Sunway Resort Hotel & Spa
5 5 Star:
Search for room availability
Integrated within a complex of five hotels, the Sunway Resort Hotel & Spa is one of the largest developments in Greater Kuala Lumpur. The hotel offers five star luxury in a stunning setting making it the perfect choice for your short break to Kuala Lumpur.
Sunway Resort Hotel & Spa offer spectacular rooms, including creatively themed suites. For those with discerning tastes and preferences, there are The Club floors that offer a unique "Hotel within a Hotel" concept - ideal for an unforgettable experience. Delivering on the promise of contemporary style, unparalleled comfort and attentive service, Premier Rooms come with a host of amenities that will make your stay a truly memorable
Sunway Resort Hotel & Spa offers a large variety of cuisines from local and Pan-Asian to Chinese that are prepared with a whole lot of passion to make dining truly a memorable experience.
Blending unobtrusively with its natural surroundings and situated at the highest peak of the 800-acre integrated destination of Sunway Resort Hotel & Spa is Mandara Spa, where an amazing host of heavenly treatments and therapies is offered to elevate the body, mind and spirit to a state of inner peace and pure bliss.
To view our full selection of accommodation in Kuala Lumpur, view our hotels in Kuala Lumpur page.
TripAdvisor Traveller Rating
- Overall: based on 1648 reviews
- Sleep Quality:
Stay Date: 02/2017, YustinusSetyoputro wrote this review.
It is a nice hotel. Good services, near big shopping mall and water themes park. It is also have a new themes park : Nickelodeon . It is not only good for a business trip also good for a family liesure.
It is a nice hotel. Good services, near big shopping mall and water themes park. It is also have a new themes park : Nickelodeon . It is not only good for a business trip also good for a family liesure. Collapse
Stay Date: 02/2017, Grace C wrote this review.
Stayed here for a family wedding - great service from the concierges and nice enough rooms, however we received a room with two double beds which wasn't ideal as we were expecting the one king sized bed. Good sized bathrooms and views were ok. It is… See more
Stayed here for a family wedding - great service from the concierges and nice enough rooms, however we received a room with two double beds which wasn't ideal as we were expecting the one king sized bed. Good sized bathrooms and views were ok. It is right near a large shopping mall which was convenient, however free soft drinks were provided and replenished by housekeeping. Poolside very clean with a decent amount of areas for children and adults. Shisha bar located near the pool was nice but bit too expensive. Collapse
Great clean room with good view
Stay Date: 02/2017, alvinewe wrote this review.
We got a big room with good view.staff are friendly and helpful. Enjoy the pool and facilities the breakfast buffet had alot of options and the kids enjoyed it. Location is good as it was a 5min walk to Sunway mall via an connect walk way
We got a big room with good view.staff are friendly and helpful. Enjoy the pool and facilities the breakfast buffet had alot of options and the kids enjoyed it. Location is good as it was a 5min walk to Sunway mall via an connect walk way Collapse
Be wary of petty theft
Stay Date: 02/2017, Tohtoh W wrote this review.
Stayed here for 1 night from 9-10 Feb and I must say that the hotel facilities are really great. The hotel itself is connected to the mall and the staff are proactive and show willingness to accommodate to our requests. However, below I will explain … See more
Stayed here for 1 night from 9-10 Feb and I must say that the hotel facilities are really great. The hotel itself is connected to the mall and the staff are proactive and show willingness to accommodate to our requests. However, below I will explain the lack of 5 stars for this review. We faced some issues with the telephone in the room so my partner had called for help through the house phone.We also requested for ice to be sent to our room. It did not take long for them to come to our room but we did find it weird when the room service and engineering guys both came at the same time. My partner kept his eye on the engineer who was fixing the telephone while the room service guy proceeded to fill our ice bucket with ice, with little supervision because I was falling asleep in the bed. The rest of our stay continued with normalcy until the day of our check out, where we realised my partner's watch had disappeared. We searched high and low for the watch and it was not to be found. Reported this to the front desk and the security team assisted us with the investigation and tracked down the 2 guys who came to our room, since they were the only ones who entered our room in our presence during the stay. We then asked to speak to the room service guy. He is not local (from Nepal) and he spoke very arrogantly telling us he had nothing to do with it. He was not at all helpful and understanding towards our situation. Such incidents may be common in hotels to happen and it is not right to point fingers at anyone. However, I do not find it a coincidence that 2 people from different departments happen to go to a guest's room at the same time and of course we would not be so free as to accuse the hotel staff of petty theft when we were supposedly on a holiday. We all know not to leave our valuables lying around in the room visible for people to be tempted to commit theft, but at the same time, please take care to not let more than 1 staff enter your room at the same time if you are unable to keep your eyes on all of them at the same time. Collapse
INCREDIBLE LOOKING HOTEL
Stay Date: 01/2017, NevilleMavis wrote this review.
We went as a family of 3 to this hotel from 19-23 January this year and it was excellent. The beds are super comfy and we stayed in a suite which was enormous. There was a beautiful marble bathroom that was huge and the toiletries smelt amazing. Stay… See more
We went as a family of 3 to this hotel from 19-23 January this year and it was excellent. The beds are super comfy and we stayed in a suite which was enormous. There was a beautiful marble bathroom that was huge and the toiletries smelt amazing. Staying in a suite you are entitled to 3 pieces of laundry washed per day but there was some confusion about this and we were charged on one of the days. A quick phone call to the Club Lounge and it was sorted out for us. There was a complimentary mini bar in the room that had soft drink but there wasn't any milk or milk powder. We went to the Lobby Bar one afternoon and the prices were ridiculously dear so only stayed for one drink but the staff were very friendly. We had daily access to the Club Lounge and each day there was a diffferent selection of food that was yummy but only beer and wine to choose from and a very small selection. That needs to be looked at as well as not letting out of control kids running around in there. We had our 11 year old daughter with us so I have no issue with kids being in there as long as the parents don't just assume that the staff are there to look after the kids. There was a huge selection of choices at breakfast and I tried a lot of things that I have never had before. There is a huge shopping mall really close by and the Sunway Lagoon Park next door. Absolutely a MUST SEE - you will want more than one day there. The pool was amazing albeit cold and there wasn't many people swimming in it. The gym was well equipped and they supplied you with a towel and a bottle of water when you signed in which was thoughtful. I wouldabsolutely stay here again when I am in Malaysia next as the staff couldn't do enough to help and the hotel is excellent. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2016
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.