Shangri La Al Husn
(Muscat (Oman)) 5 5 Star:
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The Shangri La Al Husn hotel boasts 180 rooms and suites offering Shangri-La's highest level of service, amenities and privileges to the most astute of travellers. These are amongst the largest and most lavish in Oman, with an inviting décor inspired by the royal Arabian palaces and accented by authentic Omani artworks. Guests can enjoy access to the private 100-metre beach, as well as enjoy a complimentary mini-bar, daily complimentary afternoon tea and pre-dinner cocktails and canapés service.
The stunning accommodation at the Shangri La Al Husn is contemporary in style with Arabian-inspired luxury throughout. Rooms start at Deluxe and feature tranquil views of courtyard and pool area and a balcony or patio, furnished with a table and two chairs, measuring 8sq meters. Marble-clad bathroom with separate bath and shower cubicle and Shangri-La toiletries. Media and entertainment amenities are complimentary in each room and feature in-room wired Internet and Wi-Fi access, DVD player (available upon request), in-house movie channels and Satellite / cable television. Refreshments are also included, with coffee/tea making facilities and mini-bar available.
Whilst the are no onsite facilities at the Shangri La Al Husn, children can enjoy facilities such as the Lazy River, children's pool, play room and water aquatic play area in the Al Bandar and Al Waha hotels. Children below 16 are not permitted to use the private beach or Al Husn pool.
To view our full selection of accommodation in Muscat, view our hotels in Muscat page.
TripAdvisor Traveller Rating
- Overall: based on 1830 reviews
- Sleep Quality:
Stay Date: 12/2017, OilandGas_13 wrote this review.
The positives from our say, transfer to & from the airport, using the hotel transport was efficient and hassle free, on time and with both drivers being helpful and friendly. Our deluxe ocean view room was spacious and comfortable, the room had a bal… See more
The positives from our say, transfer to & from the airport, using the hotel transport was efficient and hassle free, on time and with both drivers being helpful and friendly. Our deluxe ocean view room was spacious and comfortable, the room had a balcony overlooking the main resort beach and was ideal to catch the sun and avoid the prevailing wind during our stay. Additionally, our request for a “late” check-out at 2pm instead of 12 noon was “approved” The not so good experiences A request to change the very soft pillows, following our first night stay, took several phone calls and more than 24 hours to correct. Our one experience of room service, when ordering a bottle of wine from the room service menu again took multiple calls, the second call after waiting more than 45 minutes, resulted in us being informed the wine we had ordered had been removed from the list, as a consequence of supplies issues, no one phoned to inform us of this. Finally after more than an hour, our second choice of wine arrived. Our stay was for 3 nights, Friday to Monday, as we were told the resort was almost full, we decided to book a table at the “fine dining” Sultanah restaurant on the Saturday. For the main my wife requested the “Canadian Lobster” we were told that the chef was not happy with the quality, so this was off the menu and the recommendation was to have the local Omani Lobster. Strangely there was no difference in price, despite one being local and the other being imported. Despite this change, the food at best was average, my choice of “wagyu rib eye” was disappointing, so high prices for average food and average service, and certainly not fine dining. This appears to be the theme throughout the resort, being that there are certain complimentary “perks” for being an Al-Husn guest, however overall I feel value for money is not achieved. Overall our stay was pleasant and mostly relaxing, but over priced for the service provided and this experience did not match our previous, stays in Shangri-la hotels or our expectations of this particular resort Collapse
A wonderful resort hotel
Stay Date: 12/2017, jonh77 wrote this review.
We spent a wonderful 6 nights at the Al Husn. It is architecturally a beautiful hotel and the rooms are comfortable and well appointed as you might expect for a 5 star hotel. There is a beach area which is separate from the swimming pool terrace an… See more
We spent a wonderful 6 nights at the Al Husn. It is architecturally a beautiful hotel and the rooms are comfortable and well appointed as you might expect for a 5 star hotel. There is a beach area which is separate from the swimming pool terrace and provides a welcome change of scenery. Guests are provided with a cool box filled with soft drinks in both areas. The hotel is adults only which greatly appealed to us. Al Husn guests are also allowed to use the facilities of the neighbouring sister hotels. The staff were fantastic throughout all areas of the hotel. Always pleasant, communicative and helpful, and immediately acted on any request we made. Phone calls were always answered within 2 rings. Probably the best team of hotel staff that we have encountered and the major reason our vacation was so enjoyable. We enjoyed the complimentary evening happy hour and afternoon tea. Breakfast provided a wide range of options and the food quality was very good. Many commentators have criticised the quality of the restaurants and we too considered them to be average. However we dined at 2 renowned Muscat restaurants and they were average as well so we conclude that Oman in general is not renowned for its food quality. There is a great deal of attention to food hygiene and cleanliness which was reassuring. The hotel provides a complimentary bus service to the Souk and the Avenue Plaza. It would be nice if there was an additional evening service to the Plaza as it is rather dull during the morning. It would be also helpful if there was a morning run to the Mosque assuming there is sufficient demand from guests. To summarise we had a wonderful time and the Al Husn throughly exceeded our expectations. Collapse
Stay Date: 12/2017, Claire E wrote this review.
