Tropical Park Apartments
(Callao Salvaje (Tenerife))
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The Tropical Park resort is situated on the Southwest coast of the island of Tenerife, known as Callao Salvaje, Costa Adeje, approximately 25kms from the Reina Sofia Airport (south airport). From the resort there is a splendid view of the island of La Gomera and the silhouettes of the islands of La Palma and El Hierro. The distance of the apartments to the seafront is 150 metres. The resort consists of 164 apartments of one two or three bedrooms; restaurant, disco, supermarket, 24 hour reception, 2 swimming pools, tennis court, 2 squash courts, 2 saunas, jacuzzi, gym, physiotherapy service, and an entertainment service for adults and children. All the apartments include a fully equipped kitchen, bathroom, lounge with sofa bed, satellite TV and piped radio, ventilator, and an vast array of other comforts.
To view our full selection of accommodation in Callao Salvaje, view our hotels in Callao Salvaje page.
TripAdvisor Traveller Rating
- Overall: based on 564 reviews
- Sleep Quality:
Well below standard
Stay Date: 01/2017, Ian L wrote this review.
We booked this apartment through RCI which prides itself on the standard of accommodation (or at least that's what you are told in the sales pitch). We had read reviews saying the units were tired looking and in need of a refurb. That is indeed true,… See more
We booked this apartment through RCI which prides itself on the standard of accommodation (or at least that's what you are told in the sales pitch). We had read reviews saying the units were tired looking and in need of a refurb. That is indeed true, so what we found is what we expected and in that regard not disappointed. However that no excuse for the lack of the basics. NEVER in nearly 20 years of booking through RCI have we had to buy our own washing up liquid or rent a hair drier, let alone for €15 per week. The wifi is available for an exorbitant price and can only support one device at a time. Again, this resort must realise that we are now in the 21st century and wifi is expected as standard. It needs to buck up its ideas if it is to compete in the market. Calleo Salvaje is a very relaxed resort and hopefully we will return, but not here. Collapse
Nice big room, clean with everything you need
Stay Date: 12/2016, mrmoseby wrote this review.
Stayed here for 6 nights over xmas had a great time, all staff helpful and friendly. we were on half board basis and food and service was good with a good choice. Pool area was nice and always clean. Entertainment in the evening could have been bette… See more
Stayed here for 6 nights over xmas had a great time, all staff helpful and friendly. we were on half board basis and food and service was good with a good choice. Pool area was nice and always clean. Entertainment in the evening could have been better but was ok and there are bars and restaurants within easy walking distance. Collapse
Good, but can't wait to see how it looks after the remodel
Stay Date: 12/2016, AGEinPrague wrote this review.
I booked this through my timeshare, read all the reviews and knew what i was getting into as far as outdated decor and such, and I don't want to rehash all that since they will be closed for part of 2017 for a huge remodel. I thought I'd focus inste… See more
I booked this through my timeshare, read all the reviews and knew what i was getting into as far as outdated decor and such, and I don't want to rehash all that since they will be closed for part of 2017 for a huge remodel. I thought I'd focus instead on a few plusses and minuses of our week long stay. Positives: The nightly and evening entertainment was GREAT. Really nice surprise to see how kid friendly everything is, from bird shows to kid discos to drawing, etc. We were there on xmas day for the visit with Papa Noel which was super. This hotel really goes above and beyond to try to keep children entertained and happy. The location. If you want to party it up all night long, Callao Salvaje may not be the best place for you although there are many bars and restaurants - more than I expected - as you walk the 300-400 meters from this resort to the nearest beach. But if you want mostly quiet, with enough "civilization" nearby not to have to drive, it's a great location. 15 minutes from all the waterparks and attractions by car or bus but you feel like you're on your own island within an island. Several 'local' groceries are very close by, and many restaurants within leisurely walking distance. The rooms are BIG though not particularly well designed. Hope this changes with the remodel, but if I've learned anything from most European resorts and hotels, it's that the rooms and bathrooms are generally TINY, and this was not the case here. Plenty of room for my 3 year old to run around and play with his toys and not worry about breaking anything. TV - small set, but good selection of channels in multiple languages. Housekeeping: Exceptional. Hands down, superior housekeeping service. Every afternoon we returned to spotless rooms. Food/drink: We did not try breakfast but it looked really great. We did have lunch a few times and it was very good with very reasonable prices. The bar staff was great, especially my new Lithuanian friend who was the only true bartender I saw who had a mastery of making real cocktails without using a premade mix. Adjoining apartments. If you ask in advance, some apartments have a big french door that can be unlocked if you ask the front desk. This made a HUGE difference as kids were able to go back and forth between rooms at will and it made us feel like we had a giant suite instead of two discrete apartments. Negatives: The pools were just too cold and I wish they were heated. Yes, it's