Woolley Grange Hotel
4 4 Star:
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Added Value offers
- Stay min 4 nights and receive afternoon tea for 2 people on 1 day.
- Valid 18 Jan 17 to 22 Dec 17 weekround when staying at least 4 nights
Free night offers
- 4 Nights for 3
- Available 18 Jan 17 to 31 Mar 17 when staying 4 nights
- 5 Nights for 4
- Available 01 Apr 17 to 14 Jul 17 when staying 5 nights
Offers may be subject to change and may only apply to certain room types or may not be valid for all arrival dates. Please check price for your selected dates and room types to see if the above offers apply.
Standing in 14 acres of landscaped grounds, the beautiful Jacobean manor of Woolley Grange is an elegant and luxurious destination to spend a short break in the UK. The medieval house has been a family home for over 400 years, and was converted into the UK’s first luxury family hotel in 1989. Since then, Woolley Grange Hotel has become ever more popular, combining traditional features with contemporary facilities and a fabulous dining experience.
The award-winning AA rosette restaurant prepares delicious meals from local sourced produce and a stunning orangery. The carefully selected wines compliment the food perfectly, and there are private dining rooms available for family celebrations or private dinners.
Woolley Grange Spa is another highlight to this fabulous hotel, providing indoor and outdoor swimming pools, two relaxing treatment rooms, sauna, steam rooms and a refreshment area. The outdoor areas at the Woolley Grange are the perfect place to unwind with an evening stroll. The walled garden houses more than 100 medicinal and culinary herbs, cut flower borders, potager style vegetable planting including asparagus beds and many fruits including rhubarb, raspberries and fan trained gooseberries. Produce from this patch is used in the restaurants dishes.
Stay for 4 nights or more and receive a complimentary afternoon tea for 2 on 1 day of your stay.
- Internet Access
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Open to: Aug
- Open from: Jan
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Name: BRADFORD ON AVON
- Distance: 3 miles
- Name: BRISTOL
- Distance: 30 miles
- Cots/Cribs Free: No
- Interconnecting Rooms
- Baby Listening
- Baby Sitting
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:30
- Monday to Friday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Rail Name: Bradford On Avon Distance: 3 miles
- Nearest Airport Name: Bristol Distance: 30 miles
To view our full selection of accommodation in Bath & Area, view our hotels in Bath & Area page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 5.0 out of 5 based on 2 reviews
- Sleep: SuperBreak Sleep Rating: 5.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.0 out of 5
- Staff: SuperBreak Staff Rating: 5.0 out of 5
- Location: SuperBreak Location Rating: 4.5 out of 5
TripAdvisor Traveller Rating
- Overall: based on 367 reviews
- Sleep Quality:
Lording it up at the Woolley Manor Hotel
Stay Date: 28/09/2016, a customer aged 45-64 who stayed in this hotel wrote this review.
We had a lovely day out at the Roman Bath spa. See more
We had a lovely day out at the Roman Bath spa. Collapse
Overall Hotel Rating: 5 out of 5
- Destination: 4 out of 5
- Sleep: 5 out of 5
- Breakfast: 4 out of 5
- Staff: 5 out of 5
- Bath Roman Spa: 5 out of 5
- The George: 5 out of 5
Short Break in Bath
Stay Date: 27/07/2011, a customer from UK who stayed in this hotel wrote this review.
Great base where we visited longleat, stonehenge, & the city of bath. All these attractions are worth a visit but the hotel itself is also a superb destination. Staff were amazingly helpful where nothing was a problem. Certainly a hotel i would visit… See more
Great base where we visited longleat, stonehenge, & the city of bath. All these attractions are worth a visit but the hotel itself is also a superb destination. Staff were amazingly helpful where nothing was a problem. Certainly a hotel i would visit again & i would schedule in hotel time as the facilities are fantastic. Collapse
Overall Hotel Rating: 5 out of 5
- Destination: 5 out of 5
- Sleep: 5 out of 5
- Breakfast: 4 out of 5
- Staff: 5 out of 5
- Stonehenge: 4 out of 5
- Longleat House & Safari Park: 5 out of 5
- Bath City: 4 out of 5
A nice break
Stay Date: 01/2017, choctruf wrote this review.
We stayed here a few years ago and stayed in the Pallaret which was a beautiful suite overlooking the gardens. This time we stayed in the 'Boys' room, but it wasn't in the main house (which we didn't realise) and instead was in a separate building n… See more
We stayed here a few years ago and stayed in the Pallaret which was a beautiful suite overlooking the gardens. This time we stayed in the 'Boys' room, but it wasn't in the main house (which we didn't realise) and instead was in a separate building near the kitchens. It was a nice room, but very small and noisy. We could hear the noise of a generator/extractor fans from the kitchens which made it hard to sleep at night. Also delivery vans turned up at the kitchens from around 5.30 am. The bed was very hard too. I would recommend that this room isn't used for guests purely from the noise aspect. Now the positives! I used the pool twice, firstly on Sunday afternoon but it was very packed with children. However, this is to be expected because it is a family hotel, plus there are also members of the spa. I managed to swim around them as they jumped off the sides into the pool :). I also swam Monday morning at 7.30 am and it was lovely and quiet. I loved using the steam & sauna rooms, so relaxing. Breakfast was very good and the staff were excellent and very attentive. You can have as much as you like from the buffet table, plus you can have a cooked breakfast as well. We would definitely stay again, but next time would choose a quiet room in the main house. We really like Luxury Family Hotels and have already booked to stay at the Ickworth in Suffolk shortly and also the Polurrian in Cornwall. Collapse
Cheap spa deal - You get what you pay for
Stay Date: 01/2017, Lucia G wrote this review.
