Shelburne NYC - an Affinia hotel
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The recently renovated Shelburne NYC hotel is set amid the 19th century townhouses of historic Murray Hill, one of the most cosmopolitan Manhattan neighbourhoods. Head to Midtown Manhattan for unrivalled shopping and entertainment venues, visit the iconic Statue of Liberty or sing along to one of the amazing shows on Broadway.
All of the modern and spacious guest rooms exude a simple elegance and come with a whole host of features to ensure you have a great time on your break. All rooms feature luxury bedding, wireless internet access, a private bathroom with eco-friendly bath amenities and a flat-screen HDTV. Room service is also available.
Tuck into a delicious, freshly-cooked burger at the Rare Bar & Grill or head to the rooftop lounge bar for great views of the city and a tasty drink. The hotel also provides complimentary bike hire and an on-site gym facility.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Concierge Desk
- Internet Access
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Direct Dial Telephone
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.3 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.3 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 4599 reviews
- Sleep Quality:
Great Little Break
Stay Date: 03/2017, mossop10 wrote this review.
We stayed at the Shelburne for three nights earlier this month. Its a lovely hotel and in a great location, great views from the rooms, friendly and helpful staff. The wine in the lobby is a lovely added extra everyday at 5pm. I would 100% recomme… See more
We stayed at the Shelburne for three nights earlier this month. Its a lovely hotel and in a great location, great views from the rooms, friendly and helpful staff. The wine in the lobby is a lovely added extra everyday at 5pm. I would 100% recommend this hotel and will deffinately be back. Collapse
Good room size
Stay Date: 03/2017, Lisa J wrote this review.
I wanted to really enjoy this hotel as my colleague who is travel agent recommended it. However the front of house staff are rude and uninterested in general. We encountered one friendly person when we checked in which was great and that was it. The … See more
I wanted to really enjoy this hotel as my colleague who is travel agent recommended it. However the front of house staff are rude and uninterested in general. We encountered one friendly person when we checked in which was great and that was it. The house keeping staff are much nicer, perhaps they should swap! There are a lot of people arguing about the $25 "resort fee" which makes for a really unpleasant atmosphere at reception. Just add it to the nightly room rate and tell everyone they're getting free Wifi. You are not a resort with a small gym and a few choices of snacks. The social sips hour is really busy and a big disappointment as it serves two types of wine which is fine, but both are from South Africa? Why not promote your own produce with some lovely local wine or even from California?The concierge is not a full time service ? No concierge all weekend! The rooms are a good size and the kitchenette is a bonus when you have kids. It's clean and comfortable.We turned the heating off at night at it was quiet warm in the rooms. We also left the window open a little in the day as it had an unpleasant smell if left closed all day. We asked for one of the rooms with a table and chairs as we would eat in most nights as we have children. We didn't get it but they sent up 4 chairs and a table. We had a one bedroom deluxe and the bathroom is an ensuite which was fine for us but might not be everyone. I'll look at the AKA apartments next time. The poor service stops it from being really good. Collapse
A few flaws
Stay Date: 03/2017, Natalie J wrote this review.
The hotel itself is fab, great location, great rooftop, free wine hour! But... On arrival we were told it was a £50 a day deposit so we had to pay £350 there and then and we would get it back straight after we checked out, pending the room was all i… See more
The hotel itself is fab, great location, great rooftop, free wine hour! But... On arrival we were told it was a £50 a day deposit so we had to pay £350 there and then and we would get it back straight after we checked out, pending the room was all in order. We were unaware of this, British Airways whom we booked with didn't stipulate this either so we were a little bewildered but made the payment anyway. Only one of us had the money available as we cleared are banks and took it for spending money, had we have known we could have arranged something. Upon checking out my friend checked her account as she was assured her money would go straight back in, however a week later and the money is still pending and she has no other money available to spend until pay day. We also have been unable to email the hotel.... there isn't a direct one on their website so we are in limbo hoping the money is going to go back in at the moment, if there is a manager reading this please get in contact. This really let the hotel down in our opinion as everything else was pretty spot on! The staff were all almost too friendly and polite, the doormen were always cheerful upon greeting us and helpful flagging us cabs and giving us directions and recommendations to places. Even the cleaners and porters were very friendly! No faults there. There was one time we called down to reception though for 2x extra glasses as we were only given 2 for a room of 4 and the man who answered was very blunt and rude and replied with "Be up in 20 minutes" before abruptly putting the phone down. The hotel is very expensive for food and drink, we were gasping for a drink when we arrived but decided to go out in search of a grocery store after seeing it was $10 for a small bottle of water. Despite this, the rooms were spacious, clean and we had an awesome view of the Empire State Building from our 11th floor window. We took our glass of free wine up to the rooftop one evening and had the most amazing views of the Chrysler and Empire State Building. I do think they could have cleaned it up a little up there- I no the bar is out of season but they could clean it and put out seats/lights on for guests to enjoy. All in all a great stay- would stay again, but just be warned of the deposits they take upon arrival. Collapse
Great Location- could be better
Stay Date: 03/2017, JRJ1892 wrote this review.
This hotel has great potential, if a little more customer focused. Was not expecting the $50 per night per stay charge for 'incidentals' and refused check in unless we gave a card- ridiculous! (By the way still not had money back into my account sinc… See more
This hotel has great potential, if a little more customer focused. Was not expecting the $50 per night per stay charge for 'incidentals' and refused check in unless we gave a card- ridiculous! (By the way still not had money back into my account since check out-even though told there would be no charges on check out- very frustrating). Everything seemed like too much trouble for some staff especially reception. Many times did we have to call down to reception to ask for more glasses/cups as were only given 2 for a party of 4. They hung up without us even finishing the sentence and when the cups were eventually brought to us they were just shoved upon us without a word. No polite smile- nothing. Though some staff were really lovely and accommodating, especially the doormen and another gentleman who I believe may have been a manager, who told us very enthusiastically to go to the rooftop as it's a must see! (We did and although the views were stunning, we were a little disappointed that there was no seating available as it all seemed packed up for winter- I would suggest some cosy outdoor seating and lights- maybe even a heat lamp for winter guests to make this extra special and enjoy the great view of The Empire State and Chrysler Building) Rooms were okay- clean and beds comfortable and quite big considering it's NYC. Could do with a little modernisation but okay nonetheless. Free working wifi too in each room and lobby which is a bonus. Like I said hotel has great potential and is in a great location- very central but feel we left a little disappointed as it could have been a lot, lot better. Collapse
Great hotel close to area attractions but not too close
Stay Date: 02/2017, kimaiken12 wrote this review.
I originally thought I wanted to stay in Times Square. I am so glad I didn't. I enjoy a good night sleep. The Shelburne was recommended to me by a coworker. She talked me out of staying in TS. Thankfully I listened. I was very pleased with the size… See more
I originally thought I wanted to stay in Times Square. I am so glad I didn't. I enjoy a good night sleep. The Shelburne was recommended to me by a coworker. She talked me out of staying in TS. Thankfully I listened. I was very pleased with the size of my room. The small kitchenette was perfect and we used while we were there. The hotel is close to some good restaurants. hotel room was exceptional clean. I love having a view of the Empire State Building from my room. I would highly recommend the hotel. Collapse
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