The Roosevelt Hotel
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For a classic New York City hotel experience, none of the other Hotels in New York City comes close to The Roosevelt Hotel. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location at Madison Avenue and 45th Street in midtown Manhattan. We are the pinnacle of classic New York City Hotels.
Spectacular interiors and grand architectural features beautifully restored to their original brilliance never fail to produce a memorable "wow" reaction. And the finest contemporary amenities in 1,015 well-appointed New York City hotel accommodations that include 33 luxurious suites always create a relaxing ambience in the city that never sleeps. Of all the hotels New York City has, The Roosevelt is the perfect combination of classical and modern all in one.
The 1,015 classic rooms at The Roosevelt Hotel, including the 33 suites, combine the classic styling of yesteryear with all of the modern conveniences of today. Each guestroom features a HD flat-screen TV with cable channels, iPod/mp3-equipped clock radio, premium bedding, wireless Internet access, dual telephone lines with voicemail, dataport capabilities, individual climate control, luxury personal care amenities, hair dryers, and irons and ironing boards to assure that you have all the comforts of home. The Roosevelt Hotel is also proud to be a smoke free facility.
To paraphrase hotel namesake President Theodore Roosevelt himself, The Roosevelt Hotel speaks softly and carries a big New York City guest experience.
Hotel Facilities & Services
- Total Rooms Number: 1015
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Name: Grand Central 42 St
- Distance: 500 metres
- Name: GRAND CENTRAL
- Distance: 500 metres
- Name: NEWARK
- Distance: 14.5 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Tube/Metro Name: Grand Central 42 St Distance: 500 metres
- Nearest Rail Name: Grand Central Distance: 500 metres
- Nearest Airport Name: Newark Distance: 14.5 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 8573 reviews
- Sleep Quality:
Not as good as it was 10 years ago.
Stay Date: 06/2017, zulu26 wrote this review.
Stayed here 10 years ago and said then that if we return we would stay here again, wish we hadn't. I booked here as a surprise for my wife's birthday and was very disappointed with the decline in standards. Yes the location and lobby are great but it… See more
Stayed here 10 years ago and said then that if we return we would stay here again, wish we hadn't. I booked here as a surprise for my wife's birthday and was very disappointed with the decline in standards. Yes the location and lobby are great but it goes down hill after that. The reception gave us no information other than our room number and that we had to pay $27 a night for wifi and use of the gym...a disgraceful rip off !! The rooms have not by the look of them been updated at all since our last visit, peeling wallpaper, battered furniture, hot water that you had to run for 15-20 mins to actually get some and no tea/coffee/water in the room. Talking of coffee on our last visit residents got complimentary drinks in the lounge but when I inquired this time I was firmly told by reception that as I had booked through Expedia I wasn't entitled to any !! There was no information on the hotel and surrounding area(as there use to be) it didn't work on the tv so you had to use the wifi in the room....at $27 a night !!! Beware of some of the bellboys, they tried demanding tips for the most menial of tasks of just picking your case up and putting it on a trolley. I really feel this hotel has gone downhill in that it just sees it's residents as an inconvenience and walking banks that it will fleece at any opportunity and we will look for another hotel when we return to NY. Collapse
Great location, beautiful entry, dated rooms
Stay Date: 06/2017, Alina-VinnieTravel wrote this review.
My son and I stayed here for one night. The location is great, the lobby is beautiful, just as in the photos. Check in is 3 pm, the line was long around 2 pm and there were 2 people st the desk. The gentleman checking us in was very nice and explaine… See more
My son and I stayed here for one night. The location is great, the lobby is beautiful, just as in the photos. Check in is 3 pm, the line was long around 2 pm and there were 2 people st the desk. The gentleman checking us in was very nice and explained we'd have to come back but they kept our luggage for us. When we came back around 6 pm, the wait was very long, both for our bags and our check in, again 2 people doing check in. The other employee was tied up with an angry customer. Our room was upgraded which we appreciated, but very dated, especially the bathroom. It was hard to find as the room numbers were off and and an employee "Carla?" Helped us locate it. It was loud all night due to construction nearby. The elevators were painfully slow(10 mins!). Checkout was fine and we left our bags again when going to explore. We were unimpressed by the man handling our baggage. When we came bank to yet another line, he had a wad of cash out and told the lady in front of us that "tips are how I get paid". He kept flashing his cash making it clear that he expected tips. His poor attitude gained him a tiny tip and really, I should have given none. Other patrons were talking about it too. Not a great last impression. Lots of waiting with limited staff, and elevator issues, plan accordingly. Collapse
Not going to stay at The Roosevelt again
Stay Date: 06/2017, michellesC6814PQ wrote this review.
