Sol Parque San Antonio
(Puerto de la Cruz (Tenerife))
4 4 Star:
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Sol Parque San Antonio is located in a quiet corner of Tenerife and set in tropical gardens with views of Mount Teide, next to the Taoro Park and Casino. The hotel offers 260 bedrooms with individual heating and air conditioning. Other facilities include a buffet style restaurant with show cooking, bar, swimming pool (heated in winter), pool bar and disco bar. A free minibus to the centre of Puerto de la Cruz is available (Mon-Fri).
- Room Service Not 24hr: Yes
- Ground Floor Rooms
- Direct Dial Telephone
- Outdoor Pool Free: Yes
- Name: TENERIFE NORTH-LOS RODEOS
- Distance: 25 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Nearest Airport Name: Tenerife North-Los Rodeos Distance: 25 kilometres
To view our full selection of accommodation in Puerto de la Cruz, view our hotels in Puerto de la Cruz page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 3.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 4.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 5.0 out of 5
- Staff: SuperBreak Staff Rating: 5.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 667 reviews
- Sleep Quality:
Short Break in Tenerife
Stay Date: 03/02/2009, a customer from South Glamorgan who stayed in this hotel rated this hotel.
Overall Hotel Rating: 3 out of 5
- Destination: 4 out of 5
- Sleep: 4 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
- Mount Teide: 5 out of 5
- Botanical Garden: 4 out of 5
- Royal Thai: 5 out of 5
Stay Date: 10/2016, veslav69 wrote this review.
Spacious clean room, comfortable beds. Room cleaning was made every day. Beautiful territory with green garden all around. Quite dissapointed with the hotel. It needs renovation - It's quite nice outside but not so good inside. Old furniture and old-… See more
Spacious clean room, comfortable beds. Room cleaning was made every day. Beautiful territory with green garden all around. Quite dissapointed with the hotel. It needs renovation - It's quite nice outside but not so good inside. Old furniture and old-style decorated rooms were not as it looks like on a photo. Smell in the building we lived in was like from an elderly care home. Food had lack of taste, really not good as we expected. It will sound like - lot of food but nothing to eat... Collapse
4* It is not
Stay Date: 10/2016, Bob D wrote this review.
As others have said the hotel grounds and pool area are really nice be aware a lot of the sunbeds are broken and do not stay upright. We stayed on 2nd floor room 233 which had a terrace overlooking a nice little square of vegetation but it saw no sun… See more
As others have said the hotel grounds and pool area are really nice be aware a lot of the sunbeds are broken and do not stay upright. We stayed on 2nd floor room 233 which had a terrace overlooking a nice little square of vegetation but it saw no sun throughout the day. The room was clean and big with flat screen TV that only had 2 news stations in English plus a Disney Channel. Thankfully the TV is modern enough to take a usb stick so we could at least watch some films we had downloaded and listen to some music. The toilet leaked into the bowl which could be heard in the main room at night if you didn't keep the doors in between closed so not a major problem, the shower worked ok but not much power to it. There was a hairdryer in the bathroom. We booked including breakfast which was just as well as there are no alternatives in close proximity to the hotel. We had an evening meal only on our first night which was ok, eat as much as you like for 40Euros a head. Rest of the week we ate in town. It's a long walk down to the town, we followed the road down which takes in most of the grimier side of Puerto de la Cruz, I think there is an alternative route down through a park but the staff spoke little English so didn't bother asking, looking on google maps the only park showed it as a much longer route down. You'll need a taxi back unless you bring your climbing gear and I'm fairly fit! The taxi is about 4Euros but we just gave them a fiver each time. The staff were generally ok, didn't really deal with them much but it took me about 5 mins to explain to the barman I wanted a glass of rose! Only the pool barmaid spoke any kind of English. The pool attendant seemed to be the only staff member that actually had a smile for the guests. Overall not bad but could be so much better, it's definitely a hotel geared towards the German guests and having no tea/coffee facilities in the rooms is just ridiculous for a supposed 4* hotel Collapse
Horrendous! Avoid at all costs!
Stay Date: 10/2016, sh182 wrote this review.
