(Costa Adeje (Tenerife))
4 4 Star:
Per Person Per Night
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Situated on the seafront of Costa Adeje, one of the most symbolic tourist centres of the Canary Islands, the Hotel Troya is perfectly located for you to enjoy the mild tropical climate of the island of Tenerife at any time of year. Following a complete hotel renovation in 2013, all rooms are outward-facing, soundproofed and fully-equipped with modern facilities.
The hotel features a bar restaurant, extensive landscaped gardens, swimming pools and a wide range of sports facilities which will make your stay on the island pleasant and entertaining.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Direct Dial Telephone
- Open from: Dec
- Free: Yes
- Treatment Rooms
- Tennis Free: No
- Sauna Free: No
- Solarium Free: Yes
- Gym Free: Yes
- Name: TENERIFE SOUTH-REINA SOFIA
- Distance: 15 kilometres
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:30
- Monday to Friday: 07:30
Breakfast served to
- Saturday/Sunday: 10:30
- Monday to Friday: 10:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Guide dogs only
- Nearest Airport Name: Tenerife South-Reina Sofia Distance: 15 kilometres
To view our full selection of accommodation in Playa Las Americas, Costa Adeje & Playa Paraiso, view our hotels in Playa Las Americas, Costa Adeje & Playa Paraiso page.
TripAdvisor Traveller Rating
- Overall: based on 1376 reviews
- Sleep Quality:
Not 4 stars
Stay Date: 04/2017, ovidel1983 wrote this review.
The hotel is not 4 should be 3 stars, the room is small, no carpet, no fridge and drinks, very old towels and the towels for the swimming pool need to be paid + a deposit of 15€. The food is very good and you can choose whatever you want The drinks f… See more
The hotel is not 4 should be 3 stars, the room is small, no carpet, no fridge and drinks, very old towels and the towels for the swimming pool need to be paid + a deposit of 15€. The food is very good and you can choose whatever you want The drinks from the bar are great and the staff is very welcoming Collapse
I wouldn't rate this hotel fully as a 4 star
Stay Date: 04/2017, Janet J wrote this review.
The positive things I found were the Hotel's location, outside areas which were clean, the quiet terrace that had plenty of quality sunbeds available, the food which, whilst was not be the best Ive experienced, was adequate. The room was comfortable… See more
The positive things I found were the Hotel's location, outside areas which were clean, the quiet terrace that had plenty of quality sunbeds available, the food which, whilst was not be the best Ive experienced, was adequate. The room was comfortable but a bit tired. The negatives, unfriendly staff in the dining room, making eye contact and the occasional smile would have helped. The extras ie charging for laundering of pool towels, tea/coffee making, fridge (these have all been included in other 4 Star hotels Ive stayed in) The worst was the fact that there was no courtesy room available to allow guests to shower and change before leaving (we were scheduled to leave for the airport at 5.30 pm and had to be out of our room for 12 noon (which in itself was not a problem). The cost of keeping our room was 10.70 euros which is a tad expensive just to have somewhere to shower and change our clothes. We were told that guests use the pool showers - these had been in constant use during the day, the floors were wet through, there was no hot water, the shower heads were broken, there was no privacy, nowhere to hang towels etc. This was not what I expected from a 4 Star Hotel Collapse
Good all round mid range hotel with lots of positives and a few negatives.
Stay Date: 04/2017, Debjanes wrote this review.