A friend and I got an offer through travel zoo for a spa day including full body massage and cream tea for £60. Sound to good to be true? It was. On arrival at the spa there was no one in reception (as we had a booking you would think they would be e… See more
A friend and I got an offer through travel zoo for a spa day including full body massage and cream tea for £60. Sound to good to be true? It was. On arrival at the spa there was no one in reception (as we had a booking you would think they would be expecting us). When someone did appear she scuttled off into the office and didn't greet us. We were eventually taken through to the 'spa' which was actually just a pool (full of screaming children) 1 sauna and 1 steam room. There were no recliners (we were told we could relax in reception if we wanted to- as if) just some grubby looking bean bags. The worst thing was everything was absolutely filthy! Mould everywhere including all over the metal fixtures and grime all over the floors including sauna and round the pool. Two toilets, one covered in pee and a small child sized floater in the other... lovely! Couldn't use the towel or robes as these were dirty, mine looked like someone had wiped their backside with it. Fortunately we had brought our own towels. I did mention this to my masseuse who was very apologetic and got me a lovely clean robe. The massage was also very good and the only positive thing I can really say. The cream tea was also nice but again no greeting when we arrived and service very very slow. Our scones took 45 minutes to arrive and only then because we chased. If you do visit watch out for the chairs, the legs are unstable so you can't lean back without tipping over as I discovered. Tried changing the chair but they are all the same. Would have alerted staff but couldn't find anyone so gave up and left. Collapse
Worst spa ever!
Stay Date: 01/2017, Anna S wrote this review.
I was looking forward to the spa day I had booked for myself and my friend. To say I was disappointed is an understatement. The spa was absolutely filthy! Here are a few examples; 1. Our robes and towels both has stains on them (it looked liked blood… See more
I was looking forward to the spa day I had booked for myself and my friend. To say I was disappointed is an understatement. The spa was absolutely filthy! Here are a few examples; 1. Our robes and towels both has stains on them (it looked liked blood on one of them) and we're dirty. 2. The family toilet had mould all over the walls and the metal fixtures including the door handle. 3. The toilets had not been cleaned 4. There was bits of rubbish, litter, dust in the main pool area. There aren't any recliners to lie out on in the pool area only bean bags that were dirty and smelt of mould. The pool is often full of children so the relaxing atmosphere you expect in a spa was non existent. The other main issue was the lack of staff, when we arrived at the spa, there was no one around and when someone did arrive they walked straight past us and carried on doing whatever they were doing. So we were stood there like lemons waiting to book in. Then at our creme tea, the service was RIDICULOUSLY slow. The staff were all hanging around the back rooms and no where to been seen at reception. It took 40mins for our scones to be served after we had been given the jam and cream. We had to ask where they were before being told that they had been forgotten, no apologies were given. The only one good thing about this spa was the massage. Other than that it was a shocking experience. I would definitely not recommend this spa or hotel. Collapse
Stay Date: 01/2017, Justine S wrote this review.
