The Roosevelt Hotel
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For a classic New York City hotel experience, none of the other Hotels in New York City comes close to The Roosevelt Hotel. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location at Madison Avenue and 45th Street in midtown Manhattan. We are the pinnacle of classic New York City Hotels.
Spectacular interiors and grand architectural features beautifully restored to their original brilliance never fail to produce a memorable "wow" reaction. And the finest contemporary amenities in 1,015 well-appointed New York City hotel accommodations that include 33 luxurious suites always create a relaxing ambience in the city that never sleeps. Of all the hotels New York City has, The Roosevelt is the perfect combination of classical and modern all in one.
The 1,015 classic rooms at The Roosevelt Hotel, including the 33 suites, combine the classic styling of yesteryear with all of the modern conveniences of today. Each guestroom features a HD flat-screen TV with cable channels, iPod/mp3-equipped clock radio, premium bedding, wireless Internet access, dual telephone lines with voicemail, dataport capabilities, individual climate control, luxury personal care amenities, hair dryers, and irons and ironing boards to assure that you have all the comforts of home. The Roosevelt Hotel is also proud to be a smoke free facility.
To paraphrase hotel namesake President Theodore Roosevelt himself, The Roosevelt Hotel speaks softly and carries a big New York City guest experience.
Hotel Facilities & Services
- Total Rooms Number: 1015
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Name: Grand Central 42 St
- Distance: 500 metres
- Name: GRAND CENTRAL
- Distance: 500 metres
- Name: NEWARK
- Distance: 14.5 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Tube/Metro Name: Grand Central 42 St Distance: 500 metres
- Nearest Rail Name: Grand Central Distance: 500 metres
- Nearest Airport Name: Newark Distance: 14.5 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 8670 reviews
- Sleep Quality:
Absolutely Avoid, despite the good location.
Stay Date: 07/2017, Chaletpompom wrote this review.
Arrived at midnight...no one to help with lots of luggage and a tired young family. Our 2 superior rooms that we had booked were not available, so we were "upgraded" , which was actually a down grade as instead of 4 beds in two rooms we had 3 in two … See more
Arrived at midnight...no one to help with lots of luggage and a tired young family. Our 2 superior rooms that we had booked were not available, so we were "upgraded" , which was actually a down grade as instead of 4 beds in two rooms we had 3 in two rooms... for a family of 5. The hotel is smelly and old, with tired bedrooms and bathrooms, and aircon that rattles loudly all night. Due to the slow and shortage of lifts, we, like many people, used the tight stairways to get to the lobby....all 10 floors. The reception staff are not only pretty useless, but shockingly rude. They make you feel like you are just a commodity and dont really care about your stay. So despite the good location in midtown, this is a hotel i will never return to. If i could give it 0 stars...I would! Collapse
Stay Date: 07/2017, andrew m wrote this review.
The worst hotel I've ever stayed at!!! Tiny outdated rooms that were a disgrace. Staff ( waiters in the bar) were rude, discourteous and an embarrassment to the profession. The porters at the lobby were lazy, untidy and unhelpful. British airways hig… See more
The worst hotel I've ever stayed at!!! Tiny outdated rooms that were a disgrace. Staff ( waiters in the bar) were rude, discourteous and an embarrassment to the profession. The porters at the lobby were lazy, untidy and unhelpful. British airways highly recommended the hotel for my very special holiday as part of a very special occasion in New York which could have quite easily been a disaster! Do not believe everything you're told by a sales team! They will tell you anything to make a sale even at the expense of the customer!!! I will discuss this along with the staff member with customer services. By all means necessary do not go to the Roosevelt. Even the manager I spoke with accepted that she never argues when a guest complains about a room. She just upgrades! Their website, again confirmed by management, uses show rooms for the shots. It's disgraceful. Choose carefully and read reviews. You're spending an awful lot of money. Collapse
Great Location, Minimal Service
Stay Date: 07/2017, sanjoyr167 wrote this review.
If you have a dust allergy then this is not the hotel for you! Heavily carpeted, they rarely hoover your room during your stay. You need to be patient to access the lifts which are always busy and crowded. Sort of rush hour on lexington! Rooms are sp… See more
If you have a dust allergy then this is not the hotel for you! Heavily carpeted, they rarely hoover your room during your stay. You need to be patient to access the lifts which are always busy and crowded. Sort of rush hour on lexington! Rooms are spacious and good value for money. The bathrooms are old world and have minimal functional value. I wasn't able to get my shower stop to be fixed over the 4 days i stayed there. Collapse
Poor facility but good people
Stay Date: 07/2017, LRICHERuk wrote this review.
The experience could have been made better had the following items been better: * Ventilation system (air conditioning unit) very noisy; * Entrance door (Room 1259): Sound insulation with corridor was poor. Occupants staying in the room located direc… See more
The experience could have been made better had the following items been better: * Ventilation system (air conditioning unit) very noisy; * Entrance door (Room 1259): Sound insulation with corridor was poor. Occupants staying in the room located direcly opposite room 1259 (across the corridor) could be heard when they were speaking. Sound levels were enough to be heard above the air conditioning noise level; * Bathroom: Glass shelf chipped and could lead to injury; * Elevator waiting time extremely poor (long waiting times during peak times or during non-peak times For a hotel of this standing, such services are expected to be much better, irrespective of the room rate. The only noticeably positive point is your People/employees, who genuinely seem to wish to see that the hotel guests have/spend a good time. Overall impression: * Facility = below par/standard * People/staff = very good Collapse
Poor all around
Stay Date: 07/2017, Josh N wrote this review.
This hotel was built in 1924 and the decor looks like it went out of style in 1925. The room was clean(ish) but really small even for NYC, and had a slight smell to it.. I had a minor issue with my room and tried to call down to the front desk, but n… See more
This hotel was built in 1924 and the decor looks like it went out of style in 1925. The room was clean(ish) but really small even for NYC, and had a slight smell to it.. I had a minor issue with my room and tried to call down to the front desk, but no one answered for over 5 minutes so I had to go down to the lobby and settle the issue in person. There is a large elevator bank, but for some reason it took forever for elevators to come. When they did, they stopped at almost every floor. I booked this room using the Hotels Tonight app and am fairly certain it was the first time I have ever been charged a Resort Fee. Every other time I do not remember ever having to pay an additional fee to the hotel on top of what I paid through the app. I have stayed at plenty of hotels with Resort Fees, but it is usually easier to see what that charge will be when booking. It was not apparent on the app. When I asked the lady at the front desk what I get for the $30 resort fee she said "it s just what we charge guests on top of the nightly rate". Apparently there is a gym and free wifi, so they must mean that. Although plenty of hotels have free wifi and do not charge a resort fee. In summary, there are plenty of hotels in midtown that are much nicer than the Roosevelt. If you take into account the Resort Fee, they are similar in price. Some are a little lower and some a little higher. Collapse
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