Not satisfied with this hotel. Comforter was dirty. Toilet seat had someone else's hair on it. Room smelled like mildew. No room service. Cold water in the shower. Don't stay here - even if you're looking to save a few dollars. It's not what I expect… See more
Not satisfied with this hotel. Comforter was dirty. Toilet seat had someone else's hair on it. Room smelled like mildew. No room service. Cold water in the shower. Don't stay here - even if you're looking to save a few dollars. It's not what I expected or what was depicted on Orbitz and the website. Collapse
Stay Date: 06/2017, C2922GTjessicah wrote this review.
dirty, dirty, dirty. The room I booked wasnt available when I checked in, and I'm not sure where they stuck me, but there was no water in my room, no room service available, and no shampoo/conditioner. Won't ever stay here again. Had to call guest… See more
dirty, dirty, dirty. The room I booked wasnt available when I checked in, and I'm not sure where they stuck me, but there was no water in my room, no room service available, and no shampoo/conditioner. Won't ever stay here again. Had to call guest services twice to get shampoo brought up. Collapse
Not a good experience
Stay Date: 05/2017, carmel255060 wrote this review.
I wish I had of read more of the reviews for this place, if I had I would not have booked it. It has a beautiful facade, which is deceptive. The Lobby is lovely with the chandeliers. And it is in a good location. But that is where the delights en… See more
I wish I had of read more of the reviews for this place, if I had I would not have booked it. It has a beautiful facade, which is deceptive. The Lobby is lovely with the chandeliers. And it is in a good location. But that is where the delights end. Our room was smelly and the toilet didn't work. We informed Reception and they did send someone up, but it still didn't work properly for the rest of our stay. Very inconvenient. There was 1 small window with a unimpressive view of a neighboring building. (we had requested street views) The bed was comfortable. As it was my husbands birthday, I had arranged to surprise him with maybe an upgrade, but this was not happening. I had a screen shot on my phone of the reply email sent from their Reservation Assistant saying that a note had been made per my request, subject to availability of course, which we understand. What our grief with this is that the woman at the Reception desk when we asked about this was EXTREMELY rude to us and totally refused to look at the screen shot of the email. We were also told that there was only 1 hotel in NYC with city views and that The Roosevelt was not one of them!!!!!! Don't quite understand that. My husband persevered with this staff member eventually making her look at the screen shot email and all she said was that she knew of the Assistant Reservation man. That was it. She continued to be rude and to inform us that no note had been made per our request. Very disappointing. Overall, the majority of the staff that we encountered were cold and rude. Except for the doormen, they were ok. While we were there I penned another email off to the Assistant Reservation person and never received a reply and still have not. I don't really expect to. I feel that this hotel doesn't really give a hoot about the clients, as there is a shortage of beds in NYC. They just don't care. It is an old hotel, that is in desperate need of up dating, and not just making the lobby attractive. As, when we first walked in we thought wow, so beautiful, but then opened the door to our room and were immediately let down. My husband and I now know if it says "charming old hotel" then beware!!! This was our second trip to NYC, so we are not naive first timers. Last time we stayed at Tribeca and it was everything we hoped for. After this we spent one night in the Grand Hyatt which was such a contrast as it is a lovely decent hotel I would never stay at The Roosevelt again nor would I recommend it to anyone. I have also informed my travel agent (a large chain) and they will not recommend it either. Collapse
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