We had a lovely week at the Shanghri-La. Wonderful welcome: apple and date drink, cool towels, shown to a lovely room, hugely impressed with the mini bar and assortment of free drinks and snacks - including beer. Bathrobes, slippers and beach shoes … See more
We had a lovely week at the Shanghri-La. Wonderful welcome: apple and date drink, cool towels, shown to a lovely room, hugely impressed with the mini bar and assortment of free drinks and snacks - including beer. Bathrobes, slippers and beach shoes and bag all available as well as iron/ironing board. Had a very good ‘Irish’ meal the first night at the Sultanah. They have a country themed five course set meal each night, but you can also eat off a very good a la carte menu. Both the pool and the beach were excellent, we thought the loungers the most comfortable we have ever used. Loved the cool box with soft drinks, water and cooling Evian spray, you are also offered fruit and sorbets as well as cool towels during the day. We thoroughly enjoyed the tea offered each day as well, very nice savoury snacks, scones with jam and cream, little cakes and your choice of tea/coffee. The drinks from 6-7pm in the courtyard were another lovely touch, red or white wine or Prosecco with little Canapés. We thought the meal at Shahrazad was good but the portions were huge, in fact other diners were asking for doggy bags. Capri Court was our least favourite meal, quite basic Italian food. As already said Sultanah was lovely, and our favourite was Bait al Bahr, really excellent seafood, and lovely seaweed bread! The service throughout was excellent, the room was cleaned each afternoon and the mini bar restocked and the flowers in the room were changed twice during our stay. Loved the extra touch of the quote each evening put on the bed from James Hilton’s book Lost Horizon. A copy of the book is also in the room. The weather was perfect too 25 to 26 degrees. Alcohol is expensive in Oman, but that is the only real additional cost. Looked like a great resort for families too, we enjoyed the lazy river, the pools and playing boules. The resort is a good taxi ride away from Muscat which you need to factor in if you want to go sight seeing- but perfect if you want a truly relaxing break. Highly recommended! Collapse
Stay Date: 12/2017, pepsimax1983 wrote this review.
I’m currently sat on the private beach here and trying not to think about the fact that we will be leaving in a few hours!! Wish we had booked for longer. We have spent 5 nights here and everythinf about the hotel is flawless-in struggling to find an… See more
I’m currently sat on the private beach here and trying not to think about the fact that we will be leaving in a few hours!! Wish we had booked for longer. We have spent 5 nights here and everythinf about the hotel is flawless-in struggling to find any negatives at all. The attention to detail is amazing and there is nothing that they have not thought of. -all staff members are extremely hard working, polite and helpful. Nothing is ever too much trouble for them. They are a credit to the hotel and this place would not be what it is without them. -the breakfasts are absolutely excellent! - love the spacious infinity pool and the courtyard. -the private beach is heaven! - the complimentary coolboxes containing bottles of water and juice that they give to you on beach and pool area are an excellent idea. - the complimentary mini bar, complimentary afternoon tea and evening drinks are probably all factored into the price-but they are very nice touches and we thoroughly enjoyed them. -as others have said food is expensive-but food is generally expensive in Oman (we went to some restaurants in Old Muscat with friends). However, you can find cheaper options-we had room service (as we arrived at 1.30) and we also had meals at Capri court and tapas-all excellent quality. At the international restaurant we ordered a selection of Arabic mezzes etc and this did not cost a lot-it was delicious and filled us up. -the jacuzzi/vitality pool areas in the health club/spa are absolute heaven-you don’t need to have booked a treatment to use them. -I had an amazing massage at the spa, so thoroughly recommend that. I highly recommend this hotel. Finally, we saw the general manager out and about chatting to guests - this is a really nice touch and I’ve not experienced it in any other hotels (even in 5*). He arranged for us to be able to use another room until our departure this evening and we are very appreciative for this. I can’t wait to come back again! Collapse
Best hotel & resort i`ve stayed in
Stay Date: 06/2017, Audia J wrote this review.
i absolutely adore this resort and specially Al Husn. My first trip to Oman back in 2015 was to this place, and i`ve fall in love immediately. The location is just perfect and the resort has 3 hotels that can accommodate all the needs - either you ar… See more
i absolutely adore this resort and specially Al Husn. My first trip to Oman back in 2015 was to this place, and i`ve fall in love immediately. The location is just perfect and the resort has 3 hotels that can accommodate all the needs - either you are going with family, kids, or just for business or couples. The services are outstanding, food is great, surroundings amazing, landscapes and views are breathtaking, infiniti pool and jacuzzi with a view over the ocean. Rooms are extremely clean and comfortable, stuff is at the high standards - always a pleasure to return here. Collapse
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