airport Menara and the Railway station, far from the bustle and traffic, with great views of the Atlas Mountains. Free shuttle service is available from the hotel to the square Jemaa-el-Fna from 10 am – 11pm. This charming new hotel welcomes you in a romantic atmosphere combining comfort and modern facilities with tradition.
All 344 Rooms at the Zalagh Kasbah Hotel & Spa, comprising 17 suites and 7 duplex, are spacious with balcony or terrace and are equipped with: Independent air conditioning, plasma screen and choice of international channels, phone and hairdryer.
Hotel Facilities & Services
- Total Rooms Number: 344
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Gym Free: No
- Name: Marrakech Menara
- Distance: 2.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 2.5 miles
To view our full selection of accommodation in Agdal, view our hotels in Agdal page.
TripAdvisor Traveller Rating
- Overall: based on 791 reviews
- Sleep Quality:
Stay Date: 08/2017, BethanKelly wrote this review.
Definitely ignore all of the horror stories regarding this hotel. We booked for a party of four for 10 days and were initially tentative to go after reading such bad reviews. However the hotel was clean, the pool was lovely (if slightly busy at times… See more
Definitely ignore all of the horror stories regarding this hotel. We booked for a party of four for 10 days and were initially tentative to go after reading such bad reviews. However the hotel was clean, the pool was lovely (if slightly busy at times), and the staff were friendly and always willing to help. The food was also good, breakfast especially had a lot of options. Overall apart from the wifi being intermittent, this hotel was good value for money and conveniently located, only a 10 minute drive from the medina, and I would happily stay again. Collapse
Stay Date: 08/2017, horsey15 wrote this review.
The hotel room wasn't ready when we arrived. The access for wheelchair user like myself was terrible. The hotel out of of city (about 15 minutes drive or around 50 DM which £5 each way) and 5 minutes walking to nearest supermarket. Luckily they have … See more
The hotel room wasn't ready when we arrived. The access for wheelchair user like myself was terrible. The hotel out of of city (about 15 minutes drive or around 50 DM which £5 each way) and 5 minutes walking to nearest supermarket. Luckily they have a fix tariff. Hotel descriptions completely wrongly stated on the website, My room had no firings, telephone, deposit box, not garden view, no disabled room, kettle and other accessories when arrived and left The only good thing was large room and that,s it. If you want to ask for help or complaint you never get. Unfortunately the hotel run without any care of management. We even noticed kitchen staff picked up cutlery from floor. Staff most of them were kind but they never dealt with most issues. The main manager (General manager) was rude when we complaint. Morocco is lovely clean country with very nice people and food Collapse
Stay Date: 08/2017, Lisamarielea wrote this review.
When we arrived at the hotel at 11.15 am , there was s bit of a wait till we were spoken to . The hotel reception staff were run off their feet as people were complaining about their rooms. Once we were seen to by a very nice reception girl who was… See more
When we arrived at the hotel at 11.15 am , there was s bit of a wait till we were spoken to . The hotel reception staff were run off their feet as people were complaining about their rooms. Once we were seen to by a very nice reception girl who was quite stressed at the time , she did her best to sort a room for us but told us that we would have to wait till at least 3 pm to check into it .. I explained that it was my birthday while I was staying there and could we have a nice room .. she said she would do her best .. we went and changed in the toilets and went out into the pool area which was very busy and there was no sun beds free so we made ourselves comfy on some chairs . The pool was very clean and inviting so we waited till 3 pm and went to see if our room was ready . I saw the same girl and she said we could go to our room as it was ready .. she had given us a upgraded room which was nice . We had a pool view , beds were nice and comfortable and pillows were nice and plump. Very pleased .... Food in hotel was ok but never hot.. quite a lot of choice ... the que for the omelettes in the morning was blocking the rest of the food . This was so frustrating as people thought you were pushing in .. this needs to be sorted ... Maids never replenished towels or toilet rolls and we had to ask 5 times over 2 days for toilet rolls before we got some , we had to get yards of it from the public hotel toilets to keep us going .. but they were very sorry and we had a bottle of wine given to us for a apology.. Restaurant staff were very efficient and overall it was a great holiday and we loved Marrakesh and would travel there again . Collapse
Horrendous service, avoid at all costs!
Stay Date: 08/2017, AEKM17 wrote this review.
I have travelled to well over 100 different hotels/hostels and this is the worst. The facilities are not bad, but it's ruined by rude staff. We checked into a triple room at 5pm to find only 2 beds. It took 5 hours and numerous complaints to get anot… See more
I have travelled to well over 100 different hotels/hostels and this is the worst. The facilities are not bad, but it's ruined by rude staff. We checked into a triple room at 5pm to find only 2 beds. It took 5 hours and numerous complaints to get another bed. We asked for an extra towel too about 4 times (because we only had 2 between the 3 of us) and didn't receive one until 3:30 the next day. The staff are rude and don't apologize. Wifi is awful. Worst hotel I've stayed at. Collapse
NEVER EVER AGAIN!
Stay Date: 08/2017, Mina A wrote this review.
We got there at 12pm and couldn't check in till 2pm.had to pay an unexpected room tax that .so we went to the restaurant to the pass the time, food was bland and not much decent selection...drinks were room temperature. Lack of ice. finally got into… See more
We got there at 12pm and couldn't check in till 2pm.had to pay an unexpected room tax that .so we went to the restaurant to the pass the time, food was bland and not much decent selection...drinks were room temperature. Lack of ice. finally got into our room, but it was still being prepared by cleaners when we got in (cleaner was absolutely lovely) but didn't clean the room properly. Air con was inadquate, in August its 45 degrees even at night and decent aircon is a must. Fridge never worked but other than that room was spacious and ok. Room key had to be reprogrammed throughout my 10 night stay in order to get back in. Breakfast was disgusting and some food like the burgers weren't cooked. Drinks came in room temperature jugs and only on my last day did the restaurant get a proper cool drinks dispenser. To my absolute horror I saw cockroaches in the hotel. Drinks and excursions in the hotel are grossly overpriced. The saving grace was the local supermarket that is much cheaper and they sell ICE! TIP: Book excursions in Medina the main city..much cheaper! Staff were friendly especially the guy, in particular Abdul and Simo and the excursion guy with the hazel eyes. DJ is moody and not that good. I have never in my life seen so many fights, 5 in all and two turned in brawls with one over a guy who attacked a child and the other over a sun lounger. Sun lounger and beach beds are snapped up quick with some people claiming them by leaving their towels on them overnight. My son was viciously punched repeatedly in the head by a Moroccan kid and his mum did nothing. He was also called the 'N' word by another kid... I recorded another fight between adults as evidence as it looked as though the police were going to get called..and they were but never turned up! The hotel didn't do much to help people. Morocco is a beautiful country but the hotel and the clientel almost ruined a great family holiday. I paid way over the odds for this hotel (£1700 for a family of four for bed and breakfast....I met other families paid less for all inclusive..so i'll be shopping around next time and taking heed of the trip advisor reviews. I've learnt that you are better paying a little extra for 5 star and having that piece of mind. No way is this hotel a 4 star more like 3 star. There was even a power cut and the wifi is terrible.....it only works at reception or outside the rooms. It took me 5 days to upload one video to Facebook! The hotel often stank of sewage by the pool area...but pool was clean. I would go back to Morocco but would never stay in this hotel! Collapse
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