We went in the children's Easter holidays and had a junior suite (416) and a Superior (upgraded free to an Alexandria on arrival 412). In my humble opinion the positives include: * There we always sun loungers free at any point in the day - this is… See more
We went in the children's Easter holidays and had a junior suite (416) and a Superior (upgraded free to an Alexandria on arrival 412). In my humble opinion the positives include: * There we always sun loungers free at any point in the day - this is unusual for many hotels. * The pool was a really good depth for my children (10yr & 6yr) as they could touch the floor in over half of it so it wasn't such a worry. I find many drop in height quickly after the first couple of metres in many hotels. N.B. there was also a children's pool. * The dinner hall was a great experience compared to normal. We ate breakfast between 8.30-9 and dinner at 6.30 and there were no queues at all. Food had a good range. Loads of tables. Almost looked empty, despite the hotel saying they were fully booked that week. The bread baguettes were the freshest I have ever tasted. Plenty for those picky eater children who like the basics as well as different foods to try for the most adventurous. * The beds in the rooms were massive. Adults were super kings. All three balconies our family had, got sun in the day. The toiletries in the bathroom were well thought out and had spare combs, shavers, shaving gel, shampoo, body wash, tissue packets, shoe shiners, etc. Easily more than other hotels offer for free in travel packs. Baths were low so easy to get into and out of for those with mobility problems. * Free wifi was everywhere, including the pool and bedrooms. This is a big plus for this generation. * The hotel itself is right by the sea front and close to a beach and a few shops so situated well. As for the negatives, there were just a couple but how bad these were is down to personal preference: * The worst thing was the nightly music (not part of this hotel so not their fault). Dance music played until 6.10am on the first night (a Saturday). Then wasn't as bad for a few nights (early hours of the morning), then did the same again on Thursday and Friday night. This is enough to keep you awake all night even with the patio doors shut. Ear plugs are a must if this is a regular thing - it was a club beech bar over the road. * A couple of smaller things - the pool sun lounger tables didn't seem to be cleaned, I think it needs more staff outside collecting litter and wiping tables near the pool as their didn't seem to be any. They were all sticky with spilled drinks, even first thing in the morning. There were just cleaners in the morning first thing - who didn't do the tables and bar staff inside. The only staff outside was a lifeguard. One staff member outside keeping levels up would be great. * The coffee at breakfast was terrible, but this isn't a big thing. * The fire alarm went off just gone 5am one morning. Whilst this in itself isn't the negative - better safe than sorry. The noise wasn't loud enough in our room, I don't think it was safe. My daughter woke us up and I thought it was a whistling through the air con so I told her to go back to sleep. When I turned the air con off and it didn't stop I opening the door into the hallway where it was very loud and everyone was looking out of their rooms. It didn't sound like a fire alarm in the room itself and if there was a real fire I feel many would ignore it and think it was just a faint whistling - maybe this was worse for us as we were in a suite so our bed was far from the door to the hallway. Just something for the hotel itself to consider. All round the hotel was good but the music might put me off a repeat visit. This is a pity as the hotel deserves more, are there not rules as to noise pollution past a set hour? A 3am cut off I could live with but 6.10am was too much at the loud levels it was at. Collapse
Stay Date: 04/2017, 813joanner wrote this review.
Great place .near to beach Great for kids Near to the beach ..great staff all friendly ...room cleaned everydsy fresh towels ....weather lovely ...pool perfect ..grear kids entertai ment ..adult entertainment does need improveing ..thsts my only fa… See more
Great place .near to beach Great for kids Near to the beach ..great staff all friendly ...room cleaned everydsy fresh towels ....weather lovely ...pool perfect ..grear kids entertai ment ..adult entertainment does need improveing ..thsts my only fault Collapse
Very nice 4 star hotel
Stay Date: 04/2017, Anita m wrote this review.
We went during easter holidays to Tenerife for the 1st time (7days). We booked this 4 star hotel and were in half board meals. The reception staff nice and efficient. Housekeepers cleaned the room daily and changed towels. We used them regularly co… See more
We went during easter holidays to Tenerife for the 1st time (7days). We booked this 4 star hotel and were in half board meals. The reception staff nice and efficient. Housekeepers cleaned the room daily and changed towels. We used them regularly coming back from beach full of sand. The room is basic, no fridge or mini bar, to kettle (tea cafe facilities). All was clean There is safe. We pay for using it. What we did not like in this hotel is that we had tp pay for any extra services. They had diffrent intertainmetn programmes, was good. We diffently would choose this hotel again. Collapse
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