The Roosevelt Hotel
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For a classic New York City hotel experience, none of the other Hotels in New York City comes close to The Roosevelt Hotel. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location at Madison Avenue and 45th Street in midtown Manhattan. We are the pinnacle of classic New York City Hotels.
Spectacular interiors and grand architectural features beautifully restored to their original brilliance never fail to produce a memorable "wow" reaction. And the finest contemporary amenities in 1,015 well-appointed New York City hotel accommodations that include 33 luxurious suites always create a relaxing ambience in the city that never sleeps. Of all the hotels New York City has, The Roosevelt is the perfect combination of classical and modern all in one.
The 1,015 classic rooms at The Roosevelt Hotel, including the 33 suites, combine the classic styling of yesteryear with all of the modern conveniences of today. Each guestroom features a HD flat-screen TV with cable channels, iPod/mp3-equipped clock radio, premium bedding, wireless Internet access, dual telephone lines with voicemail, dataport capabilities, individual climate control, luxury personal care amenities, hair dryers, and irons and ironing boards to assure that you have all the comforts of home. The Roosevelt Hotel is also proud to be a smoke free facility.
To paraphrase hotel namesake President Theodore Roosevelt himself, The Roosevelt Hotel speaks softly and carries a big New York City guest experience.
Hotel Facilities & Services
- Total Rooms Number: 1015
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Name: Grand Central 42 St
- Distance: 500 metres
- Name: GRAND CENTRAL
- Distance: 500 metres
- Name: NEWARK
- Distance: 14.5 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Tube/Metro Name: Grand Central 42 St Distance: 500 metres
- Nearest Rail Name: Grand Central Distance: 500 metres
- Nearest Airport Name: Newark Distance: 14.5 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 8063 reviews
- Sleep Quality:
Stay Date: 02/2017, RBarnhart wrote this review.
Great experience from start to finish and once again Alfredo welcomed us back to the hotel and got us situated in a lovely, comfortable room. Love the neighborhood and charm of this historic hotel. One suggestion would be to update the bathrooms a bi… See more
Great experience from start to finish and once again Alfredo welcomed us back to the hotel and got us situated in a lovely, comfortable room. Love the neighborhood and charm of this historic hotel. One suggestion would be to update the bathrooms a bit more, they look unnecessarily utilitarian. Still, great stay, great experience!! Collapse
You get what you pay for.
Stay Date: 02/2017, Michael H wrote this review.
Just got back from a 3-night stay at The Roosevelt. Great location and got a wonderful rate but rooms are in serious need of updating. Bathroom was clean but showed a lot of wear. Climate in room was hard to control. We didn't have hot water for abou… See more
Just got back from a 3-night stay at The Roosevelt. Great location and got a wonderful rate but rooms are in serious need of updating. Bathroom was clean but showed a lot of wear. Climate in room was hard to control. We didn't have hot water for about 2 hours one evening. No light in closet (which is where we had to store our belongings because the one dresser will hardly accommodate your underwear. So we were constantly digging around in the dark for our clothing. All in all, just average. Collapse
The Roosevelt for a family of four
Stay Date: 02/2017, markchapmanlondon wrote this review.
I stayed at the Roosevelt with my wife and two sons, we had a superior family room on the 16th floor, a beautiful hotel. The check in process was great and really quick. The room was just what we needed, nice comfy beds, a sizable bathroom and it was… See more
I stayed at the Roosevelt with my wife and two sons, we had a superior family room on the 16th floor, a beautiful hotel. The check in process was great and really quick. The room was just what we needed, nice comfy beds, a sizable bathroom and it was very clean. There was a bit of noise from outside but hey, its New York. We didn't have to wait for the lift to come as some reviewers have noted, there were four working when we stayed. The hotel location is great, very close to Grand Central where you can get on the subway, our tip would be to get a Metro card and keep filling it up as you need it, the Green line is great for getting to the North and South of the City. You can walk to Times Sq. in 10 minutes. The only thing we missed was a kettle in the room so we could make a hot drink, but we found so many good cafes locally it wasn't missed that much - check out Urban Space a couple of doors down for plenty of choices of food and drink. Staff friendly and helpful, would stop here again and recommend it. Collapse
Old and Faded
Stay Date: 01/2017, KatieBelle24 wrote this review.