On arriving it is obvious that the gardens and pool area is well kept. They are beautiful. The only real positive. Unfortunately it went down hill from there. The hotel is classed as 4*... This is a 2*, 3* at best. On check in we were charged €41 f… See more
On arriving it is obvious that the gardens and pool area is well kept. They are beautiful. The only real positive. Unfortunately it went down hill from there. The hotel is classed as 4*... This is a 2*, 3* at best. On check in we were charged €41 for a safe in our room for 2 weeks. You only get €5 back on checkout, and you need to ask reception for this. This should be free like all other hotels we have stayed in. We stayed in B6, which over looks a main road, especially noisy on a night. The room is basic, no tea or coffee facilities. The bathroom is ridiculous, mould on the ceiling and around the bath. One night we got in and the shower was crawling with ants, despite the room being "cleaned". 5 days later the squished ants were still on the shower tiles, so the shower hadn't been cleaned since. No storage facilities in the bathroom. We booked a double bed, and ended up with two singles pushed together.The beds are hard and creaky and on several occasions covered in ants aswell. We have had several technical issues with our room, a broken wall socket and the lock on our door is tempermental to say the least and still hasn't been resolved despite several attempts. We have also fixed the flush on the toilet ourselves... Three times. We were woken at 8am by staff lugging furniture around in other rooms and outside, not fantastic if your wanting a lie in. Oh and to top it off we've also had lizards in the room that we couldn't catch. Next onto the lack of customer service. Apart from the short dark haired woman in the bar the rest of the staff might as well be sacked. Not one of them has a smile on their face, they all look miserable. A few barely said thankyou and on one occasion we were made to carry our own hot food/plates to our table from the pool bar instead of the table service usually on offer. On this occasion, the blonde lady on the pool bar spent her time stroking a stray cat which was on the serving counter. Then proceeded to serve drinks without washing her hands or wiping the counter which I am guessing would go against food hygiene regulations. The breakfast buffet is ok. Plenty of choice. However on reserving the room i emailed Melia hotels and the Manager of Sol Parque San Antonio explaining that i have Coeliac Disease, and therefore cannot eat Gluten. On both occasions i was assured it was fine and that everything was taken care of. On the first morning it took me asking three different members of staff about gluten free options as none of them had any idea. Very minimal gluten free options available. On the night time, the evening dinner buffet is €14.95 each and your expected to pay extra for water/drinks and the prices of drinks are very steep. Everytime we approached reception to try sort something or complain, they were barely helpful, to the point we gave up. I have just spoken to the manager again on checkout who basically shrugged his shoulders and couldn't care. Brilliant service from the manager. If we had the spare ££ we would have checked out early and continued the holiday at another hotel. We will not be visiting Sol Parque San Antonio again and will never recommended it. Collapse
Not a 4* hotel
Stay Date: 10/2016, Fratiloiu G wrote this review.
From outside is looking good , they have a nice pool with bar a small jacuzzi as well , very nice gardens. Inside the hotel need an upgrade immediately because is looking like 2 star hotel . The service at the bar was good . In rest I can say that th… See more
From outside is looking good , they have a nice pool with bar a small jacuzzi as well , very nice gardens. Inside the hotel need an upgrade immediately because is looking like 2 star hotel . The service at the bar was good . In rest I can say that the staff at reception and at the breakfast need some more training in customer service . They don't smile , very bad customer service or probably we have very high customer service in U.K and the standards are so high and we expect to be like here everywhere! There for 4 star hotel their customer service is very poor . In rest I can say that is very nice place to visit , good weather, nice restaurants and very good food in plaza del charco I will recommend to go to eat something nice , you will find there a lot of restaurants. Their rooms are small , old style furniture . Bathroom not so amazing , old style everything inside . I'm not sure if is like this in all the hotel in that area ??? Probably is canarian style , very old hotels with no upgrades . Collapse
Stay Date: 09/2016, xerxes1002016 wrote this review.
We spent a week in the hotel. Our room was very good, clear, spacious. The hotel's yard beautiful, ordered. The employees were darlings, helpful ones.The restaurant supply abundant. We felt very well!
We spent a week in the hotel. Our room was very good, clear, spacious. The hotel's yard beautiful, ordered. The employees were darlings, helpful ones.The restaurant supply abundant. We felt very well! Collapse
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