Shangrila Al Waha
(Muscat (Oman)) 5 5 Star:
Per Person Per Night
Search for room availability
The Shangrila Al Waha is Oman's premier family hotel, and is the largest of the three hotels at Shangri-La's Barr Al Jissah Resort and Spa.
The Shangrila Al Waha features various rooms and suites ideal for your perfect getaway. Each room has views of the lush gardens and pool, the balcony or patio and are furnished with a table and two chairs. The bathroom features a separate bath and shower cubicle, as well as a selection of Shangri-La toiletries. Media and entertainment facilities come complimentary with every room, along with wired Internet and Wi-Fi access, In-house movie channels and Satellite / cable television.
The name Al Waha means "The Oasis" and has been designed in such a way so that the Shangrila Al Waha several swimming pools form an oasis incorporating many swaying palm trees. The architecture of Shangrila Al Waha is traditional Dhofari, from the southern region of Oman. Nestled at the foot of a mountain range, vehicular access has been made possible by a man-made tunnel.
To view our full selection of accommodation in Muscat, view our hotels in Muscat page.
TripAdvisor Traveller Rating
- Overall: based on 1199 reviews
- Sleep Quality:
No need to go out
Stay Date: 12/2017, Didier G wrote this review.
What a pleasant hotel, I rarely go to a new city and decide not to go out of the hotel but this time the hotel was so pleasant that we decided not to go out! The SPA is superb and they have an amazing massage! Rooms are clean! Service is perfect and … See more
What a pleasant hotel, I rarely go to a new city and decide not to go out of the hotel but this time the hotel was so pleasant that we decided not to go out! The SPA is superb and they have an amazing massage! Rooms are clean! Service is perfect and the food is also excellent! Collapse
Stay Date: 12/2017, stephiepepsi wrote this review.
This is a family resort. It's lovely by the sea. No time to get bored especially if you like relaxing by the beach or pool. They had mini golf and games for entertainment. Pleasant walks and great spa treatment Breakfast was good and all the restau… See more
This is a family resort. It's lovely by the sea. No time to get bored especially if you like relaxing by the beach or pool. They had mini golf and games for entertainment. Pleasant walks and great spa treatment Breakfast was good and all the restaurants were good. Everything was reasonably priced too Collapse
First time I see such ignorance from 4 star hotel
Stay Date: 12/2017, YuccaRusia wrote this review.
After good experience in Shangri La in Dubai we wanted to make a booking of 14 days in this hotel in Oman but we had some questions about accommodation with little children. I tried several times to get in contact with administration of this hotel by… See more
After good experience in Shangri La in Dubai we wanted to make a booking of 14 days in this hotel in Oman but we had some questions about accommodation with little children. I tried several times to get in contact with administration of this hotel by their email but always no answer. Cannot say this hotel is family friendly. Surprisingly bad administration. Collapse
Great hotel but needs improvements
Stay Date: 12/2017, Dustymiller44 wrote this review.
We spent 3 weeks at the Al Waha and generally had a great time. It is a family hotel but during our stay there was only 1 night where there was a problem with teenagers that were extremely noisy until after midnight. The problem were visitors from t… See more
We spent 3 weeks at the Al Waha and generally had a great time. It is a family hotel but during our stay there was only 1 night where there was a problem with teenagers that were extremely noisy until after midnight. The problem were visitors from the region who had come for the 5 day holiday. Many were generally rude to staff, especially one party by the pool who shouted at the staff, smoked around the children’s pool and caused problems. We found all the staff extremely helpful, after 3 days most staff knew our names, room number and preferences, which is the sign of well trained employees. The restaurants were generally good if pricey for UK visitors due to the weak pound. The Sheharezade restaurant at Al husn was exceptional. My wife is allergic to coriander and the chef prepared a fish specially for her. As we had booked a second visit 3 days later the chef marinated a chicken specialty for my wife so she could have the tagine without the coriander. Not many hotel restaurants will do this for you. We ate in all except 1 of the restaurants during our stay and only one occasion caused me to complain. This was the Italian restaurant where the risotto was not up to scratch and the Limoncello liqueur was substituted with a Limoncino. When I pointed this out the lady who seemed to be Italian said “it is limoncello but our system calls it Limoncino”. This was not the case as the bottle was displayed by the table. A minor gripe but I hate to be taken for a fool. Water and fruit served round the pool are nice touches and there is a free daily shuttle to a mall in Muscat and to Moutra Souk There are a few minus points that need addressing. The rooms really need to be refreshed. The decor is dated. Bring your own shower gel and shampoo. The stuff in the bathrooms is not a branded product as one would expect of a hotel of Shanghai La’s Standing but an own label product made in China with an unpleasant chemical smell. As a family hotel one would expect baby changing facilities and changing rooms by the pool. There were lots of day visitors as it was a local 5 day holiday and their maids ended up washing babies an toddlers in the sinks in the ladies toilets which is really not acceptable. On arrival we were told that due our early departure we would get a packed breakfast so we could eat it after departure. When I mentioned this at the check out I was told the breakfast needed to be ordered from room service the day before. Nobody mentioned this during our stay and it took the intervention of the duty manager to get us something, after reception told us it would take 30 minutes to get the breakfast ready. Unless you want to stay in your room with the curtains closed permanently insist when booking to get a room on any floor other than the ground floor, where there is no privacy with people walking past all the time. Overall it is a great place to stay with small children but if you want a really relaxing and quiet stay go for Al husn! Collapse
Amazing hotel with untrained staff
Stay Date: 12/2017, Abdoush wrote this review.
Our stay started nicely, 1st day was so much fun for myself, my family and my other 3 friends family’s, breakfast was great, the pool was fun and all went amazingly good. In our 2nd day, we had breakfast and head to the pool, where we were unwelcomed… See more
Our stay started nicely, 1st day was so much fun for myself, my family and my other 3 friends family’s, breakfast was great, the pool was fun and all went amazingly good. In our 2nd day, we had breakfast and head to the pool, where we were unwelcomed by Jun who works at the bar area, he was extremely rood to us for no reason, we just arrived and he kept repeating that we need to move away “which we couldn’t understand the reason” then he start shouting at us in front of the kids and other guests, I was controlling my temper and asked to meet the manager, he shouted even more “I am the Manager” and threating us to call the security, with zero understanding of what we did wrong, all that we wanted is to seat at the pool bar area. In any case, he was not supposed to shout at us “customers” for ANY reason. Some people gathered around from the way he was shouting at us, they could hear it from far away! (Yes he was that load) We called for the manager and a nice guy came called Micheal and followed by the F&B personnel who both apologies for his unexplained behavior and promised us to deal with internally. Still, what happened has happened, we were screamed at (in front of our kids) and humiliated and insulted in front of the other guests for an unknown reason, he simply ruined our nice long-planned family vacation and I’m sure that I will never visit Shangri la again without remembering this incident. One more note: Checkout process took more than an hr to finish with, there was no queue for only check out. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.