not as warm in December but for winter travelers, it would have been nice to want to take a dip when it's only 24c outside and windy. Fact is, the ocean was noticeably warmer than the pools and we spent more time there. Hot tubs would be nice too, the hotel grounds are so beautiful, I would have loved to sit in a hot tub under the stars with a glass of something but it wasn't meant to be. The whole place feels run down and I hope their remodel also tackles the outside area. It just has this sense of "this place used to be incredible about 15 years ago" everywhere you look. The rooms are NOT at all well-insulated from each other. We felt badly for our neighbors due to our teething infant crying at night and did all we could to calm her. But were annoyed ourselves at being awakened by snoring neighbors. The sounds of sleep should not get through a hotel wall, and I hope they address this in the remodel as well. The room key-controlled power is a little annoying. Many hotels in Europe do this and I fully understand the power saving logic of it, however, where it comes into play negatively is when one person wants to run to the store and leave the other person to take a bath or a nap, if 1st person takes the key card, there is no power in the room at all. If they leave the card, 2nd person has power but when 1st person returns, they have to buzz in. Perhaps it was an option to request additional key cards but since I wasn't asked how many I wanted at reception, I assumed 1 was the limit. All in all, it's a great place, kid friendly, safe, off the beaten path, and pending their remodel, could become amazing once again. I'll definitely be reading the reviews this time next year and see how it looks, and if good, I'll be back again some time in the future. Collapse
Apartments in need of refurbishment
Stay Date: 12/2016, Fiona H wrote this review.
Ours was a dial an exchange swap. We had a one bedroom apartment, although spacious was in need of refurbishment. Tennis and squash court well maintained as are the grounds. Quiet resort with a few restaurants, however good bus service to other co… See more
Ours was a dial an exchange swap. We had a one bedroom apartment, although spacious was in need of refurbishment. Tennis and squash court well maintained as are the grounds. Quiet resort with a few restaurants, however good bus service to other coastal resorts. Also pleasant walk along cliffs to Playa Paraiso. Collapse
3.5 stars More Accurately
Stay Date: 12/2016, junemorrison wrote this review.
This is the fourth year I have stayed at the Tropical Park over the festive season. I return because I like Callao Salvaje (the more built up Las Americas is not my style); I like the extra space afforded by having an apartment and the hotel has exte… See more
This is the fourth year I have stayed at the Tropical Park over the festive season. I return because I like Callao Salvaje (the more built up Las Americas is not my style); I like the extra space afforded by having an apartment and the hotel has extensive grounds; and the staff are excellent. However it is not without issues the apartments are tired, and although advertised as sleeping four it would have to be 2 children and 2 adults which would be cramped. The hotel is to be refurbished this year and the redesign might improve this. The apartments are cleaned regularly and towels and bedding changed twice per week Breakfast is good, a la carte is reasonable, but the evening buffet is very hit and miss (more often a miss). The New Year Eve gala dinner was a disaster in 2016 because of the high winds. The staff did all they could to accommodate the diners, but those having to sit outside were cold, uncomfortable, and very unhappy, and the entertainment could only be enjoyed by those with a seat indoors. The management insist that all guests attend this gala at a cost of 76 Euros but the indoor seating cannot accommodate the numbers. Management have to reconsider their approach – unhappy guests and stressed staff is not a good way to start 2017. The entertainment was very good for the children but lacking for adults. There were no adult group activities during the day (in previous years there had been archery, boules, tennis but this year only the children were involved). Even some of the events held after 20:00 were designed to accommodate children – karaoke by children is even worse than the adult version. Consequently guests go elsewhere in the evening, and on the few nights when they have scheduled a performer there is little or no atmosphere. This needs to be addressed, and if good evening entertainment was provided guests would be more likely to eat and drink in the hotel rather than going elsewhere. They are missing an opportunity and I have enjoyed better entertainment in other years. Mu other niggles are the charges for wifi (and a very slow wifi at that) and the safety deposit box. These money making costs really irritate and are rarely advertised beforehand. Most of the loungers have seen better days although there are a few newer ones which are quickly snapped up. The pools continue to be cold despite the very hot water available in the apartments. The public transport is not the best and the timetable unpredictable (a bus runs every 40 minutes in theory). If you plan to travel by bus buy a Bono card at the bus station in Americas (some shops sell them but I haven’t found one beside the hotel) and you will save money. If you want to do a big grocery shop the Mercadona will deliver (and there was no charge) I like Callao Salvaje and would like to return but I am unsure where I’ll stay. The price following the refurbishment will be a major factor in my decision, but this is not my only concern. Collapse
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