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Situated in the heart of Canada’s most culturally diverse city, The 5* Ritz-Carlton hotel is just moments from all Toronto’s attractions, world class shopping, sporting and entertainment venues. The hotel is Toronto's only 5 Diamond award winning hotel, providing guests ultimate luxury from a perfect vantage point.
Overlooking Lake Ontario and downtown Toronto, each of the 267 luxurious guest rooms at the Ritz-Carlton Toronto are the amongst the largest luxury guest rooms in Toronto, and feature floor to ceiling windows with either a city Skyline or Lake view. Each of the rooms is equipped with 42" LCD Flat Panel HD television, DVD player, sound system and complimentary coffee, tea and water. Each of the opulent marble bathrooms include, 19” HD television, rain shower, and deep soaker tub, providing an excellent place to relax and unwind after a busy day in the city.
At the Ritz-Carlton guests have the opportunity to experience Toronto dining at its best. Sample an array of small plate options at TOCA, sip the signature cocktails at Ritz Bar or enjoy Mediterranean dishes with breathtaking views from the outdoor patio at DEQ. The hotel Spa offers a luxurious retreat to relax in after a busy day exploring on the fifth floor of the hotel.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Multilingual Staff
- Concierge Desk
- Internet Access
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Complimentary Newspaper
- Iron/Ironing Board
- Housekeeping (daily)
- Parking at Hotel Cost: $48.00 Per 24 Hours
- Indoor Pool Free: No
- Treatment Rooms
- Gym Free: No
- Name: Toronto Pearson International Airport
- Distance: 25 kilometres
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Toronto Pearson International Airport Distance: 25 kilometres
To view our full selection of accommodation in Toronto, view our hotels in Toronto page.
TripAdvisor Traveller Rating
- Overall: based on 1549 reviews
- Sleep Quality:
The Ritziest Ritz Cartlon
Stay Date: 08/2017, TheKingsTaster wrote this review.
I've stayed in a bunch of Ritz Carlton properties. Toronto is one of the best. Beautiful decor, spotless from top to bottom and run by great people. The Club Lounge is superb and worth the money. Ask for a lake view room if available. I would come ba… See more
I've stayed in a bunch of Ritz Carlton properties. Toronto is one of the best. Beautiful decor, spotless from top to bottom and run by great people. The Club Lounge is superb and worth the money. Ask for a lake view room if available. I would come back here in a minute. Collapse
Stay Date: 08/2017, Minh F wrote this review.
We decided to spend our anniversary weekend here and was not disappointed. Erika from guest services was great to deal with helping to arrange things before our arrival. Our couples massage was a nice treat. The spa is worth going to as the staff … See more
We decided to spend our anniversary weekend here and was not disappointed. Erika from guest services was great to deal with helping to arrange things before our arrival. Our couples massage was a nice treat. The spa is worth going to as the staff and facilities are top notch. We appreciated the extra little things such as the strawberries in our room, wine and fruit by the hottub to help us celebrate. We went to the patio lounge as well for a drink and the service again was great with a nice view of the CN Tower. Valet service was prompt and attentive. Front desk was friendly and efficient. Overall a great stay. We will be back! Collapse
Afternoon tea slow and disappointing
Stay Date: 08/2017, a customer wrote this review.
No child menu for afternoon tea, disappointing for such an otherwise child-friendly hotel. Perhaps your child eats aubergine and marinaded tofu black buns and the like, mine does not. 45mins wait for first food item to appear. We had prebooked. 2hrs … See more
No child menu for afternoon tea, disappointing for such an otherwise child-friendly hotel. Perhaps your child eats aubergine and marinaded tofu black buns and the like, mine does not. 45mins wait for first food item to appear. We had prebooked. 2hrs after arriving until sweets served. We had allergies and had no interaction with staff to mention these (no shellfish), had another long wait whilst substitutions were prepared, in fact we had to ask if we were getting any or just a half menu. Ice cream served with no spoon, forks from savoury course dumped on table and expected to be reused for sweets. Shan’t bother again, disappointing. Club lounge superb on the other hand, save your time and money on afternoon tea and just head up to the club lounge. Attentive staff, nice variety of snacks. Room good but coffee supplies not replaced. Parking door broken so had to park off property, inconvenient. Collapse
Not the Ritz-Carlton Experience I expected
Stay Date: 08/2017, kba312 wrote this review.
While I did receive a warm welcome and a glass of champagne upon check-in, the rest of the experience went downhill from there. In my room: One evening I returned to the room to discover the the air conditioning, coffee maker, tea maker did not wor… See more
While I did receive a warm welcome and a glass of champagne upon check-in, the rest of the experience went downhill from there. In my room: One evening I returned to the room to discover the the air conditioning, coffee maker, tea maker did not work. I called the concierge desk to have someone come up, but it rang 30 times with no answer. In fact, I never saw the concierge desk staffed. The in-mirror television in the restroom didn't work either, but that was the least of my concerns at the time. Several of the bathroom fixtures were loose or crooked. In the DEQ restaurant: Arriving back to the hotel later, I stopped in for a late dinner and cocktail. A snobby bartender put a menu in front me when I sat down, but didn't greet me, and didn't return for 15 minutes. When trying to flag her down, she gave me the "hold on a second" finger, and still never returned. I left and skipped dinner that evening. The culminating experience was when I requested transportation to the airport during an early morning checkout. I'd asked the day before if a taxi could be made available. I was instead given a black car with a significantly higher flat rate fee. The driver was unpleasant the entire way to the airport, and then when we arrived informed me that he could not accept my debit/credit card as a form of payment. This was my only payment option, aside from US dollars, since I was travelling internationally. He held my luggage hostage while he called the hotel. I spoke briefly to the front desk staff, mentioning that they should have confirmed the form of payment before I even got into the vehicle. They asked the driver to just drop me off and return to the hotel, but they never spoke with me again, so I have no clue if I was to be charged for dealing with this INCREDIBLY RUDE AND OFFENSIVE driver. When I stay at the Ritz Carlton, I expect a stellar experience across the board. This entire stay at this property was lacking in customer service, hospitality, and general politeness. All this, at a Ritz-Carlton price too! It is disappointing to visit Canada for the first time and to have this experience. I would not recommend this property to a friend, a colleague, or anyone in my industry for future meetings or events,. Avoid having the same experience as I did and stay at a different Toronto property instead. Collapse
Best in Toronto
Stay Date: 05/2017, Ella P wrote this review.
I fell in love with their beautiful lobby as I entered the hotel. Valet was fast and all the staff were friendly and nice. Our room had CN tower view and everything was way beyond than other luxury hotels including Park hayatt and intercontinental w… See more
I fell in love with their beautiful lobby as I entered the hotel. Valet was fast and all the staff were friendly and nice. Our room had CN tower view and everything was way beyond than other luxury hotels including Park hayatt and intercontinental where I've stayed in Toronto during my visit. Definitely want to come back here. Collapse
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