I was disappointed in the hotel. It was like stepping back in time. The standard king size room was very small, and the bathroom was tiny. One of my work colleagues actually had a hot water heater in his tiny bathroom that he had to maneuver aroun… See more
I was disappointed in the hotel. It was like stepping back in time. The standard king size room was very small, and the bathroom was tiny. One of my work colleagues actually had a hot water heater in his tiny bathroom that he had to maneuver around. I was surprised to read in the property description section in Trip Advisor that the hotel was recently renovated because my room was not. The mattress clearly had not been replaced in a while since it was lumpy and had pits that people had worn into the mattress over the years. You sort of rolled down the hill when you tried to sleep in the middle of the bed. The heater was noisy and the display on the wall thermostat was dim so you could not read it. The tub in the bathroom was old and scraped. The wallpaper on the walls of the bathroom was old and peeling. Overall the place just seemed run down. For example, the lights on the elevator call buttons did not light up in the 9th floor lobby so you were never sure if the elevator was on its way or not. Many of the floor buttons on the elevators did not light up either. The room was very noisy. You could hear your neighbors talking and moving around in their rooms. Another colleague was awakened at 1 am by a family in the next room. The walls are paper thin. I was also concerned with the lack of security by the elevators. You did not have to swipe your hotel key to get into the lobby elevators or access guest room floors. Anyone off the street had access to guest room floors, which was concerning. On the positive side, the hotel is close to Grand Central Station and other midtown tourist sites. Starbucks coffee and pastries are sold in the lobby bar in the morning. The price for a hotel room was also very reasonable, particularly in midtown. There are so many other choices for modern, updated hotels in NYC that I will not return to the Roosevelt. Collapse
Stay Date: 01/2017, Kellizme wrote this review.
We stayed at the hotel from January 22-27, 2017. Our room was average. The bathrooms are indeed very small but ours was in working order. Our check-in was quite dismal. A curt and unenthusiastic hotel employee had difficulty with their explanatio… See more
We stayed at the hotel from January 22-27, 2017. Our room was average. The bathrooms are indeed very small but ours was in working order. Our check-in was quite dismal. A curt and unenthusiastic hotel employee had difficulty with their explanation regarding the wifi (our charges will be removed at checkout) and that was painful. We decided to visit the lobby bar one evening. We were ignored for several awkward moments. When we finally asked at the bar as part of our order for hot water for tea, we were rudely told they wouldn't serve that and we'd have to call room service. After this, we simply did not spend any money or time in the hotel other than to sleep. We suffered the theft on the 3rd day. My iPad was stolen from the room. I left the iPad plugged in to an outlet to charge and neglected to store it in the safe. We returned to the room and discovered it was not on the side table where I had left it. We carefully searched several times but it was gone. My husband activated the Apple iCloud "Find my Device" app to see if we could determine where it was but it was no longer online. In order to protect my personal data, he then used the "erase my device" remote feature which activates the next time the device is connected. Within a short time, we received an email indicating that my iPad had been brought online and the erasure command had successfully performed. This was a great relief to me as it meant my personal information was secure. I highly recommend travellers who take their electronics with them educate themselves about this. Meanwhile, we reported the incident to the hotel and completed a report for hotel security and they assured us we would be updated the next morning - which did not occur. We finally had to reach out for an update on our last day but were told no one was able to help us. I requested the contact information for the head of the hotel security with the idea I would be needing to call the hotel again upon our arrival home because there would have otherwise been no further contact from them. After I few days I called to learn our report was mislaid and they did not have contact information. We are now finally informed by the hotel security and their insurers that there is insufficient evidence of their negligence and the matter is now closed. Obviously, this whole experience negatively impacted our holiday which was unfortunate. Beyond this, the poor customer service really is an issue and although the location is very convenient, there are many other places to stay. One final comment regarding service, and a question: At check out, we asked the bell desk staff to store our two small pieces of luggage in which we packed only our laundry. As you might imagine we were very reluctant to do so, but had 3/4 of a day in NYC before our flight and did not wish to drag them around the Met. At that point, we were flat out directly asked to tip for this service. It is our personal habit to tip when we pick up our bags, as seems customary and planned to do so, but we've never been outright asked for a tip ever and certainly not at the point of requesting storage. I am very curious to know if any of you have experienced this. Collapse
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