I had heard so much about Wooley Grange and have stayed in other luxury family hotels, so I was really looking forward to our stay. It's a beautiful building and the lounge areas with their open fires are warm and inviting. The grounds are nice with… See more
I had heard so much about Wooley Grange and have stayed in other luxury family hotels, so I was really looking forward to our stay. It's a beautiful building and the lounge areas with their open fires are warm and inviting. The grounds are nice with a few things for the kids to do. We also enjoyed the indoor pool with the children and the meal on the last night was very impressive. It was also a great opportunity to spend quality time as a family and not to have to think about all the day to day domestic stuff that gets in the way. However, I wouldn't describe Wooley Grange as a luxury family hotel - more of a shabby rustic family hotel and I think the price should reflect that as it wasn't cheap! The small number of staff present seemed very inexperienced. Out of everyone we met, only three appeared to know what was happening - one of those was a new Spanish waiter who's first day was when we arrived and he far outshone everyone else. Jess and a European lady (who's name I forget) at breakfast were also helpful. Our room size was tiny. We were told the room we had (family suite) would be suitable for us and our two small children. It wasn't. It was too small. We were in the stone cottage. The kids were in a kind of lean-to which was chilly and you could hear people walking past the windows at night, which was annoying when getting them to sleep. I was told we had a king size bed, but we had a small double which was too small for two adults to sleep in. And the noise from the people banging around upstairs was incredible! It was clear there was not enough staff to take care of things around the hotel and grounds. Staff seemed to congregate in the office and not at the reception desk and there was no one floating around the hotel, so every time you needed something, you had to go to reception and shout into the office. We felt that it was very much left to the residents to tidy up or sort stuff out like the fires as service was very very slow whenever we asked for someone to help. E.g.: We asked three times for someone to clear piles of empty food and drinks from the table tennis table and not once did anyone attend to this - I didn't see why I had to clean up again after other people in order to play a game of table tennis with my son. We found cat and dog pooh in the toddler play area sand pit. We reported it and was disappointed to find the dog pooh was still there 24 hours later. Quite alarming for children to be playing in sand which has been fouled by animal pooh considering the toxins they carry. We often cleaned up empty take-away coffee cups from the grounds by the swing and croquet areas. A bowl of olives and an old pair of socks were left by the trampoline for the three days we were there. We didn't move them as we wanted to see how long it would take for a member of staff to clean them up. They are probably still there!! There was an old beer can stuffed full of cigarette butts in the outside foley. Again, no one cleaned it up. Some other children had moved the clues from one of the treasure hunts. We asked staff to help return them so our children could take part in the hunt. No one did. We asked four times over three days. It didn't happen. I was quite alarmed that there was no fence around the grounds by the road. It would be very easy for a small child to fall from the steep edge, so I was constantly telling my youngest to keep back. It seemed that again it was up to residents to keep the fires going in the lounge areas. We quickly realised that no one would be coming to sort them out so ended up doing that ourselves too. I understand that small children make a mess, but it was weird that no one seemed to sweep up old biscuits and crumbs left trodden into the carpets in the lounge areas - even at night time when most of the children were in bed and adults were relaxing in the lounges. Again, at breakfast, the carpet under our table had old tissues and rubbish from the previous diners. No one seemed to check the hen house (games room) to make sure everything was in order. Stuff was missing - pool balls, tv remote etc etc, mess from other residents and no one appeared to clean up at the end of the day. And despite us reporting the missing remote on the first night - it was still missing three days later. One of our children is allergic to dairy and has a sever peanut allergy. We emailed ahead and had no response so had to chase on the phone. I thought it was very strange for the hotel to have peanut butter out on the buffet at breakfast time for anyone to help themselves to. They tried to reassure me by telling me 'staff were first aid trained and they had epipens on site.' But given the severity of most peanut allergies, I explained I didn't want to risk my four year old having an anaphylactic shock. So they put us in a separate dining area for breakfast so he wouldn't come into contact with it, but that in itself presented another load of issues where staff went to the other extreme. And again the service we got was painfully slow and inconsistent as they had to get stuff from the kitchen as he wasn't allowed to go into the buffet area. The service at dinner was almost comical. Not fine dining. First night we were not offered any bread, nibbles or drinks and had to chase the staff several times. I was told one of the nibbles was wheat balls so I didn't eat them. The gluten free bread took ages to arrive despite me asking several times. My white wine arrived 30 mins before my main meal so it was warm when my food arrived. The second night we had nibbles and drinks and I was told it was corn and not wheat so I could eat it, but it took 30 mins for the waitress to check. My husband was offered bread this time but my GF one failed to arrive. The menu was exactly the same as the previous night, which was disappointing. The food on the third night was impressive. However we were not given any nibbles at all and again the comedy surrounding the GF bread and wine continued. The service at dinner was painful and very very slow and not what I would expect from a place displaying Michelin 2017 stickers. Some of the waiting staff knew what was happening and others looked alarmed by any questions out of the ordinary - i.e. 'Does the burger contain dairy?' Despite reassurance before we arrived, there was no continuity for us when it came to my son's allergies. One person told us we had to sit in a certain area; that changed the next day and then again the next day and each time we were made to feel awkward about questioning where we were supposed to sit. Luckily I had my own GF cereal with me as they didn't have any on site - despite being told in advance they did. Housekeeping was also poor. They didn't vacuum - and they causally made the beds by just pulling the duvets over. We had a nice time - mainly because we spent quality family time together. But I think they need to improve a lot of things in this hotel to remain part of the luxury family group. I was also charged the 'service charge' on my bill for the three nights. Given the choice I would have not tipped!! Collapse
Beautiful place; great for kids; amazing creche staff
Stay Date: 10/2016, 5_9_2_8 wrote this review.
This is a lovely, friendly place. We stayed in the John Baskerville, which we thought was worth the extra - nice sitting room, large bathroom - watch your head on the beam, and the room is well situated. The creche staff are super and our toddler e… See more
This is a lovely, friendly place. We stayed in the John Baskerville, which we thought was worth the extra - nice sitting room, large bathroom - watch your head on the beam, and the room is well situated. The creche staff are super and our toddler enjoyed his time there. The food was good - breakfasts are tremendous, kids dinners lack some flexibility (once portion size - far too large for toddlers!), dinners were nice but the service was simply too hit and miss - moments of Fawlty Towers - which proved to be amusing but not quite what you expect when paying the price of this place. Once this is sorted, it would be great. Reception staff were also excellent! Collapse
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